Norfolk Fire Department Federal Credit Union
- Company typePrivate
- Founded1940
- HeadquartersNorfolk, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
Norfolk Fire Department Federal Credit Union firmographics
Firmographics- Name
- Norfolk Fire Department Federal Credit Union
- Legal name
- Norfolk Fire Department Federal Credit Union
- Website
- https://norfolkfirefcu.org
- Company type
- Private
- Founded year
- 1940
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Norfolk Fire Department Federal Credit Union industry classification
Industry- Product category
- Credit Union (Retail Banking)
- NAICS
- Credit Unions (522130)
- SIC
- Savings Institution, Federally Chartered (6035)
- akta.pro primary industry
- Public Sector & Municipal Credit Unions (FSABAEAK)
- akta.pro secondary industry
- Employer/Occupational Credit Unions (FSABAEAB)
Keywords
Where Norfolk Fire Department Federal Credit Union is headquartered
LocationHeadquarters
- HQ city
- Norfolk
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Norfolk Fire Department Federal Credit Union business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Loan Interest: Primary revenue from various loan products including new/used auto, boats/RVs, unsecured loans, and VISA credit cards with APRs ranging from 2.99% to 18%.
- Financial Services Fees: Various fees including ATM transactions ($2.00 after 3 free), NSF returns ($35), dormant accounts ($5/month), card replacement ($10), stop payments ($35), wire transfers ($35 domestic/international), and account research ($55/hour).
- Share/Dividend Accounts: Savings and investment products including Prime Shares (0.25% APY), IRA Accounts (0.50% APY), and Certificate accounts (2.85% APY for 12-month).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | New Auto Loans: 2.99% APR (48 mo) to 7.25% APR (84 mo) |
| Other | Monthly | Used Auto Loans: 5.25% APR (36 mo) to 8.00% APR (84 mo) |
| Other | Monthly | Boats/RVs: New 7.50%-10% APR; Used 10.50%-13% APR |
| Other | Monthly | Unsecured Loans: 11.50%-14% APR |
| Other | Monthly | VISA Credit Card: 12.00% Fixed APR |
| Subscription | Monthly | Prime Shares: 0.25% APY ($1,000 minimum) |
| Other | Monthly | Account Fees: $26 new membership, $35 NSF/NSF return |
| One time/ perpetual license | Annual | Safe Deposit Boxes: $20-$60 annually |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Norfolk Fire Department Federal Credit Union product offering
Product offeringCore offering
Norfolk Fire Department Federal Credit Union is a federally chartered cooperative financial institution serving Norfolk Fire and Rescue members, their families, and select Small Employee Groups (SEGs). It offers deposit products (Prime Shares, Share Draft, Money Market, Christmas Club, IRA, Certificates), consumer loans (new/used auto, RV/camper/boat, unsecured, overdraft protection), a VISA credit card, safe deposit boxes, and digital banking via a mobile app.
Product overview
Norfolk Fire Department Federal Credit Union offers a unified banking platform providing traditional credit union financial services. The core offerings include mobile banking, various loan products (auto, RV, unsecured, and overdraft protection), Visa credit cards, and deposit accounts (shares, IRA, certificates). The Card Valet add-on enhances debit/credit card security. The mobile banking app serves as the primary digital channel for account transactions.
Differentiator
Problem solved
Functional benefit
Products and services
- Prime Shares Account Member share savings account earning 0.25% APY with a $1,000 minimum balance, available to credit union members.
- IRA Account Individual Retirement Account (IRA) earning 0.50% APY with a $50 minimum balance, available to credit union members.
- 12-Month Certificate 12-month share certificate (CD) earning 2.85% APY with a $10,000 minimum balance, available to members.
- New Auto Loans Financing for new vehicles with APRs ranging from 2.99% (48-month term) up to 18% depending on term and creditworthiness, available to members.
- Used Auto Loans Financing for used vehicles with APRs starting at 5.25% (36-month term) up to 18% across 36–84 month terms, available to members.
- Boat / RV / Camper Loans Financing for new and used boats, campers, and RVs with APRs of 7.50%–10.00% (new) and 10.50%–13.00% (used) across 36–72 month terms.
- Unsecured Personal Loans Unsecured signature personal loans with APRs ranging from 11.50% (12-month term) to 14% (60-month term), with a maximum of 18% APR.
- FYR-Quik / Overdraft Protection Loan Overdraft protection line of credit ("FYR-Quik") for members with APRs of 12.50%–18%, attached to share draft accounts.
- VISA Credit Card VISA credit card offered to members at a fixed 12.00% APR, with foreign cash advance fee of 10% and currency conversion fee of 1%.
- Safe Deposit Boxes Safe deposit box rentals in multiple sizes (3x5 to 10x10) at annual fees ranging from $20 to $60, available at the main Norfolk branch.
- Mobile Banking App iOS and Android mobile banking application that allows members to conduct account transactions, access Card Valet security features, and manage their accounts remotely.
Quantifiable outcome
- Loan rates as low as 2.99% APR for new autos
- +2 more outcomes
Companies that use Norfolk Fire Department Federal Credit Union
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles1 record
Norfolk Fire Department Federal Credit Union technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Norfolk Fire Department Federal Credit Union partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Co-op Credit UnioncorePartnership providing access to the Co-op Shared Branching Network, allowing Norfolk Fire FCU members to conduct transactions at other credit union branches across the network. Members can use the shared branch locator on the credit union website.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Norfolk Fire Department Federal Credit Union competitors and assessment
Company assessmentRegional players
- Langley Federal Credit Union: Hampton Roads-area federal credit union serving military, civilian, and community members. Geographic overlap with Norfolk and adjacent to NFDFCU's field of membership, with overlapping product sets.
- BayPort Credit Union: Hampton Roads and Peninsula-based credit union with consumer lending, deposits, and shared branching. Geographic peer and direct competitor for firefighter, police, and SEG members in the Norfolk region.
Others
- Co-op Solutions (Cooperative Credit Union Network): Network operator providing shared branching, ATM, and digital infrastructure to credit unions including NFDFCU. Functions as an enabling infrastructure partner rather than a direct competitor, but its scope shapes NFDFCU's service footprint.
Broad incumbents
- Virginia Credit Union: Large Virginia-headquartered credit union offering consumer banking across the Commonwealth. Comparable on product set (auto loans, mortgages, deposit accounts) and regional overlap, but operates broadly rather than narrowly serving a public-safety niche.
- Navy Federal Credit Union: Largest U.S. credit union, serving military and veteran communities with a similar occupational/mission-driven charter model. Comparable in federal charter, member-ownership, and emphasis on defined communities — but at vastly larger scale and broader product mix.
Direct peers
- Local Government Federal Credit Union: North Carolina-based federal credit union serving local government, fire, and police employees. Highly comparable occupational charter focused on municipal and public-safety employees with similar member-services orientation.
- Police & Fire Federal Credit Union: Federal credit union serving police, fire, and EMS personnel in Pennsylvania with full-service banking. Directly comparable because of identical public-safety field of membership and federal charter model.
- Firefighters First Federal Credit Union: Federal credit union serving firefighters and their families across California and beyond. Closest analog: same occupational field-of-membership (firefighters), federal charter, full-service consumer lending and deposits — making it the most directly comparable peer to NFDFCU at larger scale.
- Fort Worth Police & Firefighters Credit Union: Texas-based credit union serving Fort Worth police and firefighters with deposits, loans, and member services. Same occupational charter and member-owned cooperative structure.
- San Antonio Fire & Police Federal Credit Union: Federal credit union serving San Antonio-area fire and police personnel. Highly comparable occupational charter and member-focused cooperative model, though at materially larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Norfolk Fire Department Federal Credit Union social profiles
Digital presenceNorfolk Fire Department Federal Credit Union compliance and trust
Trust signalCompliance2 records
Norfolk Fire Department Federal Credit Union financial estimates
Financial estimateRevenue estimate
Valuation estimate
Norfolk Fire Department Federal Credit Union leadership team
Management profileNumber of profiles
Profiles3 records
Norfolk Fire Department Federal Credit Union funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Norfolk Fire Department Federal Credit Union M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Norfolk Fire Department Federal Credit Union
What does Norfolk Fire Department Federal Credit Union do?
Norfolk Fire Department Federal Credit Union is a federally chartered cooperative financial institution serving Norfolk Fire and Rescue members, their families, and select Small Employee Groups (SEGs). It offers deposit products (Prime Shares, Share Draft, Money Market, Christmas Club, IRA, Certificates), consumer loans (new/used auto, RV/camper/boat, unsecured, overdraft protection), a VISA credit card, safe deposit boxes, and digital banking via a mobile app.
Is Norfolk Fire Department Federal Credit Union a public or private company?
Norfolk Fire Department Federal Credit Union is a private company. It is classified as management employee owned and is currently operating.
When was Norfolk Fire Department Federal Credit Union founded?
Norfolk Fire Department Federal Credit Union was founded in 1940. It employs 1 to 10 people.
Where is Norfolk Fire Department Federal Credit Union based?
Norfolk Fire Department Federal Credit Union is headquartered in Norfolk, United States, in the North America region.
How does Norfolk Fire Department Federal Credit Union make money?
Three revenue lines are on record. Loan Interest is the primary driver. The others are financial Services Fees and share/Dividend Accounts.
Who are Norfolk Fire Department Federal Credit Union's main competitors?
Regional players on record are Langley Federal Credit Union and BayPort Credit Union. Co-op Solutions (Cooperative Credit Union Network) is listed as an others. Broad incumbents are Virginia Credit Union and Navy Federal Credit Union. Direct peers are Local Government Federal Credit Union, Police & Fire Federal Credit Union, Firefighters First Federal Credit Union, Fort Worth Police & Firefighters Credit Union and San Antonio Fire & Police Federal Credit Union.
Does Norfolk Fire Department Federal Credit Union have an API?
No public API is recorded for Norfolk Fire Department Federal Credit Union.
What industry is Norfolk Fire Department Federal Credit Union in?
Norfolk Fire Department Federal Credit Union's product category is Credit Union (Retail Banking). Its primary akta.pro industry code is FSABAEAK, Public Sector & Municipal Credit Unions, with a secondary code of FSABAEAB, Employer/Occupational Credit Unions. Its NAICS code is 522130 and its SIC code is 6035.