What Altus Receivables Management does

Altus Receivables Management is a private, technology-enabled business process outsourcing (BPO) firm specializing in B2B commercial debt collection and accounts receivable management for enterprise and mid-market clients. Founded in 1994 and headquartered in Metairie, Louisiana, the company operates under multiple trade names (Altus Commercial Receivables, ALTUS Collections, Altus) and self-describes as North America's largest commercial debt collection agency. Its client base spans 13+ verticals including agribusiness, manufacturing, freight and transportation, alternative lending, media and advertising, healthcare, oil and gas, chemical, construction, equipment rental, financial services, technology/SaaS, and vendor credits, with average debt balances placed of approximately $4,500.

The company's core technology is ARM STRONG, a proprietary end-to-end commercial collections platform co-developed with Salesforce.com. The platform provides 24/7 client portal access, automated payment processing (debit, credit, ACH), real-time activity visibility (calls, emails), advanced analytics, and encrypted data handling. Altus is fully licensed and bonded across all 50 US states and Canada, and holds SOC 1 Type II, SOC 2 Type II, and PCI DSS certifications, along with CLLA, IACC, and CCAA industry memberships. International collection capability is delivered through an exclusive North American partnership with the Coface Global network, providing in-country resources and native-language collectors across 67 countries.

Altus generates revenue through a mix of contingency-based third-party collections (transaction fees on recovered debt, with no recovery meaning no fee), first-party managed AR services (monthly subscription-style engagements where Altus operates under the client's brand), business credit reports (freemium model), asset and liability reports (custom-priced professional services), legal escalation services (bundled at no incremental cost via an exclusive Collections Law Office partnership), and an affiliate/white-label partner program. The firm employs 300+ collection professionals averaging 12 years of experience, makes 100,000+ debtor contacts per month, and is currently majority-owned by Astira Capital Partners following its September 2025 acquisition from BharCap Partners.

Name

Altus Receivables Management

Legal name

ALTUS Receivables Management, Inc.

Website

https://trustaltus.com

Company type

Private

Founded year

1994

Operating status

Operating

Short description

Altus Receivables Management is a technology-enabled BPO firm providing B2B commercial debt collection, first- and third-party AR management, and credit intelligence services to enterprise and mid-market clients across 13+ verticals in North America and 67 countries internationally.

Ownership category

akta.pro rank

Product category

Commercial Debt Collection Services

NAICS

Collection Agencies (56144)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Debt Recovery & Asset Recovery (Repossession Coordination, Collateral Recovery) (BPAAAEAE)

akta.pro secondary industries

Accounts Receivable (Invoicing, Cash Application, Deductions) (BPAAAGAB), First-Party (In-House) Collections & Servicing (FSAKAJAA), International & Cross-Border Collections (FSAKAJAO), Late-Stage / Hard Collections (Charge-Off, Litigation Prep Support) (BPAAAEAD)

Keywords

• B2B debt collection
• Commercial receivables management
• Accounts receivable services
• International debt recovery
• Business credit reporting

Headquarters

HQ city

Kenner

HQ country

United States

HQ region

North America

Offices17 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Third-Party Collections (Contingency): ALTUS charges contingency fees on successful third-party debt collections. If no debt is recovered, no fee is charged. This is the primary revenue model for outsourced commercial collections.
2. First-Party AR Management / BPO Services: ALTUS extends clients' internal collections teams through first-party BPO arrangements, operating under the client's brand identity with dedicated phone numbers and email addresses. Revenue generated through service agreements for outsourced AR management.
3. Business Credit Reports: ALTUS offers business credit intelligence reports including trade data, credit risk scores, public records, and credit limit recommendations. Free report available; additional detailed reports provided to existing clients.
4. Asset & Liability Reports: In-depth background reports for mergers, acquisitions, joint ventures, and strategic investments. Priced based on information scope and search depth, with results typically available in 12-14 days.
5. Legal Escalation Services: Pre-litigation legal services through exclusive partnership with a Collections Law Office at no extra cost to clients. Full-service legal forwarding from pre-litigation through judgment.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Altus Receivables Management is a global technology-enabled BPO firm that provides B2B commercial debt collection and accounts receivable management services. The company offers 1st-party and 3rd-party collections, international debt recovery through its Coface partnership, business credit reports, asset & liability research, legal escalation services, and credit insurance claims collections. Its proprietary ARM STRONG platform, built on Salesforce.com, automates payment processing, debtor outreach, tracking, and real-time client reporting.

Product overview

ALTUS Commercial Receivables operates as a unified commercial debt collection platform centered on its proprietary ARM STRONG™ technology, built on Salesforce.com CRM infrastructure. The core offering combines B2B debt collection services with specialized modules including First-Party Collections, Third-Party Collections, International Debt Collection (via Coface partnership), Business Credit Reports, Asset & Liability Reports, Legal Escalation Services, and Credit Insurance Claims Collections. Additional sub-products include the Client Portal for account management and the Debtor Payment Portal. The platform provides end-to-end collections management with 24/7 access, automated workflows, and analytics across North America and 67 countries globally.

Differentiator

Problem solved

Functional benefit

Brands

• ARM STRONG™: Proprietary commercial collections platform built in partnership with Salesforce.com that automates and accelerates key debt collection functions, providing 24/7 access to detailed claim information with 100% transparency.

Products and services

• ARM STRONG

Quantifiable outcome

• Over $2 billion recovered annually for agribusiness clients alone
• +8 more outcomes

Named customers2 records

Segments14 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CofacecoreStrategic or Co-development PartnerALTUS maintains a longstanding partnership with Coface, an international credit insurer. This partnership gives ALTUS access to a network of physical debt collection offices in 67 countries and a presence in over 100 countries worldwide. Coface provides the backup infrastructure enabling ALTUS to pursue international collections with in-country resources and native language collectors.
• Salesforce.comcoreTechnology or IntegrationARM STRONG is built in partnership with Salesforce.com — the world's #1 cloud-based CRM software provider. The Salesforce platform powers ALTUS's proprietary ARM STRONG collections platform, providing the cloud infrastructure for automated debt collection, payment processing, real-time reporting, and 24/7 client portal access.
• Collections Law Office (Exclusive Partnership)coreStrategic or Co-development PartnerALTUS has an exclusive partnership with a Collections Law Office providing pre-litigation legal services at no extra cost to clients. This partnership enables full-service legal forwarding from pre-litigation through judgment, streamlining the legal escalation process without additional fees or delays.
• IACC-Certified Collectors NetworkminorChannel Partner/ Reseller/ DistributorALTUS leverages a network of over 100 IACC-certified collectors through its affiliate partner program, enabling partner agencies to increase inventory penetration using proven workflow and ALTUS's collections infrastructure.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• IC System: US-based debt collection agency providing first- and third-party commercial and consumer collections, with a comparable technology platform and licensed multi-state footprint. Closest like-for-like US competitor to Altus's B2B focus.
• National Enterprise Systems (NES): US-based commercial collections firm serving banks, credit unions, and commercial creditors with both first- and third-party debt recovery. Similar B2B commercial focus and client base to Altus.
• EOS Group: Germany-headquartered international BPO focused on receivables management and debt collection across 25+ countries. Direct peer to Altus's commercial collections model with comparable international delivery and contingency pricing.
• Transworld Systems: US-based provider of B2B and B2C debt collection, credit reporting, and outsourced accounts receivable management. Closely comparable in service mix (first- and third-party collections, credit reports) and SMB/mid-market target customer.
• Radius Global Solutions: US-based debt collection agency offering commercial and consumer recovery across first- and third-party channels. Comparable mid-market commercial collections positioning and licensed multi-state operations.

Emerging players

• Beyond Finance: Tech-enabled consumer debt resolution and collections platform that has absorbed Transworld Systems and other legacy agencies. Adjacent technology-driven peer signaling the digital transformation direction of the collections industry.

Others

• Coface: International credit insurer and Altus's strategic partner for cross-border collections in 67 countries. Although primarily a partner, Coface also operates its own debt collection business, making it an adjacent comparable for international receivables management.

Broad incumbents

• PRA Group: Public US company (NASDAQ: PRAA) specializing in the purchase and recovery of defaulted consumer and commercial receivables. Larger and broader than Altus, but operates in overlapping commercial debt recovery and is a frequent peer benchmark for collection agencies.
• Intrum: Stockholm-listed global leader in credit management services and debt collection across 25+ markets. Much larger than Altus, but the most comparable international peer given overlapping commercial collections, AR management, and cross-border capabilities.
• Creditreform: Germany-based global network of credit and debt collection services operating across more than 20 countries with in-country offices. Comparable international commercial collections footprint and member-based network model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altus Receivables Management