Jannawi Family Centre

What Jannawi Family Centre does

Jannawi Family Centre is a community-based, non-profit child protection organisation headquartered in Sydney, Australia, that provides trauma-informed therapeutic and advocacy services to children and families affected by abuse, domestic violence, neglect, and sexual assault. Founded in 1978 as Wiley Park Centre and renamed Jannawi (a Dharug word meaning "with me, with you") in 1991, the organisation operates a portfolio of core programs including the Family Program (specialist therapeutic counselling and case management), Little Learners (school readiness for ages 4–6), Get Connected (youth program for ages 10–14), Play Group, the Enjoy Your Children Parenting Program, Learn English Through Cooking, Specialist Family Law Support, and the Pacific Integrated Network (PIN) cross-sector collaboration. The organisation also delivers professional training programs for government agencies and runs a Community of Practice for Bicultural CALD Workers. All services to families are provided free of charge, with bilingual and bicultural staff delivering culturally responsive support across seven Sydney Local Government Areas.

The organisation is governed by an independent board and led by Director Biljana Milosevic, supported by a team of 12 staff. Its revenue model is primarily government-funded, anchored by a long-standing relationship with the NSW Department of Communities and Justice (DCJ) and reinforced by recent tender wins (2024 DFV expansion; 2005 Bilingual Family Worker Project). Supplementary income comes from tax-deductible donations, workplace giving, regular giving, and bequests, with the organisation relying on raising over $100,000 annually from donors to maintain essential services. Professional training programs delivered to government agencies and other organisations constitute a smaller third revenue stream. Jannawi is a registered charity with Deductible Gift Recipient (DGR) status (ABN 13 851 971 562) and has positioned itself as a national leader in child protection advocacy, having testified before the Royal Commission into Institutional Responses to Child Sexual Abuse and served on the NSW Government Sexual Assault Expert Group.

The go-to-market model is referral-based: families access services through DCJ referrals, other government and community agency referrals, or self-referrals by parents, carers, and family members. Community engagement is driven through playgroups, cooking classes, and school readiness programs delivered at partner venues, while brand authority is built through keynote speaking, sector advocacy, and media engagement (e.g., DVNSW's Conversations That Count podcast). Marketing channels span a centralised website, Facebook, Instagram, LinkedIn, email newsletters, community events, and earned media. Distribution includes direct service delivery across Sydney LGAs, a referral network, and community-based program delivery at schools, childcare centres, and community organisation venues.

Name

Jannawi Family Centre

Legal name

Jannawi Family Centre

Website

https://jannawi.org.au

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

1–10 employees

Short description

Jannawi Family Centre is a Sydney-based non-profit child protection organisation providing trauma-informed therapeutic counselling, advocacy, and culturally responsive support to children and families affected by abuse, violence, and neglect across seven Sydney LGAs.

Ownership category

akta.pro rank

Product category

Child Protection Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Child Care Services (62441)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Family Caregiver Relief & Coaching (Respite-Integrated) (HSABAGAJ)

Keywords

• Child protection services
• Trauma-informed counselling
• Family support services
• Domestic violence intervention
• Community social services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funding: Primary funding from NSW Department of Communities and Justice to provide child protection, family counselling, and support services.
2. Donations and Fundraising: Tax-deductible donations from individuals, businesses, and organisations. Regular giving programs, workplace giving, and bequests through wills. Community-raised funds to enhance and expand work with children and families.
3. Professional Training Services: Training programs delivered to government agencies and organisations on child protection, trauma-informed practice, and family violence response. Tailored programs for individual services.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Jannawi Family Centre is a community-based child protection organization providing trauma-informed therapeutic counselling, complex case management, safety planning, family and child assessments, and court support to children (primarily aged 0–12) and families impacted by abuse, neglect, family violence, psychological harm, or sexual assault. It complements direct service delivery with community-based programs (school readiness, playgroups, parenting, language classes) and delivers professional training to government agencies on trauma-informed and culturally responsive practice.

Product overview

Jannawi Family Centre is a community-based child protection organization providing trauma-informed care and counselling services. The organization offers a portfolio of integrated programs including the Family Program (specialist therapeutic child and family safety service), Little Learners (school readiness for 4-6 year olds), Get Connected (youth program for 10-14 year olds), Play Group (early childhood development), Enjoy Your Children Parenting Program, Learn English Through Cooking, Pacific Integrated Network (PIN), Community of Practice for Bicultural CALD Workers, Training for Professionals, Specialist Family Law Support, and Kids Support Program. These services are provided alongside counselling, case management, safety planning, advocacy, and court support to children and families impacted by abuse, neglect, or trauma.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Program A specialist therapeutic child and family safety service supporting children, young people, and families experiencing complex challenges where there are concerns about a child's safety, wellbeing, and development. Provides specialist therapeutic counselling, complex case management, family and child assessments, safety planning, and court support.
• Little Learners Program An 8-week term-based school readiness program for children aged 4–6 years, designed to build confidence, teach key life skills, and prepare children for transition into primary school through school readiness activities, social-emotional learning, music, movement, and creative play.
• Get Connected Program A 4-week program for 10–14-year-olds that helps participants develop skills and confidence to address challenges in online and offline worlds, with focus on identity, belonging, healthy relationships, allyship, and safe online behaviours.
• Play Group A free playgroup providing a fun, safe, and welcoming space for children aged 0–5 years to play, learn, and connect through creative activities, social play, and interactive experiences.
• Enjoy Your Children Parenting Program A supportive and practical program designed to help parents build strong, positive relationships with their children, grounded in strengths-based and trauma-informed approaches.
• Learn English Through Cooking Program A program combining hands-on cooking activities with conversational English practice, providing a relaxed and supportive environment for community members to improve English language skills while building confidence and social connections.
• Pacific Integrated Network (PIN) A collaborative cross-sector network initiated and supported by Jannawi to strengthen culturally responsive practice and support for Pacific children, young people, and families across NSW.
• Community of Practice for Bicultural CALD Workers A Community of Practice bringing together bicultural and bilingual practitioners working with culturally and linguistically diverse (CALD) communities to connect, share knowledge, and strengthen culturally responsive practice.
• Training for Professionals Professional training programs delivered to government agencies and other organisations covering topics including child sexual abuse, therapeutic work with children, supporting victim-survivors of family violence, and trauma-informed practice. Includes specialist programs such as To Mesh and to Mould, Engaging Children Develops, Violence-Informed Intervention, and But He's a Good Dad.
• Specialist Family Law Support Specialist family law support services helping women and children navigate the legal system after experiencing family violence, including coaching, advocacy, and support in parenting post-violence.
• Kids Support Program A program helping bridge the financial gap so children can access opportunities including sports, music lessons, tutoring, and after-school activities that families cannot afford.

Quantifiable outcome

• Children restored to safe family care following intensive therapeutic support and advocacy
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Hampden Public SchoolcoreStrategic or Co-development Partner · 1 January 2026Collaboration to deliver Little Learners Program at Hampden Public School in Lakemba, serving children from diverse cultural backgrounds including refugee backgrounds. School provides targeted support for children with additional needs.
• The Flour Mill of Summer HillminorGTM or Marketing Partner · 1 January 2026Featured in The Flour Mill's Meet the Business series showcasing local businesses and organisations making a difference in the community.
• DVNSW (Domestic Violence NSW)coreGTM or Marketing Partner · 1 January 2025Collaboration on DVNSW's Conversations That Count podcast Season 2, featuring Director Biljana Milosevic discussing coercive control impact on children. Also participated in DVNSW podcast on coercive control.
• NSW Department of Communities and JusticecoreStrategic or Co-development Partner · 1 January 2024Primary government funder for child protection and family support services. In 2024, Jannawi won a tender to employ three frontline domestic and family violence workers to support culturally and linguistically diverse communities.
• Pacific Integrated Network (PIN) PartnerscoreStrategic or Co-development Partner · 1 January 2015Cross-sector network initiated by Jannawi bringing together Pasifika workers and professionals committed to improving outcomes for Pacific communities across NSW. Monthly meetings at Ashfield Civic Centre.

Scale indicators4 records

Recent moves10 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/JannawiFamilyCentre
• LinkedInlinkedin.com/company/jannawi-family-centre
• Instagraminstagram.com/jannawifamily

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jannawi Family Centre