Stadt Heusenstamm

What Stadt Heusenstamm does

Stadt Heusenstamm is the municipal government entity (Gemeinde / Magistrat) of Heusenstamm, a town in the Kreis Offenbach district of Hesse, Germany. Operating under the Hessische Gemeindeordnung, it delivers legally mandated public services to local residents, businesses, and visitors — including civil documentation (births, marriages, deaths), waste management and recycling, water supply, public safety coordination, urban planning and construction permitting, childcare and education facilities, cultural and sports venues, senior services, and economic development support. The municipality is led by Bürgermeister (Mayor) Steffen Ball, with governance through the elected Stadtverordnetenversammlung.

The municipality has built a digital civic services platform centered on the Digitales Rathaus (Digital Town Hall), an online portal providing remote access to administrative services, forms, and information. Supporting digital products include the Mängelmelder (Defect Reporter) for citizen infrastructure issue submission, a Städtischer WhatsApp-Kanal for direct municipal communication, an RSS news feed, self-service directories for local businesses (Unternehmen A-Z) and clubs (Vereine A-Z), and a Veranstaltungskalender (Event Calendar) for community event management. A pilot Mobiles Bürgerbüro (Mobile Citizen Office) using a 'Bürgerkoffer' extends service delivery into neighborhoods. Two physical offices — the central Rathaus at Im Herrngarten 1 and a district office in Heusenstamm-Rembrücken — anchor in-person service.

As a governmental entity, Stadt Heusenstamm does not operate on a commercial revenue model. Funding is sourced from local taxes (municipal taxes and trade taxes), state and federal allocations, and fees for specific services. Service distribution is domestic-only and concentrated within Heusenstamm's municipal boundary, with no subsidiaries, no commercial funding rounds, and no equity ownership structure. Recent strategic activity has focused on digital service modernization, Smart City infrastructure (Glasfaserausbau, public WiFi), regional economic development partnerships with IHK Offenbach and Handwerkskammer Frankfurt-Rhein-Main, and ongoing urban renewal (Stadtumbau) projects including the Ludwigstraße reconstruction.

Name

Stadt Heusenstamm

Legal name

Magistrat der Stadt Heusenstamm

Website

https://heusenstamm.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadt Heusenstamm is the municipal government of Heusenstamm in Kreis Offenbach, Hesse, Germany, delivering mandated public services — civil registry, waste, water, urban planning, childcare, and economic development — to local residents and businesses via a central Rathaus, a district office, a digital portal, and a pilot mobile citizen office.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (921190), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Solid Waste & Recycling Services Administration (BPAIACAH)

Keywords

• Municipal government services
• Public administration
• Civil registry services
• Waste management
• Water supply services

Headquarters

HQ city

Heusenstamm

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Distribution channels3 records

Marketing channels5 records

Core offering

Stadt Heusenstamm is the municipal government (Magistrat der Stadt Heusenstamm) of Heusenstamm in Hesse, Germany, providing legally mandated public administration and civic services. Core offerings include civil documentation (births, marriages, deaths), waste collection and recycling, water supply, public safety coordination, urban planning and construction permits, childcare and education administration, cultural and sports facility operation, and economic development support for local businesses. Services are delivered through physical Rathaus locations, a mobile citizen office, and a Digitales Rathaus online portal.

Product overview

Stadt Heusenstamm operates a digital civic services platform offering various online municipal services. The core offering includes the Digitales Rathaus (Digital Town Hall) providing remote access to administrative services, along with the Bürgerbüro (Citizen Office) for in-person registrations and documents. The platform also features the Mobiles Bürgerbüro (Mobile Citizen Office) that brings services to neighborhoods. Supporting modules include a Mängelmelder (defect reporter) for infrastructure reporting, a WhatsApp channel for direct citizen communication, and directories for local businesses (Unternehmen A-Z) and clubs (Vereine A-Z). The Veranstaltungskalender (Event Calendar) enables community event management. The services are interconnected through a unified portal structure with role-based access for citizens, businesses, and associations to manage their information independently.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitales Rathaus (Digital Town Hall) Digital portal providing online administrative services, allowing citizens to access municipal services, forms, and information remotely. Targeted at residents needing remote access to administrative procedures.
• Bürgerbüro (Citizen Office) Central citizen service office handling registrations, documents, and administrative requests for residents. Provides in-person administrative support for the residents of Heusenstamm.
• Mobiles Bürgerbüro (Mobile Citizen Office) A mobile citizen service using a 'Bürgerkoffer' (citizen case) that brings central administrative services directly to city neighborhoods three times monthly, currently in pilot phase without appointment required. Targets residents in outlying quarters.
• Unternehmen A-Z (Companies A-Z) A directory of local businesses in Heusenstamm, allowing companies to register and update their profiles independently. Targeted at local businesses and economic development stakeholders.
• Vereine A-Z (Clubs A-Z) A directory of local clubs and associations in Heusenstamm, with registration and profile management capabilities. Targeted at local associations and community organizations.
• Wasserversorgung (Water Supply) Municipal water supply service for Heusenstamm residents, managed by the Wasserversorgung department under pipe network master Maurice Eisert, with dedicated contact channels and emergency on-call service.
• Wertstoffhof (Recycling Center) Municipal recycling and waste collection point serving Heusenstamm residents for proper disposal and recycling of materials.
• Schulkindbetreuung Die Schlossgespenster Municipal after-school care program at Adalbert-Stifter-Schule, providing supervised care for school-age children. Directed by Christina Koberstädt.
• Schulkindbetreuung Die 3 Freunde Municipal after-school care program at Otto-Hahn-Schule, providing supervised care for school-age children.
• Schulkindbetreuung Waldgeister Municipal after-school care program at Matthias-Claudius-Schule, with Sarah Gruhl as deputy director.
• Hort Kinderburg Municipal after-school care (Hort) facility serving school-age children in Heusenstamm.
• Kindertagesstätte Rembrücken Municipal daycare (Kindertagesstätte) facility serving the Rembrücken district of Heusenstamm, directed by Julia Richter.
• Kinderhaus Wiesenborn Municipal childcare facility (Kinderhaus) in Heusenstamm, directed by Romina Bös.
• Kinderhaus Am Bieberbach Municipal childcare facility (Kinderhaus) in Heusenstamm, with Susanne Lehnen as acting director.
• U3 Explorinis - Kleine Entdecker Municipal educational facility for children aged one to three with 24 care places, directed by Salmina Brauch-Karabeg.
• Jugendzentrum (JuZ) - Youth Center Municipal youth center providing programs and services for young people in Heusenstamm, led by Jahn Scheel as Director of Children and Youth Promotion.
• Stadtbücherei (City Library) Municipal library providing lending and cultural services to Heusenstamm residents, staffed by the city library team.
• Volkshochschule Heusenstamm (Adult Education Center) Municipal adult education institution offering courses and continuing education to Heusenstamm residents, supervised by a Kuratorium chaired by Mayor Steffen Ball.
• Musikschule Heusenstamm (Music School) Municipal music school providing music education to Heusenstamm residents.
• Kultur- und Sportzentrum Martinsee Municipal cultural and sports center available for booking and rental, operated by Stadt Heusenstamm.
• Schiedsamt (Arbitration Office) Honorary mediation service handling neighbor disputes and mediation proceedings for Heusenstamm residents, with Hans Mühlhaus as mediator and Andreas Eppler as deputy.
• Ortsgericht Heusenstamm II (Rembrücken) Local court for the Rembrücken district handling certifications, death notifications, estate preservation, property boundary assessments, and valuations, headed by Rainer Reucker.
• Ortsgericht Heusenstamm I Local court handling certifications, death notifications, estate preservation, property boundary assessments, and valuations for the Heusenstamm I district.
• Friedhofswesen (Cemetery Administration) Municipal cemetery administration service for Heusenstamm residents, including cemetery Rembrücken operations.
• Frauenbüro (Women's Office) Municipal women's office providing women's representatives under HGO who handle questions about personal crises and women's issues for Heusenstamm residents.
• Standesamt (Civil Registry Office) Municipal civil registry office handling births, marriages, and deaths registration for Heusenstamm residents, with a dedicated marriage services offering.
• Bauberatung (Building Advisory Service) Municipal building advisory service providing consultation on construction and building matters to Heusenstamm residents and developers.
• Veranstaltungskalender (Event Calendar) Comprehensive calendar system where citizens and organizations can view and submit community events and activities in Heusenstamm, supporting cultural engagement and community programming.
• Städtischer WhatsApp-Kanal (City WhatsApp Channel) Official municipal WhatsApp channel providing citizens with direct updates and important news from the Heusenstamm city administration.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core, moderate and minor.

• Gewerbeverein Heusenstamm e.V.coreGTM or Marketing Partner · 1 January 2022Local business association as partner for commercial district promotion, joint events (such as 'Geschäftswelt in Heusenstamm' photo campaign), and local economic development initiatives.
• Kreis OffenbachcoreStrategic or Co-development PartnerKreis (district) government as regional administrative partner. Heusenstamm participates in district-level coordination including the Wirtschaftsförderungskonzept (economic development concept) initiative aimed at strengthening the regional economy.
• IHK Offenbach (Industrie- und Handelskammer Offenbach am Main)coreStrategic or Co-development PartnerChamber of Industry and Commerce as key partner for economic development and business support services. Collaborates on business development initiatives and economic promotion.
• Handwerkskammer Frankfurt-Rhein-MainmoderateStrategic or Co-development PartnerChamber of Trades (craft guild representative) partner for supporting tradespeople and skilled crafts businesses in the region.
• Kreishandwerkerschaft OffenbachmoderateStrategic or Co-development PartnerDistrict crafts association as regional partner for trade and craft business support and coordination.
• Handelsverband Deutschland (HDE)minorStrategic or Co-development PartnerGerman Retail Federation as partner for retail business support and representation in Heusenstamm.
• FrankfurtRheinMain GmbH International Marketing of the RegionmoderateStrategic or Co-development PartnerRegional marketing organization promoting the Frankfurt Rhine-Main metropolitan region internationally, with Heusenstamm as a participating municipality.
• Regionalverband FrankfurtRheinMainmoderateStrategic or Co-development PartnerRegional association coordinating planning and development across the Frankfurt Rhine-Main metropolitan region.

Recent moves6 records

Expansion highlights4 records

Regional players

• Stadt Neu-Isenburg: Adjacent municipality in the Frankfurt Rhein-Main region with similar economic-development ambitions and Kreis Offenbach integration; comparable in offering full municipal services including business registration and cultural programming.
• Stadt Offenbach am Main: District seat of Kreis Offenbach and immediate neighbor. Comparable as a German Stadtkommune administering the same regional coordination (Wirtschaftsförderungskonzept), though larger in scale and service portfolio.
• Stadt Rödermark: Larger neighboring Stadtkommune in the same region with parallel Rathaus service offerings and economic-development partnerships through Kreis Offenbach.
• Stadt Langen: Neighboring Kreis Offenbach municipality of similar population tier with comparable civic service infrastructure, digital offerings, and waste/recycling services administration.

Direct peers

• Stadt Dietzenbach: Same Kreis Offenbach district, similar mid-sized Stadtkommune profile with municipal Magistrat governance, waste/recycling operations, childcare, and a digital Rathaus portal — directly comparable administrative footprint.
• Stadt Mühlheim am Main: Adjacent smaller Stadtkommune in the same economic region with parallel municipal structure (Magistrat, Bürgerbüro, Schulkindbetreuung, Wertstoffhof) and similar digital communication channels.
• Stadt Seligenstadt: Smaller neighboring municipality in Kreis Offenbach with a near-identical civic service offering (Standesamt, Bürgerbüro, Veranstaltungskalender, waste services) at a slightly smaller scale.
• Stadt Dreieich: A neighboring municipality within Kreis Offenbach of comparable size (~40k residents) with full municipal administration including digital Rathaus services, waste management (Wertstoffhof), and Familien-/Seniorenangebote — same peer tier in population and service mix.
• Stadt Obertshausen: Small neighboring Stadtkommune in Kreis Offenbach with directly comparable municipal service scope (Bürgerbüro, waste collection, family services, Vereinsverzeichnis) at a similar scale.

Others

• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): IT service provider for Bavarian municipalities; relevant as an ecosystem enabler for the kind of digital Rathaus / e-government services Heusenstamm is deploying, useful as a benchmark for technology sourcing and operating models.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/stadt-heusenstamm

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Heusenstamm