Pets2Go International

What Pets2Go International does

Pets2Go International is a pet hospitality solutions provider serving the hotel and resort industry through its BestPetStayEVER™ Pet Rewards Program. Founded in 2002 by U.S. Army veteran Angelina Cortez and operating as a commercial brand of the nonprofit King Cortez Pet Care Foundation, the company supplies turnkey pet amenity kits—custom branded gift packs containing bowls (including BPA-free options), toys, holistic treats, collapsible bowls, and cleaning essentials—for canine and feline guests at partnered properties. Signature QR codes embedded in the kits direct guests to leave reviews and upload photos on Google and TripAdvisor, creating an organic reputation-amplification loop for hotel partners. The company's stated footprint is over 100 properties served across 22+ years, with named enterprise references including Park Lane Hotels, Le Meridian, and Intercontinental Hotels Group.

The underlying technology combines physical fulfillment with two digital components: a QR-code-driven review engine and Pets2GO® University, an online staff training platform hosted on LightSpeedVT that delivers the 'Hospitality Pet Fundamentals' certification course (2 hours 48 minutes of micro-learning content). Production, kitting, and packaging are outsourced to RR Donnelley, while bulk reordering and distribution leverage a partnership with Guest Supply (a Sysco brand) serving over 30,000 hospitality properties worldwide. Pricing is quote-based and not publicly disclosed; the company funnels prospects through a free Calendly consultation and positions itself as a thought leader via a content-marketing blog on luxury travel trends.

Revenue is generated through three streams: one-time bulk sale of custom amenity kits to hotel partners (one-time license), recurring subscription access to Pets2GO University training and certification, and transaction or platform fees from vendor reordering facilitated through Guest Supply. The go-to-market is direct enterprise field sales targeting luxury and pet-friendly hotels, supported by content marketing, email newsletter capture, and partner-enabled distribution. The firm is privately held, founder-led, employs 1-10 people, and is headquartered in San Juan, Puerto Rico. No outside venture or private equity investment has been disclosed, and 100% of program proceeds are reported to fund the planned BestPetStayEVER™ Resort, a pet crisis center offering up to 90 days of transitional care for pets whose families experience temporary homelessness.

Name

Pets2Go International

Legal name

Pets2GO International®

Website

https://pets2go.pet

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Pets2Go International provides turnkey pet hospitality programs—including custom amenity kits, QR-coded gift packs, and online staff certification training—to hotels and resorts serving pet-owning travelers, operating via B2B enterprise sales and partnerships with Guest Supply and RR Donnelley.

Ownership category

akta.pro rank

Headquarters

HQ city

San Juan

HQ country

Puerto Rico

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Marketing or Sales, Personnel, Technology or R&D

Revenue model

1. Pet Amenity Kits and Gift Packs: Sale of custom luxury gift packs for canine and feline guests including treats, toys, collapsible bowls, BPA-free bowls, and clean-up essentials. Branded options available to match hotel aesthetics. Revenue generated through bulk ordering to hotel partners.
2. Hospitality Staff Training Services: Online training platform subscription through Pets2GO University on LightSpeedVT. Hotels pay for staff certification courses including the 'Hospitality Pet Fundamentals' certification.
3. Vendor Partnership Reordering Portal: Bulk ordering discounts through Guest Supply (Sysco brand) partnership for streamlined reordering of pet amenities. Platform fees or volume-based revenue from facilitated vendor transactions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Pets2Go International provides the BestPetStayEVER™ Pet Rewards Program, a turnkey pet hospitality solution for hotels and resorts. The offering combines custom branded amenity kits (bowls, toys, holistic treats, cleaning essentials) with QR-coded welcome packs, professional staff training via Pets2GO® University on LightSpeedVT, and bulk reordering through a Guest Supply vendor portal. The program is designed to transform properties from "pet-tolerant" to "pet-welcoming," with 100% of proceeds funding the BestPetStayEVER™ Resort for pets in crisis through the King Cortez Pet Care Foundation.

Product overview

Pets2Go International operates as a pet hospitality solutions provider through its BestPetStayEVER™ Pet Rewards Program—a unified platform combining branded amenity kits, staff training via Pets2GO® University, and QR-coded gift pack technology. The core offering integrates custom welcome packs for pets (with bowls, toys, holistic treats) with professional hospitality certification training to help hotels elevate from 'pet-tolerant' to 'pet-welcoming.'

Differentiator

Problem solved

Functional benefit

Brands

• BestPetStayEVER™ Pet Rewards Program: A turnkey pet hospitality program for hotels and resorts offering branded gift packs, staff training, and QR-coded welcome kits.
• Pets2GO® University
• BestPetStayEVER™ Resort

Products and services

• BestPetStayEVER™ Pet Rewards Program A comprehensive turnkey pet hospitality program for hotels and resorts that includes branded gift packs, premium pet supplies, toys, cleaning products, QR-coded welcome kits, and staff training certification to elevate the pet-friendly guest experience. Targeted at luxury and mid-market hotels seeking to attract pet-owning travelers.
• BestPetStayEVER™ Kits Custom welcome amenity packs for canine and feline hotel guests featuring BPA-free bowls, collapsible bowls, toys, holistic treats, and cleaning essentials. Branded options available to match hotel aesthetics. Bulk ordering through hotel partners and the Guest Supply vendor portal.
• Pets2GO® University Online hospitality training platform hosted on LightSpeedVT featuring the 'Hospitality Pet Fundamentals' course—2 hours and 48 minutes of micro-learning content that teaches hotel staff how to welcome, serve, and care for pet guests. Delivered as a subscription-based training service to hotel partners.
• Hospitality Pet Fundamentals Certification Professional staff certification course delivered via LightSpeedVT that trains hotel teams to confidently welcome, assist, and care for four-legged guests, reducing liability and improving guest reviews. Sold as part of the Pets2GO University training platform to hotel partners.

Quantifiable outcome

• Hotels implementing the program report improved guest satisfaction and positive online reviews
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Guest Supply (Sysco brand)coreChannel Partner/ Reseller/ DistributorGuest Supply (a Sysco brand) is a key vendor partner providing pre-approved pet amenities for easy reordering. Serves over 30,000 properties worldwide. The partnership offers bulk ordering discounts to hotel partners and provides a streamlined reordering portal for fast restocks without complicated vendor negotiations.
• RR DonnelleycoreTechnology or IntegrationRR Donnelley handles all global print, kitting, assembly, and packaging for the BestPetStayEVER custom branded gift packs. This partnership enables production at scale with consistent quality for hotel partners worldwide.
• LightSpeedVTcoreTechnology or IntegrationLightSpeedVT hosts the Pets2GO University online training platform, which features the Hospitality Pet Fundamentals certification course (2 hours 48 minutes of micro-learning content).
• CEO Space InternationalminorStrategic or Co-development PartnerFounder Angelina Cortez is a graduate of CEO Space International, suggesting a business development and networking partnership for entrepreneurship support.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GoPetFriendly: A pet-friendly travel guide and directory featuring pet-welcoming hotels, road trips, and travel tips. Comparable to Pets2Go because it operates in the same pet-friendly hospitality discovery and content niche and partners with hotels on pet-travel marketing.
• BringFido: A pet-friendly travel platform and hotel directory helping travelers find pet-welcoming accommodations. Comparable because it serves the same end-customer (pet-owning travelers) and overlaps with Pets2Go's hotel-channel focus on the pet travel market.
• DogFriendly.com: A pet-travel and pet-friendly lodging directory. Comparable to Pets2Go because it sits at the intersection of pet owners and hotel discovery, an adjacent monetization lane to Pets2Go's amenity-kit and training offerings.
• PetsWelcome: An online directory of pet-friendly hotels, inns, and vacation rentals. Comparable to Pets2Go because it directly serves the same buyer (pet-friendly lodging) and competes for the same promotional and amenity-program dollars from hotel partners.

Broad incumbents

• Rover: An online marketplace for pet sitting, dog walking, boarding, and in-home care. Comparable as a high-profile brand in the pet travel and pet care services category that adjacent hotel partners may use to fill pet hospitality gaps.
• BARK (BarkBox): A scaled subscription-based pet products company selling toys, treats, and gear directly to consumers. Comparable to Pets2Go as a B2C/B2B pet products player whose toy and treat lines overlap with the SKUs in Pets2Go's hotel amenity kits.
• Chewy: A large online pet food and supplies retailer carrying bowls, toys, treats, and grooming products. Comparable to Pets2Go because its assortment mirrors the categories Pets2Go assembles into hotel amenity kits at scale.
• Wag!: An on-demand pet care platform offering dog walking, pet sitting, and boarding. Comparable to Pets2Go as a broader pet-services marketplace that hotels may partner with instead of (or alongside) Pets2Go's amenity program.

Emerging players

• Camp Bow Wow: A dog daycare and overnight pet care franchise. Comparable as a pet hospitality services brand that could be packaged by hotels as a local pet-care partner adjacent to (or competing with) Pets2Go's amenity and training offering.
• Dogtopia: A dog daycare, boarding, and spa franchise with hundreds of locations across North America. Comparable because it offers the 'pet hospitality' experience layer (grooming, daycare, overnight care) that hotel chains could partner with in lieu of Pets2Go's in-room program.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/OfficialPets2Go
• Facebookfacebook.com/Pets2Go
• LinkedInlinkedin.com/company/pets2go-international

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pets2Go International