Key Insights

Name

Key Insights

Legal name

Key Insights Pty Ltd

Website

https://keyinsights.com.au

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Kotara

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Consulting and Research Services: Project-based consulting fees for social research, strategic planning, policy development, community consultation, social impact assessment, and corporate governance services. Revenue is generated through direct client engagements with government, corporate, and community organisations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Key Insights is a consultancy firm that conducts social and applied research, facilitates strategic planning, and performs corporate and organisational reviews for government, corporate, and community clients. Its work spans social impact assessment, community consultation, policy development, corporate governance support, and Indigenous community capacity building, with most engagements designed to support policy development outcomes. The firm also offers certified training sessions as part of its service portfolio.

Product overview

Key Insights is a consultancy offering a unified portfolio of social research, strategic planning, and organisational advisory services rather than a modular software platform. The core offerings include Research Services (qualitative/quantitative social research), Social Impact Assessment, Community Impact Statement (for liquor licensing), Policy & Planning, Consultation Services, Indigenous Services, Technical Services, Corporate Governance, Strategic Planning, and Organisational Rescue. These services are delivered to corporate clients (developers, small business, liquor retail), government organisations (local, state, federal), and community organisations. The Technical Services module uses specialized software tools (MapInfo, SurveyMonkey, SPSS) for demographic analysis and survey processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Research Services Primary qualitative and quantitative social research across a range of issues, including in-depth interviewing, questionnaire design, and demographic analysis. Most research supports policy development outcomes for government, corporate, and community clients.
• Social Impact Assessment Assessment process that analyses intended and unintended social consequences (both positive and negative) of development proposals, including community profiling, needs analysis, risk mitigation, and opportunity identification, primarily for property developers and government.
• Community Impact Statement Assessment for liquor license applicants (Category A and B) to gauge potential impacts of hotels, clubs, bottle shops, and restaurants on local communities, required for NSW liquor licensing applications.
• Policy and Planning Sound research and quality policy development services, including facilitation of value statements, organisational policies, and communication strategies for public and community sector clients.
• Consultation Services Two-way communication services including community consultation, stakeholder consultation, meeting facilitation, conflict resolution, focus groups, and community engagement strategies for development and policy projects.
• Indigenous Services Extensive involvement in Indigenous-based projects including cross-cultural research, service capacity reviews, organisational reviews, and community land and business planning for Indigenous communities and organisations.
• Technical Services Technical analysis services using MapInfo, StreetPro Display, SurveyMonkey, SPSS, and STAfS for demographic mapping, facility analysis, online surveys, statistical analysis, and automated text analysis in support of research projects.
• Corporate Governance Corporate governance assistance for community organisations including risk management, communication strategies, fraud prevention, and board member roles and responsibilities.
• Strategic Planning Facilitation of strategic planning for community, regional, government and business organisations, helping decide goals, timelines, and success measurement.
• Organisational Rescue Short to medium term management resources for community organisations in crisis, including interim management and on-site support during difficult periods.

Quantifiable outcome

• Successfully completed social impact assessments for major developers including Lendlease, Stockland, Mirvac, and Landcom
• +2 more outcomes

Named customers32 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Indigenous Business AustraliacoreGTM or Marketing PartnerKey Insights is an accredited business advisor for Indigenous Business Australia, providing assistance to Indigenous enterprises. This partnership enables them to deliver government-supported business planning and mentoring services to Indigenous small business operators in the Hunter region.
• CHD PartnersminorStrategic or Co-development PartnerMichael Huggett from CHD Partners is an associate of Key Insights, providing security and crime risk assessment expertise for specific projects requiring specialised security consulting.
• Noel PyeminorStrategic or Co-development PartnerNoel Pye is an associate of Key Insights, providing aged care and disability service reviews for specific projects requiring specialised expertise in these sectors.
• Hunter Business Womens NetworkminorGTM or Marketing PartnerKey Insights actively participates in the Hunter Business Womens Network, a professional network that provides business connections and mentoring opportunities for women in business in the Hunter region.
• Hunter Business ChamberminorGTM or Marketing PartnerKey Insights actively participates in the Hunter Business Chamber, using the network for business development and professional connections in the regional business community.
• State and Regional Development - Women in Business Mentoring ProgramminorGTM or Marketing PartnerKey Insights participates as advisors in the NSW State and Regional Development Women in Business Mentoring Program, providing mentoring to small business operators.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/key-insights-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Key Insights