Casa de Caridade Santa Tereza

What Casa de Caridade Santa Tereza does

Casa de Caridade Santa Tereza (CCST) is a private nonprofit charitable healthcare institution founded on July 11, 1858 in Serro, Minas Gerais, Brazil, operating as Hospital Regional do Serro. In 2020 it was elevated to Level III classification in the state of Minas Gerais Emergency and Urgency Network (RUE), making it the designated reference hospital for emergency care across Serro and at least five surrounding municipalities (Alvorada de Minas, Santo Antônio do Itambé, Serra Azul de Minas, Conceição do Mato Dentro) plus two health consortia (CISAME, CIJASE). Its core service portfolio includes 24/7 emergency care, surgical services (2,833 procedures performed in 2024, a record), inpatient hospitalization (1,500 monthly capacity, ~600 surgical), outpatient services through Espaço Mais Saúde, clinical laboratory diagnostics (with home collection service), and CT imaging. Equipment assets include a Surgical Arch (acquired 2021), a CT scanner valued at R$1.24M (installed 2022), a pneumatic tourniquet, and a Cemig-donated photovoltaic system.

The business model is a hybrid nonprofit revenue structure: hospital services (R$12.66M in FY2023, ~68% of total revenue) flow from SUS (Brazil's national public health system, R$4.71M contracted) and convênio (private health insurance) payments; government subsidies and parliamentary amendments (R$4.60M, ~25%) come from Valora Minas and federal PRO-HOSP programs; and the remaining ~7% is generated through donations (Sócio Doador R$354K, Troco Solidário, corporate Empresa Amiga tiers, and direct corporate donations from Anglo American, Cemig, Mineração Conemp). Customer segments span SUS-dependent populations, convênio holders, individual monthly donors, and corporate CSR partners. Total FY2023 revenue was R$18.75M (operational R$18.72M) with a R$1.71M surplus, a turnaround from a R$1.23M deficit in FY2022. Distribution is primarily direct (physical hospital, home collection, WhatsApp) with multi-channel community engagement via Facebook, Instagram, LinkedIn, Twitter, newsletter, and blog.

Name

Casa de Caridade Santa Tereza

Legal name

Casa de Caridade Santa Tereza

Website

https://ccst.com.br

Company type

Private

Founded year

1858

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Casa de Caridade Santa Tereza operates Hospital Regional do Serro, a Level III nonprofit regional hospital in Minas Gerais, Brazil, founded 1858. It delivers emergency, surgical, diagnostic, and laboratory services to ~21,000 SUS and convênio patients annually across six municipalities, funded by public healthcare contracts, government subsidies, and corporate donations.

Ownership category

akta.pro rank

Headquarters

HQ city

Matozinhos

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. SUS (Sistema Único de Saúde) - Public Health System: Revenue from SUS contracted services, recorded in annual billing per Plano Operativo Anual. Major revenue stream contributing R$4,714,517.91 in 2023.
2. Hospitalar Services Revenue: Revenue from private patients and health insurance plans (convênios) including SUS, private health insurers. Total receitas hospitalares R$12,661,525.88 in 2023.
3. Donations and Contributions: Donations from individuals (R$631,243.74) and companies (R$607,948.90) including Troco Solidário program at Supermercados BH. Sócio Doador membership contributions R$354,665.58.
4. Government Subventions: State and federal government subsidies including Valora Minas program (R$2,592,195.99), parliamentary amendments from various deputies, and PRO-HOSP funding.
5. Empresa Amiga Program: Monthly corporate membership program with Bronze (R$750), Prata (R$1,900), and Ouro (R$3,000) tiers providing visibility benefits and community recognition.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Casa de Caridade Santa Tereza operates the Hospital Regional do Serro, a Level III reference hospital in Minas Gerais, Brazil, providing emergency and urgency care, surgical procedures, hospitalizations, outpatient care, clinical laboratory diagnostics, computed tomography imaging, and home sample collection to the population of Serro and surrounding municipalities. The institution is organized as a philanthropic entity, complementing its healthcare operations with donor subscription, corporate partnership, and community donation programs.

Product overview

Casa de Caridade Santa Tereza operates as a regional hospital (Hospital Regional do Serro) with Level III classification in the Minas Gerais Emergency and Urgency Network (RUE). The institution offers a comprehensive healthcare portfolio centered on inpatient and outpatient hospital services, supported by an in-house clinical laboratory and partnership agreements with external laboratory networks (São Marcos and Hermes Pardini). Key service lines include emergency care, surgical services (supported by surgical arch equipment), diagnostic imaging (including CT scanner), and home collection services. The hospital supplements its healthcare operations with fundraising programs including the Sócio Doador monthly membership and Troco Solidário round-up donation initiatives. With 166 years of operation since 1858, the institution serves the population of Serro and surrounding municipalities in Minas Gerais.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Regional - Serviços de Saúde
• Espaço Mais Saúde Outpatient consultation and ambulatory care service at Hospital Regional do Serro, providing scheduled medical consultations and outpatient procedures to complement inpatient and emergency services.
• Laboratório de Análises Clínicas In-house clinical analysis laboratory offering diagnostic testing to hospital inpatients, outpatients, and the broader community in the Serro region.
• Tomografia Computadorizada Computed tomography (CT) diagnostic imaging service operated by Hospital Regional do Serro, available to inpatients, outpatients, and referred external patients.
• Coleta em Domicílio Home sample collection service for clinical laboratory tests, enabling patients in Serro and surrounding areas to have samples collected at home and processed by CCST's laboratory.
• Sócio Doador Recurring-donor membership program through which individuals subscribe to make regular contributions that fund CCST's hospital operations and community programs.

Quantifiable outcome

• 2,833 surgeries performed in 2024 - record in 166-year history
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Supermercados BHcoreGTM or Marketing PartnerPartnership for Troco Solidário program where customers can donate their change at checkout in stores in Serro and Conceição do Mato Dentro. Major donation channel raising over R$60,000 annually.
• São MarcoscoreTechnology or IntegrationLaboratory services partner - clinical analysis, genetics, molecular biology, pathological anatomy, toxicology, imaging and vaccination services. 80 years of history, 60 units in Belo Horizonte region, with PALC, ONA and SBIm certifications.
• Hermes PardinicoreTechnology or IntegrationLaboratory services partner - diagnostic medicine with 67 units in Belo Horizonte/MG and São Paulo/SP, operating 24/7. Leading laboratory support market with approximately 6,000 partner laboratories.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Hospital Pequeno Príncipe: Pediatric-focused nonprofit hospital in Curitiba that combines SUS funding with a large individual and corporate donor base. Comparable in donor-driven capex model and in being a regional reference center, though in a different specialty.
• Hospital de Amor (Barretos): Nonprofit hospital network historically reliant on donations and SUS funding that grew from a regional reference into a national specialty provider. Highly comparable philanthropic-funding model and community-driven capex cycle, though focused on oncology.
• Santa Casa de Misericórdia de Belo Horizonte: Nonprofit charitable hospital in Minas Gerais with the same filantrópica model, SUS contract structure, and reference-hospital role in the state network. Most directly comparable in governance, funding mix (SUS + convênios + donations), and regional reference positioning, though at significantly larger scale.
• Hospital São Camilo: Religious-affiliated nonprofit hospital network operating multiple units across Brazil with SUS contracts, donor programs, and a focus on medium-complexity regional care — directly parallel to CCST's community-hospital positioning.
• Hospital Beneficência Portuguesa de São Paulo: Historic philanthropic hospital with analogous reliance on SUS contracts, convênios, and community fundraising. Comparable in mission, regulatory positioning, and the mix of emergency/surgical/diagnostic services.
• Santa Casa de Misericórdia de São Paulo: One of Brazil's oldest charitable hospitals (founded 1880s), sharing the entidade filantrópica legal form, SUS dependence, donor-program model, and reference-hospital role. Provides a scaled-up blueprint of CCST's operating model.

Regional players

• Hospital Mater Dei: Investor-backed hospital network headquartered in Belo Horizonte/MG providing overlapping emergency, surgical, and diagnostic services in the same state. A relevant for-profit counterpoint that competes with CCST for specialty talent and convênio contracts in Minas Gerais.

Broad incumbents

• Hospital Israelita Albert Einstein: Much larger Brazilian hospital offering the same broad emergency, surgical, and diagnostic services but at national scale with a heavier convênio/premium-payer mix. Sets the upper benchmark for the SUS-funded hospital category CCST operates in.
• Rede D'Or São Luiz: Largest private hospital chain in Brazil with broad regional coverage including Minas Gerais. Competes for the same convênio patients and specialist talent pool as CCST, but at vastly greater scale and as an investor-backed operator.
• Hospital Sírio-Libanês: High-complexity São Paulo reference hospital providing overlapping emergency, surgical, and diagnostic services. Comparable in clinical scope but operates at far greater scale and with a different payor mix.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Facebookfacebook.com/ccstserro
• Instagraminstagram.com/ccstserro

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Casa de Caridade Santa Tereza