What WOWNET does

WOWNET (legal entity: PT WOWRACK CEPAT TEKNOLOGI NUSANTARA) is an Indonesia-based Internet Service Provider founded in 2020 and headquartered in Surabaya, East Java, operating from the Intiland Tower Surabaya. The company delivers internet connectivity to corporate businesses and micro, small, and medium enterprises (UMKM) through both wireless and fiber-optic infrastructure, supplemented by Border Gateway Protocol (BGP) routing capability across iBGP and eBGP and redundant domestic and international upstream connections to minimize downtime.

Its core product offering comprises three tiers: (1) a Dedicated Connection service for medium and large corporations featuring symmetric 1:1 bandwidth, 99.5% SLA uptime guarantee, free public IP, and continuous network monitoring; (2) a Broadband Connection service providing wireless connectivity at speeds up to 30-50 Mbps to SOHO, SME, cafe, startup, and household users without quota restrictions; and (3) a Business Solutions line that bundles network infrastructure management, professional fiber-optic cabling, hotspot ads management, and access point rental. WOWNET is positioned as the Indonesian sister company of PT Wowrack Indonesia, a Seattle-headquartered global managed hosting company, which provides access to international managed-services expertise and operational standards.

The company's revenue model is primarily subscription-recurring (monthly billing) for both dedicated and broadband connections, with professional-services revenue from the Business Solutions tier (variable, pay-as-you-go) and hardware sales/rental of networking equipment. Pricing is uniformly quote-based with no publicly disclosed price points. WOWNET operates a sales-led go-to-market motion via direct corporate sales, a CRM-supported customer success function, 24/7 helpdesk availability across call, WhatsApp, and email, and a multi-channel digital presence including website, blog content, and social media. The company employs 11-50 people and serves the domestic Indonesian market with a focus on the Surabaya/East Java region.

Name

WOWNET

Legal name

PT WOWRACK CEPAT TEKNOLOGI NUSANTARA

Website

https://wow.net.id

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

WOWNET (PT WOWRACK CEPAT TEKNOLOGI NUSANTARA) is an Indonesia-based ISP in Surabaya providing wireless and fiber-optic internet to corporate businesses, UMKM, SOHO, and household customers via dedicated and broadband tiers, supported by 24/7 helpdesk and a 99.5% SLA.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Telecommunications)

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

akta.pro secondary industry

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE)

Keywords

• Dedicated internet services
• Fiber optic connectivity
• Wireless broadband ISP
• Business network solutions
• SLA-backed connectivity

Headquarters

HQ city

Surabaya

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Dedicated Connection Services: Premium dedicated internet connections for medium and large corporations with symmetric bandwidth, SLA guarantees, and 24/7 support. This is a recurring subscription model with monthly/annual billing.
2. Broadband Connection Services: Affordable broadband internet for SOHO, SME, cafe, startup, and household users. Speed up to 30Mbps or 50Mbps via wireless media. Recurring subscription model.
3. Business Solutions: Professional IT networking services including network infrastructure management, professional cabling installation (data/fiber optic), hotspot ads management, and access point rental system. These are professional services that can be one-time or recurring.
4. Equipment Sales and Rental: Sales and rental of wireless equipment including access point rental system for seamless wireless access.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

WOWNET is an Internet Service Provider (legal entity PT WOWRACK CEPAT TEKNOLOGI NUSANTARA) that delivers dedicated and broadband internet connectivity to corporate businesses and UMKM in Indonesia via Wireless and Fiber Optic media. Its offerings include Dedicated Connection (symmetric bandwidth with 99.5% SLA), Broadband Connection (up to 50Mbps wireless), and Business Solutions (network management, fiber cabling, hotspot ads, and access point rental).

Product overview

WOWNET (PT WOWRACK CEPAT TEKNOLOGI NUSANTARA) is an Internet Service Provider offering three core service tiers: (1) Dedicated Connection for medium and large corporations providing symmetric bandwidth, 99.5% SLA, and 24/7 support via wireless or fiber optic media; (2) Broadband Connection for SOHO, SME, cafes, startups, and home users offering speeds up to 30/50 Mbps via wireless; and (3) Business Solutions providing network management, cabling installation, hotspot ads management, and access point rental services. The company leverages both Wireless and Fiber Optic infrastructure to serve corporate and SME markets in Surabaya, East Java.

Differentiator

Problem solved

Functional benefit

Products and services

• Dedicated Connection High-speed, stable dedicated internet connection with symmetric 1:1 upload/download bandwidth, no quota restrictions, 99.5% SLA guarantee, free public IP, network monitoring, and 24/7 support. Designed for medium and large corporate clients in Indonesia, delivered over Wireless or Fiber Optic media with BGP-routed redundant upstream connectivity.
• Broadband Connection Affordable, no-quota broadband internet service with speeds up to 30Mbps or 50Mbps delivered over wireless media. Targeted at SOHO, SMEs, cafes, startups, and household users in WOWNET's coverage area.
• Business Solutions Professional IT networking services including network infrastructure management and maintenance, professional data and fiber optic cabling installation, hotspot ads management, and access point rental. Sold to businesses as one-time or recurring engagements.
• Access Point Rental System Rental of wireless access points to provide seamless wireless internet coverage for business clients, available as a separate contracted service.

Quantifiable outcome

• SLA 99.5% uptime guarantee for dedicated connection services
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• PT Wowrack IndonesiacoreStrategic or Co-development PartnerWOWNET is a sister company of PT Wowrack Indonesia, a global managed hosting company headquartered in Seattle, USA. PT Wowrack Indonesia has extensive experience providing server, hosting, and managed services with international standards. This relationship provides WOWNET with access to international expertise and best practices in managed IT services.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• ICONNET (PLN Icon Plus): State-affiliated fiber ISP leveraging PLN's electrical infrastructure to roll out residential and SME broadband across Indonesia. Comparable as a newer broadband player targeting UMKM and small business segments similar to WOWNET's broadband tier.

Direct peers

• MyRepublic Indonesia: Indonesia-focused fiber broadband ISP targeting residential, SOHO, and SME segments with bundled internet services. Closely matches WOWNET's horizontal segmentation across SME/SOHO/home users with monthly subscription broadband.
• Biznet Networks: Indonesian fixed-line ISP operating fiber and broadband services for enterprises and residential customers. Directly comparable as a domestic Indonesian ISP selling dedicated connections and SME broadband, overlapping with WOWNET in Surabaya/East Java.
• Link Net (First Media): Major Indonesian cable/fiber ISP serving households and enterprises with broadband and dedicated connections. Comparable as a nationwide ISP competitor operating in overlapping markets in Surabaya/Jawa Timur.
• CBN (Citra Banda Nasional): Indonesian ISP providing corporate dedicated internet, broadband, and managed network services across Java. Comparable in customer segment (corporate + SME), product mix (dedicated + broadband), and geographic focus.

Broad incumbents

• Indosat Ooredoo Hutchison: Major Indonesian telecommunications carrier offering fixed and mobile connectivity including enterprise data and internet services. Comparable as an incumbent carrier with overlapping enterprise and SME connectivity offerings.
• Lintasarta: Indonesia-focused enterprise data communication and connectivity provider offering dedicated internet, VPN, and managed network services. Comparable as a B2B-focused connectivity provider for corporate clients.
• Telkom Indonesia: Indonesia's dominant state-owned telecommunications incumbent offering fixed broadband (Indihome), enterprise connectivity, and managed services nationwide. Competes with WOWNET for corporate and SME dedicated connections in Surabaya under a much broader portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/wownetid
• Facebookfacebook.com/wownet.id
• LinkedInlinkedin.com/company/wownet-wowrack-cepat-nusantara
• Instagraminstagram.com/wownet.id

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WOWNET