City of Laupheim
Stadt Laupheim is a German "Große Kreisstadt" of about 21,000 residents in Baden-Württemberg, delivering municipal administration, digital citizen services (including the TIVIO AI chatbot), and community social programs such as the Begegnungscafé, Martinusladen, and Projekt M49.
- Company typePublic
- Founded-
- HeadquartersLaupheim, Germany
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What City of Laupheim does
Stadt Laupheim is a municipal government entity — a "Große Kreisstadt" (large district town) in the Biberach district of Baden-Württemberg, Germany, serving approximately 21,000 residents. It performs the standard German municipal functions: civil registry, residence registration, building permits, housing-benefit administration (Wohngeldstelle), and local economic and social policy. The city operates a Digitales Rathaus (digital citizen portal) and has deployed TIVIO, an AI chatbot built on large language models (LLMs), to handle citizen inquiries on its public website. The TIVIO deployment marks the city's most visible AI-related capability and is consistent with a broader digitalization effort that also includes the Digitaltreff 55+ program, which provides digital literacy support to residents aged 55 and over.
Beyond core administration, Stadt Laupheim acts as a coordinator and funder of a dense local social-services ecosystem. It runs the Begegnungscafé (community meeting café) and hosts the Martinusladen (charity shop) at Bronnentalstraße 10, and is launching Projekt M49, a multi-year community revitalization initiative (public launch event 2025-09-26, opening 2026-07-11). The city secures external funding through programs such as the Allianz für Beteiligung's "Quartiersimpulse" (2022-05-04) to extend its community engagement budget beyond its own tax base. Its revenue model is that of a German municipality: funded by municipal taxes (Grundsteuer, Gewerbesteuer), state and federal transfers (Schlüsselzuweisungen), user fees, and external program funding — with no commercial revenue model and no equity funding.
City of Laupheim firmographics
Firmographics- Name
- City of Laupheim
- Legal name
- Stadt Laupheim
- Website
- https://laupheim.de
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Stadt Laupheim is a German "Große Kreisstadt" of about 21,000 residents in Baden-Württemberg, delivering municipal administration, digital citizen services (including the TIVIO AI chatbot), and community social programs such as the Begegnungscafé, Martinusladen, and Projekt M49.
- Ownership category
- akta.pro rank
Where City of Laupheim is headquartered
LocationHeadquarters
- HQ city
- Laupheim
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
City of Laupheim business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Municipal Tax Revenue: Revenue from local taxes including property tax (Grundsteuer) and trade tax (Gewerbesteuer) collected from residents and businesses within the municipality.
- Wohngeld (Housing Allowance) Administration: State-funded housing subsidies administered by the municipality on behalf of the federal and state governments to support low-income households with housing costs.
- Social Services Administration: Administration of state social welfare programs including Bürgergeld (citizen's income support), Grundsicherung (basic security), and other social assistance funded by higher-level government.
- Administrative Fees and Charges: Various administrative fees collected for official services such as civil registry documents, building permits, market fees, parking, and other municipal services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Café refreshments at Begegnungscafé |
| Other | Monthly | Wohngeld (Housing Allowance) |
Distribution channels5 records
Marketing channels6 records
City of Laupheim product offering
Product offeringCore offering
Stadt Laupheim is the municipal government of Laupheim, a Große Kreisstadt in Baden-Württemberg, Germany, providing essential public administration services to approximately 21,000+ residents. Its core offerings include civil registry, social welfare administration (Bürgergeld, Wohngeld, Grundsicherung), building permits, tax administration, and digital citizen services via the Digitales Rathaus portal. The city also operates community facilities including the Begegnungscafé meeting space, Martinusladen food assistance program, library, and swimming pool (via subsidiary Stadtwerke).
Product overview
City of Laupheim operates a digital municipal services ecosystem centered on the 'Digitales Rathaus' (Digital Town Hall) online portal, which provides 24/7 citizen services including online applications and form submissions. The city also manages physical community facilities including the Begegnungscafé (community meeting space) at Mittelstraße 49, the Stadtbibliothek (city library), and the Parkbad swimming pool. Social support services include the Martinusladen social supermarket and the Projekt M49 community development initiative. The city's digital infrastructure incorporates AI-powered citizen communication via the TIVIO Chatbot and accessibility features including ReadSpeaker text-to-speech service.
Differentiator
Problem solved
Functional benefit
Brands
- Digitales Rathaus (Digital Town Hall): The digital administrative portal of the City of Laupheim offering 24/7 online services for citizens, accessible at service.laupheim.de
Products and services
- Digitales Rathaus (Digital Town Hall) Comprehensive online citizen services portal offering 24/7 access to administrative services including contact with relevant offices, application submission, form processing, and information on all citizen topics. Targets all Laupheim residents needing administrative services.
- Begegnungscafé Community meeting space at Mittelstraße 49 offering facilities for counseling, meetings, and social gatherings with kitchen equipment, free WiFi, and TV for presentations. Used exclusively for charitable, social, club-supporting, and municipal purposes. Accommodates up to 20 persons.
- Martinusladen Social supermarket providing subsidized food to families and individuals with eligibility cards. Operated by Protestant and Catholic churches, currently serving approximately 350 persons with 120 eligibility cards. Moved to Mittelstraße 49 in May 2022.
- Projekt M49 Community revitalization project at Mittelstraße 49 creating an intergenerational space for encounter, exchange, and co-creation. Supported by the Quartiersimpulse funding program of Allianz für Beteiligung, involving civic participation and local stakeholder collaboration.
- Parkbad (Public Swimming Pool) Public swimming pool facility operated by Stadtwerke Laupheim (municipal utilities subsidiary), offering recreational swimming services to residents and visitors.
- Stadtbibliothek (City Library) Public library offering lending services, reading promotion, German language learning programs, and services for kindergartens and schools including a school media center.
- Digitaltreff 55+ Digital literacy program for citizens aged 55+ helping them understand and safely use smartphones, tablets, and laptops. Covers basics, secure apps, online shopping, digital communication with family, and individual consultations.
Quantifiable outcome
- Martinusladen serves 350 individuals through 120 eligibility cards for families in financial hardship
- +2 more outcomes
Companies that use City of Laupheim
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles5 records
City of Laupheim technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature3 records
City of Laupheim partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Allianz für Beteiligung (Förderprogramm Quartiersimpulse)coreFunding program supporting the Projekt M49 community revitalization initiative at Mittelstraße 49. The Allianz für Beteiligung provides funding through the 'Quartiersimpulse' program to support citizen participation and community development projects. The M49 project aims to create a generational meeting space for encounter, exchange, and co-creation.
- Zentrum für Psychiatrie (ZfP) SüdwürttembergcorePsychiatric and psychosomatic care services provider operating a new location at the Begegnungscafé. ZfP offers support including assistance with authority matters, medical-psychiatric help, psychosocial conversations, daily companionship, and leisure activities. Serving approximately 60 persons per location in their service area from Stuttgart to Lake Constance.
- Caritas Ulm-BiberachcoreCatholic social welfare organization providing family education programs, migration counseling, and support services at the Begegnungscafé and other locations in Laupheim. Programs include 'Mütter im Gespräch', parent-child language playgroups, Ferienfun vacation programs, and adult migration counseling.
- Evangelische Kirchengemeinde Laupheim (Protestant Church)coreProtestant church congregation operating the Martinusladen food assistance program in ecumenical cooperation with the Catholic congregation. The program has operated since 1998 and moved to new facilities at Mittelstraße 49 in May 2022, serving approximately 350 individuals through 120 eligibility cards.
- Katholische Kirchengemeinde Laupheim (Catholic Church)coreCatholic church congregation operating the Martinusladen food assistance program in ecumenical cooperation with the Protestant congregation. Provides food donations and volunteer support for families and individuals in financial hardship.
- Kreuzbund (Caritas Specialist Association)minorCaritas specialist association providing self-help and support for alcohol and medication dependents and their families. The Laupheim local group meets weekly at the Begegnungscafé, part of a national network with approximately 1,300 local groups and 20,000 participants.
- Kinderschutzbund Laupheim (Child Protection Association)minorChild protection organization collaborating with the city to offer free craft afternoons for children aged 6-10 at the Begegnungscafé. Joint initiative providing creative activities and socialization opportunities.
- Förderverein Anderssein e.V.minorAssociation supporting people with dementia and their caregiving relatives. Provides weekly exchange meetings, lectures on home care, support for caregivers, specialized dementia programs, individual counseling, and awareness-raising activities.
- Landkreis BiberachcoreThe district county provides various services including the Jobcenter for Bürgergeld administration and the Kreissozialamt for social welfare. The city collaborates with county agencies for services such as care support points (Pflegestützpunkt) and social assistance programs.
- Bundesagentur für Arbeit (Federal Employment Agency)coreFederal employment agency providing Bürgergeld (citizen's income) and related employment services. The Sozialstelle refers citizens to Jobcenter services for basic income support and employment assistance.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
City of Laupheim competitors and assessment
Company assessmentDirect peers
- Stadt Riedlingen: Smaller municipality in the same administrative region providing directly comparable municipal services including Wohngeld administration, social welfare referrals, and digital citizen portals (service.riedlingen.de).
- Stadt Ochsenhausen: Small town in Landkreis Biberach delivering the same set of municipal administrative and social services as Laupheim under identical state-level regulatory and funding frameworks.
- Stadt Biberach an der Riß: District capital of Landkreis Biberach and the largest city in the same district as Laupheim. Operates the same set of municipal services (Bürgerbüro, social welfare, Wohngeld) with similar regulatory framework under Baden-Württemberg state law.
- Stadt Ehingen (Donau): Comparable Große Kreisstadt in Baden-Württemberg with similar population (~26,000), offering the same municipal service portfolio including social services, civil registry, and digital citizen services under state OZG mandate.
Broad incumbents
- AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): Major German municipal IT service provider serving thousands of municipalities; Laupheim already integrates AKDB for online form processing under OZG. Comparable as a public-sector technology backbone for similar-sized German cities.
- Kommunale Informationsverarbeitung Baden-Franken (KIVBF): Regional IT service provider for municipalities in Baden (Baden-Württemberg region), providing data processing, e-government, and citizen-service platforms comparable to Laupheim's stack.
- ekom21 – KGRZ Hessen: Municipal IT service center serving hundreds of Hessian cities with ERP, e-government, and digital citizen portal solutions — a broad incumbent parallel to the providers used by Laupheim.
- MACH AG: Established German vendor of public-sector ERP and e-government software, serving many German municipalities with comparable back-office and citizen-service systems to those Laupheim operates.
- Governikus GmbH & Co. KG: German e-government platform provider offering identity, authentication, and secure communication solutions (including OSCI framework) used by federal, state, and municipal administrations — directly comparable to the integration Laupheim maintains with BundID.
Emerging players
- TIVIO (Conversational AI): The AI chatbot vendor deployed by Laupheim for automated citizen communication; comparable as a specialized emerging GovTech provider offering LLM-based citizen engagement solutions to German municipalities.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
City of Laupheim social profiles
Digital presenceCity of Laupheim financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Laupheim leadership team
Management profileNumber of profiles
Profiles1 record
City of Laupheim subsidiaries and ownership
Company hierarchySubsidiaries2 records
City of Laupheim funding detail
Funding detailFunding overview
Funding rounds
Investors
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City of Laupheim M&A and investment
M&A and investmentM&A
Investments
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Frequently asked questions about City of Laupheim
What does City of Laupheim do?
Stadt Laupheim is the municipal government of Laupheim, a Große Kreisstadt in Baden-Württemberg, Germany, providing essential public administration services to approximately 21,000+ residents. Its core offerings include civil registry, social welfare administration (Bürgergeld, Wohngeld, Grundsicherung), building permits, tax administration, and digital citizen services via the Digitales Rathaus portal. The city also operates community facilities including the Begegnungscafé meeting space, Martinusladen food assistance program, library, and swimming pool (via subsidiary Stadtwerke).
Is City of Laupheim a public or private company?
City of Laupheim is a public company. It is classified as state government owned and is currently operating.
When was City of Laupheim founded?
City of Laupheim was founded in -1. It employs 501 to 1,000 people.
Where is City of Laupheim based?
City of Laupheim is headquartered in Laupheim, Germany, in the Europe region.
How does City of Laupheim make money?
Four revenue lines are on record. Municipal Tax Revenue is the primary driver. The others are wohngeld (Housing Allowance) Administration, social Services Administration and administrative Fees and Charges.
Who are City of Laupheim's main competitors?
Direct peers on record are Stadt Riedlingen, Stadt Ochsenhausen, Stadt Biberach an der Riß and Stadt Ehingen (Donau). Broad incumbents are AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern), Kommunale Informationsverarbeitung Baden-Franken (KIVBF), ekom21 – KGRZ Hessen, MACH AG and Governikus GmbH & Co. KG. TIVIO (Conversational AI) is listed as an emerging player.
Does City of Laupheim have an API?
No public API is recorded for City of Laupheim.