Debt Managers

What Debt Managers does

Debt Managers (Services) Ltd is a UK-incorporated private limited company (registered in England and Wales under company number 541132) that historically provided debt collection and management services to UK consumers. The entity operated as a wholly-owned subsidiary of Secure Trust Bank PLC, a London-listed retail and commercial bank, and benefited from the parent's authorization by the Prudential Regulation Authority and regulation by the Financial Conduct Authority and PRA (registration number 204550). Its registered office and correspondence address was Yorke House, Arleston Way, Solihull, West Midlands, B90 4LH, and it was led by CEO Nick Shepherd.

The company monetized through fees associated with debt collection and management activities for individual consumers facing indebtedness. As a sub-brand within the Secure Trust Bank Group ecosystem — alongside complementary businesses such as V12 Retail Finance, V12 Vehicle Finance, Real Estate Finance, and Moneyway — it leveraged the parent group's regulated banking platform, brand trust, and operational infrastructure. Founded in 1976, the firm reported a headcount band of 251–500 employees.

Debt Managers (Services) Ltd has now ceased all collection and management services. The debt-managers.com domain redirects to a Secure Trust Bank closure notice, phone lines are permanently closed, and existing clients have been written to with instructions on required next steps. The only remaining contact channels are an email complaints inbox and postal correspondence. The legal entity remains within the Secure Trust Bank Group structure but no longer generates operational revenue.

Name

Debt Managers

Legal name

Debt Managers (Services) Ltd

Website

https://debt-managers.com

Company type

Private

Founded year

1976

Operating status

Closed

Headcount range

251–500 employees

Short description

Debt Managers (Services) Ltd historically provided debt collection and management services to UK consumers as a wholly-owned subsidiary of Secure Trust Bank PLC. The entity has now ceased all operations, with phone lines closed and only residual complaints handling remaining.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Collection Agencies (Consumer) (FSAKAJAB)

akta.pro secondary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

Keywords

• Debt collection
• Debt management
• Credit recovery
• Collections services
• Consumer debt

Headquarters

HQ city

Rotherham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Core offering

Debt Managers (Services) Ltd historically provided consumer debt collection and debt management services in the United Kingdom, focused on recovering outstanding consumer debt and managing repayment arrangements. The company has ceased offering collection and management services, with customer phone lines permanently closed and all customer inquiries redirected to the Secure Trust Bank Group complaints team via email and post.

Product overview

Debt Managers (Services) Ltd, a sub-brand of Secure Trust Bank Group, historically operated as a debt collection and management service. The company has since ceased operations, with the page explicitly stating that the service no longer offers collection or management services. Customers have been directed to contact the complaints team via email or post for any outstanding matters.

Differentiator

Problem solved

Functional benefit

Products and services

• Consumer Debt Collection and Management Services A historical service offering that provided consumer debt collection, repayment arrangement structuring, and debt management for individual customers in the United Kingdom with outstanding personal debt obligations. The company has ceased offering these collection and management services, with customer phone lines permanently closed.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Secure Trust BankcoreStrategic or Co-development PartnerDebt Managers (Services) Ltd is a subsidiary and part of Secure Trust Bank Group. Secure Trust Bank PLC is the parent company, registered in England and Wales (registration number 541132), authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration number 204550).

Recent moves2 records

Direct peers

• Arrow Global: Europe-focused credit management and debt-purchasing business with UK servicing operations, directly comparable to Debt Managers (Services) Ltd as a buyer and servicer of consumer receivables on behalf of UK financial institutions.
• PRA Group: Global debt purchaser and collector with significant UK operations, comparable to Debt Managers (Services) Ltd in providing third-party consumer collections and recovery services on behalf of creditor clients such as banks.
• Hoist Finance: European debt-purchaser and servicer active in the UK market, comparable to Debt Managers (Services) Ltd as a non-bank operator of distressed and performing consumer receivables portfolios.
• Moneyway: Sister entity under the Secure Trust Bank Group offering consumer credit and related services; comparable to Debt Managers (Services) Ltd as a group-level UK consumer credit services platform operating within the same FCA-regulated parent.
• Credit Solutions: UK firm specialising in consumer debt recovery, debt counselling and management plans, directly overlapping with the now-discontinued debt-management services previously offered by Debt Managers (Services) Ltd.
• Bristow & Sutor: Long-established UK debt-recovery and enforcement services provider, comparable to Debt Managers (Services) Ltd in delivering third-party consumer debt collection on behalf of government, utility, and financial clients.
• Lowell: One of the largest UK credit-management and debt-purchasing groups, directly comparable to Debt Managers (Services) Ltd as a third-party consumer debt collection and recovery operator serving UK financial-institution clients.
• Marston Holdings (Cabot Credit Management): UK group encompassing Cabot Credit Management and other debt-recovery, legal-services and enforcement businesses; directly comparable to Debt Managers (Services) Ltd as a large-scale UK consumer debt collection and servicing peer.

Broad incumbents

• Capita plc: Large UK-listed business-services group with debt-recovery and back-office collections capabilities as part of a much broader BPO and public-services portfolio, partially comparable to Debt Managers (Services) Ltd at the collections-administration level.

Others

• StepChange Debt Charity: UK consumer debt-advice charity offering debt-management plans; relevant adjacent peer to Debt Managers (Services) Ltd as an alternative destination for customers with debt-management needs, but operating as a not-for-profit advice provider rather than a commercial collector.

Market position

Strengths2 records

Weaknesses3 records

Competitive moat2 records

Key risks4 records

Key highlights2 records

Customer concentration

• Facebooken-gb.facebook.com/SecureTrustBankPLC
• LinkedInlinkedin.com/company/secure-trust-bank

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Debt Managers