Islington & Shoreditch Housing

What Islington & Shoreditch Housing does

Islington & Shoreditch Housing Association (ISHA) is a UK-registered, independent, not-for-profit social housing association founded in 1933 and headquartered at 102 Blackstock Road, London. It provides social rented housing, shared ownership, and supported housing services to residents across six North and East London boroughs: Camden, Hackney, Haringey, Islington, Tower Hamlets, and Waltham Forest. Its customer base spans four principal segments: social housing tenants (primary), leaseholders, shared owners, and supported housing residents, including older adults, adults with learning disabilities, individuals with mental health needs, and former rough sleepers. The organization is regulated by the Regulator of Social Housing and holds C2 (Consumer Standards), G1 (Governance), and V2 (Financial Viability) gradings.

ISHA's core products are Social Housing Rentals, the Shared Ownership scheme (Buy with ISHA), Supported Housing Services for vulnerable populations, and an integrated Resident Services Portal providing rent payments, repair reporting, parking permits, and complaints handling. Technology infrastructure is limited to standard housing-management tools: a digital tenant portal, online repairs reporting, rent payment systems, a third-party UK Parking Control portal integration, and Microsoft Office 365 Forms for resident surveys. Distribution is direct-to-resident through the London headquarters, a 24/7 emergency phone line (0300 131 7300), email, and in-person outreach, supplemented by shared-ownership marketing through Buy with ISHA, Homes for Londoners, Share to Buy, and Rightmove.

Revenue is generated through weekly social rent payments (often partly covered by Housing Benefit or Universal Credit), recurring service charges for communal services and building maintenance, shared ownership rent on the unsold equity portion (typically 25-75% purchased), and government/regulatory funding. The business model is heavily regulated and not market-priced; supported housing referrals are sourced through commissioning partnerships with London Borough of Hackney, Islington Learning Disabilities Partnership, Waltham Forest Council, St Mungo's, Centre 404, and the Clearing House. ISHA operates without parent-company ownership, external investment, or disclosed funding rounds, and is governed by an independent Board chaired by Mervyn Jones under CEO Pippa Fleetwood-Read (appointed October 2025).

Name

Islington & Shoreditch Housing

Legal name

Islington and Shoreditch Housing Association Limited

Website

https://isha.co.uk

Company type

Private

Founded year

1933

Operating status

Operating

Headcount range

101–250 employees

Short description

Islington & Shoreditch Housing Association (ISHA) is a not-for-profit social housing association serving six North and East London boroughs, providing social rentals, shared ownership, and supported housing for vulnerable residents.

Ownership category

akta.pro rank

Product category

Social Housing

NAICS

Residential Property Managers (531311), Lessors of Residential Buildings and Dwellings (53111), Services to Buildings and Dwellings (5617), Other Community Housing Services (624229)

SIC

Operators Of Apartment Buildings (6513), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Multifamily Apartment Property Management (BPAJAFAA)

akta.pro secondary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Social housing
• Affordable rentals
• Shared ownership
• Supported housing
• Housing association

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Revenue model

1. Social housing rent: Weekly rental income from social housing tenants occupying ISHA properties under secure or assured tenancies.
2. Service charges: Charges levied on residents to cover the cost of communal services, building maintenance, and estate management.
3. Shared ownership: Partial property ownership model where residents buy a share of their home (typically 25-75%) and pay rent on the remaining portion. Initial staircasing sales and subsequent sales of shared ownership properties generate revenue.
4. Regulatory funding: Social housing providers receive government funding and must meet regulatory standards set by the Regulator of Social Housing.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Islington & Shoreditch Housing Association (ISHA) is a London-based housing association that provides affordable rental homes, shared ownership housing, and supported housing services to residents across six London boroughs: Camden, Hackney, Haringey, Islington, Tower Hamlets, and Waltham Forest. Founded in 1933, the organisation manages a portfolio of social housing stock and operates as a not-for-profit regulated by the Regulator of Social Housing.

Product overview

ISHA operates as a community-focused social housing and home ownership provider in North and East London, offering a unified platform of housing services. The core offerings include social housing rentals across six London boroughs (Islington, Hackney, Camden, Haringey, Tower Hamlets, Waltham Forest) and shared ownership through the Buy with ISHA programme. Resident services are delivered through an integrated online portal providing rent management, repair reporting, parking permits, and complaints handling. Specialized supported housing services address needs for older adults, individuals with learning disabilities, mental health support, and rough sleeper accommodation. Outreach and support services complement the housing offerings by providing practical assistance with financial, tenancy, and welfare matters. The ISHA Home magazine serves as a communication channel for resident engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Social Housing Rentals
• Shared Ownership Housing
• Supported Housing

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• National TrustminorStrategic or Co-development Partner · 1 May 2026Partnership to deliver Sky Gardening Challenge 2026 workshops in Islington. National Trust offers free gardening workshops for flat/apartment dwellers in urban areas to promote gardening, nature, and wellbeing.
• Islington in BloomminorStrategic or Co-development Partner · 1 May 2026Co-delivering Sky Gardening Challenge 2026 workshops with National Trust across Islington venues including Andover Community Centre, Elizabeth House, King's Square, and others.
• UK Parking Control (UKPC)minorChannel Partner/ Reseller/ DistributorThird-party parking management company providing ISHA's parking permit system and enforcement services through online parking portal.
• St Mungo'scoreStrategic or Co-development PartnerSt Mungo's Tenancy Sustainment Team (North) provides floating support for up to two years to former rough sleepers in ISHA's 28 self-contained flats before customers move on to other housing.
• Centre 404coreStrategic or Co-development PartnerProvides on-site support (including night time cover) for adults with learning disabilities living in ISHA properties in Islington, commissioned by Islington Learning Disabilities Partnership.
• Clearing HousecoreChannel Partner/ Reseller/ DistributorReferral pathway for rough sleepers to access ISHA's 28 self-contained single person flats in Islington allocated to former rough sleepers.
• London Borough of HackneycoreStrategic or Co-development PartnerProvides 24-hour on-site care for residents at Penn Street (16 flats for older adults) and Liz McKeon House (supported living for older people with mental health issues). Coordinates access through Adult Social Care Teams.
• Islington Learning Disabilities Partnership (ILDP)coreChannel Partner/ Reseller/ DistributorLocal authority body that refers adults with learning disabilities to ISHA's specialist housing schemes and commissions support services.
• Waltham Forest CouncilcoreStrategic or Co-development PartnerCommissions support services for adults with learning disabilities living in a block of seven flats on one of ISHA's Waltham Forest estates. Support based on individual assessment.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ISHA_London
• YouTubeyoutube.com/@islingtonshoreditchhousing8338
• Facebookfacebook.com/ISHA-Lien-Viet-1684133138349576
• LinkedInuk.linkedin.com/company/islington-&-shoreditch-housing-association-limited
• Instagraminstagram.com/ishagram_london

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Islington & Shoreditch Housing