Town of Phillipston

What Town of Phillipston does

The Town of Phillipston is a municipal government entity in Worcester County, Massachusetts, established in 1786 and operating under Massachusetts General Laws with a Board of Selectmen governance structure headed by a Chair and Vice Chair. It serves residents and property owners of the town by delivering essential public services including police and fire protection, a public library, highway maintenance, tax collection, vital records administration, planning and zoning, animal control, emergency management, and a transfer station, organized across multiple boards, commissions, and standing committees.

The town's primary technology platform is its official municipal website at phillipston-ma.gov, built on the CivicPlus CivicEngage content management system. The platform integrates with MyTownGovernment for meetings and agendas calendar, AxisGIS for property and parcel lookup, Microsoft 365 Outlook for staff webmail, and Google reCAPTCHA for form protection. The site supports online payments, an e-alert subscription system, a community newsletter, and ADA-aligned access (WCAG 2.0 A/AA and Section 508). Communication channels include the website, Facebook, YouTube, the community newsletter, and e-alerts.

Funding comes from property taxes, state and federal appropriations, and a published schedule of municipal fees covering dog licenses, building permits, planning board applications, transfer station use, and similar service charges. The town has no traditional go-to-market motion, no commercial product line, no parent company, and no subsidiaries; it is a political subdivision of Massachusetts accountable to its residents through democratic governance rather than market competition. Operations are evaluated on service delivery and fiscal stewardship, not commercial revenue growth or equity returns.

Name

Town of Phillipston

Legal name

Town of Phillipston

Website

https://phillipston-ma.gov

Company type

Private

Founded year

1786

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Phillipston is a municipal government entity in Worcester County, Massachusetts, providing essential public services to its residents including public safety, tax collection, library operations, highway maintenance, land use planning, and vital records administration under an elected Board of Selectmen.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Police Protection (922120), Fire Protection (922160), Administration of Public Health Programs (92312), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), City/Municipal Public Health Departments (HLAJAAAC), Municipal & Community Broadband ISPs (HDAIADAH)

Keywords

• Municipal government services
• Public safety services
• Property tax collection
• Community governance
• Vital records administration

Headquarters

HQ city

Worcester

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels2 records

Marketing channels6 records

Core offering

The Town of Phillipston is a municipal government entity that provides essential local government services to residents and property owners of Phillipston, Massachusetts, including public safety (police and fire), emergency management, tax collection, vital records administration, land use planning and zoning, building inspections, animal control, highway maintenance, transfer station operations, and public library services. Service delivery occurs in person at Town Hall (50 The Common) and online through an official municipal website powered by CivicPlus, supplemented by e-alerts and social media channels.

Product overview

Town of Phillipston operates a municipal government website built on the CivicPlus CivicEngage content management system. The website provides access to town services including department information, online payments, GIS/property mapping, meeting schedules and agendas, forms and documents, and various public services. It is a single government portal rather than a platform-plus-modules product architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Town of Phillipston Official Municipal Website Official municipal website providing residents with access to town services, department information, online payments, GIS mapping, meeting schedules, forms, documents, and public announcements. Built on the CivicPlus CivicEngage content management system and accessible per WCAG 2.0 A and AA and Section 508 standards.
• AxisGIS Property Mapping GIS-based property mapping service allowing residents to look up property information, parcel data, and geographic records within the Town of Phillipston.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Narragansett Regional School DistrictminorOthersThe town is served by Narragansett Regional School District for public education services. Schools include Templeton Elementary School, Narragansett Middle School, and Narragansett Regional High School located in Baldwinville, MA. The district is headquartered at 462 Baldwinville Road, Baldwinville, MA 01436.
• CivicPluscoreTechnology or IntegrationCivicPlus provides the website content management system powering the Town of Phillipston's official website. The platform enables the town to manage municipal content, forms, meetings, agendas, and resident communications.
• MyTownGovernmentcoreTechnology or IntegrationMyTownGovernment provides the meetings and agendas calendar integration for the town. The platform allows residents to view upcoming public meetings, board schedules, and posted agendas.
• MASSterpieceminorChannel Partner/ Reseller/ DistributorMASSterpiece provides cable television and internet services to the Phillipston area. The town has a cable advisory committee that advises on cable television licensing and public access programming.

Recent moves5 records

Expansion highlights5 records

Others

• CivicPlus: Not a peer in a governance sense but the primary technology vendor powering the town's website/CMS, illustrating the municipal-government technology ecosystem that small towns rely on for digital service delivery.
• Narragansett Regional School District: Regional K-12 school district serving multiple towns including Phillipston; a key inter-municipal partner rather than a competing entity, but central to the town's resident service stack.

Direct peers

• Town of Templeton, MA: Adjacent small Worcester County town with comparable rural population, Board of Selectmen governance, and similar municipal service structure including police, fire, highway, library, and transfer station operations.
• Town of Royalston, MA: Small rural Worcester County town with similar population scale, governance structure, and municipal service mix, sharing the Narragansett Regional School District for K-12 education.
• Town of Hardwick, MA: Small rural Worcester County town with parallel municipal structure including public safety, highway, planning, and library services, useful as a same-region peer.
• Town of Princeton, MA: Adjacent Worcester County town with similar rural character, comparable population scale, and a matching Town Hall/Board of Selectmen governance and service delivery model.
• Town of Barre, MA: Comparable small Worcester County town operating a similar set of municipal departments (police, fire, highway, library, planning, board of health) with a Board of Selectmen.
• Town of Petersham, MA: Small rural Worcester County town with comparable Board of Selectmen governance and similar departmental service portfolio, including public safety, highway, library, and land-use planning.
• Town of Athol, MA: Neighboring Worcester County town with comparable municipal service structure, providing direct comparison for governance, public safety, and administrative operations at a slightly larger scale.
• Town of Orange, MA: Worcester County town with a similar full-service municipal model including police, fire, library, planning, and public works, useful as a comparable for small-town Massachusetts municipal operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@phillipstonma1703
• Facebookfacebook.com/Town-of-Phillipston-110867181588126/community/?ref=page_internal

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Phillipston