Westlake Animal Hospital Inc

What Westlake Animal Hospital Inc does

Westlake Animal Hospital Inc is a single-location, full-service veterinary hospital operating under the Thrive Pet Healthcare network in West Lake Hills, Austin, Texas. Founded circa 1970, the practice provides primary veterinary care for dogs and cats, including wellness exams, vaccinations, preventive medicine, dental care, surgery (including laparoscopic procedures), diagnostic testing, and end-of-life care. The hospital is AAHA-accredited and certified as a Cat Friendly Practice by the AAFP, and is staffed by seven DVMs with diverse specializations (orthopedic/soft tissue surgery, minimally invasive surgery, internal medicine, hospice, dermatology, geriatric care).

The business operates four revenue streams: transactional veterinary care services, pet boarding and daycare, an online pharmacy for prescription medications and therapeutic diets, and the Thrive Plus monthly subscription membership offering unlimited free exams, 10% service discounts, and 24/7 helpline access. Distribution is direct-to-consumer through the physical clinic, online booking via the Thrive platform, phone scheduling, and the online pharmacy. The hospital holds a 4.8-star Google rating from 311 reviews and serves an affluent trade area in zip code 78746, with extended weekday and Saturday hours.

The practice is a wholly-owned member of the Thrive Pet Healthcare national network, which provides shared technology infrastructure (mobile app, online booking, HereFurYou helpline powered by whiskerDocs), branding, and the Thrive Plus membership program. As a single-location, employee-11–50 veterinary services business, growth levers are primarily intra-clinic capacity expansion, membership penetration, and pharmacy attach rate rather than multi-site rollout.

Name

Westlake Animal Hospital Inc

Legal name

Westlake Animal Hospital Inc

Website

https://westlakeanimalhospital.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Westlake Animal Hospital is a single-location, AAHA-accredited veterinary hospital in West Lake Hills, Austin, Texas, providing primary care, surgery, dental, boarding, and daycare for dogs and cats as part of the Thrive Pet Healthcare network.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industry

Veterinary-Affiliated/Medical Boarding (HSANADAG)

Keywords

• Veterinary care services
• Pet boarding daycare
• Small animal medicine
• Pet wellness exams
• Pet pharmacy

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Veterinary Care Services: Revenue from comprehensive veterinary services including wellness exams, sick visits, vaccinations, dental care, surgery, diagnostic testing, and preventive care for dogs and cats. Services are billed per visit/procedure with pricing varying by service type.
2. Pet Boarding & Daycare: Overnight boarding and daycare services for cats and dogs with various comfort options and specialties available for added fees.
3. Thrive Plus Membership: Recurring membership program offering unlimited free pet exams, 10% off services, discounted nail trims, and access to HereFurYou helpline. Generates predictable recurring revenue while driving customer retention.
4. Online Pharmacy (Prescription Medications): Sales of prescription pet medications and foods through online pharmacy platform including Hill's Prescription Diet and Zoetis products (Apoquel, Cytopoint).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Westlake Animal Hospital Inc operates a full-service companion-animal veterinary hospital in West Lake Hills, Texas, providing preventive wellness care, surgery, dentistry, diagnostics, and in-clinic treatments for dogs and cats. The hospital additionally offers pet boarding and daycare, an online pharmacy for prescriptions and wellness products, a 24/7 HereFurYou pet helpline, and operates as a member of the Thrive Pet Healthcare network of veterinary providers.

Product overview

Westlake Animal Hospital offers a comprehensive suite of pet healthcare services centered around Primary Care (wellness exams, vaccinations, preventive care, diagnostic testing, dental care, and surgical services) and Pet Boarding & Daycare. The hospital also provides an Online Pharmacy for prescription medications and therapeutic diets, supplemented by a Thrive Plus Membership program that delivers ongoing value through unlimited free exams, service discounts, and exclusive offers. Together, these offerings form an integrated pet healthcare ecosystem serving dogs and cats in the West Lake Hills and Austin area.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary and Preventive Veterinary Care
• Pet Boarding and Daycare
• Online Pharmacy

Quantifiable outcome

• 4.8 star average rating from 311 Google reviews
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Thrive Pet HealthcarecoreChannel Partner/ Reseller/ DistributorWestlake Animal Hospital operates as part of the Thrive Pet Healthcare national network of veterinary hospitals. The partnership provides shared technology platform, mobile app, online booking system, Thrive Plus membership program, and brand recognition across the network.
• AAHA (American Animal Hospital Association)coreStrategic or Co-development PartnerThe hospital holds AAHA accreditation, meeting rigorous standards for patient care, safety, and medical excellence. AAHA sets the standards for veterinary excellence and provides resources and guidance to member hospitals.
• American Association of Feline Practitioners (AAFP)coreStrategic or Co-development PartnerThe practice is certified as a Cat Friendly Practice, meeting specific criteria established by the AAFP to reduce stress for cats during veterinary visits and improve feline healthcare standards.
• CareCreditminorChannel Partner/ Reseller/ DistributorAccepted payment method allowing pet owners to finance veterinary care costs through the CareCredit healthcare credit card program.
• Hill's Pet NutritionminorGTM or Marketing PartnerProvider of prescription pet foods including Hill's Prescription Diet Derm Complete. Partnership includes promotional offers (35% off first autoship) through the online pharmacy.
• ZoetisminorGTM or Marketing PartnerPharmaceutical partner providing Apoquel and Cytopoint medications for allergic dermatitis and atopic dermatitis treatment. Promotional offers (15% off) available through online pharmacy.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Banfield Pet Hospital: One of the largest networks of companion-animal veterinary hospitals in the US, operating inside Petsmart stores and stand-alone clinics. Directly comparable as a multi-site primary-care veterinary chain serving pet owners with preventive care, surgery, and memberships (Optimum Wellness Plans).
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital network also owned by Mars Petcare. Comparable as a high-standards veterinary brand to which AAHA-accredited general practices like Westlake commonly refer complex cases for specialty work.
• Petco Animal Hospital (formerly Thrive clinics inside Petco): Veterinary service offering rolled into Petco's retail ecosystem including primary-care clinics and the Vital Care membership program. Comparable to Westlake as a competing primary-care, membership-enabled vet brand focused on preventive care for dogs and cats.
• VCA Animal Hospitals: National network of companion-animal veterinary hospitals offering primary, specialty, and emergency care under the Mars Petcare umbrella. Comparable in scope and product mix (general practice + boarding-adjacent services) to Westlake's AAHA-accredited primary-care model.
• Thrive Pet Healthcare: Westlake's parent network of companion-animal veterinary hospitals. Comparable as the broader operating platform (shared technology, Thrive Plus membership, mobile app) within which Westlake operates as a single location, useful for benchmarking network-level economics and growth direction.

Direct peers

• Pet Paradise Resort: Multi-site pet resort operator offering boarding, daycare, and grooming, with many locations co-located with veterinary services. Comparable to Westlake's boarding/daycare revenue line and a direct competitor for overnight and daycare pet stays in Texas markets.

Regional players

• Barton Creek Animal Clinic: A West Lake Hills / Austin companion-animal veterinary practice owned by Dr. John Unflat, who is also on the Westlake doctor team. Functionally a sister practice in the same trade area, with overlapping service lines (wellness, surgery, dental).
• Sunset Animal Hospital (Austin): An independent, AAHA-accredited primary-care companion animal hospital in Austin, TX. Most directly comparable Austin-market peer to Westlake along the dimensions of services offered (wellness, surgery, dental, boarding) and accreditations held.
• Austin Veterinary Center: Independent companion-animal general practice in Austin offering wellness, surgery, and dental services. Comparable as a competing local primary-care vet clinic in the same West Lake Hills / Austin trade area.

Emerging players

• Heart of Texas Veterinary Specialty Center: Independent veterinary specialty and emergency hospital in the greater Austin region. Comparable as a regional alternative destination for higher-acuity cases that overflow from AAHA primary-care clinics like Westlake.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/westlakeah
• Facebookfacebook.com/westlakeanimalhospital
• LinkedInlinkedin.com/company/thrivepethealthcare
• Instagraminstagram.com/westlakeanimalhospitalatx

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westlake Animal Hospital Inc