MEDIC EMS

What MEDIC EMS does

MEDIC EMS is a non-profit emergency medical services organization headquartered in Davenport, Iowa, that provides ambulance and EMS services to the Iowa and Illinois Quad Cities region and surrounding Scott County communities. Founded in 1982 as a 501(c)(3) non-profit, the organization transitioned to become a department of Scott County, Iowa on January 1, 2024, and now operates as MEDIC EMS of Scott County under county government ownership. Its core offerings are divided into emergency ambulance response (delivered through the 911 system), scheduled non-emergency patient transfers between medical facilities, and on-site event medical coverage for community gatherings.

The organization's service platform is anchored by Priority Dispatch, an emergency dispatch system that provides callers with pre-arrival instructions while responders are en route, and Electronic Patient Care Record (ePCR) hosting for digital documentation of patient encounters. Supporting services include online bill payment, online non-emergency transfer scheduling, and a suite of community education programs covering Stop the Bleed/Hands Only CPR, Car Seat Safety Checks, and BLS Healthcare Provider CPR certification.

MEDIC EMS is led by Director Paul Andorf and operates with 101–250 employees. As a county department, it is government-owned and funded, with no venture capital, private equity, or public-market involvement. Its revenue model is a hybrid of patient billing for ambulance transports (with billing assistance provided to patients) and county-backed operational funding that the January 2024 transition was specifically designed to strengthen. The customer base is the general public and healthcare-referring entities within the Quad Cities service territory, with no named enterprise accounts and no indication of expansion beyond Scott County.

Name

MEDIC EMS

Legal name

MEDIC EMS of Scott County

Website

https://medicems.com

Company type

Public

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Short description

MEDIC EMS is a government-owned ambulance service in Davenport, Iowa, providing emergency and non-emergency medical transport, dispatch, and community education programs to the Quad Cities region as a department of Scott County.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Emergency Medical Services (EMT/Paramedic) Training (EDAOAMAC), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)

Keywords

• Emergency medical services
• Ambulance transport
• Priority dispatch
• Event medical services
• Community CPR education

Headquarters

HQ city

Davenport

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels2 records

Core offering

MEDIC EMS provides emergency and non-emergency ambulance services in the Quad Cities region, operating as a public safety agency. The organization also offers priority medical dispatch, event medical standby services, electronic patient care record (ePCR) hosting, and community education programs including CPR, first aid, and Stop the Bleed training.

Product overview

MEDIC EMS of Scott County operates as a unified emergency medical services platform offering multiple integrated service lines. The core offerings include emergency ambulance transportation and non-emergency ambulance services for scheduled patient transfers. Supporting these primary services are Priority Dispatch (emergency dispatching with pre-arrival instructions), electronic patient care record hosting, event medical services, and online bill payment. Community engagement programs include Stop the Bleed/Hands Only CPR training, car seat safety checks, and BLS Healthcare Provider CPR courses. As a department of Scott County (joined January 1, 2024), the organization provides comprehensive emergency and non-emergency medical transport services to the Iowa and Illinois Quad Cities area.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Ambulance Service
• Non-Emergency Medical Transport
• Event Medical Services
• Priority Medical Dispatch
• ePCR Hosting
• Community Education Programs

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• American Medical Response (AMR): Largest private ambulance service in the United States, providing 911, interfacility, and event medical services across 40+ states. Overlaps MEDIC EMS's core service mix but operates as a national commercial operator rather than a regional public agency.

Direct peers

• Bell Ambulance: Wisconsin-based private EMS provider offering 911 response, interfacility transport, and event medical services. A regional peer of comparable size and service scope to MEDIC EMS but organized as a private company rather than a public agency.
• MEDSTAR Mobile Healthcare: Public/private hybrid EMS system serving Fort Worth and most of Tarrant County, Texas. Comparable county-endorsed EMS organization operating 911 response, mobile integrated healthcare, and community education programs at similar scale to MEDIC EMS.
• MEDIC (Mecklenburg EMS Agency): Charlotte/Mecklenburg County, NC-based public-authority EMS agency using the same 'MEDIC' brand. Closest structural and operational analog to MEDIC EMS as a county-affiliated 911 EMS provider with similar mid-size scale, community programs, and integrated dispatch capabilities.
• Acadian Ambulance Service: Private EMS provider headquartered in Louisiana offering 911 response, non-emergency transport, and air medical services across multiple states. Comparable to MEDIC EMS in service breadth and target customers but as a privately owned commercial operator.
• Richmond Ambulance Authority: Public utility model EMS provider serving Richmond, Virginia. Comparable to MEDIC EMS as a designated 911 ambulance provider organized under local-government oversight with a similarly sized operational footprint and non-emergency transfer offering.
• PatientCare EMS Solutions: Multi-state private EMS and medical transport operator providing 911, critical care, and interfacility services. Comparable in service mix to MEDIC EMS but operating commercially across broader geographies than the Quad Cities footprint.
• Falck USA: U.S. arm of Denmark's Falck Group providing ambulance and EMS services in several states. Directly comparable to MEDIC EMS in service offering (emergency, non-emergency, dispatch) with similar customer types but operating as a commercial enterprise.

Others

• ImageTrend: Software vendor specializing in electronic patient care records (ePCR), registries, and EMS reporting. Directly comparable to the ePCR hosting layer in MEDIC EMS's technology stack; useful as an industry peer for the technology dimension.
• Stryker: Leading global medical equipment manufacturer producing ambulances, stretchers, AEDs, and EMS devices. A key supplier to MEDIC EMS's fleet and equipment stack rather than a direct competitor; relevant as an adjacent industry peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/medic-emergency-medical-svc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDIC EMS