What Hender Careers does

Hender Careers is a division of Australia's Hender Consulting Group and operates as a B2B professional services firm specializing in career transition, outplacement, and workforce change management. Founded approximately in 1998 and headquartered in Adelaide, the company delivers bespoke services to corporate, government, and not-for-profit organizations across Australia, with operational offices in Melbourne, Sydney, and Brisbane. The firm is privately held with no disclosed external funding or PE/VC backing.

The company's service portfolio is structured around four pillars: outplacement/career transition (including mature-age transition, redeployment, and career change support), training and development (executive coaching, leadership development, performance reviews, workshops), employee/participant services (resume/CV development, interview coaching, job search support, self-employment and retirement transition), and support services (EAP, psychometric testing, mediation, return-to-work support, and counselling). Hender Careers is service-based rather than technology-based; it extends capability through partnerships — notably Macarthur Human Capital's rQ App for leadership analytics and 360 Woman's 360 App for digital wellbeing — rather than developing proprietary technology.

Revenue is generated through professional services fees billed to organizational clients on a quoted, bespoke basis (per program, per participant, or as retainers). The firm operates with a small team of approximately 9 named consultants supported by a network of strategic advisers and partners. Go-to-market is sales-led and relationship-driven, with HR departments, talent leaders, and executive teams as primary buyers. Marketing is primarily through the company website, content articles, and referral channels. The firm underwent a recent leadership transition in 2025, with Jodie Escott assuming the General Manager role from Michelle Bentley (who had served since 2008).

Name

Hender Careers

Legal name

Hender Careers

Website

https://hendercareers.com.au

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Hender Careers is an Australian B2B professional services firm (division of Hender Consulting Group) delivering bespoke outplacement, career transition, executive coaching, training, EAP, and change management services to corporate, government, and not-for-profit organizations across Australia.

Ownership category

akta.pro rank

Product category

Career Transition and Outplacement Services

NAICS

Professional and Management Development Training (61143)

SIC

Services-Employment Agencies (7361), Services-Management Consulting Services (8742)

akta.pro primary industry

Career Coaching, Mentoring & Placement Support Services (EDAAAKAO)

akta.pro secondary industry

Career Assessment & Skills Profiling (Assessments for Transition) (BPACAOAG)

Keywords

• Career transition services
• Outplacement consulting
• Executive coaching
• Change management
• Employee assistance programs

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Outplacement and Career Transition Services: Bespoke outplacement programs delivered to organizations undergoing workforce changes, restructuring, or redundancy situations. Services include career transition support, resume development, interview coaching, and job search assistance for displaced employees. Billed as program fees to corporate/government clients.
2. Training and Development Programs: Executive coaching, leadership development, workshops, and team development programs delivered to organizations and individuals. Programs are tailored to client needs and may be billed per program, per participant, or as retainer arrangements.
3. Employee Assistance Program (EAP) and Support Services: EAP services, return-to-work support, development and counselling, psychometric testing, and mediation services provided to organizations as ongoing or project-based engagements.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Hender Careers provides career transition and outplacement services to organisations and individuals across Australia. Its offerings include executive coaching, leadership and team development, performance reviews, resume/CV development, interview coaching, job search support, retirement transition, return-to-work support, employee assistance programmes (EAP), counselling, psychometric assessments, mediation, and on-site support.

Product overview

Hender Careers is a division of the Hender Consulting Group offering a comprehensive portfolio of career services delivered as a service-based model rather than a software platform. The core offerings include Outplacement (career transition support for those affected by redundancy), Executive Coaching, and Training & Development programs. These are supported by specialised services including Resume/CV Development, Interview Coaching, Job Search/Networking support, and Self Employment guidance. The organisation also provides employee wellbeing services through Employee Assistance Programs, Psychometric Testing, and Workplace Wellbeing consulting. Services are delivered by consultants across Adelaide, Melbourne, Sydney, and Brisbane, supporting clients nationally. The portfolio is structured around four main pillars: Outplacement/Career Transition, Training & Development, Employee/Participant Information, and Support Services, all designed to be practical, personalised, and aligned with both organisational and individual needs.

Differentiator

Problem solved

Functional benefit

Brands

• 360 Woman: A workplace wellbeing brand founded by Lisa Bondarenko, a consultant at Hender Careers, offering digital wellbeing tools and counselling services.

Products and services

• Outplacement Services

Named customers3 records

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core, strategic and minor.

• Hender Consulting GroupcoreStrategic or Co-development PartnerHender Careers is a division of the Hender Consulting Group, which has been operating for over 25 years. The parent company provides organizational structure, brand heritage, and likely operational support for the career services division.
• Macarthur Human CapitalstrategicStrategic or Co-development PartnerJames Slade-Symons is Founder and Managing Partner of Macarthur Human Capital and a strategic partner of Hender Careers. He supports leadership assessments, transition programs and workshops, contributing expertise in organizational development, restructuring, and analytics including the rQ App tool.
• 360 WomanminorStrategic or Co-development PartnerLisa Bondarenko founded 360 Woman and developed the 360 App, a digital wellbeing tool. She integrates this innovation into her work with Hender Careers, extending support beyond traditional counselling into digital wellbeing resources.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Hudson Global (Australia): Recruitment and talent management firm with Australian operations providing career management and workforce solutions; broader portfolio but overlapping enterprise HR services.
• Randstad Australia: Global staffing leader with Australian operations offering outplacement (Randstad RiseSmart) and broader HR services; competes for enterprise HR contracts where Hender also bids.
• Hays Australia: Large Australian recruitment and workforce solutions provider with career transition and talent development offerings; broader staffing portfolio but overlapping career services capability with Hender.
• Korn Ferry: Global organizational consulting firm offering executive search, talent management, and career transition services; serves overlapping C-suite and senior leadership transition needs as Hender.

Direct peers

• LHH (Lee Hecht Harrison): Global career transition, outplacement, and talent development firm with Australian operations; directly comparable in delivering enterprise outplacement and coaching services to corporate clients.
• Right Management (by ManpowerGroup): Global career transition and outplacement leader operating in Australia; offers enterprise outplacement, coaching, and leadership development that directly competes with Hender Careers' core service lines.

Regional players

• Chandler Macleod: Australian recruitment and workforce solutions firm offering career transition, outplacement, and HR consulting; comparable in geography and customer base to Hender Careers.
• Drake International Australia: Australian-based recruitment and career services firm providing outplacement, talent solutions, and HR consulting; competes in the same domestic market and customer segments as Hender.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hender-careers

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hender Careers