Certis

What Certis does

Certis is a Singapore-headquartered integrated security and ops-tech company, wholly-owned by Temasek Holdings since its 2005 corporatisation, with origins as a Guard and Escort Unit of the Singapore Police Force in 1958. The company delivers physical security guarding, mobile patrols, gatehouse operations, aviation and event security, integrated facilities management, business process outsourcing, and safe deposit box services to enterprise and government clients across Singapore, Australia, Qatar, Hong Kong, and Macau, operating from more than 500 sites in Australia alone.

The technology backbone is the Mozart AI orchestration platform, which ingests data from IoT sensors, CCTV, and access control systems to coordinate human teams, robots, workflows, and command centres in real time. Supporting proprietary modules include the BOSS mobile operations platform, BPRO decentralised command centres, ViSA video analytics with biometric and facial recognition, VIFDS thermal fire detection, and an unsupervised ML anomaly detection framework. AI capabilities are extended through partnerships with FieldAI (robot autonomy), H2O.ai (predictive analytics), IntBot (embodied AI social intelligence), and Ensign InfoSecurity (cyber-governance for robotics), and are concentrated via the internal Certis Centre for Applied Intelligence research hub.

Revenue is generated primarily through multi-year managed services contracts with enterprise and government clients (security, facilities management, BPO), supplemented by subscription-based safe deposit box rentals (from approximately 44 cents/day) and value-added services such as Drones-as-a-Service. The go-to-market is direct enterprise sales with deep operational co-design ("Operational-Design First"), anchored by long-tenured relationships with marquee clients including Changi Airport, Sydney Airport, Port Authority of New South Wales, and Gold Coast Light Rail. Certis maintains an Australian subsidiary (Certis Australia Pty Ltd) and operational offices across Qatar, Hong Kong, and Macau.

Name

Certis

Legal name

Certis CISCO Security Pte. Ltd.

Website

https://certisgroup.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Certis is a Singapore-headquartered, Temasek-owned integrated security and ops-tech company serving enterprise and government clients across Asia-Pacific with AI-orchestrated security, facilities management, and guest services via its Mozart platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Integrated Security Services: Core security services including physical security guarding, mobile patrols, gatehouse security, security screening, event security. Revenue generated through service contracts with enterprise and government clients.
2. Business Process Outsourcing (BPO): End-to-end management of non-core business functions including healthcare support services, front-of-house operations, event workforce, and outcome-based services. Customers engage Certis to manage these operations.
3. Safe Deposit Box Rental: Rental of secure safe deposit boxes for individuals and corporate customers with various box sizes and value-added services. ISO 9000 certified service.
4. Integrated Facilities Management: Smart facilities management leveraging IoT sensors, cloud processing, big data and AI for energy optimization, security, maintenance, and tenant services
5. Security+ (Multi-Service Integration): Combined advanced security, facilities management, and guest services in single holistic service underpinned by technology and proprietary applications
6. Autonomous Robotics Services: Deployment of autonomous robots for security operations integrated with Mozart orchestration platform

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Certis is an integrated security and ops-tech services provider that combines physical security guarding, facilities management, business process outsourcing, and guest services into a single managed offering (Security+), underpinned by its proprietary Mozart AI orchestration platform, BOSS mobile operations system, IoT sensors, video analytics, biometric access control, autonomous drones and robotics. It serves enterprise and government clients across aviation, ports, healthcare, financial services, transport and critical infrastructure in Singapore, Australia, Qatar, Hong Kong and Macau, and also rents safe deposit boxes to individuals and corporates.

Product overview

Certis offers a unified platform-plus-modules architecture anchored by Security+, an integrated service combining advanced security, facilities management, and guest services. The Mozart AI orchestration platform serves as the core technology enabling real-time coordination of robots, human teams, workflows, and IoT sensors across operations. Supporting products include BOSS (mobile operations app), BPRO Command Centre, ViSA (video analytics), VIFDS (fire detection), and the Certis Experience (immersive briefing platform). Services span physical security (static guarding, mobile patrols, event security, drone services), technology solutions (access control, video surveillance, alarm systems, IoT monitoring), integrated facilities management, business process outsourcing, healthcare support, and safe deposit boxes. AI capabilities are further enhanced through partnerships with FieldAI (autonomous robotics) and H2O.ai (predictive analytics), while the Certis Centre for Applied Intelligence drives internal AI research.

Differentiator

Problem solved

Functional benefit

Brands

• Security+: Integrated service offering combining advanced security, facilities management, and guest services underpinned by technology and proprietary applications.
• Mozart
• BPRO
• BOSS
• Certis Corporate University
• Certis Centre for Applied Intelligence
• Certis Experience
• WIRED
• Certis Robotics

Products and services

• Security+ Certis' flagship integrated service offering combining advanced security, facilities management and guest services into a single holistic managed service for enterprise and government clients, underpinned by technology, proprietary applications and the Mozart AI orchestration platform.
• Mozart AI Orchestration Platform AI multi-service orchestration platform coordinating robots, human teams, workflows and command systems in real time. Consolidates data from CCTVs, IoT sensors, video analytics and mobile devices for 24/7 monitoring through a unified digital interface, enabling Smart Networked Security and integrated facilities management.
• BOSS (Business Operations Support System) Exclusive digital platform and mobile application providing real-time reporting, response capabilities and analytics for decision-making. Enables roster management, incident reports, and time and attendance tracking for security operations teams.
• BPRO Command Centre Decentralized command centre system with alert systems that notify teams whenever incidents arise, offering streamlined processes tailored to specific sites while staying connected to the mainframe. Deployed across the protective services division in Australia supporting more than 500 sites.
• Drones as a Service (DaaS) Supplementary drone service providing surveillance, inspection and visibility while managing workplace safety risks. Three tiers available: Tactical Surveillance Specialist, Mobile/Vehicle Mounted Drone, and Drone In A Box. First security company in Australia to provide three different tiers of drones for bespoke security solutions.
• Safe Deposit Box Rental Secure safe deposit box rental service for individuals and corporate customers with round-the-clock protection, world-class security features and strict confidentiality. Five box sizes available (X-Small to X-Large) with year-round access, ISO 9000 certified. Rental starts from approximately 44 cents/day with options for preferred location and emergency after-hours access.
• Business Process Outsourcing (BPO) End-to-end management of outsourced non-core business processes including healthcare support services, front-of-house operations, event workforce, contact centre operations, library services, workpass registration and outcome-based services. Customers engage Certis to manage these operations.
• Integrated Facilities Management IoT-enabled facility management solution enabling facility owners to centrally manage and integrate building operations for optimal energy consumption and improved physical security, maintenance, health and safety. Leverages IoT sensors, cloud processing, big data and AI.
• Smart Networked Security Part of the Security+ offering combining advanced security and customer service into a single holistic service powered by Mozart platform with real-time data insights from video analytics and IoT sensors.

Quantifiable outcome

• 66% improvement in response time to incidents
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature10 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• IntBotcoreTechnology or Integration · 26 May 2026Certis partnered with IntBot, the company building the social intelligence layer for embodied AI, to scale enterprise physical AI across Singapore. This partnership focuses on advancing embodied AI capabilities for enterprise operations.
• Singapore Government (IMDA, JTC, SIT)flagshipStrategic or Co-development Partner · 20 May 2026Certis is participating in Singapore's first physical AI testbed at Punggol Digital District, a collaboration between Infocomm Media Development Authority, JTC Corporation, and Singapore Institute of Technology. Eight firms including Certis, DHL, Grab, and QuikBot will deploy and validate robotics services such as delivery and security patrolling in the mixed-use public area.
• NVIDIAcoreTechnology or Integration · 20 May 2026NVIDIA is establishing its second Asia Pacific AI research lab in Singapore focused on embodied and efficient AI. Certis is part of the broader AI ecosystem participating in this initiative at ATxSummit 2026.
• GoogleflagshipStrategic or Co-development Partner · 20 May 2026Singapore government signed a National AI Partnership with Google, backed by commitments to advance applied AI innovation, build talent, and develop governance frameworks for trusted AI deployment across finance and public sectors.
• OpenAIflagshipStrategic or Co-development Partner · 20 May 2026Singapore's Ministry of Digital Development and Information signed an MOU with OpenAI backed by OpenAI's over S$300 million commitment to strengthen Singapore's AI ecosystem through applied AI innovation, talent development, and governance frameworks.
• Ensign InfoSecuritycoreTechnology or Integration · 28 April 2026Certis and Ensign InfoSecurity partnered to strengthen cybersecurity and governance in AI-driven robotics. This collaboration addresses security and governance challenges in the deployment of AI-powered robotic systems.
• FieldAIcoreTechnology or Integration · 24 February 2026Certis formed a strategic partnership with US robotics company FieldAI to deploy autonomous robots in real-world security environments. The collaboration integrates FieldAI's Field Foundation Models autonomy software with Certis' Mozart orchestration platform and command-and-control systems. FieldAI has opened a new office in Singapore to support the partnership, with potential expansion into inspection, facilities monitoring, and field operations.
• H2O.aicoreTechnology or Integration · 23 January 2026Certis Group and H2O.ai signed a Memorandum of Understanding to scale AI deployment across Certis' operational environments. The partnership combines H2O.ai's sovereign and predictive AI platform with Certis' Mozart AI orchestration platform to deliver real-time situational awareness, risk anticipation, and operational planning across urban security, transportation, and critical infrastructure domains.
• LendleasecoreStrategic or Co-development Partner · 1 January 2025Certis partnered with Lendlease for the development of Paya Lebar Green, set to be one of Singapore's most technologically advanced and sustainable workplaces of the future. Ground-breaking ceremony conducted.
• Asset CollegeminorStrategic or Co-development Partner · 5 October 2022Certis Security Australia partnered with Asset College, a national security training provider, to deliver a fully funded Aviation Training Program preparing applicants for careers as Aviation Screening Officers.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AETOS Holdings: Singapore-based security services provider offering uniformed security officers, auxiliary police services, and integrated security solutions. The closest direct Singapore competitor to Certis, sharing the same Auxiliary Police-style regulated guarding capability and Singapore-centric footprint.
• Securitas: Swedish-origin global security services leader with ~350,000 employees offering guarding, mobile, monitoring, and integrated security solutions across 44 markets. Directly comparable to Certis as a full-service integrated security provider serving enterprise and government clients with a similar technology-augmented operating model.
• Allied Universal: Largest security services company in North America (formed via G4S North America merger) with ~800,000 employees providing guarding, technology-driven security solutions, and integrated services. Comparable to Certis in offering combined manned guarding and technology platforms to enterprise customers.
• ICTS Europe: Aviation security specialist operating at airports across Europe and Asia with technology-enabled passenger and baggage screening solutions. Comparable to Certis Aviation Security, which has 50+ years at Sydney Airport and was named Changi Airport Service Partner of the Year 2026.
• Brink's: US-listed cash management, secure logistics, and digital retail solutions provider operating in 100+ countries. Comparable to Certis in cash-handling and secure logistics capabilities, particularly given Certis's role as a 'key player in Singapore's cash ecosystem'.
• Prosegur: Spanish multinational security group operating across 26 countries with divisions in security, cash logistics (Prosegur Cash), and cybersecurity. Comparable to Certis in combining physical security services, cash-handling (analogous to Certis's safe deposit box business), and integrated technology platforms.

Emerging players

• Ensign InfoSecurity: Singapore-headquartered cybersecurity services provider founded by Temasek. Already a strategic partner to Certis for cybersecurity in AI-driven robotics and founded by Yeoh Keat Chuan, who sits on Certis's board. Overlapping Singapore ecosystem and Temasek relationship.

Broad incumbents

• Sodexo: French multinational integrated facility management and food services provider with ~430,000 employees globally. Comparable to Certis's BPO and Integrated Facilities Management business lines, particularly in healthcare and front-of-house services.
• ISS A/S: Danish facility services giant with ~350,000 employees offering integrated facility services (IFS) including security, cleaning, catering, and building maintenance across 30+ countries. Comparable to Certis's Integrated Facilities Management and Security+ bundled offerings to enterprise clients.

Regional players

• Wilson Parking: Australia's largest parking and integrated property services provider with adjacent security and facilities management offerings. Comparable to Certis Security Australia as a regional player in the Australian market where Certis has 50+ years of presence and 500+ sites monitored through its National Operations Centre.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CertisWorld
• LinkedInlinkedin.com/company/certisgroup
• Instagraminstagram.com/certis_group
• TikToktiktok.com/@certis_sg

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Certis