What D&D OFFICE does

D&D Office is a privately held Belgian IT and communication-technology integrator (legal entity D&D Office SRL), founded in 2011 per firmographics (2014 per company history), headquartered in Chastrè(s, Wallonia. It operates as the self-declared Ricoh Corporate Partner N°01 in Belgium, with additional offices in Charleroi, Namur, Zaventem, and Tournai, serving SMEs, education, public administrations, law firms/notaries, large retail chains, ASBLs, museums, and commercial printers across Wallonia, Brussels, and Flanders. Its core technology stack centers on the Ricoh Intelligent Machine (IM) family of A4/A3/SRA3 multifunction printers, monochrome and high-volume production presses (Ricoh Pro series, including the 2024 Pro 8400s monochrome line), wide-format plotters, latex printers and DTG textile systems (Ri 3000/6000), Ricoh Interactive Whiteboards, projectors, Iiyama/Specktron interactive LCDs, and 360-degree cameras. The platform layer bundles document management (DocuWare, DIGIDoc, PaperCut MF, GlobalScan NX, FineReader OCR, Click & Post), automatic supplies replenishment (@Remote), mobile connectivity (Smart Device Connector), IT Security Box cybersecurity powered by ATEMPO, TELAVOX professional VoIP telephony, and the proprietary SNIF CO2/air-quality monitoring solution for schools.

D&D Office generates revenue through a mix of channels: direct hardware sales of Ricoh equipment, multi-year subscription leasing and rental contracts (Location/Financement) bundled with maintenance and automatic toner supply, project-based print and IT security audit/consulting services, monthly recurring managed services and software subscriptions, and bundled digital-transformation solutions. Pricing is custom and quote-based across all channels, with no public price list. Go-to-market is direct-only via field sales in customer regions, inside sales through phone/email, an online Ricoh product catalog (ricoh.ddoffice.be), and a physical showroom plus 360-degree virtual tour in Chastrè(s and Zaventem; no reseller or distributor network is used.

Customer concentration appears diversified across SME and public-sector accounts with no disclosed named enterprise customers, though segment targeting is broad (primary segment is Belgian PME). Competitive differentiation rests on certified Ricoh partnership tier, regional proximity, and a one-stop-shop bundle of print, IT security, telephony, and air-quality services. The company has been operating for over a decade with no external funding identified and remains privately owned by founders; Christophe Delbart serves as Responsable du contenu [dit]orial, and Jean-Pierre De Lange is identified as managing partner.

Name

D&D OFFICE

Legal name

D&D Office SRL

Website

https://www.ddoffice.be/

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

D&D OFFICE is an IT company that provides printing, scanning, data security, VoIP, and remote collaboration tools.

Ownership category

akta.pro rank

Product category

Office Equipment Distribution and Managed IT Services

NAICS

Office Equipment Merchant Wholesalers (42342), Office Machinery and Equipment Rental and Leasing (532420), Office Administrative Services (5611)

SIC

Computer & Office Equipment (3570), Services-Computer Programming, Data Processing, Etc. (7370), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL), Document Management Systems (DMS) (HDAEAGAA), Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Office equipment distribution
• Managed print services
• Production printing systems
• Document management solutions
• IT services integration

Headquarters

HQ city

Chastrès

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Ricoh Office Equipment Sales: Sale of Ricoh multifunction printers, copiers, scanners, fax machines, and production printing presses directly to end customers.
2. Equipment Leasing (Location/Financement): Flexible leasing and rental contracts for photocopiers, multifunction printers, and other Ricoh solutions, offered on short and long-term basis. Customers can also purchase or lease equipment.
3. Consulting and Audit Services: Printing audit and IT security consulting services, including needs analysis, specifications writing, and vendor selection support for print and IT infrastructure.
4. Managed IT Services: Ongoing managed services including automatic toner supply, maintenance, support, and cybersecurity subscriptions (IT Security Box powered by ATEMPO).
5. Software and Platform Subscriptions: Revenue from software platforms including DocuWare document management, PaperCut MF print management, and TELAVOX VoIP telephony.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

D&D Office is a Belgian Ricoh Corporate Partner and IT solutions integrator that sells, leases, and services the full Ricoh office technology portfolio — multifunction printers (MFPs), production presses, wide-format and textile printers, interactive whiteboards, projectors, and 360° cameras — complemented by third-party solutions (ATEMPO IT Security Box, TELAVOX VoIP, DocuWare, PaperCut MF, SNIF CO2 detection). The company bundles hardware with managed services including automatic toner supply, maintenance, leasing/financing, cybersecurity subscriptions, and consulting/audit engagements for SMEs, schools, public administrations, liberal professions, retailers, and professional printers across Belgium.

Product overview

D&D Office is a Ricoh Corporate Partner in Belgium specializing in IT and communication technologies. The company resells the complete Ricoh product portfolio alongside complementary solutions. The core offering centers on Ricoh multifunction printers (A4/A3/SRA3, color and monochrome), production presses (Pro series for professional printers), and wide-format solutions (plotters, latex printers, textile printers). Interactive collaboration tools include Interactive Whiteboards (IWB series with 4K displays), Interactive Learning Tables, and projectors. The product ecosystem is extended through software integrations including document management (DocuWare, DIGIDoc), print management (PaperCut MF), scan automation (GlobalScan NX, Smart Device Connector), OCR (FineReader), automatic supplies (@Remote), virtual postal (Click & Post), and cybersecurity (ATEMPO IT Security Box). Additional services include professional VoIP telephony (TELAVOX), CO2/air quality monitoring (SNIF), leasing/financing, and IT/printing audits. The portfolio serves SMEs, large retailers, law firms, notaries, schools, administrations, and print shops across Belgium.

Differentiator

Problem solved

Functional benefit

Brands

• RICOH Corporate Partner: Certified Ricoh Corporate Partner status, offering the complete range of Ricoh products and services in Belgium
• RICOH Solutions D&D
• SNIF
• Wal'Eko

Products and services

• Ricoh Direct-to-Garment Textile Printers Ricoh Ri 3000 / Ri 6000 DTG (Direct-to-Garment) printers with CMJN + white ink at 600 dpi for printing on t-shirts, bags, hoodies, and socks.
• Ricoh Multifunction Printers (MFPs) A4/A3/SRA3 color and monochrome Ricoh Intelligent Machine (IM) series laser multifunction devices ranging from 20 to 70 ppm, combining copier, printer, scanner, and fax functions with cloud applications, automatic updates, and duplex scanning for SMEs and large organizations.
• Ricoh Production Printing Presses Digital production presses (Ricoh Pro C5400s/C5410s, Pro C7200s/C7200sx/C7210sx, Pro C7500 with 5-color specialty inks, Pro C9500 flagship offset-quality at 115/135 ppm, and Pro 8400s/8410s/8420s monochrome high-speed presses) for commercial printers and graphic professionals requiring high-volume color, monochrome, and specialty color printing.
• Ricoh Wide-Format Printers Wide-format solutions including the Ricoh IM CW2200 A0/A1/A2 color multifunction for architects and surveyors, and the Ricoh Pro L4130/L4160 6-color latex printers up to 1,620mm width for indoor/outdoor displays using orange and green inks.
• Ricoh Interactive Whiteboards (IWB) Ricoh IWB A6500 / A7500 / A8600 4K touch interactive whiteboards (65", 75", 86") with integrated PC, Android platform, and video conferencing capabilities for collaboration in meeting rooms and classrooms.
• Ricoh Interactive Learning Table Interactive table for team collaboration with multimedia visual presentations and simultaneous multi-user touch capability, intended for collaborative learning and meeting environments.
• Iiyama ProLite Interactive LCD 4K Displays 4K interactive LCD touch displays from 55" to 98" with annotation and recording capabilities for professional and educational use.
• Ricoh Projectors Ricoh PJ WX3351 / PJ WX4152 short-throw and ultra-short-throw WXGA projectors with network and Wi-Fi connectivity for various room sizes.
• Ricoh Theta 360° Cameras Ricoh Theta M 360° / Theta S 360° cameras capturing photos and videos in high resolution with smartphone app connectivity and social media sharing capabilities.
• Ricoh Video Presentation Book Integrated video book combining paper and video content for professional marketing and presentations.
• IT Security Box (ATEMPO Cybersecurity Pack) Cybersecurity bundle including YooBackup data backup, IT security protection, and business continuity solutions powered by ATEMPO for SMB data protection.
• TELAVOX Professional VoIP Telephony Cloud-based professional VoIP telephony solution for business communications, offered as part of D&D Office's unified communications portfolio.
• SNIF CO2 Detection Solution Real-time monitoring of air quality, CO2 levels, humidity, and temperature in school classrooms and administrative buildings, with remote monitoring capability, branded as Pack Saint'AIR for educational institutions.
• DocuWare Document Management Platform Automated enterprise document management platform for handling and organization of business documents, integrated with Ricoh devices for processing, storage, and workflow automation.
• PaperCut MF Print Management Print management solution for tracking, controlling, and optimizing printing costs across organizational device fleets.
• Ricoh Equipment Leasing and Rental Services Flexible leasing and rental contracts for photocopiers, multifunction printers, production presses, and other Ricoh solutions, with short-term and long-term options including bundled maintenance and automatic toner delivery.
• Printing and IT Security Audit and Consulting Services Professional audit and consulting services for printing infrastructure and IT security, including needs analysis, specifications writing, and vendor selection support for print and IT infrastructure projects.
• DIGIDoc Document Management Bundle Integrated document management bundle combining scanning, archiving, and workflow automation tools for comprehensive document handling.

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and minor.

• RicohcoreChannel Partner/ Reseller/ DistributorD&D Office is an official Ricoh Corporate Partner and certified reseller in Belgium, offering the complete Ricoh product portfolio including multifunction printers, production presses, interactive whiteboards, and related solutions. The partnership provides exclusive access to Ricoh's full product range, technical certification, and marketing support.
• ATEMPOcoreTechnology or IntegrationATEMPO provides the IT Security Box cybersecurity bundle offered by D&D Office, including YooBackup data backup and IT security continuity solutions. ATEMPO's technology is integrated into D&D Office's managed IT services offering.
• SpecktronminorChannel Partner/ Reseller/ DistributorSpecktron provides interactive LED display and whiteboard products that D&D Office resells alongside Ricoh interactive whiteboards, expanding the interactive presentation and collaboration product range.
• IiyamaminorChannel Partner/ Reseller/ DistributorIiyama provides ProLite LCD 4K interactive displays that D&D Office resells as part of its interactive presentation solutions, available in sizes from 55 to 98 inches.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Konica Minolta Business Solutions Belgium: Direct competitor to D&D Office, selling multifunction printers, production presses, and managed print services to Belgian SMEs, enterprises, and graphic-arts professionals through a similar proximity-based partner model.
• Canon Belgium: Sells office MFPs, production printers, and document management solutions in Belgium through partner resellers, competing head-to-head with D&D Office's Ricoh portfolio for the same SME and education/government customers.
• Xerox Belgium: Competes directly with Ricoh-aligned offerings in office printing, managed document services, and production printing for Belgian enterprises, public sector, and commercial printers.
• Sharp Electronics Belgium: Sells MFPs, interactive displays, and document solutions in Belgium through its partner channel, directly overlapping with D&D Office's Ricoh MFP, IWB, and managed services offering.
• Econocom: European IT leasing, managed services, and workplace technology provider; overlaps with D&D Office's equipment leasing, managed print, and workplace transformation offerings across Belgian and European customers.
• Bechtle Belgium: European IT reseller and managed services provider offering office technology, document management, and workplace IT — directly comparable to D&D Office's bundled hardware-plus-services approach in Belgium.

Broad incumbents

• HP Belgium: Major incumbent in Belgian office printing and managed print services with broad product portfolio; competes with D&D Office at the SME and enterprise level while also operating outside Ricoh's specialty segments.

Regional players

• NRB: Belgian IT services firm providing managed workplace, document, and infrastructure services to enterprises and public sector; competes for larger Belgian managed-services contracts that D&D Office also targets.
• Cegeka: Belgian-headquartered IT services group with workplace and managed services capabilities; competes with D&D Office for Belgian enterprise and public-sector document and workplace technology deals.
• Xylos: Belgian workplace and learning technology specialist focused on collaboration, interactive displays, and digital workspace solutions; competes with D&D Office's Ricoh IWB and interactive display offerings in education and enterprise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/DDOfficeRicoh
• Facebookfacebook.com/DDOfficeRicoh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about D&D OFFICE