Silver Touch Technologies USA

What Silver Touch Technologies USA does

Silver Touch Technologies USA is a privately held IT consulting and digital transformation firm headquartered in Iselin, New Jersey, founded approximately in 1996. The company delivers implementation, migration, and support services across enterprise application platforms — primarily SAP (S/4HANA, SAP Business One, SAP Business One Express Edition, SAP Signavio, SAP FSCM, Joule AI) and Odoo ERP — alongside adjacent digital transformation capabilities including Robotic Process Automation, AI chatbot development, managed cloud services (AWS, Azure, and a proprietary Silver Cloud offering), Power BI consulting, and modern application development. The company operates as an SAP Gold Partner and Certified Odoo Partner, holds CMMI (appraisal ID 62443) and ISO-IEC certifications, and serves a customer base of approximately 300+ clients and 5,000+ active users across the US, Canada, UK, and India, with delivery capacity anchored in India.

The company's business model is predominantly professional services revenue from end-to-end ERP lifecycle engagements (discovery, configuration, data migration, training, go-live, and post-implementation support) under multi-year contracts, increasingly supplemented by productized fixed-price packages — most notably SilverHub Wholesale (Foundation at $280K USD / 12 weeks, Growth at $430K USD / 16 weeks), a pre-configured SAP GROW solution for wholesale distributors combining SAP Cloud ERP, BTP, and Joule AI. Pricing for underlying ERP licensing is typically subscription-based (Odoo Enterprise at $28/user/month, SAP Business One at $150-$200/user/month), with implementation fees billed separately. Go-to-market relies on direct enterprise and mid-market field sales, inbound web inquiries via CTAs such as "Start Your S/4HANA Journey" and "Talk To Our Experts," content marketing through the company blog and SEO-optimized service pages, partner-channel co-selling through SAP and Odoo ecosystems, and participation in events such as SAP Sapphire 2026.

Silver Touch targets primarily small and medium businesses across vertical specializations including Manufacturing, Wholesale Distribution, Pharmaceuticals, Agriculture, Retail, and Transportation & Logistics. Differentiators cited include 29+ years of delivery tenure, SAP Gold Partner status, proprietary "Silver Touch Accelerator Tools" under the SAP Activate Methodology, CMMI/ISO-IEC compliance, and GDPR-compliant data handling for EU customers. Reported outcomes include a 60% reduction in manual order processing (wholesale distribution case study), approximately 30% downtime reduction (manufacturing case study), and the ability to process 2,000 orders within a 3-4 hour window (SAP Business One deployment).

Name

Silver Touch Technologies USA

Legal name

Silver Touch Technologies INC

Website

https://silvertouchinc.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Silver Touch Technologies USA is a private IT consulting firm, founded ~1996 and headquartered in Iselin, NJ, that implements and supports SAP, Odoo, RPA, AI chatbot, and cloud digital transformation services for small and medium businesses across the US, Canada, UK, and India as an SAP Gold Partner.

Ownership category

akta.pro rank

Product category

IT Consulting and Digital Transformation Services

akta.pro primary industry

Custom Application Development (Web/Mobile/Desktop) (BPAEAFAA)

Keywords

• ERP implementation services
• SAP consulting
• Digital transformation consulting
• Odoo implementation
• Robotic process automation

Headquarters

HQ city

Iselin

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ERP Implementation & Consulting Services: Professional services revenue from implementing SAP S/4HANA, SAP Business One, Odoo ERP, and related digital transformation consulting. Includes discovery, configuration, data migration, training, and go-live support.
2. SilverHub Wholesale Packages: Pre-configured SAP deployment packages: Foundation Package at $280K USD (12-week implementation) and Growth Package at $430K USD (16-week implementation), both including SAP Cloud ERP, BTP, Joule Base, and handheld device integration.
3. Odoo ERP Services: Odoo implementation, customization, migration, and support services including Odoo 18 deployments with AI-driven inventory forecasting and integrated POS systems.
4. RPA Services: Robotic process automation consulting, bot development, implementation, and ongoing support including process assessment, governance frameworks, and center of excellence setup.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Silver Touch Technologies USA is a digital transformation consulting firm that implements and supports enterprise-grade SAP and Odoo ERP solutions, robotic process automation, AI chatbots, managed cloud services, Power BI analytics, and custom application development for small and mid-sized businesses. The company delivers end-to-end services from discovery and configuration through migration, training, and post-go-live support, with pre-configured productized offerings such as SilverHub Wholesale for the distribution industry.

Product overview

Silver Touch Technologies USA is an IT consulting firm specializing in digital transformation services for small and medium businesses, with 29+ years of experience. The company offers a comprehensive portfolio of ERP solutions (SAP Business One, SAP S/4HANA with Public/Private/On-Premise editions, Odoo ERP), AI-powered automation services (RPA, AI Chatbots), cloud infrastructure (Silver Cloud managed services, AWS, Azure consulting), and business intelligence (PowerBI). The product portfolio includes specialized sub-brands like SilverHub Wholesale (SAP GROW program solution for distributors) and SilverHub Grow With SAP. Implementation services cover the full lifecycle from consulting and migration to support, serving 12 industry verticals including Manufacturing, Wholesale Distribution, Retail, Automotive, Pharmaceuticals, and Logistics.

Differentiator

Problem solved

Functional benefit

Brands

• SilverHub Wholesale: A pre-configured, rapid-deployment SAP GROW solution for wholesale distributors combining SAP Cloud ERP, SAP BTP, and Joule AI.
• Silver Cloud
• SilverHub

Products and services

• SAP S/4HANA Cloud Solutions End-to-end SAP S/4HANA Cloud implementation, migration, and consulting service for enterprises seeking next-generation cloud ERP with real-time analytics, embedded AI, and quarterly updates.
• SAP Business One All-in-one ERP for small to mid-sized businesses (10-250 users) covering finance, sales, operations, inventory, and customer relationships, available on-premise, cloud-hosted, or hybrid.
• SAP Business One Express Edition Fast, scalable, affordable rapid-deployment ERP for small businesses seeking quick SAP cloud transformation.
• SAP Signavio Process Intelligence and Workflow Optimization solution using data-driven insights to transform and optimize business processes.
• Odoo ERP Open-source, modular ERP platform with 80+ integrated business applications covering CRM, accounting, inventory, HR, manufacturing, eCommerce, and project management; Community Edition is free, Enterprise Edition from $28/user/month.
• SilverHub Wholesale Pre-configured rapid-deployment solution under the SAP GROW program for wholesale distributors, combining SAP Cloud ERP, BTP, and Joule AI; Foundation Package $280K and Growth Package $430K.
• Robotic Process Automation Services Robotic Process Automation consulting and deployment including attended and unattended automation, ERP/CRM integration, intelligent document processing, and governance frameworks.
• AI Chatbot Solutions AI chatbot development, NLP integration, and customer automation services for ecommerce, customer support, and lead generation, powered by large language models.
• Managed Cloud Services Managed cloud infrastructure including security, optimization, AWS consulting, and Azure cloud consulting for enterprise deployments.
• Power BI Consulting Services Power BI consulting, dashboard development, and data visualization services for business intelligence.
• Modern App Development Enterprise web application development and UI/UX engineering services for future-ready mobile and web applications.

Quantifiable outcome

• 60% reduction in manual order processing
• +6 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability13 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• SAP (Gold Partner)coreImplementation/ SI/ Consulting PartnerSilver Touch Technologies is an SAP Gold Partner with a proven track record of successful SAP implementations across multiple industries including wholesale distribution, manufacturing, and logistics. The partnership enables delivery of SAP S/4HANA, SAP Business One, SAP Business Technology Platform (BTP), and Joule AI solutions with access to SAP Activate Methodology and Silver Touch Accelerator Tools.
• Odoo (Certified Partner)coreImplementation/ SI/ Consulting PartnerSilver Touch Technologies is a certified Odoo partner operating within the North American partner network. As of Q1 2026, the US and Canada together host roughly 180 Ready, Silver, and Gold Odoo partners. Silver Touch provides full-cycle Odoo implementation services including discovery, configuration, data migration, training, go-live, and ongoing support.
• CMMI InstituteminorStrategic or Co-development PartnerSilver Touch Technologies holds CMMI (Capability Maturity Model Integration) certification, demonstrating process improvement and quality management standards.
• ISO/IECminorStrategic or Co-development PartnerSilver Touch Technologies maintains ISO-IEC compliance standards for information security and quality management.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• LeverX: SAP Gold Partner and digital transformation consultancy specializing in SAP S/4HANA, SAP Business One, and Odoo implementations. Closest comparable in size, partnership status, and service portfolio to Silver Touch; serves similar SMB and mid-market clients globally.
• Western Computer: SAP Gold Partner specializing in SAP Business One and S/4HANA Cloud for SMB and mid-market businesses. Most directly comparable peer in terms of size, target segment, and service portfolio; competes head-to-head on SAP B1 deals.
• NaviWorld Americas: SAP Business One and Odoo implementation partner serving North American SMB and mid-market clients. Comparable in product mix (SAP + Odoo dual coverage), partner-tier positioning, and target customer base.
• Symmetric Group: SAP-focused consulting firm delivering SAP Business One, S/4HANA, and ERP implementation services to SMB and mid-market clients. Direct competitor in the same SAP Gold Partner tier with similar target customer profile.

Broad incumbents

• Deloitte: Big Four firm with a large SAP practice delivering S/4HANA, RISE with SAP, and digital transformation services. Comparable in service breadth (ERP, cloud, analytics, RPA) but operates at enterprise scale; Silver Touch competes in the mid-market and SMB tier.
• Accenture: Global systems integrator and one of the largest SAP S/4HANA implementation partners. Competes with Silver Touch on enterprise SAP transformation deals but operates across all major consulting platforms; Silver Touch serves the SMB/mid-market segment that Accenture's SAP practice does not typically prioritize.
• Capgemini: Global SI with deep SAP S/4HANA, cloud, and digital transformation practices. Comparable in service portfolio but typically targets larger enterprise engagements; Silver Touch serves as a more agile alternative for mid-market clients.
• Infosys: Global IT services firm with a major SAP practice and SAP Platinum Partner status. Delivers S/4HANA, cloud, and automation services comparable to Silver Touch's stack, but at significantly larger scale with offshore-led delivery.
• TCS (Tata Consultancy Services): One of the largest global SIs with a substantial SAP practice and broad digital transformation offerings. Comparable in offshore-enabled delivery model; competes with Silver Touch primarily in enterprise-scale SAP work.
• Wipro: Global IT services company with SAP and cloud transformation capabilities. Overlaps with Silver Touch on SAP S/4HANA and cloud consulting but operates at enterprise scale with broader industry coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xx.com/SilverTouchUSA_
• Facebookfacebook.com/silvertouchtechnologiesusa
• LinkedInlinkedin.com/company/silver-touch-usa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silver Touch Technologies USA