Airstay

What Airstay does

AirStay, operated under the legal entity Công ty cổ phần AirGroup (AirGroup Joint Stock Company), is a Hanoi-based serviced apartment operator founded in 2021. The company manages 600+ serviced apartments across 40+ buildings in five central Hanoi districts (Ba Đình, Đống Đa, Thanh Xuân, Cầu Giấy, and Nam Từ Liêm) and serves two customer segments: individual property owners seeking professional rental management, and individual tenants/relocating professionals seeking standardized serviced accommodation. Apartment types range from loft and studio units to one- and two-bedroom configurations, all delivered with private bathrooms, modern furnishings, regular cleaning, internet/utilities, and smart-security hardware (cameras, card access, fingerprint locks).

The platform is built around three digital surfaces: a corporate website (airstay.io) for marketing and partner recruitment, an online rental marketplace (nha.airstay.io/rent) for self-serve tenant browsing, and an identity portal (id.airstay.io) for user authentication. Property operations are managed through a proprietary Property Management System that digitizes owner and tenant information, paired with a "Technology Concierge" (Quản gia công nghệ) full-service offering that bundles tenant sourcing, revenue optimization, design consultation, and brand identity packages for owners.

AirStay's revenue model combines managed-services fees for property owners with transaction-based income from tenant placement and ongoing rental management. Distribution is hybrid: a sales-led direct outreach motion targets property owners via the airstay-hop-tac partnership page and dedicated contact channels, while a network of 300+ collaborators (recruited via an open Google Form) supplies tenant flow and property referrals. Marketing is primarily organic digital (corporate site and marketplace), with no disclosed paid acquisition, no app presence, no public API, and no disclosed funding rounds. The company is privately held, has 11-50 employees, and is operationally focused on the Hanoi market with no stated international expansion.

Name

Airstay

Legal name

Công ty cổ phần AirGroup

Website

https://airstay.io

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Airstay is a Hanoi-based serviced apartment operator managing 600+ units across 40+ buildings in five districts via a proprietary property management platform and a 300+ collaborator distribution network, serving individual property owners and renters.

Ownership category

akta.pro rank

Product category

Serviced Apartment Management

NAICS

Rental and Leasing Services (532)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Apartment Buildings (6513)

akta.pro primary industry

Full-Service Vacation Rental Property Management (BPAJAIAA)

akta.pro secondary industries

Turnover Cleaning for Multi-Unit/Co-Host Operations (HSAEAEAG), Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI)

Keywords

• Serviced apartment management
• Property management software
• Short-term rental platform
• Apartment rental marketplace
• Technology-enabled hospitality

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Property Management Services: Full-service property management for rental properties on a Technology 4.0 platform. Services include property operations, tenant sourcing, revenue optimization, design consultation, and brand identity packages for property owners.
2. Tenant Connection/Brokerage: Connecting property owners with quality tenants through a wide network of collaborators and business partners. Revenue generated from tenant placement and ongoing rental management.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Airstay operates a technology-driven serviced apartment business in Hanoi, Vietnam. It manages 600+ serviced apartments across 40+ buildings in 5 districts (Ba Đình, Đống Đa, Thanh Xuân, Cầu Giấy, Nam Từ Liêm), offering standardized loft, studio, 1-bedroom, and 2-bedroom units with private bathrooms, modern furnishings, regular cleaning, smart security, and software-based management. The company also provides full-service property management (Technology Concierge) to property owners, including tenant sourcing, revenue optimization, and brand identity support via its proprietary Technology 4.0 platform.

Product overview

AirStay operates a serviced apartment platform consisting of a property marketplace (nha.airstay.io/rent) for apartment search and rental, an ID portal (id.airstay.io) for user authentication, and a Technology Concierge service module for full-service property management. The core product encompasses multiple apartment types (loft, studio, 1-bedroom, 2-bedroom) with standardized features including private bathrooms, modern furnishings, regular cleaning, smart security systems, and transparent software-based management. The platform connects property owners with tenants through a network of over 300 collaborators across 40+ buildings managing 600+ serviced apartments in Hanoi.

Differentiator

Problem solved

Functional benefit

Products and services

• AirStay Serviced Apartments Serviced apartment rental offering in central Hanoi locations across loft, studio, 1-bedroom, and 2-bedroom units with private bathrooms, modern furniture, regular cleaning, smart security systems, internet, laundry, and software-based transparent management. Targeted at individuals and professionals seeking quality long-term and short-term accommodation.
• AirStay Marketplace (nha.airstay.io) Online rental marketplace platform where prospective tenants can search, browse, and inquire about available serviced apartments across AirStay's portfolio of 600+ units in Ba Đình, Đống Đa, Thanh Xuân, Cầu Giấy, and Nam Từ Liêm districts.
• Technology Concierge (Quản gia công nghệ) Property Management Service Full-service rental property management service delivered on a Technology 4.0 platform with experienced staff. Includes end-to-end property operations, tenant connection via 300+ collaborator network, revenue optimization, design consultation for space utilization, and brand identity support. Targeted at property owners who want to maximize rental income without operational burden.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• AirGroup (Công ty cổ phần AirGroup)coreOthersAirGroup (Công ty cổ phần AirGroup) is the parent company of AirStay. AirStay operates as the serviced apartment brand under AirGroup's corporate umbrella, using AirGroup's company registration and office address (22/190 Nguyễn Trãi, Thanh Xuân, Hà Nội) for all official business purposes.

Scale indicators4 records

Recent moves3 records

Expansion highlights4 records

Emerging players

• Roomsterdam: Hanoi-based serviced apartment and co-living operator with a similar tech-leaning brand and central-district footprint. Direct local competitor for both tenants and managed property supply.

Broad incumbents

• Savills Vietnam: International real estate services firm offering residential property management, leasing, and serviced apartment operations in Hanoi. Comparable in targeting property owners seeking professional management with brand and operational standards.
• Airbnb: Global short-term rental marketplace with adjacent co-host and Airbnb-friendly managed rental programs. While not a direct operator in Vietnam, it sets the standard for discovery, marketplace dynamics, and guest expectations that AirStay's marketplace competes against.
• Vinhomes (VHM): Vietnam's largest residential real estate developer with a growing serviced rental and property management arm. Competes for the same urban professional tenant base in Hanoi and brings significantly deeper capital and brand.
• CBRE Vietnam: Global commercial real estate services firm with residential property management services in Hanoi. Represents the professional services incumbent AirStay competes against for institutional and high-end managed rental contracts.
• PropertyGuru Vietnam (Batdongsan.com.vn): Vietnam's largest online real estate marketplace. Overlaps with AirStay's marketplace functionality and represents a more capitalized, broader competitor in property discovery and lead generation.

Direct peers

• Sonder Holdings: Tech-enabled serviced apartment and short-term rental operator with proprietary property management technology and a brand-forward operating model. Comparable as a technology-first apartment operator pursuing unit economics leverage through standardized operations and software.
• CoHost.vn: Vietnamese co-hosting and short-term rental management operator offering full-service property management for owners in Vietnam. Most directly comparable to AirStay's Technology Concierge model, targeting the same property owner segment with similar value propositions.
• Luxstay (LUX): Vietnamese short-term rental and serviced apartment platform previously backed by Y Combinator. Operates in similar geography with overlapping two-sided marketplace dynamics, comparable property categories, and a similar focus on standardized guest experiences.

Regional players

• Mogi: Vietnamese property listing and rental platform focused on HCMC and other southern markets. Comparable two-sided marketplace model targeting renters and landlords, although concentrated outside AirStay's Hanoi core.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/airstayvietnam

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Airstay