Baltazar Turismo

Name

Baltazar Turismo

Legal name

Baltazar Turismo S.A.

Website

https://baltazar.cl

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

Baltazar Turismo S.A. is a family-owned, IATA-accredited Chilean travel agency based in Viña del Mar offering airline ticketing, tour packages, Skorpios cruises, transportation, event organization, and travel assistance to individual and corporate clients since 1988.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

akta.pro primary industry

Cruise Retail Travel Agencies (THAKABAF)

Keywords

• Travel agency services
• Tour operator packages
• Corporate travel management
• Cruise booking services
• Ground transportation services

Headquarters

HQ city

Viña Del Mar

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Airline Ticketing Commissions: Commissions earned from sale of domestic and international airline tickets across all carriers. Reservations handled through SABRE system connected to major airlines worldwide.
2. Tour Packages and Cruises: Markup revenue from pre-packaged and customized tour packages including cruises (Skorpios), domestic tours, and international destinations to Caribbean, Cuba, Mexico, and Latin America.
3. Transportation Services: Revenue from tourist transportation fleet operations including airport transfers, corporate shuttles, and guided tours. Fleet includes bus (42 passengers), minibus (19 passengers), and multiple vans/vehicles.
4. Event and Congress Organization: Service fees from organizing corporate events, congresses, and conferences in the Valparaíso region. Includes venue coordination, transportation, and hospitality management.
5. Travel Assistance Products: Sales of travel assistance cards (Travel Ace) providing medical coverage, emergency services, and travel protection for international and domestic travelers.
6. Visa Processing and Other Services: Fees for visa processing, travel insurance cards, and travel financing services offered to customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Baltazar Turismo S.A. is a Chilean travel agency that sells domestic and international tour packages, represents Skorpios cruises, and operates its own GPS-monitored transportation fleet. It also organizes corporate events and congresses through its Baltazar Eventos division and distributes Travel Ace travel assistance products. The agency is IATA-accredited and uses the SABRE global distribution system for airline, hotel, and car rental reservations.

Product overview

Baltazar Turismo S.A. is a Chilean travel agency established in 1988, offering a comprehensive portfolio of travel services organized across several core product lines: International Tour Packages (international tourism to Caribbean, Mexico, and other destinations), Nacional (national Chilean tours from Arica to Punta Arenas with city tours in Valparaíso, Viña del Mar, and Casablanca Valley), Skorpios Cruises (southern Chile glacier cruises including Ruta Chonos and Ruta Kaweskar), Baltazar Transporte (GPS-monitored vehicle fleet for transfers and tours), Baltazar Eventos (congress and event organization), and Travel Ace Assistance (travel insurance and assistance services). The company operates as an IATA-accredited agency using the SABRE automated reservation system, serving individual travelers, families, corporate clients, and study groups with 24/7 emergency support.

Differentiator

Problem solved

Functional benefit

Brands

• Baltazar Transporte: Transportation division offering vehicle rental and transfer services with a fleet of buses and vans
• Baltazar Eventos

Products and services

• National Tour Packages (Nacional)
• International Tour Packages (Internacional)
• Skorpios Cruises Representation
• Baltazar Transporte (Charter & Transfer Services)
• Baltazar Eventos (Congress & Event Organization)
• Travel Ace Travel Assistance
• City Tour – Viñedos y Neruda
• City Tour – Casablanca
• City Tour Viña-Valparaíso
• Punta Cana / Dominican Republic Package 8-day/7-night all-inclusive package to Punta Cana via Copa Airlines including airfare, hotel, transfers, and medical travel assistance. Pricing published at US$996 per person in Family Plan or US$1,157 per person in Double Room. Targeted at families and leisure travelers.
• Habana – Varadero / Cuba Package 8-day/7-night package combining 2 nights in Havana with breakfast and 5 nights all-inclusive in Varadero, including Copa Airlines flights, transfers, visa, and medical assistance. Targeted at individual travelers and couples.
• Ruta Chonos (Skorpios Cruise) 6-day/5-night cruise departing Saturdays from Puerto Montt aboard M/N Skorpios II, sailing 800 nautical miles to San Rafael Glacier through the Chiloé archipelago and Gulf of Corcovado. Targeted at leisure and nature travelers.
• Ruta Kaweskar (Skorpios Cruise) 4-day/3-night cruise departing Tuesdays and Fridays from Puerto Natales aboard M/N Skorpios III, navigating 380 nautical miles to visit glaciers Amalia, El Brujo, Bernal, and Herman in the Southern Ice Field. Targeted at leisure and nature travelers.
• Airport & Hotel Transfer Services Airport and hotel transfer services using GPS-monitored vehicles, with real-time location tracking for clients and 24/7 emergency support. Targeted at individual travelers, families, and corporate clients.

Quantifiable outcome

• 92-passenger transportation capacity across fleet
• +1 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and major.

• MercadoPublico.cl (Convenio Marco)coreStrategic or Co-development Partner · 1 January 2011Baltazar is accredited as a supplier under the Chilean government's Marco Agreement through MercadoPublico.cl platform since 2011, allowing them to provide services to public sector entities.
• Cruceros Skorpios (Naviera y Turismo Skorpios S.A.)coreChannel Partner/ Reseller/ DistributorBaltazar Turismo serves as the exclusive regional representative for the V Region for Skorpios Cruises, one of Chile's most famous cruise operators. Skorpios operates routes from Puerto Montt to San Rafael Glacier (Ruta Chonos) and Puerto Natales to Southern Ice Field glaciers (Ruta Kaweskar). The partnership has continued for over 25 years, with Baltazar booking and promoting Skorpios cruise packages to Chilean travelers.
• Travel Ace AssistancecoreChannel Partner/ Reseller/ DistributorTravel Ace Assistance is a travel insurance and assistance company with 25 years of experience, presence in 150 countries, and a network of over 75,000 professionals and institutions. Baltazar resells Travel Ace assistance cards providing medical coverage, emergency services, and travel protection for both international and domestic travelers.
• IATA (International Air Transport Association)coreStrategic or Co-development PartnerIATA accreditation certifies that Baltazar Turismo meets strict financial and professional standards required for airline ticket sales. IATA conducts periodic evaluations of member agencies and provides access to global airline booking systems and commissions.
• ACHET (Asociación Gremial de Empresas de Turismo)coreStrategic or Co-development PartnerACHET is Chile's tourism industry association bringing together major travel agencies. Membership regulates activities through compliance with professional discipline and ethics standards. Baltazar is an active member maintaining professional standards.
• SABREcoreTechnology or IntegrationSABRE automated reservation system provides online connectivity to major airlines, hotels, and car rental companies worldwide. Baltazar uses SABRE for efficient booking management and real-time availability checking.
• Copa AirlinesmajorChannel Partner/ Reseller/ DistributorCopa Airlines is the primary airline partner featured in Baltazar's international tour packages, providing flights to destinations including Punta Cana, Havana, Varadero, Cancun, Holguin, and other Caribbean/Latin American destinations.
• AviancamajorChannel Partner/ Reseller/ DistributorAvianca airline partnership provides additional flight options for tour packages, particularly featured in Bayahibe packages. Expands destination options for customers beyond Copa Airlines routing.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Others

• Naviera y Turismo Skorpios: Cruise line operating the Ruta Chonos and Ruta Kaweskar sailings for which Baltazar holds exclusive V Region representation. A commercial partner rather than competitor, but Skorpios' decision to insource distribution would directly threaten Baltazar's cruise business.
• Copa Airlines (Chile offices): Primary airline partner for Baltazar's international tour packages to Caribbean, Mexico, and Central America. Functions as a supplier rather than direct competitor, but airline moves toward direct distribution and NDC-based pricing could compress Baltazar's commission economics.

Regional players

• Despegar: Leading LATAM online travel agency operating in Chile, dominating digital booking of flights, hotels, and packages. Competes with Baltazar on retail leisure travel and package pricing, especially among younger, online-first travelers.

Direct peers

• Travel Security Chile: Chilean retail travel agency chain offering airline ticketing, tour packages, and corporate travel with similar full-service agency model and IATA-style credentials, competing head-to-head for the same individual and corporate customers.
• Latour Travel Chile: Chilean travel agency offering custom international packages, cruises, and corporate travel services; competes directly for premium leisure and study-tour segments where Baltazar also operates.
• Viajes Falabella: Large Chilean retail travel agency providing tour packages, airline tickets, hotels, and cruises across the same B2C and B2B segments. Backed by Falabella retail group scale, it is one of Baltazar's primary competitors in the Chilean travel-agency market.
• Turistik Chile: Chilean tour operator focused on national and South American tour packages with similar product depth on Chilean destinations, including Patagonia and wine-region tours that overlap with Baltazar's national and Skorpios cruise offerings.
• Cruceros Australis (Ventus Australis): Competing Chilean Patagonia cruise operator running similar Tierra del Fuego and glacier itineraries to Skorpios. Direct competitor for southern Chile expedition cruises, which is one of Baltazar's signature product categories.

Broad incumbents

• Booking.com: Global OTA dominating hotel, flight, and package bookings worldwide including in Chile. Represents structural disintermediation risk for full-service agencies like Baltazar, although it does not operate chartered tours, event management, or GPS-tracked transfers.
• Expedia Group: Global OTA operating across flights, hotels, cruises, and packages with significant brand presence in Chile. Competes with Baltazar on airline and hotel inventory while lacking Baltazar's on-the-ground transportation, event, and corporate-charter capabilities.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Baltazar Turismo