CAPTAIN Community Human Services

Name

CAPTAIN Community Human Services

Legal name

CAPTAIN Community Human Services

Website

https://captaincares.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Schenectady

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Infrastructure

Revenue model

1. Individual Donations: Tax-deductible charitable donations from individuals supporting the organization's mission to serve children, families, and seniors in the community.
2. Grant Funding: Grants from foundations and government entities including CDPHP Foundation grants for specific programs like Wellness Express Medical Transportation Program, Common Roots Foundation grants, and other regional foundation support.
3. Thrift Store Proceeds: 100% of proceeds from CAPTAIN's Treasures thrift store support over 30 programs and services. The store sells gently-used clothing, home goods, and provides vouchers to program clients in need.
4. Special Events: Annual fundraising events including the Unbridled Affair Gala, Route 50 Mile, and community fundraising events that generate donations and awareness.
5. Community Food Drives: Food and hygiene product donations collected through community drives support the emergency food pantry operations.
6. Innovation Collaborative Services: Fee-for-service mentoring program for social impact sector employees at $50/hour with scholarships available, and grant writing collaborative services for nonprofits.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

CAPTAIN Community Human Services is a nonprofit that provides over 30 free community social service programs to children, families, and seniors across New York's Capital Region, including emergency food and hygiene assistance, homelessness prevention and youth shelter, family mentoring, senior transportation and companionship, youth development programs (CAPteens, JR CAPteens, Job Assist), and seasonal aid. It also operates CAPTAIN's Treasures, a volunteer-run thrift store whose proceeds fund the programs, and The Innovation Collaborative, a fee-based mentoring and grant development service for other social impact organizations.

Product overview

CAPTAIN Community Human Services is a nonprofit social services organization offering over 30 programs and services organized into several portfolio areas. The core offerings include emergency assistance programs (food pantry, homelessness prevention, emergency financial assistance), youth development (CAPteens, JR CAPteens, Job Assist, Runaway & Homeless Youth Shelter, Safe Harbour), senior services (Care Links, Wellness Express Transportation), seasonal assistance (Holiday programs, Bike Works, Tax Assistance), and community support (Cheryl's Lodge, Family Development Mentoring, Getting Ahead). The organization also operates CAPTAIN's Treasures, a thrift store social enterprise that generates 100% of proceeds to fund programs. Recent additions include The Innovation Collaborative offering grant development and mentoring services to other nonprofits. The portfolio is currently undergoing expansion through the Building Brighter Futures Capital Campaign, which includes acquisition of the Shenendehowa district building for a new Community Engagement & Resource Center.

Differentiator

Problem solved

Functional benefit

Brands

• CAPTAIN's Treasures: A next-to-new thrift shop providing gently-used quality clothing and home goods at affordable prices, with 100% of proceeds supporting CAPTAIN CHS programs and services.
• Cheryl's Lodge
• Karyl's Kupboard
• Care Links
• Safe Harbour
• Bike Works
• CAPteens & JR CAPteens
• STEHP
• The Innovation Collaborative
• Wellness Express
• Getting Ahead

Products and services

• CAPTAIN's Treasures
• Emergency Food & Hygiene Pantry (Karyl's Kupboard)
• Family Assistance Program
• Solutions to End Homelessness Program (STEHP)
• Runaway & Homeless Youth Shelter
• Safe Harbour
• Supportive Housing for Homeless Youth
• Street Outreach Program
• CAPteens & JR CAPteens
• Job Assist
• Care Links
• Wellness Express Transportation
• Holiday, School & Winter Assistance
• Bike Works
• Tax Assistance (VITA)
• Getting Ahead & Staying Ahead
• Family Development Mentoring
• Cheryl's Lodge
• Free Summer Meals
• The Innovation Collaborative
• Zachary Culnan Memorial Family Fund Activity Scholarship

Quantifiable outcome

• 7,000+ community members supported annually through life-changing programs
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and supporting.

• Shenendehowa Central School DistrictcoreStrategic or Co-development Partner · 1 June 2025Sold district administrative building to CAPTAIN CHS for $3.5 million capital project to create Community Engagement and Resource Center at 5 Chelsea Place.
• Shenendehowa Central School DistrictcoreStrategic or Co-development PartnerPartnership for CAPteen and JR CAPteen youth development programs involving teens in community service and philanthropy.
• Hoffman Car WashsupportingGTM or Marketing PartnerFood drive partnership offering free car washes to customers who donate non-perishable food items at annual spring food drives.
• Regional Food BankcoreStrategic or Co-development PartnerPartnership for monthly food distribution events providing FREE food to anyone who needs it, embodying community support.
• Equitable AdvisorssupportingGTM or Marketing PartnerVolunteer group that helped refresh and revitalize the youth shelter facility.
• Blaze Pizza, Red Robin, Chipotle, PanerasupportingGTM or Marketing PartnerRestaurant fundraisers where 20-25% of sales are donated back to CAPTAIN CHS programs.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCBXOfeL4tsSFmg-1Ei09nsw?view_as=subscriber
• Facebookfacebook.com/CAPTAINCHS
• LinkedInlinkedin.com/company/captainchs
• Instagraminstagram.com/captaincares

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAPTAIN Community Human Services