UniSoft Systems

What UniSoft Systems does

UniSoft Systems Ltd. is a Dhaka-based enterprise software development and digital transformation company founded in 2015 as a subsidiary of Smart Technologies BD Ltd. The company operates a hybrid product-plus-services model, combining a portfolio of proprietary products—UniERP™ (enterprise resource planning), UniVAT™ (NBR-approved VAT compliance software, one of only five approved in Bangladesh), UniCare (hospital management), UniACC (accounting), POS solutions, Microcredit Management System, and a Learning Management System—with custom software development, cloud services, cybersecurity, AI/ML, DevOps, and IT consulting engagements. Technology stack centers on modern JavaScript/TypeScript (React, Next.js, Node.js), Python for AI/ML, cloud-native architecture across AWS, Azure, and GCP, containerization with Docker/Kubernetes, and PostgreSQL/MongoDB databases.

The company serves 100+ clients across eight verticals: banking and finance (IFIC Bank, MTB, NCC, SouthEast, UCB, Brack Bank), healthcare, government (including a National Citizen Services Portal serving 100M+ citizens), manufacturing, e-commerce and retail, education, logistics, and real estate. Customer evidence includes measurable case-study outcomes (650%–900% five-year ROI claims on flagship deployments) and a 95% client retention rate. Certifferentiators cited include ISO 9001:2015, SOC 2 Type II (2024), ISO 27001 (in progress), NBR approval, and tier-1 cloud partnerships (AWS Select, Microsoft Cloud Partner, GCP Partner).

Revenue mechanics combine custom project-based pricing (one-time/perpetual license), SaaS subscription for proprietary products, and managed services for ongoing support. Marketing and sales operate through direct enterprise field sales, inside sales inquiries (response within 24 hours), and content marketing (25+ case studies, blog, LinkedIn, Facebook). The company reported ৳15 Crore (approximately USD 1.3M) in 2024 revenue with 150+ projects delivered and 98% on-time delivery, positioning itself as a Top-3 software development firm in Bangladesh with cost arbitrage of 60–70% versus US/European vendors. UniSoft is entirely privately held under the Smart Technologies BD Ltd. parent and has no disclosed institutional funding.

Name

UniSoft Systems

Legal name

Unisoft Systems Ltd.

Website

https://uslbd.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

UniSoft Systems is a Dhaka-based enterprise software and IT services firm serving 100+ clients across banking, healthcare, government, manufacturing, and retail with proprietary products (UniERP, UniVAT, UniCare) and custom digital transformation services at 60-70% lower cost than US/European vendors.

Ownership category

akta.pro rank

Product category

Enterprise Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Enterprise software development
• Cloud infrastructure services
• Digital transformation consulting
• ERP software solutions
• AI and machine learning

Headquarters

HQ city

Badda

HQ country

Bangladesh

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Tailored software solutions developed specifically for client business needs. Projects include enterprise systems, web applications, mobile apps, and AI/ML implementations. Revenue recognized on project completion basis.
2. Professional Services: IT consultancy, project management, QA/testing, UI/UX design, DevOps, and ongoing maintenance/support services. Typically bundled with software development projects or sold separately as retainers.
3. SaaS/Software Licensing: Proprietary products including UniVAT™ (NBR approved), UniERP™, UniACC, UniCare, and Microcredit Management System offered as licensed software solutions.
4. Cloud Services & Infrastructure: Cloud architecture, migration, and managed infrastructure services. Includes 24/7 cloud support and monitoring.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

UniSoft Systems Ltd. develops and licenses a proprietary enterprise software suite (including UniERP, UniVAT, UniCare, UniACC, Hospital Management System, POS, Microcredit Management System, and LMS) and delivers professional IT services such as custom software development, cloud infrastructure, cybersecurity, AI/ML solutions, and digital transformation consulting for enterprises in banking, healthcare, government, manufacturing, and retail.

Product overview

UniSoft Systems Ltd operates as an enterprise software company offering a portfolio of proprietary products combined with professional services. Their core product suite includes UniERP (comprehensive ERP platform), UniVAT (NBR-approved VAT management system), UniCare (health management system), UniACC (accounting software), Hospital Management System, POS solutions, Microcredit Management System, and Learning Management System. These products serve manufacturing, healthcare, finance, retail, education, government, logistics, and real estate sectors. The company complements its products with services including Custom Software Development, Cloud Services, Cybersecurity, Digital Transformation, AI/ML, Mobile Development, Data Analytics, DevOps, QA, and UI/UX Design. Industry-specific solutions include Property Marketplace, National Citizen Services Portal, Banking Modernization, Fleet Management, Multi-Vendor E-commerce Marketplace, Smart Factory/Industry 4.0, Telemedicine Platform, and Predictive Maintenance AI. The portfolio represents a platform-plus-modules architecture where specialized solutions build upon core ERP and cloud infrastructure foundations.

Differentiator

Problem solved

Functional benefit

Brands

• UniVAT™: NBR-approved VAT software solution for tax compliance in Bangladesh.
• UniERP™
• UniACC
• UniCare Health Management System

Products and services

• UniERP Platform
• UniVAT System
• UniCare Health Management System
• UniACC Accounting Software
• Hospital Management System (HMS)
• POS Solutions
• Microcredit Management System
• Learning Management System (LMS)
• Custom Software Development
• Cloud Services and Infrastructure
• Cybersecurity Services
• Digital Transformation Services
• Artificial Intelligence and Machine Learning Services
• IT Consultancy and Advisory
• Mobile App Development
• Data Analytics and Business Intelligence
• DevOps and Infrastructure Management
• Quality Assurance and Testing
• UI/UX Design Services
• Project Management Services

Quantifiable outcome

• 98% on-time delivery rate across 150+ projects
• +8 more outcomes

Named customers15 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability14 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• Smart Technologies BD LtdcoreOthersSmart Technologies BD Ltd is the parent company - the largest ICT distribution company in Bangladesh. UniSoft Systems Ltd is established as a subsidiary in 2015.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Select Tier Partner. Cloud platform used extensively across projects including AWS Redshift, EC2, S3, Lambda, ECS, EKS, RDS for databases, and AWS IoT for IoT solutions.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Cloud Partner Network member. Azure services utilized for cloud infrastructure, Azure Virtual Machines, Azure Kubernetes Service, Azure Functions, Azure SQL Database.
• Google Cloud Platform (GCP)coreTechnology or IntegrationGoogle Cloud Platform Partner. GCP used for BigQuery data warehouse, Compute Engine, Cloud Storage, Cloud Run, and integration with Google Maps API.
• BASIS (Bangladesh Association of Software and Information Services)coreOthersBASIS member - Bangladesh Association of Software and Information Services. Industry body representing software and IT services companies in Bangladesh.

Scale indicators12 records

Recent moves13 records

Expansion highlights6 records

Broad incumbents

• Infosys: Global IT services leader offering enterprise software implementation, cloud, AI, and digital transformation at scale. Competes with UniSoft in the enterprise services arena but with vastly broader scale, IP, and multinational delivery.
• Tata Consultancy Services (TCS): Largest Indian IT services firm offering enterprise application services, cloud, ERP implementations, and digital transformation globally. Comparable broad-incumbent competitor in enterprise IT services outsourcing and systems integration.

Direct peers

• Vivasoft Limited: Bangladesh software development company delivering custom web/mobile apps, cloud, AI/ML, and enterprise solutions to international clients. Highly comparable on services portfolio, target customer base, and Bangladesh-based delivery economics.
• Geniusee: Ukraine-based software development services company offering custom development, AI/ML, cloud, and dedicated teams to international clients. Comparable on offshore cost-arbitrage delivery and enterprise software services.
• Itransition: Eastern European (Belarus/Poland) IT services company providing custom software development, ERP implementation, cloud, and AI/ML. Closely comparable on cost-arbitrage offshore model, ERP and systems integration offerings, and enterprise customer base.
• Relevant Software: Eastern European custom software development and IT services company serving US/European clients. Comparable on offshore delivery model, web/mobile/cloud/AI capabilities, and enterprise customer focus.
• Cefalo: Bangladesh-Norway software consultancy offering custom software development, cloud, and DevOps to Nordic and European clients. Comparable on engineering-talent cost arbitrage and offshore delivery model serving enterprise customers.
• Andersen: Eastern European IT services firm (formerly Andersen Lab) offering custom software development, ERP/CRM implementation, cloud, and digital transformation. Directly comparable on services portfolio, offshore delivery economics, and enterprise target segment.
• Brain Station 23: Bangladesh-based enterprise software development and IT services firm with a comparable portfolio of custom development, web/mobile apps, and offshore delivery for international clients. Closest like-for-like peer in terms of geography, services mix, and Bangladesh-headquartered cost-arbitrage model.

Regional players

• TigerIT Bangladesh: Bangladesh-headquartered IT services and biometric/security technology company. Comparable as a domestic Bangladesh IT services player with government and enterprise clients, though more focused on identity/biometrics than enterprise software.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/unisoftsystemsltd

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UniSoft Systems