Preferred Management Solutions
Preferred Management Solutions is a UK-based property claims management and repair services firm serving insurers, landlords, and property owners through a digitally-led platform spanning claims administration, emergency repairs, and building reinstatement across the full claim lifecycle.
- Company typePrivate
- Founded2010
- HeadquartersHebburn-on-tyne, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Preferred Management Solutions does
Preferred Management Solutions (PMS) Ltd is a UK-based private limited company founded in 2010 that provides outsourced property claims management and repair services to insurers, landlords, and property owners across the United Kingdom. The company operates a three-pillar service architecture spanning Manage (Third Party Administration, 365 Claims Management, Property Compliance), Repair (Home Emergency Assistance, Loss Mitigation/Leak Detection, Third Party Impact Damage), and Restore (Building Reinstatement, High Net Worth Customers, Large Loss/Complex Claims), covering the full property claim lifecycle from first notification through to reinstatement.
The company is built on a digitally-led technology platform branded as '365 Claims Management,' supported by a technology partnership with Axis Intelligence. The platform provides end-to-end tracking, transparency, and multi-party communication across the claims and repairs ecosystem. The technology positioning emphasizes real-time updates for all stakeholders and reduced handoff complexity between administration, repair, and restoration phases. The firm employs 51-100 staff and operates a nationwide UK contractor network to deliver field services.
Revenue is generated through managed services contracts with insurance carriers and property owners, plus direct property repair services. The company operates as an appointed representative of Koze Group Ltd under FCA regulation (FRN 999335), enabling it to offer regulated finance products through a panel of lenders. Go-to-market is enterprise B2B direct sales targeting insurance carriers, large residential landlords, and commercial property owners through bespoke contractual arrangements. The company maintains three primary customer verticals: Insurance (primary), Residential, and Commercial, with no publicly disclosed pricing tiers or rate cards.
Preferred Management Solutions firmographics
Firmographics- Name
- Preferred Management Solutions
- Legal name
- Preferred Management Solutions (PMS) Ltd
- Website
- https://preferredmanagement.co.uk
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Preferred Management Solutions is a UK-based property claims management and repair services firm serving insurers, landlords, and property owners through a digitally-led platform spanning claims administration, emergency repairs, and building reinstatement across the full claim lifecycle.
- Ownership category
- akta.pro rank
Where Preferred Management Solutions is headquartered
LocationHeadquarters
- HQ city
- Hebburn-on-tyne
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Preferred Management Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Outsourced Claims Management Services: Providing outsourced property claims management and repair services for insurers, landlords and property owners. Revenue is generated through service fees for managing the full claim lifecycle including administration, repair coordination, and restoration services.
- Property Repair Services: Direct repair services including home emergency assistance, loss mitigation, leak detection, and building reinstatement. Revenue generated through completed repair work.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Preferred Management Solutions product offering
Product offeringCore offering
Preferred Management Solutions provides outsourced property claims management and repair services across the United Kingdom for insurers, landlords, and property owners. Its offering is structured around three service pillars — Manage (claims administration and compliance), Repair (emergency response, leak detection, third-party impact damage), and Restore (building reinstatement, high net worth, and large loss claims) — covering the full claim lifecycle from first notification through to repair completion. Revenue is generated through managed-services administration fees and professional-services repair fees delivered under bespoke B2B contracts.
Product overview
Preferred Management Solutions is a multi-service property claims management and repair company operating a platform-plus-services architecture organized across three core pillars: Manage (claims administration and oversight), Repair (emergency and specialized repair services), and Restore (building reinstatement and complex claims handling). The service portfolio spans nine distinct offerings including Third Party Administration, 365 Claims Management, Property Compliance, Home Emergency Assistance, Loss Mitigation/Leak Detection, Third Party Impact Damage, Building Reinstatement, High Net Worth Customers, and Large Loss/Complex Claims. These services collectively cover the full claim lifecycle from initial notification through repair and reinstatement, serving insurers, landlords, and property owners across insurance, residential, and commercial sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Third Party Administration
Companies that use Preferred Management Solutions
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Preferred Management Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Preferred Management Solutions partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
Preferred Management Solutions competitors and assessment
Company assessmentBroad incumbents
- Davies Group: UK-headquartered professional services and claims management firm serving insurance and financial services clients. Comparable in providing outsourced claims handling and TPA services, though substantially larger and broader in scope.
- Sedgwick: Major international claims management, loss adjusting, and managed repair services provider with a strong UK presence. Competes with Preferred for outsourced property claims and repair work from large UK insurers, but at materially larger scale and broader service breadth.
- Crawford & Company: Global claims management and loss adjusting firm with significant UK operations covering property, casualty, and specialty claims. Comparable as a multi-line claims TPA serving major insurers, but with substantially broader geographic and line-of-business scope than Preferred.
Direct peers
- BELFOR UK: Global property damage restoration specialist with UK operations providing building reinstatement, leak detection, and disaster recovery. Comparable to Preferred's Restore pillar and Loss Mitigation service offerings.
- Harris Balcombe: UK property claims management and loss adjusting firm focused on building, subsidence, and complex claims. Comparable to Preferred in delivering managed property claims services to insurers and property owners.
- Woodgate & Clark: UK-focused property claims management and loss adjusting firm serving major insurers and property owners. Highly comparable to Preferred in offering a managed, end-to-end claims handling service across the UK property market.
- QuestGates: UK loss adjusting and claims management firm with property, liability, and specialist lines. Comparable as a UK-based outsourced claims partner to insurers, particularly in property and complex claims handling.
- ServiceMaster Restore (UK): UK property restoration and recovery network serving insurance, commercial, and residential customers. Comparable to Preferred's Repair and Restore offerings for emergency response, drying, and building reinstatement work.
- Polygon Group: International property damage restoration and temporary climate solutions provider with UK operations. Comparable in providing leak detection, drying, and building reinstatement services to insurers and property owners.
- Acumen Group: UK property claims management and loss adjusting specialist serving insurers and corporate clients. Closely comparable to Preferred in scope of property-focused TPA, loss adjusting, and repair coordination services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Preferred Management Solutions compliance and trust
Trust signalCompliance1 record
Preferred Management Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Preferred Management Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Preferred Management Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Preferred Management Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Preferred Management Solutions
What does Preferred Management Solutions do?
Preferred Management Solutions provides outsourced property claims management and repair services across the United Kingdom for insurers, landlords, and property owners. Its offering is structured around three service pillars — Manage (claims administration and compliance), Repair (emergency response, leak detection, third-party impact damage), and Restore (building reinstatement, high net worth, and large loss claims) — covering the full claim lifecycle from first notification through to repair completion. Revenue is generated through managed-services administration fees and professional-services repair fees delivered under bespoke B2B contracts.
Is Preferred Management Solutions a public or private company?
Preferred Management Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Preferred Management Solutions founded?
Preferred Management Solutions was founded in 2010. It employs 51 to 100 people.
Where is Preferred Management Solutions based?
Preferred Management Solutions is headquartered in Hebburn-on-tyne, United Kingdom, in the Europe region.
How does Preferred Management Solutions make money?
Two revenue lines are on record. Outsourced Claims Management Services are the primary driver. The others are property Repair Services.
Who are Preferred Management Solutions's main competitors?
Broad incumbents on record are Davies Group, Sedgwick and Crawford & Company. Direct peers are BELFOR UK, Harris Balcombe, Woodgate & Clark, QuestGates, ServiceMaster Restore (UK), Polygon Group and Acumen Group.
Does Preferred Management Solutions have an API?
No public API is recorded for Preferred Management Solutions.