Zayed Higher Organization

What Zayed Higher Organization does

The Zayed Authority for People of Determination is a government authority established on April 19, 2004 by Law No. (2) in the Emirate of Abu Dhabi, under the directives of the late Sheikh Zayed bin Sultan Al Nahyan. Operating with full financial and administrative independence and governed by a Board of Directors of 7 to 11 members, it unified all pre-existing humanitarian care centers and social service institutions for people with disabilities under a single mandate. In September 2025, the Abu Dhabi Executive Council approved the formation of a Board of Trustees chaired by His Highness Sheikh Khalid bin Zayed Al Nahyan, signaling institutional elevation.

The Authority delivers a portfolio of integrated rehabilitation and support services to People of Determination (individuals with disabilities) across three regions — Abu Dhabi, Al Ain, and Al Dhafra. Services span People of Determination ID card issuance and renewal, multiple parking permit variants (standard, senior Emiratis, special medical cases), full assessment and evaluation appointments, student reports and Individual Educational Plans, sports club memberships for competitive participation, an initial evaluation service for babies to detect remote disabilities, a Sign Language Dictionary, and the Alataa Award recognition program. These services are accessed primarily through the TAMM Abu Dhabi Government Portal and physical centers and clubs, with mobile apps available on iOS and Android and social media presence on Facebook, Instagram, X, and YouTube.

The Authority operates under a government-funded mandate rather than a commercial revenue model; services are provided under public authority with no publicly disclosed pricing. A notable partnership with Q Mobility was formalized via MoU at GITEX Global 2025 to develop the Mawaqif and Darb mobility services for People of Determination. The Authority is a non-traded government state entity under the Abu Dhabi Government, with no disclosed revenue, funding rounds, or commercial subsidiaries.

Name

Zayed Higher Organization

Legal name

Zayed Authority for People of Determination

Website

https://zho.gov.ae

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Zayed Authority for People of Determination is an Abu Dhabi government authority providing integrated rehabilitation, disability assessment, ID cards, parking permits, sports programs, and support services for People of Determination across the Abu Dhabi, Al Ain, and Al Dhafra regions.

Ownership category

akta.pro rank

Product category

Government Disability Services

NAICS

Public Administration (92)

akta.pro primary industry

Disability Documentation Review & Eligibility Determination (EDALAGAH)

akta.pro secondary industries

Assessment, Certification & Qualifications Frameworks (BPADAKAL), Results, Scoring, Appeals & Malpractice Adjudication Authorities (EDADAFAI)

Keywords

• Disability rehabilitation services
• People of determination support
• Accessibility parking permits
• Disability assessment services
• Community inclusion programs

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels3 records

Marketing channels6 records

Core offering

Zayed Authority for People of Determination is a government entity that delivers integrated rehabilitation, identification, and social empowerment services for people with disabilities across the Emirate of Abu Dhabi. Its offering centers on the People of Determination ID card, accessible parking permits, full disability assessment and evaluation, student educational reports and Individual Educational Plans, sports club memberships, vocational and community inclusion programs, plus awareness resources such as the Sign Language Dictionary. Services are delivered through physical centers and clubs in Abu Dhabi, Al Ain, and Al Dhafra, and digitally through the TAMM Abu Dhabi government portal and dedicated mobile applications.

Product overview

Zayed Authority for People of Determination provides a comprehensive suite of government services focused on disability support and rehabilitation. The organization offers a portfolio of integrated digital services including: People of Determination card issuance and renewal; various parking permit services for people of determination, seniors, and special medical cases; educational assessment and student report services; sports club membership; and accessibility resources such as a Sign Language Dictionary. The services operate through the TAMM Abu Dhabi government platform and include both online appointment booking for evaluation and remote disability detection services for babies. The Alataa Award recognizes excellence among people of determination. Services are delivered through centers and clubs across Abu Dhabi, Al Ain, and Al Dhafra regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Issue People of Determination Card Service enabling individuals in Abu Dhabi to apply for a People of Determination card to access discounts, exemptions, and facilities across entities in the Emirate of Abu Dhabi.
• Renew People of Determination Card Service allowing users to renew their People of Determination card to maintain access to discounts, exemptions, and facilities across entities in Abu Dhabi.
• Issue Parking Permit for People of Determination Service for applying for a new parking permit enabling people of determination to use designated parking spaces to facilitate mobility.
• Amend Existing People of Determination Parking Permit Service for requesting amendments to vehicles registered on an existing People of Determination parking permit to use designated parking spaces.
• Renew Parking Permit for People of Determination Service for submitting renewal requests for parking permits to continue using designated parking lots for people of determination.
• Issue Parking Permit for Special Medical Cases Service for issuing parking permits to individuals with health conditions and special diseases that impede movement, who do not meet standard People of Determination card criteria, to use designated parking spaces.
• Issue Parking Permit for Senior Emiratis Service for issuing parking permits to senior citizens who do not meet standard People of Determination card criteria, enabling use of designated parking spaces to facilitate mobility.
• Issue Student Reports for People of Determination Service for issuing student reports including assessment reports, Individual Educational Plans (IEP), and observation reports for students with disabilities enrolled in Zayed Authority centers.
• Book Appointment for Full Assessment and Evaluation Service for obtaining an appointment to evaluate various disabilities using tools for hearing and vision evaluation, under specialist supervision, and receiving a full assessment and evaluation report.
• Sports Club Membership for People of Determination Service enabling subscription to sports club membership for people of determination to participate in sports games and represent the country in international, regional, and local competitions.
• Sign Language Dictionary Online accessibility resource aimed at empowering the Deaf and Hard of Hearing by spreading knowledge of Sign Language as the cornerstone of their communication and culture, making it accessible for everyone to learn.
• Alataa Award An award program recognizing excellence and achievements of people of determination.
• Initial Evaluation Service for Babies Service for preliminary evaluation of suspected remote disabilities in babies and early detection of developmental concerns.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Q MobilityminorStrategic or Co-development Partner · 18 October 2025Zayed Authority for People of Determination and Q Mobility signed a Memorandum of Understanding (MoU) aimed at developing and enhancing the 'Mawaqif' and 'Darb' services provided to people of determination. The partnership was announced during GITEX Global 2025.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Tamkeen (Bahrain): Bahraini authority supporting employment and economic empowerment, including for people with disabilities. Comparable in mandate elements around vocational training and inclusion but with broader labor-market focus.
• Sanad (Abu Dhabi): Abu Dhabi initiative supporting people with disabilities through employment and social integration. Comparable mission around disability empowerment and inclusion, smaller in scope than Zayed Authority.

Others

• Federal Authority for Identity, Citizenship, Customs & Port Security (UAE): UAE federal authority handling ID card issuance and population registration. Adjacent in that Zayed Authority issues its own PoD cards and parking permits, which must integrate with broader federal identity infrastructure.

Regional players

• Sharjah City for Humanitarian Services: Sharjah-based non-profit providing rehabilitation, education, and vocational services for people with disabilities. Comparable in service mix (rehabilitation, education, vocational training) but operates in a different emirate.
• Community Development Authority (Dubai): Dubai's equivalent authority for social and disability services. Performs a structurally similar role in a neighboring emirate but does not compete directly since it operates under a different jurisdictional mandate.

Direct peers

• National Authority for the Handicapped (Saudi Arabia): Saudi government body with a mandate similar to Zayed Authority for issuing disability IDs, providing rehabilitation, and supporting inclusion for people with disabilities. Most direct international comparator in terms of mandate and service mix.
• Mada Center for Assistive Technology (Qatar): Qatar-based center providing assistive technology services and accessibility resources for people with disabilities. Comparable in its focus on disability inclusion but with a narrower assistive-tech mandate.
• Department of Community Development (Abu Dhabi): Abu Dhabi government entity that regulates and develops the social sector, including disability services. Operates within the same emirate and works in close coordination with Zayed Authority on community inclusion policies.

Broad incumbents

• Abu Dhabi Department of Health: Abu Dhabi's healthcare regulator. Overlaps with Zayed Authority on disability assessment and rehabilitation, particularly around medical evaluation and certification of disability status.
• Ministry of Community Development (UAE): UAE federal ministry overseeing social welfare, including services for People of Determination across all emirates. Operates at a higher jurisdictional level and provides overlapping social welfare and disability-related programming.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/zhoCare
• YouTubeyoutube.com/user/mediazho
• Facebookfacebook.com/zhocare
• Instagraminstagram.com/ZhoCare
• LinkedInlinkedin.com/company/zhocare

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Zayed Higher Organization