What Arab Council Australia does

Arab Council Australia (ACA) is a secular, independent, not-for-profit community services organisation founded in 1979 in Sydney (originally as the Arab Welfare Workers Interagency) to serve Arabic-speaking communities across New South Wales, Australia. It delivers a portfolio of programs spanning general community welfare, gender equality (Musawat, launched 2019), cancer support (Sanadi Foundation, established 2020), peer support (Sawa Buddy Program), and place-based social cohesion (Reconnecting East and West Sydney), supported through institutional partnerships with SSI, ACON, Unions NSW, Women NSW, and Radio Skid Row. Its revenue mix combines individual membership fees (A$10–A$120), community donations, and government grants, with the organisation operating as a small institutional body of 11–50 employees.

Name

Arab Council Australia

Legal name

Arab Council Australia Inc.

Website

https://arabcouncil.org.au

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

Arab Council Australia is a secular, independent, not-for-profit community services organisation founded in 1979 that delivers welfare, gender equality, cancer support, and social cohesion programs to Arabic-speaking communities across New South Wales.

Ownership category

akta.pro rank

Product category

Community Services

NAICS

Human Rights Organizations (813311), Civic and Social Organizations (813410), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Minority, Indigenous & Disability Rights (BPADAGAH)

akta.pro secondary industry

Humanitarian-Development-Peace Nexus & Resilience Programming (BPADAEAK)

Keywords

• Community services
• Settlement support
• Aged care services
• Disability support
• Social advocacy

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership Fees: ACA generates revenue through membership fees from individuals and organizations. Membership fees range from $10/year (concession), $20/year (3-year individual), $30/year (individual), $50/year (3-year individual), $80/year (organization), and $120/year (3-year organization).
2. Donations: The organization accepts donations from the public and community members.
3. Government Funding: ACA receives government grants for community programs such as aged care, settlement services, family support, and domestic violence prevention programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Arab Council Australia is a secular, independent, not-for-profit organization that delivers direct community services and advocacy programs for Arabic-speaking communities across Australia. Its core offerings include aged care (ASSIN), emergency financial relief (EAPA), family support, NDIS coordination, cancer support (Sanadi Foundation), domestic violence prevention (Musawat), settlement support (Sawa Buddy), youth engagement (Reconnecting East and West Sydney), and a tiered membership program.

Product overview

Arab Council Australia is a secular, independent, not-for-profit community services organization established in 1979, dedicated to advancing social justice and improving outcomes for Arabic-speaking communities in Australia. The organization provides a portfolio of direct community services rather than a unified technology product. Its core offerings include social support programs (Arabic Seniors Social and Information Network), emergency financial relief (EAPA), family support services, disability support coordination (NDIS Gateway), and specialized programs like the Sanadi Foundation (Arabic-specific cancer support) and the Sawa Buddy Program (settlement support for Palestinian arrivals). Additional services include climate change awareness (Tabeia), gender equality education (Musawat), youth community engagement (Reconnecting East and West Sydney), and community development initiatives. The organization also offers a membership program with governance participation rights.

Differentiator

Problem solved

Functional benefit

Brands

• Sanadi Foundation: The first and currently only Arabic-specific cancer support network in Australia, established in December 2020
• Musawat Program
• Sawa Buddy Program
• Reconnecting East and West Sydney

Products and services

• Arabic Seniors Social and Information Network (ASSIN) Social support program for elderly Arabic-speaking community members, providing introduction to meal services, neighbour aid, and community bus access to reduce social isolation.
• EAPA - Emergency Relief Assistance Emergency relief assistance for gas and electricity bills provided to community members in financial hardship.
• Family Support Program Early intervention support for families relating to child behavioural management, employment, mental health, and housing, with case management provided for an average of 3 months.
• NDIS Gateway and Support Coordination Services for people with a disability to navigate and coordinate National Disability Insurance Scheme (NDIS) services.
• Sawa Buddy Program Connects new arrivals from Palestine to local volunteers in their community to provide friendship, support and advice for settlement.
• Community and Civic Connections Building connections to community amongst marginalised citizens while promoting knowledge and access to services, education, government and employment opportunities.
• Sanadi Foundation First and only Arabic-specific cancer support network in Australia, providing support and education for people diagnosed with cancer and their families.
• Tabeia Climate Change Community awareness, training and projects focused on climate change education.
• Work and Development Order Program Program that assists clients with acute financial hardship to pay fines held with the State Debt Recovery Office.
• Musawat: From the Ground Up to Equality Community education project promoting gender equality and challenging gender-based violence through workshops, seminars, and direct community outreach.
• Reconnecting East and West Sydney Youth-driven project fostering connections across Sydney's diverse neighborhoods, including film and radio production training producing a live radio program on Radio Skid Row 88.9 FM.
• Arabic Workers Network (AWN) Information sharing and skills development activities for workers across NSW.
• Membership Program Annual membership program with fees ranging from $10/year for concession to $80/year for organisations, providing voting rights, access to free training, and eligibility to stand for election to ACA's Board.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core, major and minor.

• Settlement Services International (SSI)coreStrategic or Co-development PartnerPrincipal sponsor of ACA's 40th anniversary celebrations. SSI is a key settlement services organization that collaborates with ACA on community initiatives.
• ACONmajorStrategic or Co-development PartnerMajor sponsor of ACA's 40th anniversary celebrations. ACON is a leading HIV prevention and health organization.
• Unions NSWmajorStrategic or Co-development PartnerMajor sponsor of ACA's 40th anniversary celebrations. Unions NSW represents the union movement in NSW.
• Radio Skid Row 88.9 FMminorStrategic or Co-development PartnerRadio station partner for the 'Reconnecting East and West' live radio program produced by young people from the project, airing on Radio Skid Row.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ACON: Leading NSW health and human rights organization for LGBTIQ+ communities and a strategic partner (major sponsor of ACA's 40th anniversary). Comparable as a community-led advocacy and direct-service nonprofit targeting a specific demographic with culturally-tailored programs.
• Lebanese Muslim Association (LMA): Major Arab-Australian community services and advocacy organization in NSW delivering aged care, youth, women's, and settlement programs. Directly comparable as an Arab-heritage secular community services nonprofit competing for the same beneficiary pool and government grants.
• Australian Arab Association: Peak community body representing Arab Australians with cultural, advocacy, and community services functions. Directly comparable as an Arab-Australian-focused non-profit delivering community services, advocacy, and member engagement similar to ACA's mandate.
• Ethnic Communities Council of NSW (ECCNSW): State peak body for ethnic community organizations in NSW providing advocacy, capacity building, and policy representation. Directly comparable as an NSW-based umbrella for ethno-specific community organizations including Arab-Australian counterparts.

Broad incumbents

• Australian Red Cross: National humanitarian and community services organization running multicultural support, emergency relief, and family programs analogous to ACA's ASSIN, EAPA, and settlement services. Comparable as a broad non-profit offering overlapping services to migrant and vulnerable communities in Australia.
• Multicultural NSW: NSW Government agency driving multicultural inclusion, community engagement, and policy harmonization. Comparable as a NSW-funded body delivering community programs and advocacy to culturally and linguistically diverse (CALD) communities, including Arabic speakers.
• Settlement Services International (SSI): Australia's largest humanitarian settlement agency, a named core partner and 40th anniversary principal sponsor of Arab Council Australia. Comparable because it delivers similar settlement, family support, and community services across CALD communities and competes for overlapping government grants.
• Australian Human Rights Commission: Federal statutory body promoting and protecting human rights in Australia, including race discrimination and multicultural advocacy. ACA maintains ties (e.g., farewell for outgoing Race Discrimination Commissioner Dr Tim Soutphommasane). Comparable on human rights advocacy mandate.
• Federation of Ethnic Communities' Councils of Australia (FECCA): National peak body representing ethnic community councils across Australia on multicultural policy. Comparable as an advocacy and membership-based organization serving ethnic Australian communities with similar governance and representativeness functions.

Emerging players

• Asylum Seekers Centre: Sydney-based specialist NGO delivering casework, advocacy, and community support to people seeking asylum. Comparable as a smaller, community-led, NSW-based nonprofit serving vulnerable Arabic-speaking and other migrant populations with advocacy and direct service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@arabcouncil7037
• Facebookfacebook.com/arabcouncilaustralia
• LinkedInlinkedin.com/company/aca
• Instagraminstagram.com/arabcouncilaustralia
• Xx.com/ArabCouncilAu

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arab Council Australia