Emirates Refreshments
Emirates Refreshments is a Dubai-listed UAE bottler that produces and delivers Jeema natural mineral water from Jeema Wadi springs, plus Al Reem hygiene tissues, ORIGINA juices, and Snackiz potato snacks, primarily to UAE households and small businesses via e-commerce, mobile app, and call-center D2C channels.
- Company typePublic
- Founded1980
- HeadquartersAl Satwa, United Arab Emirates
- Headcount101–250
- GTM typeB2C
- OfferingHardware or Manufacturing
What Emirates Refreshments does
Emirates Refreshments, legally Emirates Reem Investments Company P.J.S.C., is a Dubai-based public joint stock company listed on the Dubai Financial Market under the ticker ERC. Founded in 1980 by His Highness Sheikh Rashid Al Maktoum with technical assistance from France's Evian and Katadyn, the company manufactures and distributes natural mineral water bottled from springs in Jeema Wadi, Hatta, UAE. Over four decades it has expanded from a single-product mineral water business into a multi-category consumer packaged goods portfolio spanning the Jeema mineral water line (300ml, 500ml, 1.5L, 5-gallon and cup formats), functional variants (Jeema Alkaline, Jeema Zero Sodium), the Al Reem hygiene and tissue line (chlorine-free facial, toilet, and maxi rolls from 100% virgin pulp), and newer food and beverage sub-brands (ORIGINA juice pouches in five flavors, Snackiz kettle-cooked potato stix).
The core technology is natural spring water sourcing from Jeema Wadi with multi-stage filtration and purification, combined with plastic bottle manufacturing capabilities (caps, foam, shrink-sleeve, PET preforms produced under a related "Evergreen" product line). The company operates a head office in Al Quoz Industrial Area-4, Dubai, and a production facility in Hatta, with 101-250 employees.
Emirates Refreshments generates revenue through direct product sales via a multi-channel UAE D2C stack: the erc.ae e-commerce shop (minimum order AED 100), native mobile apps on iOS and Android, a toll-free call center (800 37336), and email ordering, with delivery across the UAE. Pricing is unit-based and modest, ranging from AED 8 for a 30-pack of 200ml cups to AED 180 for a 28-coupon book of 5-gallon jugs. Customer segments are horizontal UAE consumers (household hydration, hygiene, snacks) and smaller business customers buying bulk 5-gallon jugs for offices and events. Reported revenue grew from $31.9M in FY2022 to $191.7M in FY2025, with FY2025 net income of $8.7M.
Emirates Refreshments firmographics
Firmographics- Name
- Emirates Refreshments
- Legal name
- Emirates Reem Investments Company P.J.S.C.
- Website
- https://www.erc.ae
- Company type
- Public
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Emirates Refreshments is a Dubai-listed UAE bottler that produces and delivers Jeema natural mineral water from Jeema Wadi springs, plus Al Reem hygiene tissues, ORIGINA juices, and Snackiz potato snacks, primarily to UAE households and small businesses via e-commerce, mobile app, and call-center D2C channels.
- Ownership category
- akta.pro rank
Emirates Refreshments industry classification
Industry- Product category
- Bottled Mineral Water Manufacturing
- NAICS
- Beverage Manufacturing (3121)
- SIC
- Bottled & Canned Soft Drinks & Carbonated Waters (2086), Beverages (2080)
- akta.pro primary industry
- Mineral Water Bottling (Naturally Mineral) (AFAFACAB)
- akta.pro secondary industries
- Flavored/Enhanced Bottled Water Production (Essenced, Vitamin, Electrolyte) (AFAFACAF), Vitamin- & Mineral-Fortified Beverage Production (AFAFAFAC)
Keywords
Where Emirates Refreshments is headquartered
LocationHeadquarters
- HQ city
- Al Satwa
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices2 records
Markets served
Emirates Refreshments business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Bottled Water Sales: Direct product sales of bottled mineral water under the Jeema brand, including various sizes (140ml cups, 300ml, 500ml, 1.5L, 5 gallon) and variants (regular, alkaline, zero sodium). Revenue generated through one-time purchase transactions via e-commerce, call center, and retail channels.
- Hygiene Products Sales: Sales of tissue and hygiene products under the Al Reem brand including facial tissues, toilet tissues, and maxi rolls. Products are chlorine-free, hypoallergenic, and made from 100% virgin pulp.
- Beverage and Snack Sales: Sales of ORIGINA juice beverages and Snackiz kettle-cooked snack products through e-commerce channels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Single unit and multi-pack water products |
| Unit Pricing | Pay-as-you-go | Tissue and hygiene products |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
Emirates Refreshments product offering
Product offeringCore offering
Emirates Refreshments manufactures and sells natural mineral water bottled under the Jeema brand (sourced from Jeema Wadi springs in multiple sizes and variants), chlorine-free tissue and hygiene products under the Al Reem brand, juice beverages under the ORIGINA brand, and kettle-cooked snacks under the Snackiz brand. Products are distributed directly to UAE consumers and businesses via an owned e-commerce website, mobile apps, call center, and home/office delivery network, with production based in Hatta, UAE.
Differentiator
Problem solved
Functional benefit
Brands
- JEEMA Mineral Water: Pristine natural mineral water from Jeema bottle. Available in various sizes including 300ml, 500ml, 1.5L, and 5 Gallon.
- Al Reem Tissues
- Jeema Zero Sodium
- ORIGINA
- Snackiz
- Jeema Alkaline Water
Products and services
- JEEMA Mineral Water Natural mineral water sourced from pristine natural springs in Jeema Wadi, UAE. Offered in multiple pack sizes including 1.5L, 500ml, 300ml, cups (140ml and 200ml), and 5-gallon jugs for water dispensers. Targeted at UAE households and businesses for daily hydration.
- Al Reem Tissues
Companies that use Emirates Refreshments
Customer profileSegments2 records
Ideal customer profiles2 records
Emirates Refreshments technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Emirates Refreshments partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Evian (France)coreEvian of France provided expertise and assistance in identifying the most suitable natural springs in Jeema Wadi for mineral water production. This partnership was instrumental in establishing the company's bottled water operations in 1980.
- Katadyn (France)coreKatadyn of France contributed technical expertise in water filtration and purification systems to support the natural spring water bottling operations established in 1980.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Emirates Refreshments competitors and assessment
Company assessmentDirect peers
- Masafi Co. LLC: UAE-based bottled water manufacturer and one of the most established water brands in the country. Direct competitor to Jeema across retail shelves, D2C, and bulk water channels in the same UAE market.
- Al Ain Water (Agthia Group): Flagship bottled water brand of UAE food conglomerate Agthia. Competes head-to-head with Jeema in UAE retail and HORECA, with broader category reach across beverages and foods.
- Mai Dubai Company: Dubai-based premium bottled water producer competing in the same UAE market across retail, hospitality, and bulk (5-gallon) segments where Jeema is also active.
Broad incumbents
- Agthia Group PJSC: UAE-listed food and beverage conglomerate owning Al Ain Water, Yoplait, and frozen foods. Overlaps with Emirates Refreshments on water and broader packaged consumer categories but at much larger scale.
- National Food Products Company (NFPC): UAE manufacturer of beverages (including water), juices, and snacks under brands such as Crystal and Milco. Comparable scale and product breadth, competing with both Jeema water and ORIGINA/Snackiz adjacencies.
- Evian (Danone): Global premium mineral water brand owned by Danone. Operates in the UAE premium water segment and is technically a historical partner of Emirates Refreshments; comparable natural spring positioning.
- Nestlé Waters: Global bottled water giant (Nestlé Pure Life, Perrier, S. Pellegrino). Competes in UAE modern trade and HORECA across multiple price points and packaging formats overlapping with Jeema's range.
- Aquafina (PepsiCo): Globally distributed purified bottled water from PepsiCo. Present in UAE retail and foodservice, competing with Jeema on volume, pricing, and retail visibility.
Regional players
- Himalayan Water (HPCL): Indian premium natural mineral water brand expanding into GCC markets. Comparable natural spring, premium positioning, and packaged water SKU breadth, though primarily distributed outside the UAE.
- Aqua Carpatica: Premium still and sparkling natural mineral water from Romania, distributed selectively in Middle East markets. Comparable premium natural spring narrative and packaging portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Emirates Refreshments social profiles
Digital presenceEmirates Refreshments financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emirates Refreshments leadership team
Management profileNumber of profiles
Profiles12 records
Emirates Refreshments funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emirates Refreshments M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emirates Refreshments
What does Emirates Refreshments do?
Emirates Refreshments manufactures and sells natural mineral water bottled under the Jeema brand (sourced from Jeema Wadi springs in multiple sizes and variants), chlorine-free tissue and hygiene products under the Al Reem brand, juice beverages under the ORIGINA brand, and kettle-cooked snacks under the Snackiz brand. Products are distributed directly to UAE consumers and businesses via an owned e-commerce website, mobile apps, call center, and home/office delivery network, with production based in Hatta, UAE.
Is Emirates Refreshments a public or private company?
Emirates Refreshments is a public company. It is classified as public and is currently operating.
When was Emirates Refreshments founded?
Emirates Refreshments was founded in 1980. It employs 101 to 250 people.
Where is Emirates Refreshments based?
Emirates Refreshments is headquartered in Al Satwa, United Arab Emirates, in the Middle East region.
How does Emirates Refreshments make money?
Three revenue lines are on record. Bottled Water Sales are the primary driver. The others are hygiene Products Sales and beverage and Snack Sales.
Who are Emirates Refreshments's main competitors?
Direct peers on record are Masafi Co. LLC, Al Ain Water (Agthia Group) and Mai Dubai Company. Broad incumbents are Agthia Group PJSC, National Food Products Company (NFPC), Evian (Danone), Nestlé Waters and Aquafina (PepsiCo). Regional players are Himalayan Water (HPCL) and Aqua Carpatica.
Does Emirates Refreshments have an API?
No public API is recorded for Emirates Refreshments.
What industry is Emirates Refreshments in?
Emirates Refreshments's product category is Bottled Mineral Water Manufacturing. Its primary akta.pro industry code is AFAFACAB, Mineral Water Bottling (Naturally Mineral), with a secondary code of AFAFACAF, Flavored/Enhanced Bottled Water Production (Essenced, Vitamin, Electrolyte). Its NAICS code is 3121 and its SIC code is 2086.