iHR Australia
iHR Australia is an Australian HR professional services firm providing workplace investigations, mediations, training, and HR advisory across Australia and New Zealand, serving government, corporate, and not-for-profit clients.
- Company typePrivate
- Founded1999
- HeadquartersKew East, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What iHR Australia does
iHR Australia is an Australian human resources professional services firm founded circa 1999 and headquartered in Melbourne, with additional offices in Sydney and Brisbane. The company provides an integrated suite of workplace services to organisations across Australia and New Zealand, including independent workplace investigations, mediations, HR advisory, compliance solutions, and training. Its client base spans government, education, health, manufacturing, technology, judicial, retail, professional services, and not-for-profit sectors, with the firm claiming thousands of clients and thousands of engagements annually (400+ training programs, 300+ sensitive workplace matters resolved per year).
The company's core technology is its proprietary 'Workplace Reality Theatre' training methodology, which uses professionally trained local actors to perform live roleplay scenarios for anti-discrimination, bullying, harassment, and other workplace behaviour programs. It also offers a suite of self-paced eLearning modules for Learning Management System integration. The firm employs 30+ subject-matter experts, including accredited investigators and mediators with over 30 years of HR and industrial relations experience.
iHR Australia generates revenue through multiple streams: project-based professional services (investigations, mediations, custom training, policy development), recurring subscriptions and monthly retainers (Employer Advisory Service for SMEs), public workshop fees ($350-$400 per session), and one-off or usage-based pricing for compliance work. The go-to-market combines direct enterprise field sales, public workshops and webinars as demand generation, an on-call SME advisory inside-sales motion, and SEO-driven inbound content marketing. Leadership is founder-led, with Stephen Bell as Founder and Non-Executive Director and Eileen Walsh as Managing Director.
iHR Australia firmographics
Firmographics- Name
- iHR Australia
- Legal name
- iHR Australia
- Website
- https://ihraustralia.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- iHR Australia is an Australian HR professional services firm providing workplace investigations, mediations, training, and HR advisory across Australia and New Zealand, serving government, corporate, and not-for-profit clients.
- Ownership category
- akta.pro rank
iHR Australia industry classification
Industry- Product category
- HR Consulting Services
- NAICS
- Human Resources Consulting Services (541612)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- HR Policy, Governance, Compliance & Risk Advisory (BPACAJAF)
- akta.pro secondary industries
- HR Compliance, Policy, EEO & Labor Law (BPACAPAM), HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI), Labor Relations & Employment Practice Advisory (BPAHAGAK)
Keywords
Where iHR Australia is headquartered
LocationHeadquarters
- HQ city
- Kew East
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
iHR Australia business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Workplace Investigation Services: Independent workplace investigation services for allegations of inappropriate workplace behaviour including misconduct, harassment, bullying, and discrimination. Charged on project basis.
- Workplace Mediation Services: Independent third-party facilitation services to resolve tension and problems between colleagues. Billed as professional services.
- Workplace Training Programs: In-person workshops, virtual sessions, and eLearning modules. Public workshops priced individually ($350-$400 per session). Enterprise training quoted per engagement.
- Employer Advisory Service: On-call HR advisory service for SMEs. Offered via annual subscription, monthly retainer, or fee-for-service (pay-as-you-go). Covers performance management, disciplinary actions, unfair dismissal claims, conflicts, payroll compliance, employment contracts, and Fair Work Commission issues.
- HR Policies and Procedures: Customised policy development services. Pricing via one-off template purchase or hourly payments based on project scope.
- Psychosocial Risk Management: Consulting services for psychosocial hazard identification and management. Available via service-as-needed (hourly) or monthly retainer arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Public workshop - Contact Officer Training |
| One time/ perpetual license | Pay-as-you-go | Public workshop - Professional and Courageous Conversations |
| Subscription | Annual | Employer Advisory Service - Annual Subscription |
| Subscription | Monthly | Employer Advisory Service - Monthly Retainer |
| Usage-based | Pay-as-you-go | Employer Advisory Service - Fee for Service |
| One time/ perpetual license | Pay-as-you-go | HR Policies and Procedures - One-off Purchase |
| Usage-based | Pay-as-you-go | HR Policies and Procedures - Hourly |
| Usage-based | Pay-as-you-go | Psychosocial Risk Management - Service as Needed |
| Subscription | Monthly | Psychosocial Risk Management - Monthly Retainer |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
iHR Australia product offering
Product offeringCore offering
iHR Australia provides independent workplace investigations, mediations, HR training, and outsourced HR consulting services to organisations across Australia and New Zealand. The firm delivers professional services in workplace behaviour, compliance, psychosocial risk management, policy development, and on-call employer advisory, including signature training delivered via Workplace Reality Theatre using professional actors.
Product overview
iHR Australia is a HR services company offering an integrated suite of workplace services including HR Support Services, Workplace Investigation Services, Workplace Mediation Services, Workplace Training Services, and Workplace Compliance Solutions. The core offerings include: HR Support Services (policies, procedures, psychosocial safety, complaints handling, employer advisory); Investigation and Mediation services for resolving workplace conflict; and Training delivered through classroom workshops, eLearning modules, and the signature Workplace Reality Theatre methodology using professional actors. Training programs cover anti-bullying/harassment/discrimination, sexual harassment, contact officer training, investigation training, and mediation skills. The company serves organisations across Australia seeking to resolve conflict, strengthen workplace cultures, build compliance, and manage people risks.
Differentiator
Problem solved
Functional benefit
Brands
- Workplace Reality Theatre: iHR Australia's signature training methodology using professional actors to create memorable, impactful workplace training scenarios.
Products and services
- HR Support Services Comprehensive professional HR support services for businesses including policies and procedures, psychosocial safety, complaints handling, compliance solutions, and on-call employer advisory.
- Workplace Investigation Services Independent workplace investigation services for allegations of inappropriate workplace behaviour, including inquiries and assessments, sold to organisations on a project basis.
- Workplace Mediation Services Workplace mediations with independent, impartial third-party facilitation to resolve tension and problems between colleagues, billed as professional services.
- Workplace Training Services Workplace training programs facilitated by industry experts using professional actors for memorable and engaging learning experiences, delivered in-person, virtually, or as eLearning.
- Workplace Compliance Solutions Expert services ensuring organisations have robust payroll systems, accurate contracts, up-to-date policies and full compliance.
- Employer Advisory Service On-call advisory service supporting SMEs to deal with HR matters including performance management, disciplinary action, terminations, and workplace relations issues. Offered via annual subscription, monthly retainer, or fee-for-service.
- Psychosocial Hazard and Risk Management Services to help organisations identify, assess, and manage psychosocial risks including policy design, workplace culture assessment, and leadership coaching, available via hourly or monthly retainer.
- HR Policies and Procedures Development of HR policies and procedures including Code of Conduct, Anti-Bullying/Harassment/Discrimination policies, performance management, and workplace safety policies. Pricing via one-off template purchase or hourly payments.
- Complaints Handling Comprehensive complaints handling support including system assessments, employer consulting support, and training solutions for discrimination, harassment and bullying matters.
- Workplace Reality Theatre Training Signature training methodology using professional actors to perform live roleplays demonstrating workplace scenarios for engaging and memorable learning experiences on anti-discrimination, bullying, harassment, and workplace behaviour.
- Self-paced eLearning Programs Suite of self-paced eLearning modules for Learning Management Systems, developed by HR experts using animations and interactive exercises, available for direct purchase.
- Contact Officer Training Full-day training program for current or prospective Contact Officers covering role responsibilities, recognising workplace conduct issues, and applying key legal principles. Public session priced at $400 per virtual session.
- Custodians of Culture Anti-bullying, Discrimination, Harassment Training 2-hour workshop for people leaders covering respectful leadership practices, recognising inappropriate behaviour, and applying governance principles.
- Respect in the Workplace Anti-bullying, Discrimination, Harassment Training Workshop for general staff covering respectful workplace behaviours, recognising inappropriate conduct, and bystander intervention strategies.
- Sexual Harassment in the Workplace Training Training program emphasising organisational culture and management practices for preventing and handling workplace sexual harassment incidents.
- Addressing Inappropriate Behaviour eLearning 30-45 minute eLearning program teaching leaders to become coaches on behaviour and conduct constructive conversations about inappropriate workplace behaviour.
- Workplace Investigation Training Training on fundamentals of conducting lawful workplace investigations focusing on unlawful discrimination, bullying and harassment.
- Workplace Mediation Skills Training Training program for developing workplace mediation skills.
Quantifiable outcome
- 400+ training programs delivered annually
- +2 more outcomes
Companies that use iHR Australia
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles2 records
iHR Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
iHR Australia partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights5 records
iHR Australia competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
iHR Australia social profiles
Digital presenceiHR Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
iHR Australia leadership team
Management profileNumber of profiles
Profiles9 records
iHR Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iHR Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iHR Australia
What does iHR Australia do?
iHR Australia provides independent workplace investigations, mediations, HR training, and outsourced HR consulting services to organisations across Australia and New Zealand. The firm delivers professional services in workplace behaviour, compliance, psychosocial risk management, policy development, and on-call employer advisory, including signature training delivered via Workplace Reality Theatre using professional actors.
Is iHR Australia a public or private company?
iHR Australia is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iHR Australia founded?
iHR Australia was founded in 1999. It employs 101 to 250 people.
Where is iHR Australia based?
iHR Australia is headquartered in Kew East, Australia, in the Oceania region.
How does iHR Australia make money?
Six revenue lines are on record. Workplace Investigation Services are the primary driver. The others are workplace Mediation Services, workplace Training Programs, employer Advisory Service, HR Policies and Procedures and psychosocial Risk Management.
Does iHR Australia have an API?
No public API is recorded for iHR Australia.
What industry is iHR Australia in?
iHR Australia's product category is HR Consulting Services. Its primary akta.pro industry code is BPACAJAF, HR Policy, Governance, Compliance & Risk Advisory, with a secondary code of BPACAPAM, HR Compliance, Policy, EEO & Labor Law. Its NAICS code is 541612 and its SIC code is 8742.