free-com

What free-com does

free-com solutions GmbH is an Austrian software company founded in 2000 and headquartered in Vienna (Brahmsplatz 7/4, 1040 Wien) that builds document-driven business process automation software for mid-market and large enterprises primarily in Austria and Germany. Its platform spans AI-accelerated invoice intake (smart INVOICE), flexible approval workflows (smartWorkflow), automated order processing (smart ORDER / Booking Bot), travel expense management, automatic document recognition, digital order confirmations, and audit-proof digital archiving (AuditProof eArchive) built on Microsoft SharePoint. The technology stack combines AI-powered computer-vision document recognition with structured-data extraction and routes output into SAP, Microsoft 365/SharePoint, BMD, DATEV, Microsoft Dynamics 365, and Oxaion ERP systems; deployment supports both cloud SaaS (European data centers) and on-premise, with migration between the two possible at any time.

The company monetizes via annual software subscription/licensing with the cloud SaaS configuration stated as cost-effective from approximately 10 invoices per day. Go-to-market is a consultative enterprise field-sales motion complemented by content marketing (blog, whitepapers, ROI calculator, newsletter max twice per quarter), industry events (e.g., inco Partnerkonferenz 2024), and self-booked live software demos; named enterprise references include Walter Bösch (HVAC manufacturing), Zellstoff Pöls and Mayr-Melnhof Karton (pulp & paper), Akademie der bildenden Künste Wien (higher education), MM Group (media), and UPRIP (startup). The company is privately held under Austrian law, led by Managing Directors Christian Cerny and Muhammed Al-Khoutani, and announced a change in its ownership structure in September 2025 ahead of its 25th anniversary in October 2025; no venture capital or private equity backing is evidenced in the source material.

Name

free-com

Legal name

free-com solutions GmbH

Website

https://free-com.at

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

free-com solutions GmbH is a Vienna-based software vendor founded in 2000 that sells AI-powered invoice processing, approval workflows, order automation, and audit-proof archiving software to mid-market and large enterprises in Austria and Germany.

Ownership category

akta.pro rank

Product category

Document Automation Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDAEAGAD

Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Content Management (ECM) & Document Management

SECONDARYHDAEAHAC

Intelligent Document Processing (IDP) & OCR Automation

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYBPAAAKAB

OCR, ICR & Intelligent Document Processing (IDP)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Data Entry, Data Processing & Document Digitization

Keywords

• Document automation software
• Invoice processing solutions
• Expense management software
• ERP integration solutions
• Workflow automation

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing/Subscription: Annual subscription or licensing model for the software solutions. Solutions offered as SaaS (cloud) or on-premise deployment.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

free-com sells a document automation and intelligent data extraction platform focused on invoice processing, approval workflows, and expense management. Its flagship solutions—smart INVOICE (AI-driven invoice intake and data capture) and smartWorkflow (configurable approval routing)—are delivered as cloud SaaS or on-premise software, with deep integrations into SAP, Microsoft 365/SharePoint, and other ERP/accounting systems for both mid-sized companies and large enterprises.

Product overview

free-com provides a comprehensive document-driven business process digitization platform with multiple integrated products. The core offering centers on smart INVOICE for AI-accelerated invoice intake with automatic data extraction and smartWorkflow for flexible approval routing. These are complemented by smart ORDER for automated order processing, Reisekosten- und Spesenabrechnung for travel expense management, and Automatische Belegerkennung for universal document recognition. The platform supports both cloud (SaaS) and on-premise deployment. Specialized integrations include SAP-specific modules (Rechnungsverarbeitung mit SAP, Dokumentenmanagement mit SAP, Karos INBOX) and Microsoft 365/SharePoint solutions (AuditProof eArchive, DMS & ECM, revisionssichere Archivierung). Additional products include the B2B Kundenportal for customer-facing interactions, Digitale Auftragsbestätigungen for order confirmation automation, and Terminabstimmung/Spoodle for scheduling. The architecture follows a platform-plus-modules approach with universal deployment capabilities for SMEs and large enterprises.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Invoice Processing (Rechnungsverarbeitung) with smart INVOICE and smartWorkflow
• Automatic Document Recognition (Automatische Belegerkennung) with smart ORDER and Booking Bot
• Travel Expense Management (Reisekosten- und Spesenabrechnung)
• Digital Order Confirmations (Digitale Auftragsbestätigungen)
• Appointment Scheduling — Terminabstimmung (Spoodle)
• B2B Customer Portal (B2B Kundenportal)
• SAP Invoice Processing (Rechnungsverarbeitung mit SAP) with Karos INBOX
• SAP Document Management (Dokumentenmanagement mit SAP) with CONNECT Sidebar / AWELOS
• Audit-Proof Archiving (Revisionssichere Archivierung / AuditProof eArchive)
• Document Management & ECM (Dokumentenmanagement & ECM for Microsoft 365 / SharePoint)

Quantifiable outcome

• ROI calculator available free without registration to calculate savings potential
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature6 records

Partnerships

Three partnerships are on record, tiered minor and core.

• incominorChannel Partner/ Reseller/ Distributor · 12 August 2024inco is a partner with whom free-com participates in partner conferences. inco appears to be a distribution or channel partner in the Austrian/German market for document management solutions.
• SAPcoreTechnology or IntegrationSAP is a key integration partner. free-com offers SAP Vendor Invoice Management, SAP-integrated document management, and solutions for SAP S/4HANA (Cloud). Integration is achieved via ArchiveLink interface and CONNECT Sidebar.
• Microsoft 365 & SharePointcoreTechnology or Integrationfree-com leverages Microsoft 365 and SharePoint as the foundation for its audit-proof archive system (AuditProof eArchive) and document management solutions.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Free_com_

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about free-com