What Melody does

Melody Audiology (operating as Melody Hearing Clinic) is a privately held Canadian audiology retailer and clinical services provider founded in 2014 in Edmonton, Alberta. The company delivers in-person hearing care across eight clinic locations spanning Edmonton (Downtown, Mill Woods, South Edmonton, Windermere), Sherwood Park, St. Albert, Calgary, and Leduc. Its service portfolio comprises three primary lines: (1) clinical services including hearing assessments, hearing aid fitting and follow-up care, and tinnitus retraining therapy; (2) hearing aid dispensing across the full form-factor spectrum — Behind The Ear (BTE), Receiver In The Canal (RIC), In The Ear (ITE), In The Canal (ITC), Completely In The Canal (CIC), Invisible In The Canal (IIC), and CROS/BiCROS for asymmetrical loss; and (3) custom hearing protection products including swim molds, sleeper molds, ear defenders, musician molds, custom earbuds, and SoundGear electronic protection.

The go-to-market is direct-to-consumer and appointment-based, with customers booking either through the company website (melodyaudiology.com) or by phone to individual clinic numbers. Revenue is generated predominantly through hardware sales of hearing aids at unit pricing supplemented by professional service fees for assessments, fittings, and tinnitus programs; a complimentary hearing test for individuals over 55 functions as a freemium acquisition funnel. The company reinforces its value proposition with a price-match guarantee on hearing aids, a 60-day money-back satisfaction guarantee, and a lifetime care commitment that includes follow-up cleaning and check-ups. Marketing relies on SEO-optimized website content (including a blog covering hearing loss topics), organic social presence on Facebook, LinkedIn, and Twitter, Google Search capture, and physician referrals; an affiliation with Alberta ENT provides an additional clinical referral channel.

Operationally, Melody is a founder/locally owned business with no disclosed institutional investment, venture capital backing, or parent company. Staff consists of Registered Hearing Aid Practitioners, a Registered Audiologist, customer-care personnel, and administrative support distributed across the eight clinics. The company has grown organically (new clinic openings) and through at least one tuck-in acquisition (Leduc Camrose Hearing Clinic). Veteran Affairs Canada benefit programs are accepted, providing one regulated payer channel into the otherwise private-pay business. No proprietary software, mobile applications, AI capabilities, or technology platforms are evident; the underlying hearing aid and protection hardware is sourced from third-party manufacturers and resold.

Name

Melody

Legal name

Melody Audiology

Website

https://melodyaudiology.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Melody Audiology is a privately held Canadian audiology clinic chain operating eight locations across Alberta, providing hearing tests, hearing aid dispensing, tinnitus therapy, and custom hearing protection to individuals with hearing loss, with a focus on seniors, veterans, and noise-exposed workers.

Ownership category

akta.pro rank

Product category

Audiology and Hearing Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Health Services (8000)

akta.pro primary industry

Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)

akta.pro secondary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

Keywords

• Hearing care services
• Audiology clinic
• Hearing aids retail
• Custom hearing protection
• Tinnitus management

Headquarters

HQ city

Edmonton

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hearing Aid Sales: Sale of hearing aid devices including various types (BTE, RIC, ITE, ITC, CIC, IIC) and accessories. Revenue generated from product sales with pricing based on device type and features.
2. Professional Services: Hearing tests, hearing assessments, hearing aid fittings, custom ear mold creation, and follow-up care appointments.
3. Custom Hearing Protection Products: Sale of custom-fitted hearing protection including swim molds, sleeper molds, ear defenders, musician molds, and custom earbuds.
4. Tinnitus Management: Tinnitus treatment services including assessment, therapy programs, and ongoing management.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Melody Audiology is a hearing healthcare clinic that sells advanced hearing aid devices, custom-fitted hearing protection products, and hearing aid accessories, delivered alongside professional audiology services including hearing tests, hearing aid fittings, and tinnitus management therapy. Services are provided by registered hearing aid practitioners and audiologists across 8 physical clinic locations in Alberta, Canada. The company's portfolio spans multiple hearing aid form factors (IIC, CIC, ITC, ITE, RIC, BTE, and CROS/BiCROS), electronic hearing protection (SoundGear), custom molds (swim, sleeper, musician, ear defenders, custom earbuds), and accessories (streamers, mini microphones, TV streamers, remote controls).

Product overview

Melody Audiology (Melody Hearing Clinic) is a hearing healthcare provider offering a comprehensive portfolio of hearing aids, hearing protection products, and clinical services across multiple clinic locations in Alberta, Canada. Their hearing aid portfolio includes multiple form factors: Behind The Ear (BTE), Receiver In The Canal (RIC), In The Canal (ITC), Completely In The Canal (CIC), Invisible In The Canal (IC), Full Shell/Half Shell In-the-Ear (ITE), and specialized CROS/BiCROS devices. Hearing protection offerings include Swim Molds, Ear Defenders, Sleeper Molds, Musician Molds, Custom Ear Buds, and SoundGear electronic hearing protection. Their service lineup covers hearing tests, hearing aid fitting, and tinnitus management. Accessories include Streamers, Mini Microphones, TV Accessories, and Remote Controls. The company operates since 2014 with multiple clinic locations across Edmonton, Calgary, St. Albert, Sherwood Park, Leduc, and Windermere.

Differentiator

Problem solved

Functional benefit

Products and services

• Hearing Tests Comprehensive hearing assessments to detect early signs of hearing changes, identify the type and degree of hearing loss, and determine appropriate treatment solutions; complimentary for individuals over 55.
• Hearing Aid Fitting Personalized fitting service including detailed hearing assessment, custom ear mold creation, sophisticated programming, and initial adjustments for optimal sound quality and comfort.
• Tinnitus Management Personalized tinnitus treatment including tinnitus retraining therapy, sound therapy, and advanced hearing aids, addressing subjective, objective, pulsatile, neurological, somatic, and musical tinnitus types.
• Behind The Ear (BTE) Hearing Aids Robust hearing aid fitting behind the ear with clear tube connecting to earmold or earbud. Accommodates mild to profound hearing loss with external components protecting against earwax and moisture.
• Receiver In The Canal (RIC) Hearing Aids Compact device with main unit behind ear, earpiece wire curving around ear, and speaker in ear canal. Suitable for mild to moderately severe hearing loss with natural sound flow.
• Full Shell/Half Shell In-the-Ear (ITE) Hearing Aids Full Shell fills the entire ear canal opening providing robust amplification; Half Shell occupies the bottom portion offering a more discreet appearance. Both include directional microphones for mild to severe hearing loss.
• In the Canal (ITC) Hearing Aids Sits within the canal portion of the ear, smaller and more discreet than ITE styles. Features directional microphones and manual controls for adults with mild to moderate hearing loss.
• Completely In The Canal (CIC) Hearing Aids Fits entirely within the ear canal for discretion. Custom-made for individuals with mild to moderate hearing loss, removed using a small removal cord with remote control adjustments.
• Invisible In The Canal (IC) Hearing Aids Completely hidden inside the ear canal, removed using a removal cord. Tailor-made for adults with mild to moderately severe hearing loss seeking maximum discretion.
• CROS/BiCROS Hearing Aids Specialized devices for asymmetrical hearing loss. CROS for severe hearing loss in one ear and normal hearing in the other; BiCROS for severe loss in one ear and mild loss in the other. Enables 360-degree listening.
• Swim Molds Soft, 100% floatable silicone molds that prevent water from entering the ear. Ideal for water sports, recreational swimming, showering, and individuals with chronic ear infections.
• Ear Defenders Custom hearing protection for persistent or excessive noise conditions such as construction and industrial environments, preventing irreversible hearing damage.
• Sleeper Molds Delicately sculpted from soft medical-grade silicone for comfortable sleep and peace and quiet. Ideal for sleeping, reading, and traveling.
• Musician Molds Flat noise attenuation ear molds designed for musicians and sound crews exposed to different sound levels. Protects hearing while allowing accurate sound monitoring.
• Custom Ear Buds Custom-made earbuds from high-grade silicone for superior comfort and sound isolation during gym, running, or general listening activities.
• SoundGear Electronic Hearing Protection 100% digital electronic hearing protection that enhances environmental awareness while automatically protecting ears from loud noises like gun blasts, engines, or industrial equipment. Available in three styles.
• Streamer Hearing Aid Accessory Small clip-on streamer and remote control that provides high quality sound through hearing aids for phone calls, TV watching, and music listening.
• Mini Microphone Accessory Personal wireless audio solution that delivers crystal-clear sound directly to hearing aids. Clip to speaker's clothing or place near sound source for improved hearing in crowded rooms, lectures, or conversations.
• TV Accessory Sends sounds wirelessly from TV directly to hearing aids for an enhanced TV viewing experience.
• Remote Control Discreet pocket-sized device for adjusting hearing aid volume and program modes without reaching for the hearing aids themselves.

Quantifiable outcome

• 60-day satisfaction guarantee on hearing aids
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Alberta ENTcoreStrategic or Co-development PartnerAffiliated partner for ear, nose, and throat specialist services. Melody Audiology works with ENT specialists to ensure comprehensive care for hearing health, providing referrals and collaborative treatment approaches for patients requiring specialized medical intervention beyond audiological services.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Emerging players

• Specsavers Hearcare (Canada): UK-origin optical retailer expanding hearing care services into Canadian markets. Operates a clinic-based audiology model similar to Melody but leverages cross-sell from its much larger optical retail footprint.

Broad incumbents

• Amplifon Canada: Global hearing care retail leader with Canadian clinic presence. Larger, multi-national competitor offering comparable hearing tests and hearing aid dispensing, with broader geographic and capital resources than Melody.
• Costco Hearing Aid Centres: Warehouse-club hearing aid dispensing service operating inside Canadian Costco locations. Competes directly with Melody on price, with a limited-service (testing + dispensing) model that pressures traditional clinics' pricing.

Direct peers

• Audika Canada: Canadian hearing care clinic chain (formerly Elks) offering hearing assessments, hearing aid fittings, and follow-up care. Direct competitor with similar in-person service model and customer demographics, backed by Demant Group.
• HearingLife Canada: Canadian audiology clinic network offering hearing tests, hearing aids, and tinnitus services through owned and partner clinics nationally. Directly comparable service mix and target customer (older adults with hearing loss) to Melody, but with broader geographic reach.
• Davidson Hearing Aid Centres: Independent Canadian audiology clinic group with multiple locations primarily in Ontario. Similar independent-clinic model to Melody offering hearing tests, hearing aid dispensing, and custom hearing protection products.
• Connect Hearing: One of Canada's largest hearing clinic chains, operating multi-location audiology centers across most provinces with a similar in-clinic testing, fitting, and hearing aid sales model to Melody. Backed by Sonova (Phonak), giving it manufacturer-scale advantages Melody lacks.
• Hearing Solutions: Ontario-based chain of audiology clinics providing hearing assessments, hearing aid fittings, and tinnitus management. Closely comparable independent-multi-clinic model serving a similar customer demographic in a different Canadian province.

Others

• WS Audiology (Widex / Signia): Global hearing aid manufacturer combining Widex and Signia brands that Melody and similar clinics dispense. Critical upstream supplier whose product roadmaps, pricing, and direct-to-consumer strategies shape the economics of independent clinics like Melody.
• Sonova (Phonak): Global hearing aid manufacturer whose Phonak, Unitron, and Sennheiser brands supply much of the hearing aid inventory that Melody resells. Also the parent of Connect Hearing, making it both an upstream supplier and a downstream competitor to Melody.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/melodyaudiology
• Facebookfacebook.com/melodyaudiology
• LinkedInlinkedin.com/company/melodyaudiologyandhearingclinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Melody