Diakonisches Werk Dortmund und Lünen
Diakonisches Werk Dortmund und Lünen is a non-profit Protestant welfare organization operating ~1,021 staff across 34 service areas in Dortmund, Lünen, and Selm, delivering publicly funded nursing, hospice, youth, homeless, addiction, disability, and migration services under the German SGB framework.
- Company typePrivate
- Founded2007
- HeadquartersDortmund, Germany
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Diakonisches Werk Dortmund und Lünen does
Diakonisches Werk Dortmund und Lünen gGmbH is the Protestant welfare association of the Evangelischer Kirchenkreis Dortmund, structured as a non-profit holding with two wholly-owned subsidiaries (Diakonische Pflege Dortmund gGmbH and Diakonisches Werk Dortmund und Lünen gGmbH – Soziale Dienste) plus a minority stake in Diakonische Altenhilfe Dortmund und Lünen gGmbH. The organization employs approximately 1,021 staff and engages around 550 volunteers across 34 service areas, delivering social services in Dortmund, Lünen, and Selm under the SGB framework.
The portfolio spans six interconnected service verticals: (1) Senioren, Pflege und Hospizdienst (six Diakoniestationen for ambulatory care, two day-care facilities, eight assisted-living locations, dementia shared living, palliative care, and senior groups); (2) Kinder, Jugend und Familie via the Evangelisches Jugendhilfezentrum Johannes Falk; (3) Suchtkranken- und Wohnungslosenhilfe centered on the Wichern-Wohnungslosenzentrum (~2,500 people served annually) plus Lünen housing assistance and Wohn- und Alltagsassistenz; (4) Berufliche Integration with vocational programs and social-retail operations; (5) Migration und Integration via the Willkommen Europa contact point; and (6) Assistenz und Rehabilitation for clients with disabilities or mental illness. Auxiliary offerings include FSJ/BFD voluntary services, donation programs, and the Diakonie Zeitung and Mensch magazine publications.
The revenue model is dominated by public-sector social-service contracts under SGB V, VIII, XI, and XII with the Stadt Dortmund, Stadt Lünen, the LWL, Pflegekassen, Jobcenter, and Jugendamt, supplemented by donations (IBAN DE90 4405 0199 0001 7777 77) and transaction-fee revenue from second-hand shops and vocational integration. Go-to-market is referral-driven via church networks, public social services, and community word-of-mouth, with no proprietary technology platform beyond standard TYPO3, Matomo analytics, and Google Maps integration. Direct client pricing is limited (Seniorengruppen at €40/day; FSJ/BFD volunteer allowance of €438/month) since most services are publicly funded under social law.
Diakonisches Werk Dortmund und Lünen firmographics
Firmographics- Name
- Diakonisches Werk Dortmund und Lünen
- Legal name
- Diakonisches Werk Dortmund und Lünen gGmbH
- Website
- https://diakoniedortmund.de
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Diakonisches Werk Dortmund und Lünen is a non-profit Protestant welfare organization operating ~1,021 staff across 34 service areas in Dortmund, Lünen, and Selm, delivering publicly funded nursing, hospice, youth, homeless, addiction, disability, and migration services under the German SGB framework.
- Ownership category
- akta.pro rank
Diakonisches Werk Dortmund und Lünen industry classification
Industry- Product category
- Social Welfare and Nonprofit Health Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Community Housing Services (62422), Social Assistance (624), Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Community Resources, Social Services & Transportation Coordination (HLADALAK)
Keywords
Where Diakonisches Werk Dortmund und Lünen is headquartered
LocationHeadquarters
- HQ city
- Dortmund
- HQ country
- Germany
- HQ region
- Europe
Offices13 records
Markets served
Diakonisches Werk Dortmund und Lünen business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Public Social Service Contracts: Core revenue comes from contracts with public social service funders including municipalities (Stadt Dortmund, Stadt Lünen), the Landschaftsverband Westfalen-Lippe (LWL) for housing assistance and disability services, and health and long-term care insurers for nursing/care services. Services are billed through established social law frameworks (SGB XII, SGB XI, SGB VIII, SGB V).
- Donations and Charitable Contributions: The organization actively solicits donations from the public via its website and dedicated donation projects. Donation account: IBAN DE90 4405 0199 0001 7777 77. Donors can give to general funds or specific projects.
- Social Retail and Service Sales: Revenue from social economy enterprises including vocational integration programs, second-hand shops (clothing and furniture donations), and services offered through its workforce integration division.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Per use | Seniorengruppen day service: 40 EUR per day |
| Other | Monthly | FSJ/BFD volunteer allowance: 438 EUR per month |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels10 records
Diakonisches Werk Dortmund und Lünen product offering
Product offeringCore offering
Diakonisches Werk Dortmund und Lünen delivers a comprehensive portfolio of direct social services across six categories: outpatient and inpatient elderly care (including nursing, day care, assisted living, dementia care, and palliative/hospice services), child and youth welfare (including residential groups and family support), homeless and addiction assistance (shelters, counseling, supported housing), vocational integration, migration/integration counseling, and rehabilitation services for people with disabilities or mental illness. The organization also runs volunteer service programs (FSJ/BFD), accepts donations, and publishes the Diakonie Zeitung and Mensch magazine, with services funded primarily through German social law (SGB) contracts with public bodies and supplemented by charitable contributions.
Product overview
Diakonisches Werk Dortmund und Lünen is a nonprofit social welfare organization affiliated with the Protestant Church (Evangelischer Kirchenkreis Dortmund), providing direct social services rather than a software product. The organization operates as a holding structure with two main subsidiaries: Diakonische Pflege Dortmund gGmbH (elderly care) and Diakonisches Werk Dortmund und Lünen gGmbH – Soziale Dienste (social services), with participation in Diakonische Altenhilfe Dortmund und Lünen gGmbH. The portfolio includes six interconnected service areas: (1) Senioren, Pflege und Hospizdienst covering six Diakoniestationen for outpatient care, two day care facilities, eight assisted living locations, dementia care communities, palliative care, and senior groups; (2) Kinder, Jugend und Familie with the Johannes Falk Youth Welfare Center and various educational supports; (3) Suchtkranken- und Wohnungslosenhilfe including the Wichern homeless center in Dortmund, housing assistance in Lünen, and living/everyday assistance; (4) Berufliche Integration for vocational support; (5) Migration und Integration with the Willkommen Europa contact point; and (6) Assistenz und Rehabilitation for disability services. Additional offerings include volunteer services (FSJ/BFD), donation programs, and publications like the Diakonie Zeitung and Mensch magazine.
Differentiator
Problem solved
Functional benefit
Brands
- Diakonische Pflege Dortmund: A subsidiary of Diakonie Dortmund und Lünen providing ambulatory nursing, day care, service living, dementia shared apartments, senior groups, and palliative care services across Dortmund.
Products and services
- Ambulante Pflege (Diakoniestationen)
- Tagespflege (Day Care)
- Service-Wohnen (Assisted Living)
- Demenz-Wohngemeinschaften (Dementia Care Communities)
- Palliativ-Pflege (Palliative Care)
- Ambulanter Hospizdienst (Outpatient Hospice Service)
- Seniorengruppen (Senior Groups)
- Evangelisches Jugendhilfezentrum Johannes Falk
- Kinder, Jugend und Familie Hilfsangebote
- Wichern-Wohnungslosenzentrum
- Wohnungslosenhilfe Lünen
- Wohn- und Alltagsassistenz (Living and Everyday Assistance)
- Berufliche Integration, Verkauf und Dienstleistung
- Anlaufstelle Willkommen Europa
- Migration und Integration
- Assistenz und Rehabilitation
- Beratung und Hilfe
- Begegnung VorOrt
- Freiwilligendienste (FSJ & BFD)
- Spenden und Spendenprojekte (Donations)
Quantifiable outcome
- Approximately 2,500 homeless people helped annually at Wichern-Wohnungslosenzentrum alone
- +2 more outcomes
Companies that use Diakonisches Werk Dortmund und Lünen
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles7 records
Diakonisches Werk Dortmund und Lünen technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Diakonisches Werk Dortmund und Lünen partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and minor.
- Johanniter-Unfall-Hilfe e.V., Regionalverband Östliches RuhrgebietcoreDiakonie Dortmund und Lünen and Johanniter-Unfall-Hilfe entered a cooperation under the motto 'Stark vernetzt: Diakonische Pflege & Johanniter-Hausnotruf'. The partnership combines Diakonie's ambulatory nursing care with Johanniter's 24/7 home emergency response system (Hausnotruf), creating an integrated care network for people living independently at home. Tim Kirchhoff (Diakonische Pflege) and Tobias Gellermann (Johanniter Regionalvorstand) represented the agreement.
- Landschaftsverband Westfalen-Lippe (LWL)coreLWL is the regional authority for social welfare in Westphalia-Lippe. It funds the Wohnungslosenhilfe Lünen and Ambulant Betreutes Wohnen programs under §§ 67 ff SGB XII. LWL approval is required for individual help plan procedures (Hilfeplanverfahren) that enable client access to services.
- CaritasminorCaritas is a partner in the 'Willkommen Europa' project verbund (alongside Diakonie, dobeq, and Grünbau), which provides multilingual counseling and integration support for EU citizens in Dortmund.
- dobeqminorPart of the 'Willkommen Europa' project verbund with Caritas, Diakonie, and Grünbau for EU citizen integration services.
- GrünbauminorPart of the 'Willkommen Europa' project verbund with Caritas, Diakonie, and dobeq for EU citizen integration services.
- gezeiten - Zentrum für Hospiz-, Palliativ- und Trauerbegleitung DortmundcoreDiakonie's Palliative Care team partners with Ambulanter Hospizdienst des Diakonischen Werkes and Hospiz Am Ostpark to form 'gezeiten', the center for hospice, palliative care, and grief counseling in Dortmund.
- Palliativ- und Hospiznetz DortmundminorDiakonie's palliative care service is a partner in the Palliativ- und Hospiznetz Dortmund network, coordinating hospice and palliative care services across the city.
- Hospiz Am OstparkminorPartner in the 'gezeiten' joint hospice and palliative care initiative alongside Diakonie's palliative team and the Ambulanter Hospizdienst.
- Verein 'Aufsuchende medizinische Hilfen für wohnungslose Menschen in Dortmund e.V.'minorThis association supports the mobile medical outreach service for homeless people through donations, fundraising, and membership fees.
- Gesundheitsamt der Stadt DortmundminorThe city health office provides a doctor who works alongside Diakonie nursing staff in the mobile medical outreach (aufsuchende medizinische Hilfen) for homeless people at the Wichern-Wohnungslosenzentrum.
- Johanniter-Unfall-Hilfe (national)coreThe Johanniter-Unfall-Hilfe is one of Germany's largest aid organizations, active in Dortmund with Kitas, rescue services, fire safety training, a care quarter (ambulatory care, shared living, and day care in Kirchhörde), and the Hausnotruf service.
- Verein 'Dach über dem Kopf e.V.'minorFunder and supporter of the renovated day shelter (Tagesaufenthalt) for homeless people at St.-Georg-Gemeindezentrum in Lünen.
- Bürger- und Kulturstiftung der Sparkasse an der LippeminorDonor supporting the renovation of the Tagesaufenthalt (day shelter) space for homeless people in Lünen.
- Diakonie Rheinland-Westfalen-Lippe (Diakonie RWL)coreDiakonie Dortmund und Lünen is a member of Diakonie Rheinland-Westfalen-Lippe, the umbrella welfare federation (Spitzenverband) for Protestant welfare organizations in the region.
- Diakonie DeutschlandcoreThe national Protestant welfare federation. President Rüdiger Schuch attended the AG Großstadtdiakonie meeting in Dortmund. Diakonie Deutschland confers the Kronenkreuz award.
- Begegnung VorOrt networkminorA joint project of welfare associations (Wohlfahrtsverbände) in Dortmund, funded by the city, to promote senior community engagement across city districts.
Scale indicators10 records
Recent moves5 records
Expansion highlights5 records
Diakonisches Werk Dortmund und Lünen competitors and assessment
Company assessmentOthers
- Landschaftsverband Westfalen-Lippe (LWL): Regional public authority that funds Diakonie's Wohnungslosenhilfe Lünen and Ambulant Betreutes Wohnen programs under §§ 67 ff SGB XII — acts as both funder and regulator through Hilfeplanverfahren approvals.
- Verein 'Dach über dem Kopf e.V.': Local advocacy and funding association that financially supported Diakonie's renovated Tagesaufenthalt day shelter in Lünen — adjacent civil-society funder in the homelessness space.
Direct peers
- AWO Unterbezirk Dortmund: Workers' welfare association operating senior care, youth services, migration counseling, and family support in the same Dortmund market — directly competing for public contracts and referrals.
- Caritasverband Dortmund e.V. Catholic welfare counterpart operating in the same Dortmund geography with overlapping services (senior care, homelessness, migration, youth welfare). The two organizations also co-operate in the 'Willkommen Europa' project verbund for EU-migrant integration.
- Deutsches Rotes Kreuz (DRK) Kreisverband Dortmund: German Red Cross local chapter operating overlapping services including ambulatory care, youth welfare, and emergency social support across the Dortmund region.
- Caritasverband für die Stadt Lünen e.V. Catholic welfare provider serving the same Lünen market where Diakonie's Wohnungslosenhilfe and expanded men's overnight shelter operate — competes for municipal contracts and referrals in the secondary geography.
Broad incumbents
- Diakonie Deutschland: National Protestant welfare federation and conferrer of the Kronenkreuz award. Sets advocacy positions and best-practice standards applied across member organizations including Diakonie Dortmund und Lünen.
- Sozialwerk der Evangelischen Kirche Deutschland: Wider network of Protestant-affiliated social service providers offering comparable seniors, youth, and disability services across Germany — analogous structure and funding model.
- Diakonie Rheinland-Westfalen-Lippe: Regional Spitzenverband (umbrella federation) of which Diakonisches Werk Dortmund und Lünen is a member. Operates broadly across welfare policy, advocacy, and member services throughout the RWL region.
- Johanniter-Unfall-Hilfe e.V., Regionalverband Östliches Ruhrgebiet: Major German aid organization with overlapping ambulatory care and now a formal cooperation partner of Diakonie Dortmund und Lünen for Hausnotruf-integrated senior care — operates Kitas, rescue services, and a care quarter in Kirchhörde.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Diakonisches Werk Dortmund und Lünen social profiles
Digital presenceDiakonisches Werk Dortmund und Lünen financial estimates
Financial estimateRevenue estimate
Valuation estimate
Diakonisches Werk Dortmund und Lünen leadership team
Management profileNumber of profiles
Profiles14 records
Diakonisches Werk Dortmund und Lünen subsidiaries and ownership
Company hierarchySubsidiaries3 records
Diakonisches Werk Dortmund und Lünen funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Diakonisches Werk Dortmund und Lünen M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Diakonisches Werk Dortmund und Lünen
What does Diakonisches Werk Dortmund und Lünen do?
Diakonisches Werk Dortmund und Lünen delivers a comprehensive portfolio of direct social services across six categories: outpatient and inpatient elderly care (including nursing, day care, assisted living, dementia care, and palliative/hospice services), child and youth welfare (including residential groups and family support), homeless and addiction assistance (shelters, counseling, supported housing), vocational integration, migration/integration counseling, and rehabilitation services for people with disabilities or mental illness. The organization also runs volunteer service programs (FSJ/BFD), accepts donations, and publishes the Diakonie Zeitung and Mensch magazine, with services funded primarily through German social law (SGB) contracts with public bodies and supplemented by charitable contributions.
Is Diakonisches Werk Dortmund und Lünen a public or private company?
Diakonisches Werk Dortmund und Lünen is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Diakonisches Werk Dortmund und Lünen founded?
Diakonisches Werk Dortmund und Lünen was founded in 2007. It employs 1,001 to 5,000 people.
Where is Diakonisches Werk Dortmund und Lünen based?
Diakonisches Werk Dortmund und Lünen is headquartered in Dortmund, Germany, in the Europe region.
How does Diakonisches Werk Dortmund und Lünen make money?
Three revenue lines are on record. Public Social Service Contracts are the primary driver. The others are donations and Charitable Contributions and social Retail and Service Sales.
Who are Diakonisches Werk Dortmund und Lünen's main competitors?
Others on record are Landschaftsverband Westfalen-Lippe (LWL) and Verein 'Dach über dem Kopf e.V.'. Direct peers are AWO Unterbezirk Dortmund, Caritasverband Dortmund e.V., Deutsches Rotes Kreuz (DRK) Kreisverband Dortmund and Caritasverband für die Stadt Lünen e.V.. Broad incumbents are Diakonie Deutschland, Sozialwerk der Evangelischen Kirche Deutschland, Diakonie Rheinland-Westfalen-Lippe and Johanniter-Unfall-Hilfe e.V., Regionalverband Östliches Ruhrgebiet.
Does Diakonisches Werk Dortmund und Lünen have an API?
No public API is recorded for Diakonisches Werk Dortmund und Lünen.
What industry is Diakonisches Werk Dortmund und Lünen in?
Diakonisches Werk Dortmund und Lünen's product category is Social Welfare and Nonprofit Health Services. Its primary akta.pro industry code is HLADALAK, Community Resources, Social Services & Transportation Coordination. Its NAICS code is 624120 and its SIC code is 8300.