CIMS
CIMS is a privately held, San Antonio-based system integrator that designs, sells, and services digital radiography systems and 24/7 managed imaging services for cruise lines, medical examiners, hospitals, orthopedic clinics, and forensic pathology laboratories.
- Company typePrivate
- Founded2001
- HeadquartersSan Antonio, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What CIMS does
Clinical Image Management Systems (CIMS) is a privately held, Texas-based system integrator of digital radiography and clinical imaging solutions, headquartered at 47 Cellini, San Antonio, TX 78258. The company packages hardware, software, networking, archiving, and 24/7 managed services into custom enterprise deployments for healthcare, forensic, and maritime customers.
CIMS's core technology stack centers on the Konica Minolta AeroDR family of wireless flat-panel detectors (HD, XE, LT, and retrofit variants), the KDR Advanced U-Arm System, integrated DR room configurations, Lodox Xmplar-DR full-body scanners, and Konica ultrasound systems (J5, SONIMAGE HS1, SONIMAGE P3). Around these devices it builds an integrated platform spanning PACS, archiving solutions, internet and networking connections, servers, and VPN tunnels, with proprietary touches including a redundant multisite disaster-recovery archive, AeroRemote cloud-based real-time equipment monitoring, Auto-Stitching for long-length imaging, and Blue Moon tiered lifecycle service plans (Elite, Select, Basic).
CIMS sells through a consultative enterprise field-sales motion, with custom multi-year contracts and no publicly disclosed pricing. Revenue is generated across four streams: capital hardware sales (AeroDR, Lodox, Source-Ray), 24/7/365 technical support and calibration managed services, Blue Moon recurring lifecycle subscriptions, and professional services including US board-certified radiographer training and 24/7 radiologist reporting. The customer base spans cruise lines (Celebrity Cruises), county medical examiners (Bexar County, Texas), forensic pathology laboratories, hospitals and imaging centers, orthopedic clinics, podiatry and chiropractic practices, bariatric facilities, and public-health screening sites.
CIMS firmographics
Firmographics- Name
- CIMS
- Legal name
- Clinical Image Management Systems
- Website
- https://mycims.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CIMS is a privately held, San Antonio-based system integrator that designs, sells, and services digital radiography systems and 24/7 managed imaging services for cruise lines, medical examiners, hospitals, orthopedic clinics, and forensic pathology laboratories.
- Ownership category
- akta.pro rank
CIMS industry classification
Industry- Product category
- Medical Imaging Equipment
- NAICS
- Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451), Electronic and Precision Equipment Repair and Maintenance (8112)
- SIC
- Surgical & Medical Instruments & Apparatus (3841), Electromedical & Electrotherapeutic Apparatus (3845)
- akta.pro primary industry
- Imaging & Diagnostic Interoperability (DICOM exchange, image sharing, VNA connectivity) (HLACABAM)
- akta.pro secondary industry
- Universal Viewers & Enterprise Imaging Access (Zero-footprint/Diagnostic) (HLACALAD)
Keywords
Where CIMS is headquartered
LocationHeadquarters
- HQ city
- San Antonio
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CIMS business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Digital Radiography Systems Sales: Sale of digital radiography equipment including Konica Minolta AeroDR products, Lodox systems, and Source-Ray portable X-ray machines. These are capital equipment purchases with potential service contracts.
- Technical Support and Maintenance Services: 24/7/365 technical support with 877 number that 'hunts through support staff.' Includes X-ray calibration, certification, system repair, and monitoring services through AeroRemote cloud-based platform.
- Blue Moon Lifecycle Solutions: Comprehensive lifecycle support plans (Elite, Select, Basic tiers) providing ongoing support—both on-site and remote—technical assistance and applications training for AeroDR products.
- Professional X-Ray Training Services: Video conferencing technical X-ray training modules delivered by US board-certified registered technologists. Face-to-face or video recorded training on safe exposures, patient positioning, and technique settings. Includes 24/7 radiologist professional reports.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on facility needs |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
CIMS product offering
Product offeringCore offering
CIMS is a San Antonio-based specialty system integrator that supplies digital radiography systems, flat panel detectors, ultrasound systems, full-body 3D scanners, and clinical image archiving solutions — primarily reselling and integrating equipment from Konica Minolta Healthcare Americas, Lodox, Source-Ray, and 20/20 Imaging. The firm designs, installs, networks, and supports these multi-vendor imaging environments for hospitals, outpatient clinics, medical examiners, cruise lines, and other specialty imaging users, and wraps the equipment with multi-tier service contracts, training, calibration, remote monitoring, and disaster-recovery archiving.
Product overview
CIMS (Clinical Image Management Systems) is a system integrator providing a comprehensive portfolio of radiology systems and services. The company combines digital radiography equipment from partners Konica Minolta Healthcare Americas and Lodox with professional services including 24/7 technical support, X-ray calibration, disaster recovery archiving, and X-ray training. The core product portfolio centers on the AeroDR wireless flat panel detector family (HD, XE, LT models), KDR U-Arm systems, and complete radiology room configurations. Supporting offerings include ultrasound systems (J5, SONIMAGE HS1, P3), Lodox forensic imaging scanners, Blue Moon lifecycle service plans, AeroRemote cloud monitoring, and video-based X-ray training services. CIMS positions itself as a 'one-stop' solution provider offering consult, design, sales, and 24/7 service.
Differentiator
Problem solved
Functional benefit
Products and services
- AeroDR HD Flat Panel Detector High-definition wireless digital radiography flat panel detector from Konica Minolta, used by hospitals and imaging centers to upgrade existing X-ray rooms to digital capture.
- AeroDR XE Flat Panel Detector Konica Minolta wireless digital radiography flat panel detector sold as part of CIMS's DR detector portfolio.
- AeroDR LT Flat Panel Detector Konica Minolta wireless digital radiography flat panel detector positioned as a lightweight/portable option within the AeroDR detector line.
- AeroDR Retrofit Portable Solution Portable retrofit digital radiography package that allows outpatient clinics to upgrade existing analog rooms to digital capture without a full room replacement.
- KDR Advanced U-Arm System Konka Minolta KDR Advanced U-Arm digital radiography room system for general radiography.
- Ultra U-Arm DR Konica Minolta Ultra U-Arm digital radiography room.
- Straight Arm DR Konica Minolta straight-arm digital radiography room configuration.
- Weight Bearing Stand Konica Minolta weight-bearing imaging stand used for orthopedic standing X-ray exams.
- Dual Detector DR Konica Minolta dual-detector digital radiography room configuration.
- OTC Room (Over-the-Counter DR Room) Konica Minolta over-the-counter digital radiography room package.
- Auto-Stitching System Konica Minolta auto-stitching software/system for full-length spine and long-bone composite imaging.
- ImagePilot Aero Konica Minolta ImagePilot Aero digital radiography platform with orthopedic templates, targeted at orthopedic and specialty outpatient clinics.
- ViZion+ DR Mobile Konica Minolta ViZion+ mobile digital radiography cart for portable bedside and clinic-room imaging.
- ViZion+ DR Wireless Panel Konica Minolta ViZion+ wireless digital radiography panel paired with portable DR solutions.
- J5 Ultrasound System Konica Minolta J5 ultrasound system offered as part of CIMS's clinical imaging portfolio.
- SONIMAGE HS1 Ultrasound Konica Minolta SONIMAGE HS1 ultrasound system sold and supported by CIMS.
- SONIMAGE P3 Ultrasound Konica Minolta SONIMAGE P3 portable ultrasound system sold and supported by CIMS.
- Lodox Xmplar-DR 3D Full-Body Scanner Lodox full-body low-dose 3D digital X-ray scanner integrated and supported by CIMS, used in forensic pathology environments such as medical examiner offices.
- Source-Ray X-ray Equipment Line Source-Ray X-ray equipment sold and serviced by CIMS as part of its multi-vendor imaging portfolio.
- Blue Moon Lifecycle Service Plan for AeroDR Multi-tier (e.g., Elite/Select/Basic) recurring service plan covering AeroDR detector customers' maintenance, parts, and lifecycle support.
- Blue Moon Lifecycle Service Plan for Integrated DR Systems Multi-tier recurring service plan covering customers of CIMS's integrated DR rooms (U-Arm, Straight Arm, Dual Detector, etc.).
- AeroRemote Equipment Monitoring Cloud-based remote monitoring and diagnostics subscription for supported digital radiography equipment, enabling proactive service intervention.
- X-Ray Training Services Application and clinical training services delivered to CIMS customers alongside new equipment installations.
- World-Class Service and Calibrations On-site and depot calibration and certified technical service for digital radiography, ultrasound, and full-body imaging equipment, with 24/7/365 availability.
- Disaster Recovery Image Archiving Multi-site redundant clinical image archive with optical-media backup for disaster recovery and business continuity of imaging data.
- Multi-Site Networking and Integration Services Networking design and integration — including VPN tunnels — to connect multiple imaging sites into a unified clinical imaging environment.
- 20/20 Imaging Specialty Clinic Solutions Imaging solutions from 20/20 Imaging integrated and supported by CIMS for specialty clinic environments.
Quantifiable outcome
- Auntminnie.com voted CIMS 'Best in Class' for service and support
- +3 more outcomes
Companies that use CIMS
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles4 records
CIMS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
CIMS partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Konica Minolta Healthcare AmericascorePrimary technology partner providing digital radiography solutions including AeroDR flat panel detectors (HD, XE, LT models), KDR Advanced U-Arm System, various DR configurations, Auto-Stitching System, ImagePilot software, and ultrasound systems (J5, SONIMAGE HS1, SONIMAGE P3). CIMS serves as a provider of these solutions to healthcare facilities.
- Lodox (Critical Imaging Technology)corePartner for high-speed full-body forensic imaging systems including Xmplar-DR 3D Full-Body 60-second digital scanner. Lodox imaging offers 60 μm pixel size, up to 5 line-pairs/mm spatial resolution, and 16000+ grey levels. Used for forensic pathology, bariatrics, and rapid autopsy examinations.
- Celebrity CruisesminorFeatured customer and partner in the cruise line industry. CIMS provides radiography solutions for cruise ship medical facilities.
- Bexar County, Texas Medical ExaminerminorFeatured customer representing the Texas Medical Examiners segment. CIMS provides forensic imaging solutions for county medical examiner operations.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
CIMS competitors and assessment
Company assessmentEmerging players
- Hologic: Women's-health imaging specialist whose digital radiography and 3D mammography products partially overlap with CIMS's specialty clinic focus. While not a direct competitor in CIMS's core verticals, Hologic competes for specialty practice DR budgets.
Direct peers
- Carestream Health: Manufactures and sells DR/CR systems, PACS, and RIS, and distributes through direct sales and channel partners. Directly comparable to CIMS in selling integrated digital radiography solutions plus service contracts to hospitals and specialty practices.
- Agfa HealthCare: Provides direct radiography systems, PACS, RIS, and enterprise imaging solutions, often through regional system integrators. Competes with CIMS for the same mid-market hospital and specialty clinic deployments of digital radiography and imaging IT.
- FUJIFILM Healthcare Americas: Offers FDR digital radiography systems, Synapse PACS/RIS, and enterprise imaging. Competes head-to-head with CIMS in DR and imaging-IT sales, particularly in mid-size hospitals and specialty clinics.
- Shimadzu Medical Systems USA: X-ray and DR-focused OEM with strong presence in hospitals, orthopedics, and specialty imaging. Competes with CIMS for similar digital radiography deployments, particularly in mid-tier hospitals and specialty clinics.
Broad incumbents
- Konica Minolta Healthcare Americas: OEM that supplies AeroDR, KDR U-Arm, and ultrasound systems that CIMS resells. Konica Minolta also sells direct through its own sales force and channel network, meaning CIMS is both a key partner and a partial competitor in the same end markets.
- Siemens Healthineers: Major imaging OEM with DR, fluoroscopy, and enterprise IT products sold through direct and channel models. Competes with CIMS for hospital and specialty imaging deployments with a much broader portfolio and global footprint.
- Philips Healthcare: Major medical imaging incumbent offering digital radiography, PACS, and enterprise imaging as part of a broader portfolio. Competes with CIMS in hospital DR sales but also offers modality, monitoring, and informatics suites that exceed CIMS's scope.
- GE HealthCare: Global medical imaging and ultrasound incumbent with full DR/PACS/RIS offerings. Competes broadly with CIMS for hospital imaging purchases and has the scale and capital to bundle service, AI, and lifecycle programs.
- Canon Medical Systems USA: Imaging OEM offering digital radiography, ultrasound, and informatics. Competes with CIMS in DR sales and serves overlapping hospital and specialty clinic customers, typically through direct sales and distribution partners.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
CIMS social profiles
Digital presenceCIMS financial estimates
Financial estimateRevenue estimate
Valuation estimate
CIMS leadership team
Management profileNumber of profiles
CIMS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CIMS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CIMS
What does CIMS do?
CIMS is a San Antonio-based specialty system integrator that supplies digital radiography systems, flat panel detectors, ultrasound systems, full-body 3D scanners, and clinical image archiving solutions — primarily reselling and integrating equipment from Konica Minolta Healthcare Americas, Lodox, Source-Ray, and 20/20 Imaging. The firm designs, installs, networks, and supports these multi-vendor imaging environments for hospitals, outpatient clinics, medical examiners, cruise lines, and other specialty imaging users, and wraps the equipment with multi-tier service contracts, training, calibration, remote monitoring, and disaster-recovery archiving.
Is CIMS a public or private company?
CIMS is a private company. It is classified as unknown and is currently operating.
When was CIMS founded?
CIMS was founded in 2001. It employs 11 to 50 people.
Where is CIMS based?
CIMS is headquartered in San Antonio, United States, in the North America region.
How does CIMS make money?
Four revenue lines are on record. Digital Radiography Systems Sales are the primary driver. The others are technical Support and Maintenance Services, blue Moon Lifecycle Solutions and professional X-Ray Training Services.
Who are CIMS's main competitors?
Hologic is listed as an emerging player. Direct peers are Carestream Health, Agfa HealthCare, FUJIFILM Healthcare Americas and Shimadzu Medical Systems USA. Broad incumbents are Konica Minolta Healthcare Americas, Siemens Healthineers, Philips Healthcare, GE HealthCare and Canon Medical Systems USA.
Does CIMS have an API?
No public API is recorded for CIMS.
What industry is CIMS in?
CIMS's product category is Medical Imaging Equipment. Its primary akta.pro industry code is HLACABAM, Imaging & Diagnostic Interoperability (DICOM exchange, image sharing, VNA connectivity), with a secondary code of HLACALAD, Universal Viewers & Enterprise Imaging Access (Zero-footprint/Diagnostic). Its NAICS code is 33451 and its SIC code is 3841.