What The Freedom Hub does

The Freedom Hub is a registered Australian charity (ABN 18 168 758 530) with DGR status, founded in 2014 and headquartered in Waterloo, Sydney. The organization operates as a certified social enterprise delivering two interconnected program streams: (1) the Survivor School, described as Australia's only life-long wrap-around care program for survivors of modern slavery and human trafficking, providing trauma-informed courses, peer support, employment pathways, and alumni engagement, with 80% of participants reportedly finding employment within 12 months; and (2) Ethical Business Services, a portfolio of advisory offerings including Modern Slavery Advisory, Survivor Engagement via a Survivor Advisory Board, Incident Response and Remediation, Compliance Training, Risk and Compliance Review, Survivor Employment Pathways, and tiered Partnerships and Sponsorships.

The organization does not describe itself as a technology company; its underlying capability is trauma-informed human expertise and lived-experience advisory, with no proprietary technology platform. Revenue is generated through five streams: social enterprises (Waterloo Cafe, ethical catering, events venue hire, and an online shop), professional advisory fees (Modern Slavery Act 2018 gap analyses, statement support, and incident response consulting under Australia's Modern Slavery Act 2018), recurring corporate partnerships (Platinum $10K/month, Gold $7K/month, Silver $5K/month tiers with 12-month minimums), individual and corporate donations, and survivor sponsorships at approximately $5,000 per survivor per year.

The go-to-market combines enterprise consultative sales for advisory services (targeting corporations with AU$100M+ revenue subject to Modern Slavery Act reporting) with a community-led referral model for the Survivor School (drawing on Red Cross, Australian Federal Police, domestic violence shelters, hospitals, and direct self-referral). Named enterprise clients include Commonwealth Bank, Westpac, Suncorp, Telstra, Google Sydney, Oracle Sydney, Reece Group, First Sentier Investors, Gilbert & Tobin, Holding Redlich, and Sydney Airport, with cumulative training/engagement exceeding 500 organizations. The Waterloo Cafe and events venue are currently closed for relocation to a larger 293sqm Makerspace venue in the Waterloo Collective Metro Precinct, targeted to reopen in September 2026.

Name

The Freedom Hub

Legal name

The Freedom Hub Ltd

Website

https://thefreedomhub.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

The Freedom Hub is a registered Australian charity operating the Survivor School, Australia's only life-long wrap-around care program for modern slavery survivors, alongside Ethical Business Services providing Modern Slavery Act advisory, training, and remediation support to Australian corporates, funded by social enterprises, donations, and corporate partnerships.

Ownership category

akta.pro rank

Product category

Survivor Support and Modern Slavery Advisory

NAICS

Human Rights Organizations (813311), Vocational Rehabilitation Services (62431), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)

akta.pro secondary industries

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Modern slavery advisory
• Survivor support services
• Human rights consulting
• Ethical supply chain
• Social enterprise operations

Headquarters

HQ city

Redfern

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Social Enterprise Operations: The Freedom Hub operates multiple social enterprises including an ethical cafe (Waterloo Cafe), catering services, event venue hire, and an online shop selling ethical gifts. These social enterprises generate revenue through direct customer sales while directing 100% of profits to survivor support programs. The cafe serves ethically sourced coffee and food, events venue hosts corporate events and weddings, and the shop sells items like Freedom Fighter Coffee and soy candles.
2. Ethical Business Advisory Services: Professional consulting services for businesses on modern slavery compliance, including training workshops, risk assessments, incident response planning, modern slavery statement development, and survivor engagement consulting. These services are offered to corporations, SMEs, and government entities seeking to strengthen ethical supply chain practices and comply with the Australian Modern Slavery Act 2018.
3. Donations and Charitable Contributions: Tax-deductible donations from individuals, corporations, and charitable foundations. The organization is a registered Australian charity with DGR (Deductible Gift Recipient) status, allowing donors to claim tax deductions. 100% of public donations go directly to survivor support as administrative costs are covered by social enterprises.
4. Survivor Sponsorship Programs: Corporate and individual sponsorship of survivor programs through the Survivor School. Sponsors can fund key pillars of survivor recovery including safety, education, and work readiness. The basic cost to support a survivor is approximately $5,000 per year, with additional fundraising needed for high-needs cases.
5. Corporate Partnership Tiers: Structured corporate partnership programs with three tiers: Platinum Sponsorship ($10,000/month), Gold Partner ($7,000/month), and Silver Partner ($5,000/month), each with minimum 12-month commitments. Includes recognition benefits, speaking engagements, discounts on advisory services and venue hire, and access to survivor sponsorship programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

The Freedom Hub runs the Survivor School, a free trauma-informed wrap-around care program offering survivors of modern slavery life skills training, education, peer support, and employment pathways. It complements this with paid Modern Slavery Advisory Services to businesses, including risk assessments, compliance training, survivor engagement, incident response and remediation, and corporate partnerships. Funding is generated through social enterprises (Waterloo Cafe, catering, events and venue hire, online shop) whose profits, alongside donations and corporate sponsorships, support survivor programs.

Product overview

The Freedom Hub operates as a certified social enterprise and registered Australian charity with DGR status, consisting of a portfolio of interconnected programs and social enterprises. The core mission is delivered through the Survivor School — Australia's only life-term wrap-around care program for modern slavery survivors — supported by Ethical Business Services that include Modern Slavery Advisory, Survivor Engagement, Incident Response & Remediation, Compliance Training & Workshops, Risk & Compliance Review, Survivor Employment Pathways, and Partnerships & Sponsorships. Revenue generation comes from social enterprises: Waterloo Cafe, Ethical Catering, Events & Venue Hire, and an online Shop selling ethical products. 100% of all profits fund survivor support programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Survivor School Free, trauma-informed, life-term wrap-around care program for survivors of modern slavery in Australia, providing personalised life skills, confidence-building, peer support, employment pathways, and alumni support.
• Modern Slavery Advisory Services Professional consulting helping Australian organisations strengthen human rights due diligence, identify modern slavery risks in operations and supply chains, and move beyond compliance to meaningful impact under the Australian Modern Slavery Act 2018.
• Compliance Training and Workshops Interactive, survivor-informed training programs delivered to leadership, procurement, HR, and employee groups to build awareness, confidence and capability to address modern slavery and human rights risks in high-risk industries.
• Risk and Compliance Review Services helping organisations improve visibility of modern slavery and human rights risks across supply chains by reviewing procurement practices, supplier data, risk indicators, and workplace systems to develop practical response pathways.
• Incident Response and Remediation Survivor-informed strategies and ethical remediation guidance giving businesses trauma-informed advice, access to survivor support, and ethical resolution strategies that protect affected individuals and mitigate future risks.
• Survivor Engagement Paid consultation providing organisations with exclusive access to survivor insights through the Survivor Advisory Board, enabling human-centred ethical policy development, corporate governance strengthening, and survivor-led solutions.
• Survivor Employment Pathways Program connecting survivors with employment through paid work experience, job matching, trauma-informed onboarding support, and ongoing collaboration with partner businesses to create sustainable career pathways.
• Partnerships and Sponsorships Tiered corporate partnership program (Platinum $10,000/month, Gold $7,000/month, Silver $5,000/month, 12-month minimum commitments) enabling businesses to fund survivor recovery, education, and remediation while demonstrating corporate social responsibility.
• Waterloo Cafe Ethical cafe in Waterloo, Sydney serving premium ethically sourced coffee, tea, and seasonal food, with 100% of profits directed to survivor support programs.
• Ethical Catering Corporate catering service delivering fresh, ethically sourced food across Sydney CBD, North Sydney, Parramatta, Pyrmont, and Inner West, including gourmet sandwiches, warm breakfast items, and dietary accommodations, with 100% of profits funding the Survivor School.
• Events and Venue Hire Ethical events venue in a heritage warehouse offering flexible packages (blank canvas, assisted, fully managed) for corporate events, weddings, and celebrations, accommodating up to 100 guests, with 100% of profits supporting survivor programs.
• Online Shop Online shop selling ethical gifts and everyday items such as Freedom Fighter Coffee, soy candles, and survivor gifts, supporting small Australian businesses and combatting modern slavery through ethical supply chains.

Quantifiable outcome

• 80% of survivors find employment within 12 months of enrolling in the Survivor School program
• +2 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Commonwealth BankcoreStrategic or Co-development PartnerCommonwealth Bank engaged The Freedom Hub for gap analysis on modern slavery work in ANZ using the Australian Modern Slavery Act 2018, providing improvement opportunities across all seven criteria. The Freedom Hub also completed peer benchmarking using the Corporate Human Rights Benchmark from the World Alliance, benchmarking 41 data points across five categories.
• Reece GroupcoreStrategic or Co-development PartnerReece Group engaged The Freedom Hub for gap analysis on modern slavery work using the Australian Modern Slavery Act 2018, workshop for modern slavery working group, and established a blueprint for FY24 to FY27 activities under categories of prevention, risk assessment, and mitigation and remediation.
• First Sentier InvestorscoreStrategic or Co-development PartnerInvestment management firm engaged The Freedom Hub for modern slavery advisory services.
• Red CrosscoreStrategic or Co-development PartnerThrough the Australian Government's Support for Trafficked People Program managed by Red Cross, survivors are referred to The Freedom Hub for ongoing trauma-informed support and future-focused programs throughout their recovery. Red Cross identifies victims through Australian Federal Police (AFP) referral.
• 8.7 Network (Commonwealth)minorStrategic or Co-development PartnerThe Freedom Hub participates in the 8.7 Network, connecting with anti-slavery organisations across Australia and internationally to develop context-specific response recommendations informed by local realities.
• Australian Federal Police (AFP)coreStrategic or Co-development PartnerAFP identifies trafficking victims and initiates 60-day support plans including legal, financial, and healthcare assistance. Referrals flow through to The Freedom Hub for survivor support coordination.
• NSW GovernmentminorStrategic or Co-development PartnerNSW Government procurement processes require suppliers to demonstrate how they address modern slavery risks. The Freedom Hub supports NSW Government suppliers and agencies with compliance.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• A21: Global non-profit operating survivor support, prevention education, and aftercare programmes across multiple countries. Directly comparable wrap-around survivor care and corporate/educational awareness training offerings.
• Hagar International: International non-profit providing survivor recovery, reintegration, and economic empowerment services across Asia and the Pacific. Comparable wrap-around survivor care model and employment pathway focus.
• Walk Free (Minderoo Foundation): Global anti-slavery initiative producing the Global Slavery Index and funding system-level interventions. Comparable in advocacy and data-driven approach to modern slavery, with a broader international footprint than The Freedom Hub.
• Anti-Slavery Australia: Australian legal and policy centre based at Macquarie University dedicated to combating modern slavery. Operates survivor legal assistance, research, and policy advocacy — directly comparable to The Freedom Hub's survivor support and ethical business mission.
• ACRATH (Australian Catholic Religious Against Trafficking in Humans): Australian non-governmental coalition advocating against human trafficking and supporting survivors through education, advocacy, and survivor accompaniment. Directly comparable in mission, survivor-centred support model, and Australian operating geography.

Broad incumbents

• Sedex: Global supply chain ethics platform providing data, risk assessment, and member services for ethical sourcing and modern slavery compliance. Comparable buyer base (large corporates) and modern slavery advisory context, but as a technology platform rather than survivor-led service.
• BSR (Business for Social Responsibility): Global sustainable business consultancy advising large corporates on human rights, supply chain, and ESG strategy. Comparable enterprise customer overlap and human rights due diligence practice area, but as a broad ESG consultancy rather than specialist survivor-led provider.
• The Salvation Army Australia — Anti-Trafficking Services: Major Australian NGO operating a national anti-trafficking response including survivor accommodation, case management, and government-funded support pathways. Comparable mission but much larger footprint and government-contracted service delivery.

Regional players

• Issara Institute: Non-profit working with business to address human trafficking and forced labour in supply chains across Southeast Asia. Comparable in supply chain advisory and corporate engagement but operates primarily in Asia.
• Polaris Project: US-based anti-trafficking organisation operating the National Human Trafficking Hotline and survivor services. Comparable survivor support and policy work, with a US focus rather than Australian operating geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/freedomhuborg
• LinkedInlinkedin.com/company/the-freedom-hub/?originalSubdomain=au
• Instagraminstagram.com/freedomhuborg
• Xx.com/freedomhuborg

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Freedom Hub