University Veterinary Hospital & Diagnostic Center

What University Veterinary Hospital & Diagnostic Center does

University Veterinary Hospital & Diagnostic Center is a single-location, AAHA-accredited small animal veterinary hospital operating in Salt Lake City's 9th and 9th neighborhood since 1992. It serves dog and cat owners across the Wasatch Front with a comprehensive service portfolio spanning preventive wellness, in-house diagnostics (radiography, ultrasound, laboratory), surgery (soft tissue, orthopedic, and laparoscopic), dental care, allergy treatment, domestic and international travel certificates, telemedicine, and end-of-life care including hospice, euthanasia, and cremation. The clinical team includes ten DVMs — notably a board-certified specialist (DABVP, Canine and Feline) — supported by credentialed technicians and management staff. The hospital is owned by National Veterinary Associates (NVA), a multi-site veterinary practice management platform.

The business operates a direct-to-consumer model with three revenue streams: fee-for-service veterinary care (the primary stream), an online pet supply storefront (shop.universityvetslc.com), and the PawPlans subscription membership program offering up to 25% savings on preventive care with annual billing. Client engagement is supported through a mobile app (PetOne), 24/7 online booking via Vetstoria, and same-day urgent care appointment availability. Differentiators include AAHA accreditation against approximately 900 standards, Fear Free certification for anxiety reduction, Cat Friendly Practice designation, AVMA membership, federal accreditation for travel certificates, and a 2025 Best of State Utah award. Underlying technology is conventional veterinary clinical equipment rather than proprietary software; the hospital's competitive position rests on credentials, clinical breadth, specialty talent, and NVA-backed digital tooling rather than on differentiated technology or AI.

Name

University Veterinary Hospital & Diagnostic Center

Legal name

University Veterinary Hospital & Diagnostic Center

Website

https://universityvetslc.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

University Veterinary Hospital & Diagnostic Center is a single-location, AAHA-accredited veterinary hospital in Salt Lake City serving dog and cat owners across the Wasatch Front with wellness, surgical, diagnostic, dental, telemedicine, and end-of-life services, owned by National Veterinary Associates.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Hospitals (8060)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMACAC

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro)

Healthcare & Life Sciences/Veterinary & Animal Health/Emergency & Specialty Veterinary Hospitals

SECONDARYHLAMADAH

Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Diagnostics (Labs & Imaging)

SECONDARYHLAMAAAB

Preventive Care & Vaccination Clinics

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

Keywords

• Veterinary hospital services
• Pet wellness care
• Veterinary diagnostic imaging
• Veterinary surgical services
• Preventive pet healthcare

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Services: Fee-for-service veterinary care including wellness exams, vaccinations, dental care, surgeries (soft tissue, orthopedic, laparoscopic), diagnostic imaging, laboratory services, and emergency/urgent care. Revenue generated per visit/service performed.
2. Online Pet Store: E-commerce storefront (shop.universityvetslc.com) selling pet supplies, food, and products. Pet owners can purchase items online for pickup or delivery.
3. PawPlans Membership Program: Subscription-based preventive care plans offering up to 25% savings on veterinary services. Monthly or annual membership with discounted access to wellness care, vaccinations, and other preventive services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

University Veterinary Hospital & Diagnostic Center provides full-service small-animal veterinary care for dogs and cats, including wellness exams, vaccinations, dental care, soft-tissue and orthopedic surgery, laparoscopic surgery, diagnostic laboratory and imaging (X-ray and ultrasound), telemedicine, travel health certificates, and end-of-life services such as hospice, euthanasia, and cremation. The practice also sells pet supplies and food online and offers the PawPlans preventive-care membership program.

Product overview

University Veterinary Hospital & Diagnostic Center is a full-service veterinary hospital offering a comprehensive suite of animal care services for dogs and cats. The hospital operates as a single-location practice with multiple service categories including: General Wellness Services (wellness exams, vaccinations, dental care, nutrition, microchipping, parasite control), Diagnostic Services (in-house laboratory, radiography, ultrasound), Surgical Services (spay/neuter, soft tissue surgery, orthopedic surgery, laparoscopic surgery), Travel Certificates (domestic and international health certificates), End-of-Life Care (hospice, euthanasia, cremation), and TeleMedicine for remote consultations. Additional offerings include the PawPlans preventive care membership program and PetOne mobile app for client convenience. All services are delivered at a single hospital location in Salt Lake City's 9th and 9th neighborhood, with same-day urgent care appointments available.

Differentiator

Problem solved

Functional benefit

Products and services

• General Wellness Services Comprehensive wellness and preventive care for dogs and cats including annual exams, vaccinations, dental care, diet and nutrition counseling, microchipping, and parasite control.
• Diagnostic Services

Quantifiable outcome

• Up to 25% savings available through PawPlans membership

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• National Veterinary Associates (NVA)coreOthersNVA is the parent company/owner of University Veterinary Hospital & Diagnostic Center. NVA is a veterinary practice management company that owns and operates veterinary hospitals across the United States. The privacy policy indicates NVA collects and processes personal information through their websites and facilities.

Scale indicators2 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• PetVet Care Centers: PetVet Care Centers operates a network of general practice and specialty veterinary hospitals across multiple US states. Comparable as a multi-site companion animal hospital group with similar service breadth, AAHA-style quality standards, and NVA-style consolidation backdrop.
• BluePearl Pet Hospital: BluePearl operates specialty and emergency veterinary hospitals across the US, with services including surgery, internal medicine, oncology, and diagnostic imaging. Comparable for the specialty/emergency service mix (orthopedic surgery, laparoscopy, advanced imaging) that University Veterinary offers alongside general practice.
• Thrive Pet Healthcare: Thrive Pet Healthcare operates a network of primary care, urgent care, and specialty veterinary hospitals across the US. Comparable in offering general practice plus specialty services under one corporate umbrella, with similar geographic concentration in suburban markets.
• MedVet Medical & Cancer Centers for Pets: MedVet operates specialty and emergency veterinary hospitals with emphasis on specialty services including internal medicine, oncology, and surgery. Comparable for the specialty clinical capabilities (DABVP-style internal medicine, advanced surgery) that differentiate University Veterinary's higher-margin services.

Broad incumbents

• Banfield Pet Hospital: Banfield is the largest general practice veterinary chain in the US, located inside PetSmart stores and standalone locations, offering wellness plans and preventive care. Directly comparable in primary care veterinary services and subscription-based wellness program model similar to PawPlans.
• VCA Animal Hospitals: VCA operates a large network of general practice and specialty veterinary hospitals across North America under standardized protocols. Highly comparable as a multi-site companion animal hospital network with overlapping services (wellness, surgery, diagnostics) and similar AAHA-accredited quality standards.

Regional players

• VetStrategy: VetStrategy is a Canadian veterinary network operating general practice and specialty hospitals across Canada. Comparable as a multi-site companion animal hospital group with similar service breadth, though primarily Canada-based rather than overlapping directly in the Salt Lake City market.

Others

• National Veterinary Associates (NVA): NVA is the parent company that owns University Veterinary Hospital & Diagnostic Center and operates a portfolio of veterinary hospitals and pet resorts across the US. Included as a peer reference for corporate-level scale, shared services (PetOne app, PawPlans, Vetstoria booking), and portfolio benchmarking.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/UVHDC

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about University Veterinary Hospital & Diagnostic Center