Town of Webster, NY

What Town of Webster, NY does

The Town of Webster, NY is a municipal government entity operating in Monroe County, New York, founded in 1840 and serving residents and businesses within its jurisdictional boundaries at 1000 Ridge Road, Webster, NY 14580. The town employs 51-100 staff and delivers the full suite of mandated municipal services including public safety (police), land use planning and zoning, parks and recreation, property assessment, town board governance, and general administration. Its primary customer segment is town residents who access services both in person at town offices and through digital channels.

The town's core technology is the CivicPlus® government website platform powering websterny.gov, which integrates department directories, online forms, a meeting center (agendas, minutes, videos), a calendar, and resident notification services. Supporting modules include Notify Me® (alert subscriptions), E-Newsletter, the ecode360-hosted Town Code, a Property Under Review public database, and a Parks and Recreation portal. The architecture follows a government-as-a-platform model with the central website serving as the hub for specialized municipal functions. Multi-channel communications extend to Facebook, Instagram, Twitter, and YouTube.

The business model is non-commercial: the town is funded primarily through property tax revenue supplemented by local fees and fines for recreation programs, permits, and facility rentals. It is governed by elected officials (Town Supervisor and Town Board) under New York State law, with no shareholders, parent company, or subsidiaries. The entity is publicly owned and not investable in the conventional PE/VC sense; analysis here is for context rather than as a transaction candidate.

Name

Town of Webster, NY

Legal name

Town of Webster

Website

https://ci.webster.ny.us

Company type

Private

Founded year

1840

Operating status

Operating

Headcount range

51–100 employees

Short description

The Town of Webster, NY is a municipal government entity in Monroe County, New York, founded in 1840, providing mandated public services including police, zoning, parks, recreation, and administration to residents and businesses within its jurisdiction, funded primarily through property taxes.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (92114), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal government services
• Public safety administration
• Parks and recreation
• Land use planning
• Property tax administration

Headquarters

HQ city

Webster

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: Primary municipal revenue source collected from residential and commercial property owners within the town boundaries to fund town operations, public safety, and infrastructure.
2. Local Fees and Fines: Various fees collected for town services including recreation programs, permits, and other municipal service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

The Town of Webster, NY is a municipal government entity operating under New York State law that provides essential public services to residents and businesses within its jurisdiction in Monroe County, New York. Core offerings include public safety (police), land use planning and zoning administration, parks and recreation programs, property tax assessment and collection, and general town administration through an elected Town Board governance structure. Services are delivered through physical town offices at 1000 Ridge Road, the official CivicPlus-powered web portal, and digital communication channels including E-Newsletter and Notify Me alert subscriptions.

Product overview

The Town of Webster, NY operates a unified digital portal built on the CivicPlus® platform that provides residents access to all town government services. The core offering consists of the official website portal integrated with department directories, online forms, meeting documentation (agendas, minutes, videos), and community resources. The platform includes add-on modules such as the Notify Me® notification subscription service, E-Newsletter delivery system, Parks and Recreation management, Town Code access, and the Property Under Review database. The product architecture is a government-as-a-platform model where the main website serves as the central hub with specialized sections and tools branching off for specific municipal functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Parks and Recreation Programs

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• CivicPlus®coreTechnology or IntegrationCivicPlus® provides the government website platform powering websterny.gov. The website includes department pages, forms, meeting center with agendas and minutes, calendar integration, and resident notification services. This is a standard website technology vendor relationship for municipal governments.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Town of Chili, NY: Monroe County town providing the standard New York town government services including police, planning/zoning, parks and recreation, and property tax administration, serving a similar residential population.
• Town of Penfield, NY: Adjacent Monroe County, NY town operating as a municipal government with comparable services (police, planning, zoning, recreation) to a similar residential population. Most directly comparable in scale and service mix to the Town of Webster.
• Town of Gates, NY: Monroe County town government providing equivalent police, planning, zoning, and recreation services, with similar operational scale and funding model based on local property taxes.
• Town of Henrietta, NY: Neighboring Monroe County town providing the same core municipal functions (police, planning, zoning, recreation, tax administration) under New York State town law, with comparable headcount and budget scale.
• Town of Greece, NY: Larger Monroe County town delivering the same suite of municipal services (police, planning, zoning, recreation) under New York State law, with a larger population and budget but identical governance model.
• Town of Pittsford, NY: Monroe County town government delivering police, planning, zoning, recreation, and tax services under the same New York State municipal framework, with similar population scale and budget structure.
• Town of Irondequoit, NY: Monroe County town government operating police, public works, planning, zoning, and recreation functions, comparable in service breadth and operating model to the Town of Webster.
• Town of Perinton, NY: Monroe County town offering comparable municipal services including police, planning, zoning, and parks and recreation, operating under the same New York town government structure.
• Town of Brighton, NY: Monroe County town offering equivalent municipal services including its own police department, planning/zoning boards, and recreation programs. Directly comparable in governance structure and service portfolio.

Regional players

• City of Rochester, NY: Larger municipal government in the same Monroe County region offering a broader portfolio of urban services, but sharing the same New York State municipal framework, property tax revenue model, and resident service mandate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/townofwebsterny
• YouTubeyoutube.com/@townofwebster7836
• Facebookfacebook.com/TownOfWebsterNY
• Instagraminstagram.com/townofwebsterny

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Webster, NY