McCall Mermorial Hospital

What McCall Mermorial Hospital does

McCall Memorial Hospital, founded in 1956 in McCall, Idaho, has operated since 2010 as St. Luke's McCall Medical Center, a 15-bed Critical Access Hospital (CAH) integrated into St. Luke's Health System and serving rural Valley, Adams, and Idaho counties. In 2023 the facility opened an expanded and modernized hospital alongside a new urgent care, and it anchors a regional network that includes two primary care clinics in outlying communities: St. Luke's Clinic - Salmon River Family Medicine in Riggins and St. Luke's Clinic - Meadows Valley Family Medicine in New Meadows. The McCall site delivers 24/7 emergency care, inpatient and outpatient services, diagnostic imaging, surgical services, and family medicine, with specialty access routed through the parent system's flagship St. Luke's Boise facility and St. Luke's Children's, Idaho's only dedicated pediatric hospital.

The technology stack centers on the Epic-derived MyChart patient portal for electronic health records, scheduling, prescription refills, and provider messaging; an On-Demand Virtual Care telehealth service available 7 a.m. to 10 p.m. daily; an online Symptom Checker; hyperbaric oxygen therapy chambers at affiliated sites; and AI-Assisted Care Tools deployed across clinical and operational workflows under a published governance framework covering safety, transparency, and stewardship. Distribution runs through hospital facilities, primary care and specialty clinics, urgent care, 24/7 emergency departments, MyChart-enabled self-service, and community health programs. Patient-facing mobile apps are published for iOS and Android.

The business model is non-profit community ownership with no public ticker, no parent company, and no funding rounds. Revenue is generated through insurance reimbursement (commercial, Medicare, Medicaid) and patient payments for acute care, emergency, primary care, specialty services, and outpatient procedures, supplemented by community benefit programs, sliding fee schedules for Health Professional Shortage Areas, and philanthropic grants from the McCall Auxiliary, which has raised over $3 million since 1956 and awarded more than $1.4 million in grants to local organizations since 2002. Marketing and outreach span a corporate website, social media (Facebook, LinkedIn, YouTube, Instagram), MyChart-driven patient communications, community classes and events, the St. Luke's Informa radio program on KECH 95.3 FM, Spanish-language services, and partnerships with the Mexican Consulate in Boise, Idaho Hispanic Foundation, and ACLU of Idaho.

Name

McCall Mermorial Hospital

Legal name

St. Luke's Regional Medical Center Ltd.

Website

https://stlukesonline.org

Company type

Private

Founded year

1902

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

McCall Memorial Hospital, now St. Luke's McCall Medical Center, is a 15-bed critical access hospital in McCall, Idaho, serving rural Valley, Adams, and Idaho counties with emergency, primary, and urgent care services across two regional clinics and the broader St. Luke's Health System network.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (622110), Outpatient Care Centers (6214), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE), Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

Keywords

• Acute care hospital
• Emergency medical services
• Primary care clinics
• Community health programs
• Critical access hospital

Headquarters

HQ city

Boise

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Acute care hospital services, emergency departments, primary and specialty care clinics, diagnostic services, surgical services, and outpatient care. Revenue generated through insurance reimbursement (commercial, Medicare, Medicaid) and patient payments.
2. Community Health Programs: Classes, support groups, health education, and community wellness programs. Some programs have fees (e.g., $10 for heart health screenings, $15 for breastfeeding classes).
3. Community Benefit & Charity Care: Not-for-profit health system providing unreimbursed services, charity care, and community health improvement programs as part of its charitable mission.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

McCall Memorial Hospital, now operating as St. Luke's McCall Medical Center, is a 15-bed critical-access community hospital delivering 24/7 emergency care, inpatient and outpatient services, and primary care in the central Idaho mountains. Integrated with St. Luke's Health System since 2010, it also operates family-medicine satellite clinics in Riggins and New Meadows, and exposes patients to system-wide services such as telehealth, the MyChart portal, advanced imaging, and hyperbaric oxygen therapy. Its 2023 expansion added a modernized hospital and a new urgent care facility to extend the same integrated care delivery model locally.

Product overview

McCall Memorial Hospital (now St. Luke's McCall Medical Center) is a healthcare provider network that operates as part of St. Luke's Health System. The system offers a unified healthcare delivery platform consisting of the core hospital and medical center (St. Luke's McCall Medical Center), primary care clinics (Salmon River Family Medicine in Riggins, Meadows Valley Family Medicine in New Meadows), and digital health modules including MyChart patient portal, On-Demand Virtual Care telehealth, and Symptom Checker. These services work together to provide coordinated care across Valley, Adams, and Idaho counties with connections to specialty services in McCall and Boise.

Differentiator

Problem solved

Functional benefit

Brands

• St. Luke's Children's: The state's only dedicated children's hospital providing advanced inpatient and outpatient pediatric care
• MyChart
• On-Demand Virtual Care

Products and services

• St. Luke's McCall Medical Center (Critical Access Hospital) A 15-bed critical access hospital serving Valley, Adams, and Idaho counties, providing 24/7 emergency care, inpatient and outpatient services, with modernized expansion and new urgent care added in 2023.
• Salmon River Family Medicine (Riggins) Primary care clinic in Riggins offering family medicine, pediatrics, obstetrics, and physical therapy for all ages.
• Meadows Valley Family Medicine (New Meadows) Family medicine clinic in New Meadows providing expert care across pediatrics, pregnancy, and geriatrics.
• On-Demand Virtual Care (Telehealth) Telehealth service allowing patients to connect with St. Luke's providers from home via computer or smartphone, available daily from 7 a.m. to 10 p.m.
• MyChart Patient Portal Patient portal for accessing electronic health records, scheduling appointments, requesting prescription refills, and messaging providers, with proxy access for dependents.

Quantifiable outcome

• $1.18 billion total community benefit in FY2025
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Rocky Mountain Children's Health FoundationcoreStrategic or Co-development PartnerSt. Luke's Wood River is a milk donation site for Rocky Mountain Children's Health Foundation. The foundation supports infants in NICU by providing donated breast milk when mothers' own milk is unavailable.
• National Health Services Corps (NHSC)coreStrategic or Co-development PartnerSt. Luke's Clinic - Family Medicine Hailey is a member of the National Health Services Corps, promising to serve all patients regardless of ability to pay. This includes a discounted/sliding fee schedule based on family size and income.
• Community Health Improvement Fund (CHIF) Grant RecipientsminorOthersNonprofit organizations receiving grants from St. Luke's Community Health Improvement Fund for mental health services, increasing access to care, and other health-focused programs.
• Idaho Hispanic FoundationminorStrategic or Co-development PartnerPartner organization providing resources and support for Latino/Hispanic community members, including family and community resource center.
• ACLU of IdahominorStrategic or Co-development PartnerCommunity partner providing know-your-rights information and resources for immigrant community members.
• Consulado de México en BoiseminorStrategic or Co-development PartnerMexican Consulate in Boise providing resources and support for Mexican nationals and the broader Hispanic community in Idaho.
• Air St. Luke's / Colorado Avalanche Rescue TeamcoreStrategic or Co-development PartnerAir St. Luke's partnered with a Colorado team for multi-day specialized avalanche search and rescue training in the Wood River Valley.
• United States Air Force ThunderbirdsminorStrategic or Co-development PartnerSt. Luke's nurse leader selected to participate in special flight with the Air Force's Thunderbirds at the Gunfighter Skies Air Show as their 'Hometown Hero.'
• Local Schools and Sports OrganizationsminorStrategic or Co-development PartnerSt. Luke's Sports Medicine physicians and athletic trainers support schools and communities across southwest Idaho and eastern Oregon with orthopedic and sports medicine care and medical coverage.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• PeaceHealth: Nonprofit Catholic health system operating hospitals and clinics across the Pacific Northwest (Washington, Oregon, Alaska) — comparable in nonprofit community-hospital model and rural/semi-urban catchment that overlaps with St. Luke's Oregon footprint.
• Trinity Health (St. Alphonsus): Trinity Health operates St. Alphonsus Health System in Boise and Nampa, directly competing with St. Luke's in the Treasure Valley. Same regional market, comparable acute care and ambulatory services, and the principal head-to-head competitor in southern Idaho.
• Intermountain Health: Large nonprofit, community-based integrated health system serving the western U.S. (Utah, Idaho, Nevada, Colorado) with hospitals, clinics, and a health plan — directly comparable to St. Luke's in mission, regional footprint, and integrated delivery model.

Emerging players

• Kaiser Permanente Northwest: Integrated nonprofit payer-provider system with a major presence in Oregon and southwest Washington — competes with St. Luke's for population health management contracts and serves a catchment that overlaps St. Luke's Eastern Oregon reach.

Broad incumbents

• Providence Health & Services: Large nonprofit Catholic health system with extensive western U.S. presence including Oregon and Washington — overlaps St. Luke's Pacific Northwest catchment and competes for similar patient populations and physician talent.
• Banner Health: Large nonprofit health system with a multi-state western U.S. footprint including rural and critical access hospitals — comparable in integrated community health system structure, geographic dispersion, and reliance on critical access economics.
• Adventist Health: Faith-based nonprofit health system operating across the western U.S. with rural and small-city hospitals — comparable to St. Luke's in mission-driven community ownership, rural/critical access exposure, and multi-state integrated footprint.
• HCA Healthcare (Eastern Idaho Regional Medical Center): Largest for-profit hospital operator in the U.S., with Eastern Idaho Regional Medical Center competing in the broader Idaho market. Represents the well-capitalized for-profit competitor against which St. Luke's nonprofit model must compete for physicians, patients, and payer contracts.
• CommonSpirit Health: One of the largest nonprofit health systems in the U.S., formed from the merger of Catholic Health Initiatives and Dignity Health — comparable in scale, mission alignment, and operating in adjacent western and Pacific Northwest markets.

Regional players

• St. Luke's University Health Network: Nonprofit, community-based integrated health system based in Pennsylvania/New Jersey. Comparable in name, nonprofit community-owned mission, and integrated multi-hospital model, though serving a non-overlapping geography on the East Coast.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/StLukesHealthSystem
• Facebookfacebook.com/stlukesidaho
• LinkedInlinkedin.com/company/stlukeshealthsystem
• Instagraminstagram.com/stlukeshealth
• Xx.com/stlukeshealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about McCall Mermorial Hospital