CaterPlus
Caterplus is a UK contract catering provider, wholly owned by Elior Group, delivering on-site food services to residential care homes, extra care, independent living, kosher, and charitable communities through long-term managed-service contracts.
- Company typePrivate
- Founded2006
- HeadquartersLondon, United Kingdom
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What CaterPlus does
Caterplus is a UK-based contract catering provider specialising in the care and retirement living sector. It operates as a wholly-owned subsidiary of Elior Group, the global contract catering and support services company that employs more than 133,000 people across 11 countries and serves 3.2 million customers daily at 20,000 sites. Caterplus delivers on-site food services to residential care homes, assisted living and extra care communities, independent living developments for the over-55s, kosher-compliant residential settings serving Jewish communities, and charitable communities supporting vulnerable people. Its service offering is structured around dedicated vertical service lines rather than a single uniform product, with each line tailored to the operational, nutritional, and regulatory requirements of its setting.
The company's underlying capability stack combines specialist dietetics with proprietary operational technology. Caterplus employs in-house HCPC-registered dietitians who are members of the British Dietetic Association and designs menus around nutritional and allergen requirements. It has deployed Star Chef, a proprietary software platform that analyses and monitors recipes for nutritional value and allergens, and has introduced HoloLens 2 mixed reality training for texture-modified food preparation — a UK first among contract caterers. The Elior Academy provides over 40 training programmes, including the award-winning eXperience learning programme that simulates the physical and mental challenges of ageing, and staff are accredited as Dementia Friends by the Alzheimer's Society.
Caterplus makes money through long-term managed-service catering contracts negotiated directly with care home operators, housing associations, and retirement living providers. It operates a multi-entity UK structure (including CaterPlus Limited, Caterplus Holdings Limited, Caterplus Plc, Caterplus Services Limited, and subsidiaries such as Waterfall Caterplus, Taylor Shaw, Lexington Catering, and Edwards and Blake), all registered in England and Wales, with a head office in Macclesfield, Cheshire. Go-to-market is enterprise field sales supplemented by content marketing, the 'Eatuitive' newsletter, industry awards, and named partnership programmes with operators including Anchor Extra Care and McCarthy Stone. No public pricing exists; contract terms are negotiated bilaterally.
CaterPlus firmographics
Firmographics- Name
- CaterPlus
- Legal name
- CaterPlus Limited
- Website
- https://caterplus.co.uk
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Caterplus is a UK contract catering provider, wholly owned by Elior Group, delivering on-site food services to residential care homes, extra care, independent living, kosher, and charitable communities through long-term managed-service contracts.
- Ownership category
- akta.pro rank
CaterPlus industry classification
Industry- Product category
- Contract Catering Services for Care Sector
- NAICS
- Food Service Contractors (72231), Food Service Contractors (722310)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Contract Foodservice Management (Outsourced Catering) (THAFAIAH)
- akta.pro secondary industries
- Specialty Dietary & Wellness Catering (Vegan, Halal, Kosher, Allergy-Friendly) (THAFAIAK), Specialty & Dietary Catering (Vegan, Kosher, Halal, Allergy-Friendly) (HSACAGAH)
Keywords
Where CaterPlus is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
CaterPlus business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Contract Catering Services: Full-service catering contracts with care homes, retirement living communities, and housing associations. Services include flexible meal planning, seamless delivery, and ongoing menu consultations. Revenue generated through long-term contractual relationships with care sector operators.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
CaterPlus product offering
Product offeringCore offering
CaterPlus provides managed contract catering services to UK care homes, retirement living operators, housing associations, and charitable communities. It prepares and serves meals on-site, supported by an in-house team of HCPC-registered dietitians, with menu design, texture-modified foods, hydration programmes, and dementia-friendly dining as core service components. Offerings are organised into five verticals: Assisted Living & Extra Care, Residential Care Homes, Independent Living, Specialist Catering for Religious (Jewish) Communities, and Charitable Communities.
Product overview
CaterPlus is a UK-based catering provider offering comprehensive food services within the care and retirement living sector. The company operates as a single unified offering with specialized service lines covering Assisted Living & Extra Care, Residential Care Homes, Independent Living, Specialist Catering for Religious Communities (Jewish kosher), and Charitable Communities. These services are unified by shared capabilities in nutrition (in-house dietitians), training (Elior Academy), and operational management. The company also provides specialized dementia care dining, texture-modified foods, and hydration care as integrated service components.
Differentiator
Problem solved
Functional benefit
Products and services
- Assisted Living and Extra Care Catering Contract catering for extra care and assisted living housing schemes, providing nutritionally planned meals and a communal dining experience tailored to residents who need varying levels of support while maintaining independence.
- Residential Care Home Catering Outsourced on-site meal preparation and food service for residents of residential care homes, supported by CaterPlus's in-house dietitians and the Star Chef nutritional analysis software, helping operators meet CQC nutritional requirements.
- Independent Living Catering Catering for retirement developments for active older adults, including high-street inspired restaurants, bistros, bars, and coffee shops, with individually designed menus and nutritional services for residents with specific dietary needs.
- Specialist Catering for Jewish Communities Fully kosher-compliant catering for Jewish residential care homes, with team training in kosher standards and menu development to the highest kashrut standards.
- Charitable Communities Catering Catering for charitable organisations running accommodation and support services for vulnerable people, including the 'Can't Cook, Will Cook' scheme providing cooking skills training for employment.
- Nutrition Services (in-house dietitian support) Dedicated in-house dietitian-led nutrition service covering menu design, hydration programmes, and support for residents facing malnutrition challenges, available as part of CaterPlus catering contracts.
Quantifiable outcome
- Staff trained as Dementia Friends accredited by the Alzheimer's Society
Companies that use CaterPlus
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles3 records
CaterPlus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
CaterPlus partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Elior GroupcoreElior Group is the parent company of Caterplus. As a global leader in contract catering and support services operating in 11 countries with 133,000+ employees, Elior provides world-class resources, best practices, and financial stability. This affiliation gives Caterplus access to international expertise, training programmes (Elior Academy), and innovation capabilities including mixed reality training technology.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
CaterPlus competitors and assessment
Company assessmentDirect peers
- CH&CO: Independent UK contract caterer with a presence in workplace, education, healthcare and senior living. Directly comparable contract catering service lines and UK enterprise customer base.
- apetito: UK-focused food producer and care home meal provider (including Wiltshire Farm Foods retail brand). Competes with Caterplus for meal provision contracts in UK care homes and retirement communities.
- Compass Group: World's largest contract catering and support services group. Its UK Healthcare & Senior Living division competes head-to-head with Caterplus for care home and retirement living catering contracts across the UK.
- Wilson Vale: UK independent contract caterer with a dedicated care and senior living division. Direct competitor for nursing, residential, and extra-care catering contracts.
- Sodexo: Global contract services group with a UK Healthcare & Seniors business that competes with Caterplus for care and retirement living catering contracts, offering a comparable managed-services revenue model.
- Baxter Storey: UK-focused premium contract caterer serving workplace, independent school, and senior living clients. Comparable B2B managed catering model targeting UK care and retirement operators.
Broad incumbents
- OCS Group: International facilities services group providing catering alongside cleaning, security and support services in UK healthcare and senior living. Overlaps with Caterplus as part of broader facility management offerings.
- Elior UK: UK arm of Caterplus's parent Elior Group, operating adjacent contract catering brands and services. Sister entity within the same group with overlapping UK contract catering capability and shared back-office infrastructure.
- Atalian Servest: UK facilities management and contract services provider delivering catering within wider bundled service contracts for public-sector and healthcare clients. Comparable contract catering capability though not sector-specialist.
- ISS A/S: Global facility services group with UK catering operations in healthcare and workplace. Broad incumbent providing food services within integrated facilities management contracts alongside Caterplus's specialist care offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CaterPlus social profiles
Digital presenceCaterPlus financial estimates
Financial estimateRevenue estimate
Valuation estimate
CaterPlus leadership team
Management profileNumber of profiles
CaterPlus subsidiaries and ownership
Company hierarchySubsidiaries5 records
CaterPlus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CaterPlus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CaterPlus
What does CaterPlus do?
CaterPlus provides managed contract catering services to UK care homes, retirement living operators, housing associations, and charitable communities. It prepares and serves meals on-site, supported by an in-house team of HCPC-registered dietitians, with menu design, texture-modified foods, hydration programmes, and dementia-friendly dining as core service components. Offerings are organised into five verticals: Assisted Living & Extra Care, Residential Care Homes, Independent Living, Specialist Catering for Religious (Jewish) Communities, and Charitable Communities.
Is CaterPlus a public or private company?
CaterPlus is a private company. It is classified as corporate owned and is currently operating.
When was CaterPlus founded?
CaterPlus was founded in 2006. It employs 1,001 to 5,000 people.
Where is CaterPlus based?
CaterPlus is headquartered in London, United Kingdom, in the Europe region.
How does CaterPlus make money?
One revenue line is on record: contract Catering Services.
Who are CaterPlus's main competitors?
Direct peers on record are CH&CO, apetito, Compass Group, Wilson Vale, Sodexo and Baxter Storey. Broad incumbents are OCS Group, Elior UK, Atalian Servest and ISS A/S.
Does CaterPlus have an API?
No public API is recorded for CaterPlus.
What industry is CaterPlus in?
CaterPlus's product category is Contract Catering Services for Care Sector. Its primary akta.pro industry code is THAFAIAH, Contract Foodservice Management (Outsourced Catering), with a secondary code of THAFAIAK, Specialty Dietary & Wellness Catering (Vegan, Halal, Kosher, Allergy-Friendly). Its NAICS code is 72231 and its SIC code is 8744.