What Booroongen Djugun Limited does

Booroongen Djugun Limited is an Aboriginal community-controlled, non-profit organization founded in 1983 and headquartered in Kempsey, New South Wales, Australia. It operates on Dunghutti Nation lands and provides culturally safe aged care, disability, and community services to Aboriginal and Torres Strait Islander peoples as well as the broader regional community.

The organization runs three integrated service lines. The Residential Care Facility at 337-351 River Street, Greenhill, delivers low-care, high-care, and secure special care accommodation, achieving a 4-star quality rating from the Aged Care Quality and Safety Commission. Community Care Services provide in-home support through Compacks, Commonwealth Home Support Packages (CHSP), Home Care Packages (HCP) Levels 1-4, and NDIS Support Coordination, Plan Management, and Service Delivery. Booroongen Djugun College (RTO 6673) is a Registered Training Organization delivering accredited vocational courses including Certificate II in Workplace Skills, Certificate III in Individual Support, Certificate IV in Mental Health, First Aid, and CPR, offered via on-campus, online, virtual classroom, and blended formats.

The business model is predominantly government-funded: the majority of revenue flows from Australian Government aged care and disability program subsidies, supplemented by resident Basic Daily Fees (A$63.82/day), Means-Tested Care Fees, and fee-for-service training revenue. The College charges unit-based fees (e.g., A$575/unit for Cert III, A$600/unit for Cert IV) with NSW Smart and Skilled subsidies available for eligible students. The company employs 51-100 staff and operates a single-site, single-state footprint with no subsidiaries, no M&A activity, and no external shareholders, governed by a Board of Directors. Recent leadership additions include a CTG Lead with RTO oversight and an HR Administration Assistant, alongside active engagement with the First Nations Age Care Commissioner and NACCHO on the Support at Home reform.

Name

Booroongen Djugun Limited

Legal name

Booroongen Djugun Limited

Website

https://booroongendjugun.com.au

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Booroongen Djugun Limited is an Aboriginal community-controlled non-profit in Kempsey, NSW, delivering culturally safe residential aged care, community/disability support (NDIS, HCP, CHSP), and accredited vocational training through its RTO to Aboriginal and broader regional communities.

Ownership category

akta.pro rank

Product category

Aged Care and Community Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities (623311), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300)

akta.pro primary industry

Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)

akta.pro secondary industry

Licensed CNA/HHA Staffing & Credentialed Placement (HSABAMAH)

Keywords

• Aged care services
• Residential aged care
• Community care services
• Vocational training
• Disability support services

Headquarters

HQ city

Kempsey

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Government Funded Home Care Packages: The Australian Government provides subsidies to approved providers to coordinate care packages for older Australians, including Level 1-4 home care packages for basic to high care needs.
2. NDIS Services: National Disability Insurance Scheme support services including Support Coordination, Plan Management, and Service Delivery for participants with disabilities.
3. Commonwealth Home Support Programme: Government-subsidized in-home and centre-based care services for seniors needing low-level assistance to remain independent.
4. Residential Aged Care Fees: Fees cover care services and accommodation, including Basic Daily Fee ($63.82 per day), Means Tested Care Fee, and Accommodation Fees with multiple payment options.
5. Training and Education Services: Fee-for-service vocational education and training courses with government subsidies available for eligible students. Courses include Certificate II, III, and IV qualifications.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Booroongen Djugun Limited is an Aboriginal community-controlled organisation that operates three integrated service lines: (1) a Residential Aged Care Facility in Kempsey, NSW offering low care, high care, and secure special care units on Dunghutti Nation lands; (2) Community Care Services delivering government-funded in-home support including Home Care Packages, Commonwealth Home Support Programme, and NDIS support coordination and plan management; and (3) Booroongen Djugun College (RTO 6673) delivering accredited vocational training in aged care, disability, mental health, and first aid.

Product overview

Booroongen Djugun Limited is an Aboriginal community-owned organization providing three integrated service lines: a Residential Care Facility offering aged care with low and high care options on Dunghutti lands; Community Care Services including Compacks, Commonwealth Home Support Packages, Home Care Packages, and NDIS support for in-home care; and Booroongen Djugun College (RTO 6673) providing accredited vocational education and training courses. The College offers courses in aged care, disability support, mental health, and first aid, functioning as both a standalone training service and supporting workforce development for the organization's care services.

Differentiator

Problem solved

Functional benefit

Brands

• Booroongen Djugun College: A Registered Training Organization (RTO 6673) offering accredited vocational education courses including aged care, disability support, mental health, and first aid training.

Products and services

• Residential Aged Care Residential aged care facility at 337-351 River Street, Kempsey, offering low care hostel units, high care places, and a secure environment for special care needs (including dementia). The facility incorporates Aboriginal cultural design elements and provides 24/7 care, wellness centres, activity programs, and home-cooked meals including bush tucker. Residents pay a Basic Daily Fee ($63.82 per day) plus means-tested care and accommodation fees.
• Community Care Services In-home and community-based support services for older Australians and people with disabilities, including Home Care Packages (Level 1–4), Commonwealth Home Support Programme (CHSP), NDIS Support Coordination, NDIS Plan Management, and NDIS Service Delivery. Services are delivered to clients in their own homes and are designed to help participants remain living independently.
• Booroongen Djugun College (RTO 6673) Training Services Registered Training Organisation delivering accredited vocational courses in aged care, disability support, mental health, and first aid. Courses are available to students from Aboriginal and non-Aboriginal backgrounds, with delivery via on-campus, online, virtual classroom, and blended formats. Government subsidies (NSW Smart and Skilled) may be available for eligible students.
• BSB20120 Certificate II in Workplace Skills Entry-level qualification developing basic procedural, clerical, administrative, or operational task skills with self-management and technology skills. Delivered online over 12 months; full fee is $4,350 ($435 per unit, 10 units), payable per unit before commencement.
• CHC33021 Certificate III in Individual Support Qualification for care workers supporting elderly individuals and people with disabilities in residential or community settings, delivered face-to-face over 12 months with 120 hours of work placement. Specialisations available in Ageing and Disability. Full fee is $8,625 ($575 per unit, 15 units); government funding may be available for eligible students.
• CHC43315 Certificate IV in Mental Health Virtual classroom qualification (15 months, 80 hours work placement) for providing self-directed recovery-oriented support for individuals affected by mental illness and psychiatric disability. Full fee is $9,000 ($600 per unit, 15 units); may be fee-free or reduced under NSW Smart and Skilled funding for eligible students.
• HLTAID011 Provide First Aid Blended first aid training course (approximately 6 hours, including online theory and face-to-face practical) aligned with Australian Resuscitation Council guidelines. $140 per person; certificate valid for 3 years (CPR component 12 months).
• HLTAID009 Cardiopulmonary Resuscitation (CPR) Face-to-face CPR training course (3 hours) aligned with Australian Resuscitation Council guidelines. $60 per person; certificate valid for 12 months with annual update recommended.
• Training Room Hire Hire of training rooms at the Booroongen Djugun College campus for meetings, functions, training sessions, and classes. Available rooms include Training Room 2 (20-person capacity) and Training Room 3 (10-person capacity with smart screen and laptops).

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• NACCHO (National Aboriginal Community Controlled Health Organisation)coreStrategic or Co-development PartnerBooroongen Djugun's Aboriginal AINs (Angela Bowden and Katie Morris) were accepted into NACCHO's Certificate IV Training & Assessment: Building the ACCRTO workforce program. This partnership supports developing the Aboriginal Community Controlled Registered Training Organisation (ACCRTO) workforce to build culturally competent care services.
• ARIA (not fully identified)coreStrategic or Co-development PartnerCEO collaborates with ARIA around building a culturally competent workforce for age care needs, working with the First Nations Age Care Commissioner and peak Aboriginal CEOs statewide.
• First Nations Age Care CommissionercoreStrategic or Co-development PartnerThe CEO works with the First Nations Age Care Commissioner on improving the transition process for Aboriginal and Torres Strait Islander Elders since the Age Care support at home reform.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Allity Aged Care: National residential aged care provider operating over 40 homes across Australia. Overlaps in residential aged care service delivery, though at significantly larger multi-site scale than Booroongen Djugun's single facility.
• BaptistCare NSW & ACT: Large faith-based aged care, disability, and community services provider across NSW and ACT. Overlaps in home care, residential aged care, and community support but operates at much larger scale across multiple service lines.
• HammondCare: Independent aged care provider specializing in dementia care, palliative care, and community care across NSW, Victoria, and WA. Comparable home care and residential focus, with specialization in complex care needs similar to Booroongen's special care units.
• Uniting NSW.ACT: One of Australia's largest community service providers, offering residential aged care, home care, disability services, and community programs across NSW and ACT. Broadly comparable service portfolio at significantly larger scale.

Others

• TAFE NSW: NSW government-owned vocational education and training provider offering Certificate III in Individual Support, Certificate IV in Mental Health, and aged care training programs. Comparable as a registered training organization delivering the same accredited vocational courses Booroongen Djugun College offers.

Direct peers

• Whiddon: Large regional NSW aged care provider offering residential care, home care, and community services across more than 30 locations. Comparable regional focus and integrated aged/community care model.
• IRT Group: Regional NSW retirement living and aged care provider headquartered in Wollongong with multiple residential facilities and home care services. Comparable in regional NSW scope and integrated residential/community care model.
• Marathon Health: Aboriginal community-controlled health and community services provider in NSW and ACT, offering primary health, mental health, and community programs. Comparable Aboriginal community-controlled service model serving similar Indigenous populations in NSW.
• Yerin Aboriginal Health Services Inc. Aboriginal community-controlled health organization on the NSW Central Coast providing primary health, NDIS, and aged care services to Aboriginal communities. Directly comparable as an Aboriginal community-controlled service provider with mixed health/community/aged care offerings.
• Aboriginal Community Elders Service (ACES): Aboriginal community-controlled aged care provider in Melbourne, Victoria, offering residential care and community services tailored to Aboriginal and Torres Strait Islander Elders. Directly comparable as an Aboriginal-specific aged care organization with cultural safety focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/p/Booroongen-Djugun-Limited-100064555759527
• Instagraminstagram.com/booroongendjugunltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Booroongen Djugun Limited