Lincolnshire NHS

What Lincolnshire NHS does

NHS Lincolnshire Integrated Care Board (ICB) is a statutory public body established in 2022 under the Health and Care Act 2022 and accountable to NHS England. Its core function is to plan, commission (purchase) and monitor NHS-funded healthcare for the resident population of Lincolnshire, a large rural and coastal county in the East Midlands of England. It does not directly deliver clinical services; instead it contracts with NHS provider trusts (United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Community Health Services NHS Trust), GP practices organised into Primary Care Networks, community pharmacies, dental providers, optometrists, and mental health providers. Since April 2023 the ICB has also held delegated responsibility for commissioning NHS dental services.

The organisation's underlying technology layer centres on the Lincolnshire Care Record, a shared patient record platform linking data across primary, community, acute and mental health settings, supplemented by a population health management function that includes a frailty dashboard, the electronic Frailty Index, and risk stratification tools operated inside a Data Services for Commissioners Regional Office (DSCRO) environment using NHS England Secondary Use Service data. A Lincolnshire Health and Care Digital Inclusion Strategy 2025–28 underpins the digital channel, supported by the NHS App, NHS 111, the WaitLess urgent care app and a ReachDeck accessibility toolbar on the ICB's website.

The ICB operates as a publicly funded commissioner with a revenue model based on NHS England allocations derived from UK general taxation; NHS services are free at the point of use and pricing is not commercially disclosed. The go-to-market motion is statutory and relational rather than sales-led: the ICB procures services from NHS and independent-sector providers under contractual frameworks and influences patient behaviour through public-facing health campaigns (Choose Well Lincolnshire, Pharmacy First, vaccination drives). It runs five-year strategic commissioning and population health plans and operates within the DLN (Derby & Derbyshire, Lincolnshire, Nottingham & Nottinghamshire) cluster for collaborative commissioning. Customer segments are defined by population cohorts — older people with frailty, children and young people, mental health and learning disability populations, and primary-care access groups — rather than enterprise accounts.

Name

Lincolnshire NHS

Legal name

NHS Lincolnshire Integrated Care Board

Website

https://lincolnshire.nhs.uk

Company type

Public

Founded year

2022

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

NHS Lincolnshire Integrated Care Board (ICB) is a statutory NHS body that plans, commissions and monitors NHS-funded healthcare for the residents of Lincolnshire, contracting with hospital trusts, primary care networks and community providers. It is publicly funded through NHS England and accountable under the Health and Care Act 2022.

Ownership category

akta.pro rank

Product category

Healthcare Commissioning

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-Health Services (8000)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

akta.pro secondary industries

Identity & Access Management (IAM) for Healthcare (HLACAJAA), Critical Access & Rural Hospitals (HLAFAAAG), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

Keywords

• Healthcare commissioning
• Integrated care services
• NHS population health
• Primary care services
• Community health commissioning

Headquarters

HQ city

Lincoln

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. NHS Government Funding: As an NHS statutory body, Lincolnshire ICB receives its operational funding from central NHS England allocation, derived from UK taxation. The ICB uses this funding to commission (buy) health services from NHS and independent sector providers for the Lincolnshire population.

Go-to-market motion1 record

Distribution channels8 records

Marketing channels13 records

Core offering

NHS Lincolnshire Integrated Care Board (ICB) is a statutory NHS body that plans, commissions (buys), and monitors NHS-funded healthcare services for the Lincolnshire population. It procures acute hospital care, community health services, primary care (GPs, dentists, opticians, pharmacists), mental health services, diagnostics, vaccination programmes, frailty services, and NHS Continuing Healthcare from NHS providers and the independent sector, using shared digital tools such as the Lincolnshire Care Record and population health dashboards to coordinate care.

Product overview

NHS Lincolnshire Integrated Care Board (ICB) is a healthcare commissioning organisation responsible for planning, buying, and monitoring health services for the Lincolnshire population. Rather than a single product, the ICB manages a portfolio of interconnected services including the Lincolnshire Care Record (shared patient record system), Community Diagnostic Centres, Population Health Management programmes, and NHS Continuing Healthcare. Primary Care Services span GP practices, community pharmacy, ophthalmic services, and dental services. The organisation also commissions Mental Health Services, Frailty Services, Urgent and Emergency Care pathways, Vaccination Services, and Children's/Young People's health services. Public-facing campaigns include Choose Well Lincolnshire directing residents to appropriate care settings. The Five-Year Strategic Commissioning Plan outlines transformation towards neighbourhood-based care teams, digital services, and prevention-focused healthcare delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Commissioned primary healthcare services covering general practice, community pharmacy, ophthalmic/optometry services, and dental services for Lincolnshire residents, including the Pharmacy First service, optometry hypertension case finding, and a new east-coast dental contract.
• Community Diagnostic Centres Community-based facilities providing diagnostic services (X-ray, CT, MRI, blood tests) and specialist outpatient clinics away from acute hospitals, freeing capacity at Lincoln County Hospital for Same Day Emergency Care.
• NHS Continuing Healthcare Assessment and funding for adults and children with complex health needs eligible for a package of care beyond standard NHS services, including Personal Health Budgets, Funded Nursing Care, and the children's continuing care pathway.
• Mental Health Services Commissioned mental health support including NHS 111 option 2 crisis support, Improving Access to Psychological Therapies (IAPT), learning disability annual health checks, autism and ADHD pathways, and the LeDeR mortality review programme.
• Urgent and Emergency Care Urgent care access via NHS 111, urgent treatment centres, the WaitLess app showing live wait and travel times, and emergency care pathways directing patients to the appropriate level of care.
• Frailty Services Same-day frailty access centres at Lincoln County and Pilgrim Hospitals, 20 virtual ward beds supported by daily multidisciplinary teams, Comprehensive Geriatric Assessment, and falls prevention under the Lincolnshire Older People's Strategy.
• Vaccination Services Immunisation programmes including childhood vaccinations, COVID-19, flu, RSV, MenB, and targeted catch-up campaigns for MMR and MenB, delivered via GP practices, community pharmacies, and schools.
• Hypertension Case Finding Pilot Blood pressure screening delivered opportunistically in dental and optometry settings to identify undiagnosed hypertension in Lincolnshire residents, with urgent same-day treatment pathways for readings out of range.
• MenB Vaccination Programme Free MenB vaccinations delivered at participating community pharmacies for school-leavers and university-bound students to protect against meningococcal B disease.
• Lincolnshire Care Record Shared patient record system enabling coordinated care across GP practices, hospitals, community health services, and mental health providers in Lincolnshire, with e-Learning resources, FAQs, and a Fair Processing Notice.
• Population Health Management Data-driven programme using risk stratification, an Electronic Frailty Index, and a frailty population health dashboard to identify at-risk cohorts and target proactive prevention and care interventions across Primary Care Networks.
• Lincolnshire Research and Innovation Hub Research and innovation coordination for health and care across Lincolnshire, supporting clinical research participation, innovation adoption, and links to the Lincolnshire Institute of Dental and Oral Health with the University of Lincoln.

Quantifiable outcome

• 86.7% of five-year-olds in Lincolnshire have received both doses of the MMR vaccine (below 95% WHO threshold)
• +3 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU)coreTechnology or IntegrationAGEM CSU manages the Lincolnshire ICB website and provides Data Protection Officer services (Judith Jordan serves as DPO). It also provides risk stratification tool supplier services and is an approved data processor for the ICB's commissioning data. Additionally handles FOI requests on behalf of the ICB.
• NHS Digital / NHS EnglandcoreOthersNHS England holds commissioning datasets and Secondary Use Service (SUS) data used for risk stratification. The ICB receives pseudonymised data through Data Services for Commissioners Regional Office (DSCRO). NHS England also manages the National Data Opt-out programme and data matching exercises under the National Fraud Initiative.
• University of LincolncoreStrategic or Co-development PartnerThe ICB is working with the University of Lincoln and partners across the ICS to explore plans for a Lincolnshire Institute of Dental and Oral Health. The Institute aims to support training and development of dental professionals across the county, with a view to attracting, upskilling, and retaining the local dental workforce.
• Lincolnshire Local Optical CommitteecoreStrategic or Co-development PartnerCollaborated in developing and mobilising the November 2024 hypertension case finding pilot in optometry settings — the first time all four primary care pillars collaborated in Lincolnshire, resulting in innovative IT and referral pathway solutions.
• Lincolnshire Dental CommitteecoreStrategic or Co-development PartnerPartner in hypertension case finding pilot and dental strategy development. Supported mobilisation of a new dental contract in Mablethorpe (September 2024) to improve dental access on the east coast of Lincolnshire.
• Lincolnshire Pharmacy CommitteecoreStrategic or Co-development PartnerPartner in hypertension case finding pilot, collaborating across all four primary care pillars. The Pharmacy First scheme is a key channel for minor illness care and vaccinations.
• Lincolnshire Medical CommitteecoreStrategic or Co-development PartnerPartner in hypertension case finding pilot, supporting the first-ever four-pillar primary care collaboration in Lincolnshire.
• Lincolnshire Local Authority (Public Health)coreStrategic or Co-development PartnerThe ICB works closely with the local authority on oral health improvement (a responsibility retained by local authorities after ICB delegation of dental commissioning), joint public health initiatives, and the wider social determinants of health. Also partners on tackling fraud and Cabinet Office National Fraud Initiative data matching.
• United Lincolnshire Teaching Hospitals NHS TrustcoreStrategic or Co-development PartnerPrincipal NHS acute hospital trust in Lincolnshire. ICB commissions acute services from ULHT, including relocation of outpatient orthopaedic clinics to the Lincoln CDC. The freed space at Lincoln County Hospital has enabled expansion of Same Day Emergency Care (SDEC) services.
• Lincolnshire Community Health Services NHS Trust (LCHS)coreStrategic or Co-development PartnerProvider of community health services, vaccination programmes (VRRT team delivering catch-up vaccinations), and community-based care. Works with the ICB on the Choose Well campaign and community diagnostic services.
• Lincolnshire Integrated Care PartnershipcoreStrategic or Co-development PartnerThe ICB is a statutory partner within the Lincolnshire Integrated Care Partnership (ICP), which also includes local authorities, NHS trusts, charities, voluntary and community sector organisations. The ICP develops the Integrated Care Partnership Strategy guiding the overall direction of health and care in Lincolnshire.
• NHS Midlands and Lancashire Commissioning Support Unit (NHS ML CSU)coreTechnology or IntegrationNHS ML CSU manages and hosts the Lincolnshire ICB website and provides commissioning support services.
• British Geriatrics SocietyminorStrategic or Co-development PartnerProvides the nationally agreed tiered training package for frailty, which the ICB has introduced to support the Lincolnshire Older People's Strategy.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• NHS England: National parent/funder of all ICBs, including Lincolnshire; sets the commissioning policy, allocation methodology, and oversight framework within which Lincolnshire ICB operates — the relevant broad incumbent for governance and funding comparability.
• UnitedHealth Group (Optum): US managed-care/payer-provider with population-health analytics, risk stratification, and care-coordination capabilities analogous to the commissioning-and-population-health role of an English ICB; Optum CSS is also an actual data processor for Lincolnshire ICB.
• Centene Corporation: US government-program-focused health plan administrator (Medicaid, Marketplace) that commissions and oversees managed-care delivery for defined populations — a functionally analogous role to an ICB commissioning NHS-funded care for a county population.

Direct peers

• NHS Greater Manchester Integrated Care Board: Largest English ICS by population and budget, operating shared care records, population health analytics, and place-based commissioning at scale — relevant for understanding large-system digital and commissioning architecture.
• NHS Nottingham and Nottinghamshire ICB: Co-member of the DLN (Derbyshire, Lincolnshire, Nottinghamshire) Cluster and operates the same statutory ICB commissioning model for an adjacent East Midlands population, making it the closest direct peer for benchmarking commissioning approach, digital strategy, and cluster-level collaboration.
• NHS Frimley Integrated Care Board: High-performing English ICB with established population-health management, integrated neighbourhood teams, and shared care record infrastructure — a relevant benchmark for what an advanced ICS operating model looks like at scale.
• NHS West Yorkshire Integrated Care Board: Mature ICS with explicit prevention, frailty, and Core20Plus5 programmes comparable to Lincolnshire's strategic priorities; provides a benchmark for integrated neighbourhood-team and population-health-management delivery.
• NHS Norfolk and Waveney ICB: Statutory ICB serving a largely rural, coastal, and aging population with similar demographic pressures and primary-care access gaps to Lincolnshire — directly comparable on frailty strategy, rural-coastal deprivation targeting, and CDC rollout.
• NHS Derby and Derbyshire ICB: Third DLN Cluster ICB; shares Lincolnshire ICB's cluster commissioning structure, population-health management tooling context, and rural/deprivation profile, providing direct comparability on operating model and outcomes.

Others

• NHS Midlands and Lancashire CSU: NHS commissioning support unit providing website hosting and back-office commissioning services to Lincolnshire ICB; a direct ecosystem/operating partner rather than a competitor, useful for understanding the ICB's operating cost structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/lincsnhs
• YouTubeyoutube.com/channel/placeholder
• Facebookfacebook.com/NHSLincsICB
• Instagraminstagram.com/nhslincs
• LinkedInlinkedin.com/company/nhs-lincolnshire

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Lincolnshire NHS