What SYSMAC does

SYSMAC (株式会社シスマック) is a privately held Japanese IT services and systems integration firm founded in 1983 in Okinawa and headquartered in Toshima, Tokyo since 1986. The company operates across five primary service lines: information systems integration (custom planning, design, development and consulting), government-certified engineer dispatch (SES) under permit 派13-309455, server and network infrastructure design and maintenance, internet marketing and consulting, and resale/maintenance of partner-developed production management, traceability, and logistics software packages (Safety Works, MAS-1, LOGI-1) sourced through a capital partnership with i-ka Traceability Consultants.

The company serves Japanese enterprise clients predominantly in food manufacturing, IT services, and printing/logistics, with named customers including アイワイ・フーズ, アクアス, SCSK, テクバン, 凸版印刷, and フォーモストブルーシール. Its technology stack spans legacy enterprise systems (IBM i/AS/400) through modern web stacks (Vue.js, React, Python, Ruby) on AWS and Azure, with Microsoft Power Automate Desktop as the anchor of its newer RPA offering. Founded by President Yoshihiro Shaban, the firm operates with roughly 30 employees across Tokyo and Urasoe, Okinawa, and has recently pivoted strategic emphasis toward RPA/DX services — including a 2026 launch of an integrated RPA × DX Solution, a 12-session Power Automate Desktop training program priced at 88,000 JPY per participant, and a small e-commerce venture (Chura Jewel Box) selling Okinawan jewelry.

Revenue mechanics are almost entirely professional services and licensing/royalty-based: custom SI projects billed on quotation, SES engineer dispatch at government-regulated rates, training at fixed per-seat pricing, and package software resold through the i-ka TC channel. Distribution is direct enterprise field sales supplemented by the capital-partner reseller network, with top-of-funnel demand generation driven by a content blog, monthly community tech events in Ikebukuro, and employee-led social channels. The firm has no outside funding, no parent company, and no disclosed revenue, positioning it as a long-tenured but sub-scale niche integrator.

Name

SYSMAC

Legal name

株式会社シスマック

Website

https://sysmac.co.jp

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

SYSMAC is a privately held Japanese systems integrator and SES engineer-dispatch firm, serving enterprise customers in food manufacturing, IT services, and printing with custom development, RPA/DX consulting, and resale of production-management and traceability software through a capital partnership.

Ownership category

akta.pro rank

Product category

Systems Integration Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK)

akta.pro secondary industry

Managed File Transfer (MFT) & B2B/EDI Integration (HDAEACAG)

Keywords

• Systems integration services
• RPA automation solutions
• Engineer dispatch services
• Digital transformation consulting
• Custom software development

Headquarters

HQ city

Toshima

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Information System Integration: Planning, design, development, and consulting services for information systems. Includes custom software development for enterprise clients.
2. SES (Engineer Dispatch): Technical staffing and dispatch services with Ministry of Health, Labour and Welfare certification (派13-309455)
3. Server and Network Infrastructure: Design, construction, deployment, and maintenance of servers and networks
4. Internet Marketing Services: Various research and business proposal services including planning, design, and consulting
5. Special Print Products:
6. Aika TC Product Sales: Sales and maintenance of Safety Works, MAS-1, and LOGI-1 packages through capital partnership
7. RPA Training Services: Power Automate Desktop training program - 12 sessions (24 hours) for enterprise clients at 88,000 JPY per person

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

SYSMAC is a Japanese systems integrator offering a portfolio of B2B services anchored by its RPA×DX Solution, which delivers custom robotic process automation development, free trial environments, and ongoing digital transformation consulting built primarily on Microsoft Power Automate Desktop. The firm also provides bespoke information system integration across IBM i (AS/400) and modern cloud stacks (AWS, Azure), licensed SES engineer dispatch, server and network infrastructure design, internet marketing services, structured RPA training courses, and resold package software for production management and traceability (Anshin Works, MAS-1, LOGI-1). A small e-commerce shop for specialty imports complements the professional services portfolio.

Product overview

SYSMAC is a systems integrator offering a portfolio of services centered on RPA and DX solutions. The core offering is the RPA×DXソリューション, which provides custom RPA development, free trial experiences, and DX consulting. Supporting this are training products including the RPA人材養成講座 (Power Automate Desktop training with 12 sessions) and resale products from partner i-ka TC: 安心ワークス (cloud and server versions) for workplace safety/traceability, MAS-1 for production management, and LOGI-1 for logistics. Additionally, SYSMAC operates an e-commerce shop called 美ら宝石箱 selling Okinawa-themed jewelry.

Differentiator

Problem solved

Functional benefit

Brands

• 美ら宝石箱: Online shop selling gemstones and products, operated at shop.sysmac.co.jp
• 沖縄宝石箱

Products and services

• RPA×DX Solution (RPA×DXソリューション) Bespoke RPA development and digital transformation consulting built primarily on Microsoft Power Automate Desktop, including free trial environments and ongoing DX support for enterprise clients.
• RPA Training Course (RPA人材養成講座) Structured RPA practitioner training and certification program for individuals and corporate learners, delivered through a fixed-price course curriculum.
• Anshin Works Cloud (安心ワークス・クラウド) Cloud-hosted production management and traceability software licensed by SYSMAC through its partnership with Aika TC, targeted at manufacturers requiring serialized lot tracking and operational visibility.
• Anshin Works Server Edition (安心ワークス・サーバー版) On-premise server edition of the Anshin Works production management and traceability software, licensed by SYSMAC through its partnership with Aika TC for manufacturers preferring in-house hosting.
• MAS-1 Proprietary package product distributed by SYSMAC under its capital and sales partnership with Aika TC, extending its manufacturing and traceability software portfolio.
• LOGI-1 Proprietary package product distributed by SYSMAC under its capital and sales partnership with Aika TC, extending its manufacturing and logistics software portfolio.
• Chura Jewel Box (美ら宝石箱) Direct-to-consumer e-commerce shop operated by SYSMAC, retailing specialty import and novelty products to individual buyers.
• Information System Integration Services Bespoke information system design, development, and integration services spanning IBM i (AS/400) and modern cloud platforms, delivered to enterprise clients on a project basis.
• SES Engineer Dispatch Services Contracted systems engineer dispatch services delivered under government license (#特47-300235), providing qualified IT engineers across programming languages and platforms to enterprise clients on a supplemental basis.
• Server and Network Infrastructure Services Server and network infrastructure design, build, and operational support services delivered to enterprise clients as part of SYSMAC's systems integration practice.

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• 株式会社アイカ・トレーサビリティコンサルタンツcoreStrategic or Co-development Partner · 1 January 2004Capital partnership (資本提携企業) for co-development and distribution of production management and traceability systems. SYSMAC handles program development, modification, and maintenance of Safety Works, MAS-1, and LOGI-1 packages.
• SCSK株式会社minorChannel Partner/ Reseller/ DistributorCustomer partner - IT services company receiving SYSMAC engineering services

Scale indicators6 records

Recent moves11 records

Expansion highlights5 records

Emerging players

• BizteX: Japanese RPA-focused firm (BizRobotics!) providing cloud RPA software and implementation services — overlaps with SYSMAC's RPA development and DX consulting motion.

Broad incumbents

• JBCC Holdings: Established Japanese SI with enterprise systems integration and managed services; comparable in service mix though significantly larger. Also appears in SYSMAC's customer list, indicating overlapping but distinct roles.
• TechnoPro Holdings: Japan's largest IT engineer staffing and solutions firm; directly comparable to SYSMAC's SES (engineer dispatch) business, though at vastly greater scale.
• TIS Inc. Large Japanese SI with broad enterprise systems integration and DX services. Competes for the same enterprise IT services wallet as SYSMAC, particularly across manufacturing clients.
• NS Solutions: Major Japanese SI serving manufacturing and industrial clients with ERP, supply chain, and production management systems — overlaps SYSMAC's food & beverage manufacturing vertical and MAS-1 type offerings.

Regional players

• Bell System24 Holdings: Japanese BPO/digital services firm providing contact center and back-office process automation — adjacent to SYSMAC's DX/RPA positioning, with overlap in enterprise workflow automation demand.

Direct peers

• WDB Holdings: Japanese staffing and SES firm with engineer dispatch operations; comparable regulatory footprint and labor-dispatch business model to SYSMAC's certified SES line.
• RPA Holdings: Japanese pure-play RPA services provider, directly competing with SYSMAC's RPA × DX Solution and Power Automate training offerings for Japanese enterprise automation budgets.
• COMTURE Corporation: Mid-sized Japanese systems integrator with a comparable mix of custom application development, infrastructure services, and DX/RPA practice aimed at Japanese enterprises. Closest size-and-offering analog to SYSMAC.
• UES Co., Ltd. Mid-sized Japanese systems integrator focused on DX, custom development, and engineer dispatch — comparable size, business model, and customer profile to SYSMAC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SYSMAC