Penn Hills Police Department
Penn Hills Police Department is a municipal law enforcement agency with nearly 60 sworn officers serving approximately 45,000 residents in the Municipality of Penn Hills, east of Pittsburgh, Pennsylvania, funded through the municipal budget.
- Company typePrivate
- Founded1969
- HeadquartersPittsburgh, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Penn Hills Police Department does
Penn Hills Police Department is a municipal law enforcement agency serving approximately 45,000 residents of the Municipality of Penn Hills, a suburban jurisdiction east of Pittsburgh in Allegheny County, Pennsylvania. It is one of the largest suburban police agencies in Allegheny County, with nearly 60 full-time sworn officers organized into five operational divisions: Uniform Patrol (12-hour rotating shifts with 6-9 officers per shift plus sergeants), Criminal Investigations, Canine (K-9 patrol, drug detection, search), Traffic, and Records. Operations are housed at a 24/7-accessible headquarters at 102 Duff Road inside the new municipal complex (occupied July 2018).
The department's service surface blends traditional in-person and 911/phone response with a growing set of digital self-serve tools: online accident report purchasing via CRASHDOCS.org by CARFAX ($15/report), online suspicious activity reporting, online officer commendation forms, and a designated internet-purchase exchange location in the municipal parking lot. Community engagement is structurally embedded through the joint Citizens Police Academy with Monroeville Police Department (8-week program, twice yearly since 2011), Nixle/Savvy Citizen alert systems, and active Facebook and Twitter channels.
The agency is funded entirely through the Municipality of Penn Hills municipal budget (tax revenue and general government funds) with minor ancillary fee income from report sales, alarm permits, solicitation permits, and hourly special-duty officer billings. It is a government entity with no parent company, no private capital involvement, and no revenue disclosed in the source material. The current Chief of Police is Jason Bonace, who succeeded Howard Burton following Burton's December 2021 retirement after 52 years of service.
Penn Hills Police Department firmographics
Firmographics- Name
- Penn Hills Police Department
- Legal name
- Penn Hills Police Department
- Website
- https://pennhillspolice.com
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Penn Hills Police Department is a municipal law enforcement agency with nearly 60 sworn officers serving approximately 45,000 residents in the Municipality of Penn Hills, east of Pittsburgh, Pennsylvania, funded through the municipal budget.
- Ownership category
- akta.pro rank
Penn Hills Police Department industry classification
Industry- Product category
- Municipal Law Enforcement
- NAICS
- Police Protection (922120)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Police Services (Patrol, Response & Community Policing) (BPAIAGAA)
- akta.pro secondary industry
- Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)
Keywords
Where Penn Hills Police Department is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Penn Hills Police Department business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Revenue model
- Government Funding: As a municipal police department, operations are funded through the Municipality of Penn Hills budget, supported by tax revenue and general government funds.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Police Incident Reports |
| One time/ perpetual license | Pay-as-you-go | State Accident Reports |
| Unit Pricing | Pay-as-you-go | False Alarm Fees - Residential |
| Unit Pricing | Pay-as-you-go | False Alarm Fees - Commercial |
| Subscription | Monthly | Crossing Guard - Starting Salary |
| Subscription | Monthly | Crossing Guard - After 1 Year |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Penn Hills Police Department product offering
Product offeringCore offering
The Penn Hills Police Department is a municipal law enforcement agency providing patrol, emergency response (911), criminal investigation, traffic enforcement, canine operations, and community policing services to approximately 45,000 residents and visitors of the Municipality of Penn Hills in Allegheny County, Pennsylvania. The department operates specialized divisions and supplementary public programs including a joint Citizens Police Academy, online accident report purchasing via CRASHDOCS.org, and an Internet Purchase Exchange Location for safe in-person transactions. Services are accessible through 24/7 emergency response, a non-emergency line, in-person headquarters visits, and various online self-service tools.
Product overview
The Penn Hills Police Department is a government law enforcement agency serving approximately 45,000 residents in the Municipality of Penn Hills, Pennsylvania. The department operates as a single unified organization with multiple functional divisions (Uniform Patrol, Criminal Investigations, Canine, Traffic, Records, and Administration) providing core police services. Supporting public-facing services include online tools for reporting suspicious activity, purchasing accident reports through CRASHDOCS, and community engagement programs such as the Citizens Police Academy. The department also manages hiring for police officers and crossing guards, and provides a safe exchange location for internet transactions.
Differentiator
Problem solved
Functional benefit
Products and services
- General Police Services Core law enforcement services including patrol, 911 emergency response, criminal investigations, traffic enforcement, and community policing provided to approximately 45,000 residents across Penn Hills, one of the largest suburban police agencies in Allegheny County. Accessible through the 24/7 Allegheny County Emergency Services 911 Center and a non-emergency phone line.
- Citizens Police Academy Eight-week educational program (one night per week) conducted jointly with Monroeville Police Department, covering legal system, use of force, patrol operations, crime scene investigations, narcotics, K-9 demonstrations, and firearms instruction. Limited to 20 students per session, with preference for Penn Hills and Monroeville residents.
- Online Accident Report Purchase (CRASHDOCS) Online service allowing residents to purchase and print accident reports via CRASHDOCS.org by CARFAX without visiting the Records Division. Users can search for reports by driver name, date, and incident number, and forward to insurance providers. Reports cost $15.00 each and are uploaded within 5-7 business days.
- Internet Purchase Exchange Location Safe meeting space in the municipal complex visitor parking lot monitored by video surveillance for internet transaction exchanges (Craigslist, OfferUp, letgo, Facebook Marketplace) to prevent robberies during in-person sales between private parties.
- Special Duty Officers Paid service providing off-duty Penn Hills police officers for hire at events and businesses. Officers are deployed with set pay rates and a 4-hour minimum charge, coordinated through Lieutenant Joseph Snyder's special duty details function.
Companies that use Penn Hills Police Department
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles3 records
Penn Hills Police Department technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Penn Hills Police Department partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Monroeville Police DepartmentcoreJoint Citizens Police Academy conducted since 2011. Led by Monroeville Chief Kenneth 'Doug' Cole and Penn Hills Detective Leo Johe. Classes held at Monroeville Public Safety Training Center, with guest speakers from Allegheny County Sheriff's Office, District Attorney's Office Crime Lab Unit, and FBI.
- Allegheny County Sheriff's OfficeminorProvides guest speakers for the Citizens Police Academy program. Deputy Sheriff Timothy Skoog instructs students on police driving techniques during the academy.
- Allegheny County District Attorney's Office Crime Lab UnitminorProvides guest speakers for the Citizens Police Academy program, offering instruction on crime scene investigations and forensic techniques.
- Federal Bureau of Investigation (FBI)minorProvides guest speakers for the Citizens Police Academy program.
- McDonald's (Roy Draper, Franchisee)minorMcDonald's franchisee Roy Draper sponsored a canine fundraising event, donating proceeds from restaurant sales to assist with the purchase of a new police service dog.
- Vigliotti Landscape & ConstructionminorPenn Hills business sponsored the department's leg of the 2019 'Be a Fan' Law Enforcement Torch Run benefiting Special Olympics Pennsylvania.
- Special Olympics PennsylvaniaminorDepartment participates in annual Polar Plunge fundraiser to raise money and awareness for Special Olympics PA. Has participated since 2011.
- Special Olympics PennsylvaniaminorParticipates in annual 'Be a Fan' Law Enforcement Torch Run, a 150+ mile run starting at PNC Park and finishing at Penn State University. Department commits to one of 53 segments of the course.
- Allegheny County Police Training AcademycorePhysical agility testing for police officer candidates conducted at the academy facility. Basic recruit training for non-Act 120 certified officers conducted at this academy for approximately 25 weeks starting in January or July.
- Monroeville Public Safety Training CenterminorLocation where Citizens Police Academy instruction takes place, including classroom sessions, skid car driving course, and firearms instruction range.
- Animal FriendsminorAnimal welfare organization holds annual low-cost vaccine clinic at Penn Hills Department of Public Works building. Residents can bring cats and dogs for vaccination and microchipping.
- Mission Square RetirementminorVoluntary deferred compensation 457(B) retirement plan similar to 401(K) offered to police officers through Mission Square Retirement. Existing 457B plans can be merged.
Scale indicators4 records
Recent moves7 records
Expansion highlights4 records
Penn Hills Police Department competitors and assessment
Company assessmentDirect peers
- Ross Township Police Department: Adjacent suburban township police agency in Allegheny County. Similar suburban population, comparable mix of patrol and investigative services, and shared regional partnerships.
- Shaler Township Police Department: Suburban Allegheny County municipal police agency with comparable population base and service scope. Same operational model and regional training pipelines.
- West Mifflin Police Department: Suburban Allegheny County police agency of similar scale serving a comparable residential population. Direct operational peer for benchmarking.
- Monroeville Police Department: Suburban municipal police department in Allegheny County, similar size and structure, and an active operational partner — most visibly co-running the Citizens Police Academy since 2011. Directly comparable on jurisdiction, services, and community-policing model.
- Plum Borough Police Department: Neighboring suburban municipal police agency in Allegheny County. Similar resident base size, suburban geography east of Pittsburgh, and community-policing orientation — a clean size-and-model comparable.
Broad incumbents
- Allegheny County Police Department: County-level law enforcement agency that provides specialized support and training (e.g., the police training academy Penn Hills recruits from) to municipalities across Allegheny County. Comparable overlap in training and investigative support functions.
- Pennsylvania State Police: Statewide law enforcement agency that provides primary jurisdiction in non-municipal areas and supplemental services. Overlaps on patrol, investigations, and traffic enforcement and is part of the same multi-tier American policing model.
- Pittsburgh Bureau of Police: City-level police agency serving the adjacent City of Pittsburgh. Larger scale and broader jurisdiction, but operates the same Pennsylvania municipal policing model and shares the Allegheny County 911/CAD infrastructure.
- FBI Pittsburgh Field Office: Federal law enforcement agency providing guest speakers to Penn Hills' Citizens Police Academy and joint-task-force coverage. Indirect peer on investigative and community-outreach functions.
Others
- Allegheny County District Attorney's Office: Regional prosecutorial partner providing Crime Lab instruction to Penn Hills PD's Citizens Police Academy. Adjacent governance partner in the law-enforcement ecosystem rather than a direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Penn Hills Police Department social profiles
Digital presencePenn Hills Police Department financial estimates
Financial estimateRevenue estimate
Valuation estimate
Penn Hills Police Department leadership team
Management profileNumber of profiles
Profiles5 records
Penn Hills Police Department funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Penn Hills Police Department M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Penn Hills Police Department
What does Penn Hills Police Department do?
The Penn Hills Police Department is a municipal law enforcement agency providing patrol, emergency response (911), criminal investigation, traffic enforcement, canine operations, and community policing services to approximately 45,000 residents and visitors of the Municipality of Penn Hills in Allegheny County, Pennsylvania. The department operates specialized divisions and supplementary public programs including a joint Citizens Police Academy, online accident report purchasing via CRASHDOCS.org, and an Internet Purchase Exchange Location for safe in-person transactions. Services are accessible through 24/7 emergency response, a non-emergency line, in-person headquarters visits, and various online self-service tools.
Is Penn Hills Police Department a public or private company?
Penn Hills Police Department is a private company. It is classified as state government owned and is currently operating.
When was Penn Hills Police Department founded?
Penn Hills Police Department was founded in 1969. It employs 51 to 100 people.
Where is Penn Hills Police Department based?
Penn Hills Police Department is headquartered in Pittsburgh, United States, in the North America region.
How does Penn Hills Police Department make money?
One revenue line is on record: government Funding.
Who are Penn Hills Police Department's main competitors?
Direct peers on record are Ross Township Police Department, Shaler Township Police Department, West Mifflin Police Department, Monroeville Police Department and Plum Borough Police Department. Broad incumbents are Allegheny County Police Department, Pennsylvania State Police, Pittsburgh Bureau of Police and FBI Pittsburgh Field Office. Allegheny County District Attorney's Office is listed as an others.
Does Penn Hills Police Department have an API?
No public API is recorded for Penn Hills Police Department.
What industry is Penn Hills Police Department in?
Penn Hills Police Department's product category is Municipal Law Enforcement. Its primary akta.pro industry code is BPAIAGAA, Police Services (Patrol, Response & Community Policing), with a secondary code of BPAIACAL, Community Safety Administration (Fire/EMS, Emergency Management). Its NAICS code is 922120 and its SIC code is 7381.