Penn Hills Police Department

What Penn Hills Police Department does

Penn Hills Police Department is a municipal law enforcement agency serving approximately 45,000 residents of the Municipality of Penn Hills, a suburban jurisdiction east of Pittsburgh in Allegheny County, Pennsylvania. It is one of the largest suburban police agencies in Allegheny County, with nearly 60 full-time sworn officers organized into five operational divisions: Uniform Patrol (12-hour rotating shifts with 6-9 officers per shift plus sergeants), Criminal Investigations, Canine (K-9 patrol, drug detection, search), Traffic, and Records. Operations are housed at a 24/7-accessible headquarters at 102 Duff Road inside the new municipal complex (occupied July 2018).

The department's service surface blends traditional in-person and 911/phone response with a growing set of digital self-serve tools: online accident report purchasing via CRASHDOCS.org by CARFAX ($15/report), online suspicious activity reporting, online officer commendation forms, and a designated internet-purchase exchange location in the municipal parking lot. Community engagement is structurally embedded through the joint Citizens Police Academy with Monroeville Police Department (8-week program, twice yearly since 2011), Nixle/Savvy Citizen alert systems, and active Facebook and Twitter channels.

The agency is funded entirely through the Municipality of Penn Hills municipal budget (tax revenue and general government funds) with minor ancillary fee income from report sales, alarm permits, solicitation permits, and hourly special-duty officer billings. It is a government entity with no parent company, no private capital involvement, and no revenue disclosed in the source material. The current Chief of Police is Jason Bonace, who succeeded Howard Burton following Burton's December 2021 retirement after 52 years of service.

Name

Penn Hills Police Department

Legal name

Penn Hills Police Department

Website

https://pennhillspolice.com

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

51–100 employees

Short description

Penn Hills Police Department is a municipal law enforcement agency with nearly 60 sworn officers serving approximately 45,000 residents in the Municipality of Penn Hills, east of Pittsburgh, Pennsylvania, funded through the municipal budget.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (922120)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Law enforcement services
• Municipal policing
• Community policing programs
• Public safety services
• Criminal investigations

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Government Funding: As a municipal police department, operations are funded through the Municipality of Penn Hills budget, supported by tax revenue and general government funds.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Penn Hills Police Department is a municipal law enforcement agency providing patrol, emergency response (911), criminal investigation, traffic enforcement, canine operations, and community policing services to approximately 45,000 residents and visitors of the Municipality of Penn Hills in Allegheny County, Pennsylvania. The department operates specialized divisions and supplementary public programs including a joint Citizens Police Academy, online accident report purchasing via CRASHDOCS.org, and an Internet Purchase Exchange Location for safe in-person transactions. Services are accessible through 24/7 emergency response, a non-emergency line, in-person headquarters visits, and various online self-service tools.

Product overview

The Penn Hills Police Department is a government law enforcement agency serving approximately 45,000 residents in the Municipality of Penn Hills, Pennsylvania. The department operates as a single unified organization with multiple functional divisions (Uniform Patrol, Criminal Investigations, Canine, Traffic, Records, and Administration) providing core police services. Supporting public-facing services include online tools for reporting suspicious activity, purchasing accident reports through CRASHDOCS, and community engagement programs such as the Citizens Police Academy. The department also manages hiring for police officers and crossing guards, and provides a safe exchange location for internet transactions.

Differentiator

Problem solved

Functional benefit

Products and services

• General Police Services Core law enforcement services including patrol, 911 emergency response, criminal investigations, traffic enforcement, and community policing provided to approximately 45,000 residents across Penn Hills, one of the largest suburban police agencies in Allegheny County. Accessible through the 24/7 Allegheny County Emergency Services 911 Center and a non-emergency phone line.
• Citizens Police Academy Eight-week educational program (one night per week) conducted jointly with Monroeville Police Department, covering legal system, use of force, patrol operations, crime scene investigations, narcotics, K-9 demonstrations, and firearms instruction. Limited to 20 students per session, with preference for Penn Hills and Monroeville residents.
• Online Accident Report Purchase (CRASHDOCS) Online service allowing residents to purchase and print accident reports via CRASHDOCS.org by CARFAX without visiting the Records Division. Users can search for reports by driver name, date, and incident number, and forward to insurance providers. Reports cost $15.00 each and are uploaded within 5-7 business days.
• Internet Purchase Exchange Location Safe meeting space in the municipal complex visitor parking lot monitored by video surveillance for internet transaction exchanges (Craigslist, OfferUp, letgo, Facebook Marketplace) to prevent robberies during in-person sales between private parties.
• Special Duty Officers Paid service providing off-duty Penn Hills police officers for hire at events and businesses. Officers are deployed with set pay rates and a 4-hour minimum charge, coordinated through Lieutenant Joseph Snyder's special duty details function.

Named customers1 record

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Monroeville Police DepartmentcoreStrategic or Co-development PartnerJoint Citizens Police Academy conducted since 2011. Led by Monroeville Chief Kenneth 'Doug' Cole and Penn Hills Detective Leo Johe. Classes held at Monroeville Public Safety Training Center, with guest speakers from Allegheny County Sheriff's Office, District Attorney's Office Crime Lab Unit, and FBI.
• Allegheny County Sheriff's OfficeminorStrategic or Co-development PartnerProvides guest speakers for the Citizens Police Academy program. Deputy Sheriff Timothy Skoog instructs students on police driving techniques during the academy.
• Allegheny County District Attorney's Office Crime Lab UnitminorStrategic or Co-development PartnerProvides guest speakers for the Citizens Police Academy program, offering instruction on crime scene investigations and forensic techniques.
• Federal Bureau of Investigation (FBI)minorStrategic or Co-development PartnerProvides guest speakers for the Citizens Police Academy program.
• McDonald's (Roy Draper, Franchisee)minorGTM or Marketing PartnerMcDonald's franchisee Roy Draper sponsored a canine fundraising event, donating proceeds from restaurant sales to assist with the purchase of a new police service dog.
• Vigliotti Landscape & ConstructionminorGTM or Marketing PartnerPenn Hills business sponsored the department's leg of the 2019 'Be a Fan' Law Enforcement Torch Run benefiting Special Olympics Pennsylvania.
• Special Olympics PennsylvaniaminorGTM or Marketing PartnerDepartment participates in annual Polar Plunge fundraiser to raise money and awareness for Special Olympics PA. Has participated since 2011.
• Special Olympics PennsylvaniaminorGTM or Marketing PartnerParticipates in annual 'Be a Fan' Law Enforcement Torch Run, a 150+ mile run starting at PNC Park and finishing at Penn State University. Department commits to one of 53 segments of the course.
• Allegheny County Police Training AcademycoreImplementation/ SI/ Consulting PartnerPhysical agility testing for police officer candidates conducted at the academy facility. Basic recruit training for non-Act 120 certified officers conducted at this academy for approximately 25 weeks starting in January or July.
• Monroeville Public Safety Training CenterminorImplementation/ SI/ Consulting PartnerLocation where Citizens Police Academy instruction takes place, including classroom sessions, skid car driving course, and firearms instruction range.
• Animal FriendsminorGTM or Marketing PartnerAnimal welfare organization holds annual low-cost vaccine clinic at Penn Hills Department of Public Works building. Residents can bring cats and dogs for vaccination and microchipping.
• Mission Square RetirementminorOthersVoluntary deferred compensation 457(B) retirement plan similar to 401(K) offered to police officers through Mission Square Retirement. Existing 457B plans can be merged.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Ross Township Police Department: Adjacent suburban township police agency in Allegheny County. Similar suburban population, comparable mix of patrol and investigative services, and shared regional partnerships.
• Shaler Township Police Department: Suburban Allegheny County municipal police agency with comparable population base and service scope. Same operational model and regional training pipelines.
• West Mifflin Police Department: Suburban Allegheny County police agency of similar scale serving a comparable residential population. Direct operational peer for benchmarking.
• Monroeville Police Department: Suburban municipal police department in Allegheny County, similar size and structure, and an active operational partner — most visibly co-running the Citizens Police Academy since 2011. Directly comparable on jurisdiction, services, and community-policing model.
• Plum Borough Police Department: Neighboring suburban municipal police agency in Allegheny County. Similar resident base size, suburban geography east of Pittsburgh, and community-policing orientation — a clean size-and-model comparable.

Broad incumbents

• Allegheny County Police Department: County-level law enforcement agency that provides specialized support and training (e.g., the police training academy Penn Hills recruits from) to municipalities across Allegheny County. Comparable overlap in training and investigative support functions.
• Pennsylvania State Police: Statewide law enforcement agency that provides primary jurisdiction in non-municipal areas and supplemental services. Overlaps on patrol, investigations, and traffic enforcement and is part of the same multi-tier American policing model.
• Pittsburgh Bureau of Police: City-level police agency serving the adjacent City of Pittsburgh. Larger scale and broader jurisdiction, but operates the same Pennsylvania municipal policing model and shares the Allegheny County 911/CAD infrastructure.
• FBI Pittsburgh Field Office: Federal law enforcement agency providing guest speakers to Penn Hills' Citizens Police Academy and joint-task-force coverage. Indirect peer on investigative and community-outreach functions.

Others

• Allegheny County District Attorney's Office: Regional prosecutorial partner providing Crime Lab instruction to Penn Hills PD's Citizens Police Academy. Adjacent governance partner in the law-enforcement ecosystem rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pennhillspolice
• Facebookfacebook.com/PennHillsPolice
• LinkedInlinkedin.com/company/penn-hills-police-department

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Penn Hills Police Department