Name

Ace Elevators

Legal name

Ace Elevators Ltd

Website

https://aceelevators.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Elevator and Lift Services

NAICS

Elevator and Moving Stairway Manufacturing (333921), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

General Industrial Machinery & Equipment, Nec (3569)

akta.pro primary industry

Elevator, Escalator & Lift Maintenance (IMAIABAF)

akta.pro secondary industries

Elevator, Escalator & Vertical Transportation Installation/Service (IMAFALAI), Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE), Elevator Repair & Emergency Callout Services (BPABAIAG), Accessibility & Platform Lift Service (Wheelchair/Vertical Platform Lifts) (BPABAIAI)

Keywords

• Elevator maintenance services
• Lift installation services
• Lift modernisation refurbishment
• Platform lifts stairlifts
• Freight elevator installation

Headquarters

HQ city

Keighley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Service & Maintenance Contracts: Recurring revenue from maintenance agreements covering all makes and types of lifts and escalators. Contracts can be customised with Bronze, Silver, and Gold service level options to suit customer requirements. Includes preventative maintenance visits with safety checks, cleaning, lubrication and adjustments.
2. 24-Hour Emergency Call-Out (Ace Assist): Emergency breakdown service available 24/7 with locally based engineers for rapid response. Revenue generated through labour charges, fixed call-out and travel charges as part of service agreements.
3. New Lift Design, Manufacture & Installation: One-time revenue from design, manufacture and installation of new lifts including Passenger/Goods Lifts, Platform Lifts, Stairlifts, and Bespoke/Scenic lifts.
4. Modernisation & Refurbishment: Upgrade and complete refurbishment services for existing lift equipment, addressing aesthetics, performance, safety compliance, and efficiency requirements.
5. Spare Parts Supply: Supply of replacement parts for all manufacturers and types of lift equipment through supply agreements and strategic spare parts inventory held at headquarters.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Ace Elevators designs, manufactures, installs, services, repairs, modernises and refurbishes lifts, escalators, stairlifts and platform lifts for commercial, public-sector and industrial customers across the United Kingdom. The company services all makes and types of equipment from any manufacturer, supported by tiered maintenance agreements (Bronze, Silver, Gold) and a 24/7 emergency callout service branded Ace Assist, delivered through a nationwide network of locally based engineers.

Product overview

Ace Elevators is a lift and escalator service company offering a comprehensive portfolio of products and services. The core product portfolio includes branded lift ranges (Benchmark, Commercial, and Freight) covering passenger/goods lifts, platform lifts, stairlifts, and bespoke/scenic panoramic lifts. The company manages the complete lifecycle including design, manufacture, installation, service, maintenance, repair, and modernisation of lifts and escalators. Supporting services include 24-hour emergency callout (Ace Assist), tiered service level agreements (Bronze, Silver, Gold), spare parts supply, and condition surveys. Operating nationally across the UK from West Yorkshire, the company maintains all makes and types of lift and escalator equipment.

Differentiator

Problem solved

Functional benefit

Brands

• Ace Assist: 24-hour emergency callout service for lifts and escalators

Products and services

• Benchmark Range Lifts Passenger and goods lift range providing efficient and environmentally friendly operation with strong performance, durability and comfort for low to medium rise buildings. Configurable across Hydraulic MRL, Standard Hydraulic and conventional Traction drives.
• Commercial Range Lifts Lift range designed for buildings with high visitor traffic, suitable for commercial buildings, hotels, hospitals, shopping centres, office buildings, airports and railway stations.
• Freight Range Lifts Heavy-duty freight lifts designed and built with galvanised, epoxy painted steel or stainless steel to withstand demanding use and harsh industrial conditions.
• Panoramic Range Lifts Scenic panoramic lifts offering unlimited design flexibility and a wide selection of materials, tailor-made to meet individual project requirements and harmonise with building architecture.
• Bespoke Range Lifts Custom lifts with unlimited choices of finishes for wall and floor materials, including custom etching patterns in stainless steel, wood, and other specified materials.
• Platform Lifts and Stairlifts Accessibility solutions for retail developments, schools, nursing homes, offices, cinemas, restaurants, bars and other commercial and public buildings needing compliance with disabled access regulations. Designed for fast delivery, flexible installation, and minimal space requirements.
• Service and Maintenance Comprehensive service agreements covering lifts and elevators with regularly trained qualified engineers, 24/7 availability, and locally based engineers for rapid emergency response.
• Ace Assist 24-Hour Callout Service Emergency callout service available 24 hours a day, 7 days a week, supported by a network of locally based engineers to ensure rapid response to lift breakdowns.
• Repair and Modernisation Lift repair services including condition surveys, reports, upgrades, refurbishment, and complete modernisation to latest European and British Standards. Addresses aesthetics, performance, safety and efficiency requirements.
• Spare Parts Supply Supply of replacement parts for all manufacturers and types of lift equipment, with nationwide delivery for immediate dispatch around the clock from a strategic inventory held at headquarters.

Quantifiable outcome

• 96%+ customer satisfaction and willingness to recommend
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves2 records

Broad incumbents

• Otis UK: World's largest lift manufacturer and service provider with extensive UK maintenance operations. Competes head-to-head on nationwide service, modernisation, and emergency-callout contracts for multi-site operators and commercial portfolios.
• Schindler Lifts UK: Global lift OEM with substantial UK service operations serving commercial, healthcare, and transit properties. Direct competitor in service and maintenance contracts but with materially larger scale, broader portfolio, and OEM-aligned offerings.
• TK Elevator UK: Former ThyssenKrupp Elevator, a global OEM with significant UK installation and maintenance capability. Competitor in commercial service, modernisation, and multi-site portfolio contracts.
• KONE UK: Global lift OEM with a major UK presence providing installation, maintenance, and modernisation. Competes with Ace in commercial service contracts and large-scale modernisation projects across office, retail, healthcare, and transit infrastructure.

Direct peers

• Terry Lifts: UK manufacturer of home lifts, platform lifts, and stairlifts, also offering servicing and installation. Comparable in the accessibility platform lift segment and tiered service offerings targeting commercial and public-access customers.
• Pickerings Lifts: UK-based lift company offering installation, maintenance, repair, and modernisation across passenger/goods lifts, platform lifts, and bespoke products. Comparable full-service independent lift contractor with multi-site commercial presence.
• Stannah Lifts: Major UK-headquartered independent lift manufacturer and service provider offering design, installation, servicing, and modernisation of lifts, stairlifts, and platform lifts. Closest UK-based independent peer to Ace Elevators with similar end-to-end service portfolio across passenger/goods lifts and accessibility products.
• Lifts Express (LEL): UK independent lift service and installation company covering maintenance, repair, modernisation, and new installations for all major manufacturers. Direct comparable in scale, scope, and service-tier structure.
• Apex Lifts: UK independent lift company providing installation, service, repair, modernisation, and 24/7 emergency callout across all makes and types. Closely comparable independent peer with similar GTM motion and multi-tier service offerings.

Emerging players

• Platform Lift Company: UK specialist in platform lifts, step lifts, and accessibility solutions targeting commercial, retail, education, and healthcare buildings. Comparable in the platform-lift/accessibility segment that addresses disabled access compliance demand.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• Instagraminstagram.com/ace.elevators
• LinkedInlinkedin.com/company/ace-elevators-limited

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ace Elevators