North Dublin Home Care

What North Dublin Home Care does

North Dublin Home Care is a not-for-profit home support services provider operating across north Dublin since 1974 as a registered charity and company limited by guarantee (legal entity: North Dublin Inner City Homecare and Home Help Service CLG; RCN: 20076245; CRN: 479056). It delivers person-centred care to older adults, people with dementia or other specialised needs, families with changing circumstances, individuals requiring palliative or end-of-life care, and family carers needing respite, through a portfolio of nine service lines covering home support, cleaning and domestic support, personal care and hygiene, specialised care, companionship and social support, support partnerships with healthcare professionals, respite care, palliative and end-of-life care, and family support and childcare.

The organisation employs a workforce of more than 100 Home Support Workers and care professionals, supported by clinical, HR, quality/compliance, marketing, IT, accounts/payroll, and management teams, and is led by CEO Debbie Rooney with a voluntary Board chaired by Michael Dowling. Its notable technology and capability assets include a new purpose-built headquarters at 96 Clontarf Rd, Dublin 3, and a Virtual Reality Dementia Training Room equipped by Age Scotland in February 2025 that allows staff and family members to experience a first-person perspective of living with dementia; the organisation has also contributed to published research on frailty, dementia prevalence, and person-centred care delivery.

NDHC generates revenue through two principal streams: HSE-funded home support services arranged after Health Service Executive assessment and priced under HSE tendering arrangements, and a private pay stream arranged directly with its Service Manager Lisa Murphy on flexible terms. Go-to-market is a hybrid of HSE/public-sector referrals, healthcare professional referrals (Public Health Nurses, GPs, Occupational Therapists), a direct-to-consumer private pathway, and community/digital awareness channels. As a social enterprise, any surplus is reinvested into workforce, training, and community services.

Name

North Dublin Home Care

Legal name

North Dublin Inner City Homecare and Home Help Service CLG

Website

https://ndhc.ie

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

North Dublin Home Care is a not-for-profit, HSE-approved home support provider serving older adults, people with dementia or specialised needs, families, and palliative care clients across north Dublin since 1974.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL), Dementia & Alzheimer’s Respite Care (HSABAGAF), Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL)

Keywords

• Home care services
• Personal care
• Dementia care
• Respite care
• Palliative care

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HSE-Funded Home Support Services: Services funded through HSE (Health Service Executive) following assessment of needs. As a HSE approved provider, pricing is guided by rates established through HSE tendering arrangements.
2. Private Pay Home Support Services: Flexible home support services with immediate start options available for those paying privately. Arranged directly with Service Manager Lisa Murphy.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

North Dublin Home Care is a not-for-profit home support services provider delivering person-centred in-home care to older adults, people with disabilities, families, and those with complex needs across north Dublin. Services include personal care, domestic support, specialised dementia care, companionship, respite care, palliative care, and family support, delivered by over 100 trained Home Support Workers under HSE-funded and private-pay arrangements.

Product overview

North Dublin Home Care is a not-for-profit home support services provider offering a comprehensive portfolio of person-centred care services across north Dublin. The company operates as a unified service model with nine interconnected service offerings: What Is Home Support (core assessment and planning), Cleaning & Domestic Support, Personal Care & Hygiene, Specialised Care (including dementia and complex care), Companionship & Social Support, Support Partnerships (multi-disciplinary coordination), Respite Care for Families, Palliative & End-of-Life Care, and Family Support & Childcare. All services are delivered by Home Support Workers and coordinated through quality, safety, and compliance teams, with HSE-funded and private payment options available.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Support Services Core home support service providing practical, emotional, and person-centred assistance to help people continue living independently, safely, and comfortably in their own homes and communities. Targets older adults and families in north Dublin via HSE-funded or private-pay pathways.
• Cleaning & Domestic Support Practical domestic support services including light household cleaning, laundry, meal preparation, grocery shopping, and assistance with everyday household routines for people in north Dublin.
• Personal Care & Hygiene Compassionate day-to-day personal care including bathing, dressing, toileting, oral hygiene, mobility support, and morning/evening routines tailored to individual needs.
• Specialised Care Compassionate, relationship-based support for people living with dementia, Alzheimer's disease, mental health challenges, physical disabilities, sensory impairments, and complex support needs in north Dublin.
• Companionship & Social Support Emotional wellbeing support through meaningful relationships and social interaction, including friendly conversation, shared hobbies, community outings, and reducing social isolation for service users in north Dublin.
• Support Partnerships Collaborative working alongside healthcare professionals, families, carers, and community services to support individual care needs and overall wellbeing for service users.
• Respite Care for Families Temporary care providing family carers meaningful time away from caring responsibilities while ensuring their loved one continues to receive safe, compassionate, and consistent support at home.
• Palliative & End-of-Life Care Compassionate palliative and end-of-life care focused on maintaining dignity, comfort, and emotional wellbeing for individuals and their families at home.
• Family Support & Childcare

Quantifiable outcome

• 83% organisational person-centredness identified in participatory action research study on person-centred delivery of home support for people with dementia
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Age ScotlandcoreStrategic or Co-development Partner · 11 February 2025Age Scotland equipped North Dublin Home Care to deliver cutting-edge Virtual Reality (VR) Dementia Training. This partnership enables immersive training experiences allowing staff and family members to experience a first-person perspective of living with dementia, fostering greater empathy and understanding.
• The Menopause HubminorStrategic or Co-development Partner · 10 February 2025Partnership in the Menopause Workplaces Excellence Awards, an initiative highlighting organisations that create supportive environments for women impacted by menopause symptoms.
• Great Places to WorkminorStrategic or Co-development Partner · 10 February 2025Partnership in the Menopause Workplaces Excellence Awards, which recognises employers putting in place supports and reasonable accommodation for those impacted by menopause symptoms at work.
• Alzheimer Society of IrelandminorGTM or Marketing Partner · 6 March 2020Partner for #DenimDay4Dementia fundraising and awareness campaign to support dementia services in Ireland.
• Royal College of Surgeons, IrelandminorStrategic or Co-development Partner · 28 August 2019Collaboration on the Care To Move Programme research with researchers from Australia, UK and Ireland, examining recruitment and research outcomes for movement improvement in older persons.
• Dr. Patricia Mc ParlandminorStrategic or Co-development Partner · 20 June 2019Co-facilitated National Dementia training for Group 6 staff members.
• HSE (Health Service Executive)coreChannel Partner/ Reseller/ DistributorHSE approved provider of home support services. Services are funded through HSE following assessment of needs, with NDHC operating under HSE tendering arrangements.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Comfort Keepers Ireland: International home care brand operating in Ireland offering personal care, companionship, and dementia support to seniors in their homes. Comparable service portfolio and HSE-recognised provider status.
• Home Instead Ireland: Franchised home care provider in Ireland delivering non-medical personal care, dementia care, and companionship services to older adults at home. Closely aligned service mix and target customer base.
• Caring Hands Ireland: Irish home care and supported living provider delivering personal care, dementia, and palliative support. Comparable non-medical home support service model targeting HSE and private clients.
• Heritage Homecare: Irish home care provider offering personal care, dementia care, and home support services in the greater Dublin area. Geographic overlap with NDHC's North Dublin catchment.
• Caremark Ireland: National home care provider delivering personal care, dementia support, respite, and live-in care across Ireland. Competes for the same HSE tendering opportunities and private-pay families.
• Right at Home Ireland: Franchised provider of in-home personal care, dementia support, and respite care across Ireland. Overlaps NDHC's elderly-focused home support offering with similar pay-for-service and HSE-tendered models.
• Bluebird Care Ireland: National home care provider operating across Ireland with HSE-approved personal care, dementia, and respite services delivered in clients' homes. Directly comparable model to NDHC, with broader geographic reach.

Others

• Age Scotland: Partner organisation that equipped NDHC's VR Dementia Training Room. Relevant as an ecosystem ally and dementia training innovator; not a direct competitor but provides NDHC with differentiated capability.
• Alzheimer Society of Ireland: National dementia support organisation that partners with NDHC on awareness campaigns (e.g., #DenimDay4Dementia). Tangentially comparable through overlapping dementia care mission but operates as an advocacy/support body rather than home care provider.

Regional players

• MHC (Mobility & Home Care): Dublin-focused home care and mobility services provider with overlapping HSE-approved home support offerings, providing direct local competition for North Dublin clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NorthDublinHomeCare
• Instagraminstagram.com/northdublinhomecare
• LinkedInlinkedin.com/company/north-dublin-home-care
• Xx.com/_N_D_H_C_

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Dublin Home Care