Next Step Care Management

What Next Step Care Management does

Next Step Care Management Ltd (NSCM) is a privately-held UK social care provider founded in 1994 and headquartered in Potters Bar, Hertfordshire. The company delivers Ofsted-registered supported accommodation and outreach floating support to vulnerable young people (including care leavers aged 16–25) and adults at risk across England. Its service portfolio spans core supported living, semi-independent programmes, and specialized offerings including bail support/alternative to custody, asylum seeker and unaccompanied minor placements, parent-and-child accommodation, mental health and disability support, animal assisted therapy, mentoring, dyslexia screening, and respite for foster carers.

The underlying operating model is property-led and labor-intensive: NSCM manages a dispersed accommodation estate delivered through five regional offices (Potters Bar HQ, London, Bristol, Telford, Chichester), supported by general IT infrastructure, Egress Switch secure communications (NCSC-, Common Criteria-, and ISO 27001:2013-certified), encrypted cloud backup, and standard endpoint security. The company holds ISO 9001 certification (audited by BSI), ICO Data Controller registration (Z8473128), and Ofsted registration (2759504).

Commercially, NSCM runs a referral-based, B2G model. Revenue is generated through placement contracts with local authorities, NHS bodies, police and probation services, and educational institutions; pricing is per package and not publicly disclosed. GTM motion is sales-led and relationship-driven rather than marketing-led, with no consumer-pay channel, no app, and no public API. Leadership consists of Director Andrew Savva and Director of Finance and Compliance Philip Savva, indicating founder-family ownership with no disclosed external investors.

Name

Next Step Care Management

Legal name

Next Step Care Management Ltd

Website

https://nscm.co.uk

Company type

Private

Founded year

1994

Operating status

Operating

Short description

Next Step Care Management is a UK social care provider, founded in 1994, delivering Ofsted-registered supported accommodation and outreach services to vulnerable young people and adults at risk across England through local authority and statutory contracts.

Ownership category

akta.pro rank

Product category

Social Care Services

NAICS

Other Residential Care Facilities (62399), Child and Youth Services (62411), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300)

akta.pro primary industry

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

akta.pro secondary industry

Emergency Shelter, Camp Coordination & Camp Management (CCCM) (BPADADAB)

Keywords

• Supported accommodation services
• Outreach floating support
• Social care services
• Bail support services
• Independent living programmes

Headquarters

HQ city

Potters Bar

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Supported Accommodation Services: NSCM provides accommodation and outreach floating support packages to young people and adults at risk, funded through placing authorities (local authorities, social services). Services include semi-independent living programmes, emergency placements, and intensive support packages.
2. Outreach Support Services: Flexible, responsive and needs-led outreach support packages delivered to enable independence. Services include independent living skills assessment, budgeting support, and transition to independence programmes.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Next Step Care Management (NSCM) provides Ofsted-registered supported accommodation (Registration: 2759504) and outreach floating support packages for young people and adults at risk across England. Services include stand-alone accommodation as an alternative to residential care, semi-independent living programmes, bail support and alternatives to custody, parent and child placements, asylum seeker support, and therapeutic services such as animal assisted therapy and mentoring.

Product overview

Next Step Care Management (NSCM) is a social care and accommodation support organization established in 1994, offering a comprehensive suite of services for young people and adults at risk. The core offering consists of Ofsted-registered Supported Accommodation (Reference: 2759504) paired with Outreach Floating Support packages. NSCM provides a continuum of care through various specialized programmes including Semi-Independent Living programmes, Bail Support/Alternative to Custody services, Asylum Seeker support, Parent and Child accommodation, Emergency Placement services, and Mental Health support. The organization operates nationwide across multiple regional offices in London, South West (Bristol), Midlands (Telford), and South Coast (Chichester), delivering flexible, needs-led packages that promote life skills and transition to independence. The portfolio includes therapeutic services such as Animal Assisted Therapy and Meditation and Mentoring, alongside practical support services including Dyslexia Screening, Respite Support for Foster Carers, and specialist services for young people involved in exploitation.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Accommodation Ofsted-registered accommodation services (Registration: 2759504) providing young people and adults at risk with stand-alone housing options as an alternative to residential care, enabling independent living experiences. Funded through placing authorities including local authorities, NHS bodies, police, and probation services.
• Outreach Floating Support Flexible, needs-led outreach support packages delivered to young people and adults at risk in their accommodation, promoting life skills and transition to independence. Includes independent living skills assessment, budgeting support, and transition to independence programmes.
• Semi-Independent Living Programme A structured living programme designed to support young people in developing independence skills while gradually transitioning to fully autonomous living.
• 16+ Independence Programme Structured independence training programme for young people aged 16 and over, focusing on developing life skills, budgeting, education, employment, and independent living capabilities.
• Bail Support / Alternative to Custody Support services for young people and adults involved in the criminal justice system, providing structured support and accommodation as an alternative to custody.
• Parent and Child Accommodation Specialist housing solution providing accommodation for parents and their children, with appropriate parenting and family support services.
• Asylum Seekers and Unaccompanied Minors Support Specialized accommodation and support services for asylum seekers and unaccompanied minor asylum seekers.
• Emergency Placement and Relocation Rapid response accommodation placement services for urgent situations requiring immediate housing solutions or relocation from unsafe living situations.
• Intensive Support High-frequency, comprehensive support packages for individuals requiring more intensive intervention, including Intensive Supervised Care arrangements.
• Mental Health Support for Adults at Risk Specialist mental health support services for adults at risk, providing care coordination and therapeutic intervention.
• Animal Assisted Therapy Therapeutic intervention incorporating animal interactions to support emotional wellbeing and personal development of young people and adults at risk.
• Meditation and Mentoring Mindfulness and meditation support combined with mentoring services to promote emotional wellbeing and personal growth.
• Dyslexia Screening and Support Assessment and support services for individuals with dyslexia and other learning difficulties.
• Respite Support for Foster Carers Short-term accommodation and support services providing relief for foster carers.

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• British Standards Institution (BSI)coreTechnology or IntegrationBSI serves as NSCM's selected third-party certification body for ISO 9001 assessments. BSI representatives regularly visit NSCM to verify compliance with quality management system requirements by sampling documentation, speaking to personnel, and observing departments and practices.
• Admac LtdcoreImplementation/ SI/ Consulting PartnerAdmac Ltd provides consultancy support for the development and implementation of NSCM's ISO 9001 quality management system. NSCM's quality policies, procedures, and documentation are accessible via the Admac gateway system.
• Egress Software TechnologiescoreTechnology or IntegrationNSCM relies on Egress Switch secure email and file transfer for encrypted communications and information sharing. Egress provides government and industry-certified security including NCSC Commercial Product Assurance, Common Criteria, and ISO 27001:2013 certification for email and file encryption at rest and in transit.
• Information Commissioner's Office (ICO)coreOthersNSCM is a registered Data Controller with the ICO under registration number Z8473128 for the purpose of collecting and processing personal information in compliance with UK GDPR.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Barnardo's: One of the UK's largest children's charities providing supported accommodation, fostering, and youth services nationally. Comparable to NSCM's core supported accommodation and outreach support for children and young people at risk, though operating at much greater scale and scope.
• Action for Children: Major UK children's charity operating supported accommodation, fostering, and family support services nationwide. Comparable to NSCM's supported accommodation, edge of care, and parent and child placement offerings, though operating at substantially larger scale.
• Turning Point: UK health and social care provider offering supported living, mental health services, and substance misuse support across England. Comparable to NSCM's mental health, adults at risk, and disability support services, though operating at significantly larger scale.

Direct peers

• Nacro: UK charity providing supported accommodation, bail support, and alternatives to custody services for young people and adults in the criminal justice system. Directly comparable to NSCM's Bail Support/Alternative to Custody and justice-involved youth services.
• St Christopher's Fellowship: UK charity providing supported accommodation and semi-independent living specifically for care leavers and young people leaving the care system. Directly comparable to NSCM's 16+ Independence Programme and supported accommodation services for young people at risk.
• Centrepoint: UK charity providing accommodation and support services for homeless young people aged 16-25. Directly comparable to NSCM's primary young people at risk segment and supported accommodation model funded through local authority referrals.
• Catch22: UK social business providing supported accommodation, alternatives to custody, and youth offending services. Highly comparable to NSCM's bail support, semi-independent living, and intensive support offerings for vulnerable young people referred by local authorities and the justice system.
• Depaul UK: UK charity providing accommodation and support services for young people experiencing homelessness and those leaving care. Directly comparable to NSCM's supported accommodation and semi-independent programmes funded through local authority contracts.
• Together Trust: UK charity providing residential care, supported living, and outreach services for children and adults with disabilities, complex needs, and those at risk. Comparable to NSCM's disability independence, mental health, and intensive supervised care offerings.

Emerging players

• National Youth Advocacy Service (NYAS): UK charity providing advocacy and support services for children and young people in care, including looked after children and care leavers. Comparable to NSCM's edge of care, mentoring, and child protection safeguarding work, though focused more on advocacy than accommodation provision.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Next Step Care Management