Hawthorne

What Hawthorne does

The Borough of Hawthorne is a municipal government entity located in Passaic County, New Jersey, serving a residential community of 19,637 residents (2020 census) across a 3.6 square mile jurisdiction. Incorporated on March 24, 1898, Hawthorne operates under the Faulkner Act council-manager form of government and delivers comprehensive municipal services through internal departments including the Police Department, Fire Department, Department of Public Works, Municipal Court, Finance Department, Recreation Department, Health Department, Building Department, Office of Emergency Management, and the Louis Bay 2nd Library. The borough is funded through property taxes, water/sewer fees, parking permits, court fines, and intergovernmental revenues, with no commercial revenue or external customers.

The borough's primary digital infrastructure is a CivicPlus CivicEngage-powered municipal website (hawthornenj.org) serving as the unified portal for resident-facing services including online tax and water bill payment, staff directory, community calendar, Nixle emergency notifications, digital OPRA records requests, and department-specific portals for police, water, building, and recreation services. Communication channels include the website, Facebook and Instagram (@hawthornenjpolice) for the Police Department, Nixle community notifications, and Mayor Lane's weekly newsletter. The website is WCAG 2.0 AA and Section 508 accessibility compliant.

Hawthorne has no commercial product offerings, no funding rounds, no AI/ML capabilities, and operates as a stable, fully built-out municipality. Strategic activity in 2025 is limited to a $20,000 PSEG Foundation grant for the 'Gateway to the Passaic River' rain garden project, a DVRT partnership with the Passaic County Women's Center, and continued digital service expansion through the CivicPlus platform. The entity has no parent company and no private equity, venture capital, or institutional ownership, functioning as a political subdivision of the State of New Jersey.

Name

Hawthorne

Legal name

Borough of Hawthorne

Website

https://hawthornenj.org

Company type

Private

Founded year

1898

Operating status

Operating

Headcount range

11–50 employees

Short description

The Borough of Hawthorne, NJ is a municipal government serving 19,637 residents across 3.6 square miles in Passaic County, delivering police, fire, public works, water, tax collection, and recreational services through a CivicPlus-powered digital portal. Founded in 1898, it operates under the council-manager form of government.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Water, Sewage and Other Systems (2213), Waste Collection (56211)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Public safety services
• Waste management services
• Tax collection services
• Recreational programs

Headquarters

HQ city

Hawthorne

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The Borough of Hawthorne is a municipal government entity that provides comprehensive government services to its approximately 19,637 residents across 3.6 square miles in Passaic County, New Jersey. Core services include public safety (Police and Fire departments), public works (water services, garbage and recycling, stormwater management), tax collection, building permits and inspections, licensing, recreation, health services, library services, and municipal court operations. The borough operates a CivicPlus-powered website as the unified digital portal for accessing services, payments, and community information.

Product overview

The Borough of Hawthorne, NJ operates a CivicPlus-powered municipal government website serving as the unified digital portal for all borough services and communications. The platform provides residents access to online payment systems for taxes and water bills, a searchable staff directory, community calendar, police department services, water services, Nixle emergency notifications, and environmental programs. Rather than a traditional product company with commercial offerings, Hawthorne's 'products' are the government services delivered to residents through this integrated digital platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services
• Fire Department Services
• Water Services
• Garbage and Recycling Collection
• Building Department Services Issuance of building permits, construction inspections, code enforcement, and certificate of occupancy processing for construction work in the Borough.
• Tax Collection Services Property tax assessment, billing, and collection services with online payment options for Hawthorne property owners.
• Recreation Programs Municipal pool, parks, recreational leagues, community events, and recreation facilities serving Hawthorne residents.
• Health Department Services Municipal health services, clinics, vital statistics recording, and animal control services for Hawthorne residents.
• Library Services Library services operated through the Louis Bay 2nd Library, managed by the Bergen County Cooperative Library System, serving Hawthorne residents.
• Municipal Court Services Municipal court services including complaint filing, violation payment processing, and court proceedings for local ordinance matters.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• Louis Bay 2nd LibraryminorOthersPublic library serving Hawthorne residents, managed by Bergen County Cooperative Library System (BCCLS)
• Passaic CountycoreOthersCounty government providing various regional services including health education, mosquito control, CDBG programs, and property assessment services
• Passaic County Women's CentercoreStrategic or Co-development PartnerDVRT partnership with Passaic County Women's Center providing domestic violence crisis support and resources

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Borough of Haledon, NJ: Borough in Passaic County that also broke away from Manchester Township (incorporated 1913). Closest historical and geographic peer with comparable small-borough service portfolio and roughly 9,000 residents.
• Township of Little Falls, NJ: Passaic County municipality similar in suburban character and population scale to Hawthorne. Comparable municipal services and built-out footprint, making it a structurally similar peer in the same county.
• Borough of Prospect Park, NJ: Borough in Passaic County with the same Manchester Township origin as Hawthorne. Comparable small Passaic County borough (~6,400 residents) with similar service portfolio and council-manager governance.
• Township of Wayne, NJ: Passaic County municipality operating under council-manager governance similar to Hawthorne's Faulkner Act structure. Much larger (~55,000 residents), but the same county and similar service portfolio make it a useful scale-up peer.
• Glen Rock, NJ: Borough in adjacent Bergen County with similar small-borough character and population (~12,000 residents). Comparable suburban service portfolio and built-out footprint make it a strong structural analog.
• Borough of Totowa, NJ: Borough in Passaic County that also originated from Manchester Township. Slightly larger Passaic County borough (~11,000 residents) with comparable municipal service offerings and governance structure.
• Borough of North Haledon, NJ: Borough in Passaic County that likewise originated from Manchester Township. Similar small suburban borough character with comparable service mix and population scale (~8,500 residents).

Broad incumbents

• City of Paterson, NJ: Passaic County seat and largest municipality in the county. Operates the same core municipal services (police, fire, water, public works) but at urban scale and as a broader incumbent offering the full portfolio of overlapping capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hawthorne.pd.9
• Instagraminstagram.com/hawthornenjpolice
• Xx.com/hawthornenjpd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hawthorne