KnarrTek
KnarrTek sells BellHawk and MilramX-based operations command software — MES, WMS, and Track-and-Trace — to manufacturers, warehouses, processors, and regulated operations in the US, Canada, Mexico, Europe, and global markets, delivered via cloud, on-premise, or integrated deployment with intelligent agent automation.
- Company typePrivate
- Founded2019
- HeadquartersMillbury, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What KnarrTek does
KnarrTek is a privately held US software vendor, headquartered in Millbury, Massachusetts, that sells operations command software to manufacturers, warehouses, processors, and regulated operations across the US, Canada, Mexico, Europe, and global supply chain markets. The company's core offering is built on two proprietary platforms: BellHawk, a real-time operations tracking system that captures inventory, work-in-process, production, warehouse movement, labor, quality, and traceability activity via barcode and RFID; and MilramX, an intelligent agent platform that applies business rules, detects exceptions, routes information, and exchanges data with ERP, CAD, accounting, e-commerce, label, scale, and PLC systems. KnarrTek packages these platforms into three deployment options — BellHawk Online (cloud), WIPtracker (on-premise MES/WMS), and SmartOps24x7 (combined BellHawk + MilramX for 24x7 intelligent operations) — plus pre-paid customized software support bundles (Bronze/Silver/Gold).
The company sells through a consultative direct-sales motion supplemented by tradeshow presence and an SEO-driven website organized by capability and industry vertical, with CTAs for demos and contact. Pricing is quote-based for the three software packages; support is sold as pre-paid hour bundles priced at $1,000, $2,500, and $5,000 annually. The target customer base spans family-owned and mid-sized manufacturers, plus regulated operations in food & beverage, pharmaceuticals, medical devices, aerospace & defense, chemicals, cosmetics, cold storage, construction, and industrial distribution, with stated pain points around spreadsheet-based WIP, disconnected ERP, labeling errors, traceability gaps, and limited shop-floor visibility. No external funding rounds, M&A activity, parent company, or disclosed headcount were reported in the source material.
KnarrTek firmographics
Firmographics- Name
- KnarrTek
- Legal name
- KnarrTek
- Website
- https://knarrtek.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- KnarrTek sells BellHawk and MilramX-based operations command software — MES, WMS, and Track-and-Trace — to manufacturers, warehouses, processors, and regulated operations in the US, Canada, Mexico, Europe, and global markets, delivered via cloud, on-premise, or integrated deployment with intelligent agent automation.
- Ownership category
- akta.pro rank
KnarrTek industry classification
Industry- Product category
- Manufacturing Execution and Operations Tracking Software
- NAICS
- Software Publishers (513210), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Industrial Automation Software (SCADA, HMI, MES, Historian) (IMAHAHAJ)
- akta.pro secondary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where KnarrTek is headquartered
LocationHeadquarters
- HQ city
- Millbury
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
KnarrTek business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions (BellHawk Online, WIPtracker, SmartOps24x7): KnarrTek generates revenue through software licensing and subscriptions. Three packages are offered: BellHawk Online (cloud-based, browser-accessible), WIPtracker (on-premises MES/WMS), and SmartOps24x7 (smart operations with MilramX integration). Each package supports a different deployment path. Pricing is quote-based and tailored to customer requirements, deployment type, and scale.
- Pre-paid Software Support Bundles: KnarrTek offers pre-paid customized software support bundles (Bronze $1,000 / Silver $2,500 / Gold $5,000) that customers use for software questions, workflow support, troubleshooting, and operational improvements. Hours are deducted from a balance and can be topped up. Support includes configuration adjustments, user guidance, report updates, label changes, and ERP integration assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Bronze Bundle — 5 support hours for limited technical support needs |
| Subscription | Annual | Silver Bundle — 12.5 support hours for expanding businesses |
| Subscription | Annual | Gold Bundle — 25 support hours for advanced workflows and complex operations |
| Subscription | Monthly | BellHawk Online — Cloud-based inventory and production tracking package |
| Subscription | Monthly | WIPtracker — On-premise MES/WMS package |
| Subscription | Monthly | SmartOps24x7 — Smart operations with MilramX intelligent agents |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
KnarrTek product offering
Product offeringCore offering
KnarrTek sells operations command software that combines MES, WMS, and Track-and-Trace functionality for manufacturers, warehouses, processors, and regulated operations. The software, built on two proprietary platforms (BellHawk for real-time operational data capture and MilramX for intelligent agent automation), is offered in three deployment packages: BellHawk Online (cloud), WIPtracker (on-premise), and SmartOps24x7 (smart operations monitoring). Customers use the software to capture barcode/RFID scans, inventory movement, production activity, labor, quality checks, and label/shipping data and to exchange updates with ERP and supply chain systems.
Product overview
KnarrTek provides a platform-plus-packages architecture built on two core technology platforms: BellHawk and MilramX. BellHawk serves as the real-time operations tracking platform for inventory, WIP, production, warehouse, traceability, barcode/RFID capture, and labor tracking. MilramX provides intelligent agent automation and decision support for rules, alerts, system integration, and workflow routing. Three software packages are built on these platforms: BellHawk Online (cloud-based inventory and production tracking), WIPtracker (on-premise MES/WMS/tracking), and SmartOps24x7 (combined BellHawk and MilramX for smart operations monitoring with 24x7 intelligent agents). Additionally, KnarrTek offers customized software support services through Bronze, Silver, and Gold support bundles.
Differentiator
Problem solved
Functional benefit
Brands
- BellHawk: Materials tracking software platform for real-time inventory, WIP tracking, production tracking, warehouse management, materials traceability, barcode scanning, RFID tracking, labor tracking, job costing, label printing, quality records, and shipping. Core operational data capture platform.
- MilramX
- BellHawk Online
- WIPtracker
- SmartOps24x7
Products and services
- BellHawk Online Cloud-based inventory and production tracking package delivered via browser access and barcode scanning from shared devices. Tracks inventory, containers, lots, assets, materials, work orders, routes, labor, and WIP. Designed for small to mid-sized operations seeking fast deployment.
- WIPtracker On-premise manufacturing, warehouse, and production tracking software for teams needing deeper plant-floor control. Provides MES, WMS, QA, scheduling, and job costing workflows with offline-friendly plant-floor data capture via WIPtracker IIoT boxes. Best for complex production and warehouse environments.
- SmartOps24x7 Smart operations monitoring package combining BellHawk and MilramX for 24x7 intelligent monitoring, alerts, rules-based guidance, system integration, exception monitoring, and automated decision support. Best for teams needing continuous operational oversight powered by MilramX intelligent agents.
- Customized Software Support (Bronze, Silver, Gold Bundles) Pre-paid customized software support service for BellHawk Online, WIPtracker, and SmartOps24x7 customers. Offered in three tiers — Bronze ($1,000 / 5 hours), Silver ($2,500 / 12.5 hours), and Gold ($5,000 / 25 hours) — for troubleshooting, workflow questions, label changes, report updates, configuration adjustments, and ERP integration assistance. Hours are deducted from a balance and can be topped up.
Quantifiable outcome
- Reduce delays by up to 90% in dynamic operational environments through predictive planning and automated scheduling
Companies that use KnarrTek
Customer profileSegments10 records
Ideal customer profiles3 records
KnarrTek technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability8 records
Feature15 records
KnarrTek partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- QuickBooks (Intuit)coreBellHawk integrates with QuickBooks for ERP-connected workflows, enabling data exchange between operations and accounting teams. This integration helps reduce duplicate entry and gives financial teams more current inventory, production, and operational data.
- ERP Systems (General)coreMilramX supports data exchange with ERP, CAD, accounting, reporting, e-commerce, supplier, and logistics systems through configurable integration workflows, REST, SOAP, SFTP, AS2, EDI, and EPCIS. BellHawk serves as the operational data capture layer that feeds ERP systems with cleaner, real-time floor and warehouse data.
- CAD / Engineering SystemssupportingMilramX connects BellHawk operational data with CAD and engineering systems, supporting data exchange related to part details, drawings, revisions, BOM data, and engineering changes.
- Label Printer SystemssupportingBellHawk connects with label printing systems to support GS1 labeling, SSCC barcodes, container labels, pallet labels, and customer-specific labels. MilramX can automate label workflow triggers based on operational events.
- Barcode Scanner and RFID Reader Hardwaresupporting
- Supply Chain Partners (EDI/EPCIS)supportingMilramX supports EDI and EPCIS exchange for structured data exchange with supply chain partners, enabling traceability workflows that span multiple organizations in the supply chain.
Scale indicators1 record
Expansion highlights6 records
KnarrTek competitors and assessment
Company assessmentBroad incumbents
- Aptean: Aptean offers process manufacturing ERP and MES (e.g., Aptean Food & Beverage, Process Manufacturing) covering traceability, quality, and batch records. Comparable regulated-industry focus to KnarrTek but at much larger enterprise scale.
- Blue Yonder (Luminate Platform): Blue Yonder offers supply chain, manufacturing, and WMS solutions with significant AI/ML capabilities — overlapping with KnarrTek's MilramX intelligent agents and SmartOps24x7 positioning in supply chain and operations monitoring.
- SAP (S/4HANA Manufacturing / Digital Manufacturing Cloud): SAP dominates manufacturing software with ME/MES, WM/EWM, and batch/traceability modules. Represents the enterprise incumbent against which KnarrTek positions itself as a lighter, faster, mid-market alternative.
- Oracle Manufacturing Cloud: Oracle's MES and SCM Cloud cover shop-floor execution, traceability, and supply chain integration — overlapping with KnarrTek's regulated-industry and ERP-integration capabilities but at enterprise scale.
- Manhattan Associates (Manhattan Active WM): Manhattan's WMS is a leading enterprise warehouse management solution competing directly with KnarrTek's WMS capabilities for larger distributors and 3PLs that need advanced warehouse control.
Emerging players
- Tulip Interfaces: Tulip provides a frontline operations app platform with composable MES apps, barcode/RFID capture, and analytics — targeting many of the same mid-market and regulated manufacturers as KnarrTek but via a no-code app builder model.
Direct peers
- Lighthouse Systems: Lighthouse Systems offers a modular MES platform (LighthouseFS) focused on real-time production tracking, quality, OEE, and traceability for regulated manufacturers — a strong functional overlap with BellHawk and WIPtracker.
- Critical Manufacturing: Critical Manufacturing provides a modular MES for high-tech and regulated industries (semiconductor, medical devices, discrete manufacturing). Overlaps with KnarrTek on MES, traceability, and integration with ERP and shop-floor automation.
- Aegis Software (FIS): Aegis provides FactoryLogix MES and traceability software for discrete and regulated manufacturers. It is the most direct peer to KnarrTek's BellHawk/WIPtracker offering, competing on shop-floor tracking, quality, and compliance traceability in similar verticals like medical devices, aerospace, and electronics.
- Dassault DELMIAworks (IQMS): Previously IQMS, DELMIAworks offers an all-in-one ERP/MES for discrete manufacturers, with strong shop-floor, quality, and traceability modules. Comparable mid-market positioning to KnarrTek's WIPtracker.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
KnarrTek social profiles
Digital presenceKnarrTek compliance and trust
Trust signalCompliance2 records
KnarrTek financial estimates
Financial estimateRevenue estimate
Valuation estimate
KnarrTek leadership team
Management profileNumber of profiles
Profiles1 record
KnarrTek funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KnarrTek M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KnarrTek
What does KnarrTek do?
KnarrTek sells operations command software that combines MES, WMS, and Track-and-Trace functionality for manufacturers, warehouses, processors, and regulated operations. The software, built on two proprietary platforms (BellHawk for real-time operational data capture and MilramX for intelligent agent automation), is offered in three deployment packages: BellHawk Online (cloud), WIPtracker (on-premise), and SmartOps24x7 (smart operations monitoring). Customers use the software to capture barcode/RFID scans, inventory movement, production activity, labor, quality checks, and label/shipping data and to exchange updates with ERP and supply chain systems.
Is KnarrTek a public or private company?
KnarrTek is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KnarrTek founded?
KnarrTek was founded in 2019. It employs 1 to 10 people.
Where is KnarrTek based?
KnarrTek is headquartered in Millbury, United States, in the North America region.
How does KnarrTek make money?
Two revenue lines are on record. Software Subscriptions (BellHawk Online, WIPtracker, SmartOps24x7) is the primary driver. The others are pre-paid Software Support Bundles.
Who are KnarrTek's main competitors?
Broad incumbents on record are Aptean, Blue Yonder (Luminate Platform), SAP (S/4HANA Manufacturing / Digital Manufacturing Cloud), Oracle Manufacturing Cloud and Manhattan Associates (Manhattan Active WM). Tulip Interfaces is listed as an emerging player. Direct peers are Lighthouse Systems, Critical Manufacturing, Aegis Software (FIS) and Dassault DELMIAworks (IQMS).
Does KnarrTek have an API?
No public API is recorded for KnarrTek.
What industry is KnarrTek in?
KnarrTek's product category is Manufacturing Execution and Operations Tracking Software. Its primary akta.pro industry code is IMAHAHAJ, Industrial Automation Software (SCADA, HMI, MES, Historian), with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 513210 and its SIC code is 7372.