ARPASYS Store

What ARPASYS Store does

ARPASYS Store is the retail and managed-IT division of ARPASYS Groupe, a privately held French IT solutions provider headquartered in Narbonne and operating through three wholly-owned subsidiaries (Store, ESN, Studio) under the legal entity PARAZOLS SAS. The Store division specializes in IT infrastructure services including Ajax wireless alarm systems, IP video surveillance, domotics, networking, servers, and 24/7 managed IT (infogérance), serving local SMBs, individual homeowners, and larger enterprise clients through a physical showroom and on-site field sales. The group has developed a portfolio of seven proprietary SaaS platforms—ARPAVIEW (digital signage), BEHOLDER (stadium video control), SP System (vehicle tracking), Kactus (healthcare staffing), ARPABOT (price monitoring), ONE (CRM/ERP), and Relais de Prévention (occupational risk training)—used by clients such as Ligue 1 football clubs, Pro A volleyball clubs, municipalities, and SMBs.

ARPASYS generates revenue through four streams: hardware sales (security cameras, alarms, servers, networking equipment), managed IT services subscriptions, professional services (audits, integration, training), and SaaS subscriptions for its proprietary platforms. The company targets a hybrid customer mix spanning SMBs (primary), enterprise organizations, public institutions, healthcare professionals, sports clubs, and individual consumers. Go-to-market combines a physical retail store in Narbonne, enterprise field sales with free infrastructure audits, and inside sales for platform demos. Technology partnerships with AWS, Azure, Google Cloud, OVHcloud, 3CX, Ajax, Hikvision, Dahua, Axis, and domotics protocol providers (KNX, Z-Wave, Zigbee, Home Assistant) underpin the bundled offering.

The company is founder-owned (Olivier and Vincent Parazols) with no external investors, registered capital of €10,000, and a headcount of approximately 20 people spanning development, project management, technical support, and commercial roles. Geographic reach is primarily metropolitan France (Occitanie region) with documented expansion to DOM-TOM (Réunion island). Marketing is conducted through LinkedIn, Facebook, and Google Reviews (130+ reviews, 4.6/5 rating). No revenue, ARR, or growth metrics are publicly disclosed.

Name

ARPASYS Store

Legal name

PARAZOLS

Website

https://arpasys.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

ARPASYS Store is the retail and managed IT division of ARPASYS Groupe, a Narbonne-based French firm providing IT infrastructure, security, domotics, and proprietary SaaS platforms to SMBs, enterprises, public institutions, sports clubs, and healthcare providers across France and DOM-TOM.

Ownership category

akta.pro rank

Headquarters

HQ city

Narbonne

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services (Infogérance): Complete IT infrastructure management including 24/7 monitoring, automatic backups, preventive maintenance, and technical support
2. Hardware Sales: Sale of security systems (Ajax alarms, video surveillance cameras, NVR/DVR), networking equipment, servers, and domotics hardware
3. Software/SaaS Subscriptions: Subscription-based software platforms including ONE (CRM/ERP), Kactus, Relais de Prévention, ARPABOT, and ARPAVIEW hosting
4. Professional Services: Network configuration, security audits, system integration, training, and on-site technical support

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

ARPASYS Store is the IT infrastructure and managed-services division of ARPASYS Groupe, selling and supporting security hardware (Ajax alarms, IP video surveillance, domotics), enterprise networking and telephony (3CX), servers, and complete IT infrastructure management (Infogérance). It complements ARPASYS ESN's proprietary SaaS platforms (ARPAVIEW, BEHOLDER, ONE, Kactus, ARPABOT, SP System, Relais de Prévention) and ARPASYS Studio's web development services, targeting SMBs, enterprises, public institutions, and select residential customers across France including DOM-TOM.

Product overview

ARPASYS Store is part of ARPASYS Groupe, a three-company structure comprising ARPASYS Store (IT infrastructure and services), ARPASYS ESN (software engineering and AI), and ARPASYS Studio (web agency). The core product portfolio includes proprietary SaaS platforms: ARPAVIEW Web Manager (digital signage, 2006), Beholder (video management for stadiums, 2006), SP System (vehicle tracking and security, 2015), Kactus (healthcare staffing platform, 2018), ARPABOT (competitive price monitoring, 2022), ONE Platform (all-in-one CRM/ERP, 2022), and Relais de Prévention (occupational risk training platform, 2024). The Store division provides complementary managed IT services including Ajax alarm systems, IP video surveillance (Hikvision, Dahua, Axis), professional domotics (KNX, Z-Wave, Zigbee, Home Assistant), enterprise networks and security, 3CX IP telephony, server solutions, and IT infrastructure management. The Studio offers web development using WordPress, Shopify, and WooCommerce. The ESN division develops AI agents and automation solutions. All divisions operate synergistically from Narbonne, France.

Differentiator

Problem solved

Functional benefit

Brands

• ARPAVIEW: SaaS multimedia management software for multi-site digital signage, developed since 2006
• BEHOLDER
• ONE
• Relais de Prévention
• Kactus
• ARPABOT
• SP System

Products and services

• ARPAVIEW Web Manager Multi-site SaaS multimedia management platform for digital signage and giant screen management, used by local authorities, sports clubs, and businesses. Launched in 2006.
• Beholder Video management system for stadiums and event venues featuring multi-stream supervision, live overlays, and dynamic scenarios. Used by Ligue 1 and Pro A sports clubs. Launched in 2006.
• SP System Vehicle tracking and security platform with mobile interrogation software and digital document verification for fleet management and security, GDPR-compliant. Launched in 2015.
• Kactus SaaS platform for direct connection between healthcare professionals and health establishments, simplifying and automating substitute recruitment with mission posting and schedule management. Launched in 2018.
• ARPABOT Competitive price monitoring platform with automatic price tracking, trend graphics, and decision support for margin adjustment. Launched in 2022.
• ONE Platform All-in-one customizable CRM/ERP platform with integrated modules for CRM, Accounting, Projects, HR, Supply Chain, Marketing, and E-commerce, with upcoming AI capabilities. Launched in 2022.
• Relais de Prévention Training-action platform for identifying professional risks and action plans in enterprises, with social media feeds, planning, automatic reports, and analysis for subsidies visibility. Launched in 2024.
• Infogérance Complète Complete IT infrastructure management service offering 24/7 monitoring, automatic backup, preventive maintenance, and technical support for businesses.
• Alarme Ajax Systems Next-generation wireless alarm systems (Ajax Hub, detectors, sirens) with 24/7 monitoring and mobile application control for professional and residential security.
• Vidéosurveillance IP High-definition IP video surveillance solutions featuring cameras from Hikvision, Dahua, and Axis manufacturers with NVR/DVR recording systems for professional environments.
• Domotique Professional home and building automation solutions using KNX, Z-Wave, Zigbee protocols and Home Assistant for energy management, remote control, and building automation.
• Réseaux & Sécurité Network infrastructure and cybersecurity services including firewall configuration, VPN setup, security audits, and remote access solutions for enterprise customers.
• Téléphonie IP 3CX Enterprise IP telephony solutions based on the 3CX system featuring VoIP, SIP, WebRTC, videoconferencing, and unified messaging for business customers.
• Serveurs d'Entreprise Custom server solutions including dedicated servers, virtualization, private cloud, and high availability configurations for enterprise customers.
• ARPASYS Studio Web Services Web development and digital communication services including website creation, e-commerce platforms (Shopify, WooCommerce), design, digital marketing, and branding for businesses and institutions.

Quantifiable outcome

• 15,000+ clients served
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature7 records

Partnerships

15 partnerships are on record, tiered core and major.

• Ajax SystemscoreTechnology or IntegrationOfficial partner for wireless alarm systems. ARPASYS offers Ajax Hub, detectors, sirens, and 24/7 monitoring services. Ajax Systems is a leading European wireless security systems manufacturer.
• 3CXcoreTechnology or IntegrationAuthorized partner for 3CX IP telephony systems providing unified communications, VoIP, SIP, WebRTC, and video conferencing solutions for enterprise customers.
• HikvisioncoreTechnology or IntegrationPartner for IP video surveillance cameras and NVR/DVR solutions, offering HD/4K professional surveillance systems.
• Dahua TechnologycoreTechnology or IntegrationPartner for IP video surveillance solutions providing professional camera systems and recording equipment.
• Axis CommunicationscoreTechnology or IntegrationPartner for professional IP camera solutions and video surveillance infrastructure.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure partner for hosting, cloud migration, and managed services using AWS cloud platform.
• Microsoft AzuremajorTechnology or IntegrationCloud infrastructure partner for enterprise cloud solutions and hosting services.
• Google CloudmajorTechnology or IntegrationCloud infrastructure partner for cloud hosting and GCP-based solutions.
• KNXcoreTechnology or IntegrationPartner for professional domotics using KNX protocol for building automation and control systems.
• Z-WavecoreTechnology or IntegrationWireless domotics protocol partner for home automation solutions.
• ZigbeecoreTechnology or IntegrationIoT protocol partner for smart building and home automation implementations.
• Home AssistantmajorTechnology or IntegrationOpen-source home automation platform partner for smart building control and integration.
• OVHcloudcoreTechnology or IntegrationPrimary hosting provider for the company website and customer solutions, based in France (Roubaix).
• DockercoreTechnology or IntegrationContainerization technology partner for application deployment and infrastructure management.
• Kubernetes (K8s)coreTechnology or IntegrationContainer orchestration partner for automated deployment and scaling of applications.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Econocom: French-headquartered IT services and solutions provider offering managed services, hardware distribution, financing, and digital transformation. Closely comparable to ARPASYS in combining hardware resale with managed services and recurring revenue, but at materially larger scale.
• SPIE ICS: French IT infrastructure and managed services arm of SPIE Group, covering networks, cybersecurity, data centers, and unified communications. Comparable to ARPASYS's ESN division in IT infrastructure and telephony services for SMB and mid-market clients.
• SCC France: European IT reseller and managed services provider with significant French operations, distributing hardware (servers, networking, security) and offering professional/managed services. Highly comparable business model to ARPASYS Store.
• Smile: French open-source and digital services firm delivering custom software, web platforms, and embedded systems. Comparable to ARPASYS ESN/Studio in custom software development and web/digital agency capabilities.
• Hub One: French IT and telecom services provider specializing in airports, transport, and large venues — directly comparable to ARPASYS's BEHOLDER stadium and event-venue deployments, with similar customer profiles in critical infrastructure.
• Inmac Wstore: French B2B IT retailer and services provider selling hardware (servers, networking, security) with associated deployment and managed services. Closely mirrors ARPASYS Store's combination of retail hardware sales and integration services for SMBs.

Broad incumbents

• Bechtle: Large German-headquartered IT services and reseller group with French operations, offering hardware, software, and managed services across Europe. Operates in the same IT services space as ARPASYS but at significantly larger scale and broader portfolio.

Emerging players

• Odoo: Belgian/French open-source ERP and CRM suite with modular apps across accounting, HR, e-commerce, and more. Directly competes with ARPASYS's ONE Platform as a customizable, modular CRM/ERP targeting SMBs.

Others

• ALSO Group: European IT distribution and services group serving resellers and MSPs. Comparable to ARPASYS as an ecosystem participant in the European IT channel rather than a direct competitor, but operates in an adjacent role.
• OVHcloud: French cloud infrastructure provider that hosts ARPASYS's website and is one of its cloud partners. Not a direct competitor but a key infrastructure counterpart in the French IT ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/arpasysstore
• LinkedInlinkedin.com/company/store-arpasys

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARPASYS Store