What Hospital Santo Tomás Querétaro does

Hospital Santo Tomás Querétaro is a private, single-location, multi-specialty hospital in Querétaro, Mexico, delivering emergency, maternity, pediatric, surgical, intensive-care, laboratory, and imaging services to individual patients, insured members of partner networks, and corporate clients. Its service portfolio spans 24/7 adult and pediatric emergency departments, a dedicated maternity service with tococirugía and IBCLC-certified lactation support, a neonatal intensive care unit (UCIN), an adult ICU (UCIA), four inpatient floors including VIP suites, an operating theater with endoscopy/colonoscopy capability, an automated 24/7 laboratory, and a radiology department with GE CT (16-32 slices) and 3D/4D/Doppler ultrasound. The hospital also sells pre-paid bundles — maternity delivery/cesarean packages, neonatal screening, and adult check-ups — and accepts interest-free installment (meses sin intereses) payments. Distribution is direct to consumers via walk-in, online pre-registration, WhatsApp, and phone, supplemented by channel partnerships with multiple major Mexican insurance providers and corporate employer agreements that route insured and employee patients to the facility.

The business model is primarily fee-for-service healthcare delivery with two revenue streams: per-patient clinical services (paid privately, via insurance claims, or through corporate agreements) and pre-paid packaged services. The go-to-market is hybrid direct-to-consumer (social media, blog, WhatsApp, website booking) plus B2B channel partners (insurers, corporates). Operationally, the hospital staffs UCIA and UCIN around the clock and lists an active Vacantes recruitment page with dedicated HR contact, indicating ongoing hiring. There is no public evidence of a parent company, institutional investors, funding rounds, or financial disclosures.

The underlying technology stack is conventional healthcare infrastructure — GE imaging equipment, automated clinical lab analyzers, biomedical surgical suites — with no disclosed AI/ML, proprietary software platform, or app. Digital surface area consists of a Wix-hosted website, online pre-registration, WhatsApp business contact, an email newsletter, a health-education blog, and accounts across Facebook, Instagram, LinkedIn, YouTube, and Twitter. No patents, regulatory actions, or recognized certifications are disclosed in the available data.

Name

Hospital Santo Tomás Querétaro

Legal name

Hospital Santo Tomás Querétaro

Website

https://hospitalsantotomas.mx

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Hospital Santo Tomás Querétaro is a private multi-specialty hospital in Querétaro, Mexico, providing 24/7 emergency, maternity, pediatric, ICU, surgical, laboratory, and imaging services to individual patients, insurance networks, and corporate clients.

Ownership category

akta.pro rank

Product category

Multi-Specialty Hospital Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Maternity & Perinatal Hospitals (Acute Care) (HLAFAAAJ)

akta.pro secondary industries

Children’s Hospitals & Pediatric Health Systems (HLAFAJAG), Neonatal Intensive Care & Special Care Nurseries (NICU/SCN) (HLAFAJAE)

Keywords

• Multi-specialty hospital
• Emergency care services
• Maternity healthcare
• Neonatal intensive care
• Surgical services

Headquarters

HQ city

Bernardo

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Patient Healthcare Services: Revenue generated from direct patient care including emergency services, hospitalizations, surgeries, maternity services, laboratory tests, and radiology services. Patients pay through private payment, insurance claims, or corporate agreements.
2. Healthcare Packages and Promotions: Pre-paid maternity and cesarean packages, neonatal screening packages, and general health check-up packages offered to patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Hospital Santo Tomás Querétaro is a private multi-specialty hospital located in Querétaro, México, delivering inpatient and outpatient clinical services including 24/7 adult and pediatric emergency care, maternity, hospitalization, surgery, adult ICU (UCIA), neonatal ICU (UCIN), laboratory, and radiology/imaging. The hospital also offers preventive and packaged healthcare offerings such as maternity packages, neonatal screening (Tamices Neonatales), and medical check-ups, supported by direct payment, corporate agreements (convenios), and major private insurance partners.

Product overview

Hospital Santo Tomás Querétaro operates as a multi-specialty hospital offering a comprehensive portfolio of healthcare services organized into core medical departments and service packages. The hospital's service portfolio includes emergency care (adult and pediatric, 24/7), maternity services with delivery/cesarean packages, pediatric care with neonatal ICU, adult ICU, hospitalization across multiple floor levels (including VIP suites), surgical/operating room services, laboratory diagnostics, and medical imaging (radiology with CT, ultrasound including 3D/4D/Doppler). Supporting the clinical services are add-on packages including maternity packages, neonatal screening tests, promotional offers, and preventive health check-ups. The hospital also maintains agreements with multiple insurance providers and corporate clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult and Pediatric Emergency Care (Urgencias)
• Maternity (Maternidad)
• Pediatrics (Pediatría)
• Hospitalization (Hospitalización)
• Surgery (Quirófano)
• Adult Intensive Care Unit (UCIA)
• Neonatal Intensive Care Unit (UCIN)
• Laboratory (Laboratorio)
• Radiology and Imaging (Rayos X / Imagenología)
• Maternity Packages (Paquetes de Maternidad)
• Neonatal Screening (Tamices Neonatales)

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Insurance Provider NetworkcoreChannel Partner/ Reseller/ DistributorMultiple insurance providers maintain agreements with the hospital for coverage of patient services. The hospital displays logos of various insurance companies including GNP, Seguros Monterrey New York Life, AXA, MetLife, Allianz, and others on their website, indicating a network of insurance partnerships for direct patient referrals.

Scale indicators1 record

Recent moves1 record

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HSantoTomasQro
• YouTubeyoutube.com/@HospitalSantoTomasQro
• Facebookfacebook.com/hospitalsantotomasoficial
• LinkedInlinkedin.com/company/hospital-santo-tomas
• Instagraminstagram.com/hospitalsantotomasqro

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital Santo Tomás Querétaro