City of Heath

What City of Heath does

The City of Heath is a municipal government serving approximately 8,000-9,000 residents in Rockwall County, Texas, within the Dallas-Fort Worth metroplex. Incorporated in 1873, the city provides core municipal services including property tax administration, water and sewer utilities, permitting and licensing, municipal court operations, public safety (fire and police coordination), parks, and public works. Its FY2026 property tax rate is set at 27.565 cents per $100 of valuation, supported by an S&P AA+ credit rating (upgraded in 2014) and an affluent lakeside residential tax base.

The city has been executing a deliberate technology modernization across 2025-2026, adopting a suite of third-party SaaS platforms. These include OpenGov for cloud-based permitting, licensing, and utility billing; the GoGov platform powering the MyHeath Mobile App (launched December 2025) for resident engagement; TextMyGov for citizen notifications; and an online utility billing system launched January 2026. In September 2025, the city also launched an OpenGov Cloud-based Contractor Portal to streamline external contractor interactions.

Heath's revenue model combines property taxes, water and sewer utility fees, sales tax, permits and licenses, municipal court fines, and capital funding via bond issuance. A $30 million Certificate of Obligation bond was issued in 2023 through the Heath Municipal Benefits Corporation to finance a multi-year capital improvement program that includes two new fire stations (groundbreaking February 2026, completion Spring 2027), a new public works facility, and the $12.8 million Towne Center Park renovation. Recent leadership additions include City Manager/CEO Steven Alexander (May 2025) and Assistant City Manager Chelsey Gordon (October 2025).

Name

City of Heath

Legal name

City of Heath

Website

https://heathtx.com

Company type

Private

Founded year

1873

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Heath is a municipal government in Rockwall County, Texas, serving approximately 8,000-9,000 residents with property tax administration, water/sewer utilities, permitting, public safety, parks, and municipal court services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213), Administration of Urban Planning and Community and Rural Development (92512), Highway, Street, and Bridge Construction (237310)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Public safety services
• Utility billing services
• Building permits
• Community development

Headquarters

HQ city

Texas City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Property Taxes: Ad valorem property taxes assessed on residential and commercial real estate within city limits. Primary revenue source funding general operations, public safety, and infrastructure. FY 2026 tax rate is 27.565 cents per $100 valuation.
2. Utility Services Revenue: Water, sewer, and utility services fees charged to residents and businesses. Revenue from water distribution and wastewater services managed through the Utilities Fund. Daily water supply capacity of 6.5 million gallons.
3. Permits and Licenses: Building permits, construction permits, dog permits, alarm registrations, burn permits, contractor registrations, and other regulatory licenses. Online permitting through OpenGov portal.
4. Municipal Court Fines: Traffic violations, code enforcement fines, and other municipal court penalties collected through the Heath Municipal Court system.
5. Sales Tax Revenue: Local sales tax collected on retail transactions within city limits. Portion contributed by Heath Municipal Benefits Corporation to fund capital projects without tax rate increases.
6. Bond Proceeds: Certificates of Obligation (CO) bonds issued for major capital projects including Towne Center Park renovation, two DPS stations, and Public Works facility. $30 million in 2023 CO bonds funding multiple infrastructure projects.

Pricing tiers

Distribution channels8 records

Marketing channels10 records

Core offering

City of Heath is a municipal government that provides essential public services including water and wastewater utilities, public safety (police, fire, EMS), municipal court, building permits and inspections, code enforcement, parks and recreation, road and infrastructure maintenance, and planning and development services. The city operates modernized digital services including the MyHeath mobile app, OpenGov-based permitting and utility payment portals, and SMS notification systems for residents and businesses within city limits.

Product overview

City of Heath operates as a municipal government offering a unified suite of citizen-facing digital services rather than a traditional commercial product portfolio. The city's digital offerings include the MyHeath mobile app and request portal powered by GoGov, permitting and licensing through OpenGov's cloud platform, utility billing and payment services via OpenGov Utility Payment Services, and notification systems including TextMyGov and the Get Notified alert system. These interconnected services function as an integrated citizen engagement platform enabling residents to access information, submit requests, pay utilities, apply for permits, and receive real-time updates from a single mobile application and web portal.

Differentiator

Problem solved

Functional benefit

Products and services

• MyHeath Mobile App Free mobile application providing direct access to city information, service request submission, real-time tracking, issue reporting, and code violation submissions through the GoGov platform. Available for iOS and Google Play.
• MyHeath Request Citizen service request portal enabling residents to submit and track service requests and report issues directly to appropriate city departments.
• Permitting & Licensing Portal OpenGov-based online portal for contractor registration, permit applications, inspections, and building & development services.
• OpenGov Utility Payment Services Cloud-based platform for online utility bill pay, account sign-up/disconnect/update, and ACH draft authorization for direct debit payments.
• TextMyGov Notification System Text notification service enabling residents to receive city-related notifications via SMS, including construction updates, emergency alerts, and general news.
• Get Notified Alert System Multi-channel notification system for emergency alerts, construction updates, council agendas, and general city news and events. Residents can choose preferred notification channels.
• Water and Utility Services Water, sewer, and wastewater services for residents and businesses with a daily water supply capacity of 6.5 million gallons. Services are billed monthly and managed through the Utilities Fund.
• Department of Public Safety Services Police, fire, and EMS services provided by the Heath Department of Public Safety, including triple-certified officers and emergency response operations.
• Municipal Court Services Heath Municipal Court processing traffic violations, code enforcement fines, and other municipal court penalties. Online payment services available for court citations.
• Towne Center Park Premier outdoor recreation park facility with planned amenities including pickleball courts, pavilion, playground, baseball fields, splashpad, and festival street. Funded through the $12.8 million renovation project.

Quantifiable outcome

• Daily water supply capacity increased from 6 MGD to 6.5 MGD through MOU with City of Rockwall
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

19 partnerships are on record, tiered core.

• Heath Municipal Benefits Corporation (HMBC)coreStrategic or Co-development Partner · 1 January 2023HMBC partnered with the City to issue $30 million in Certificates of Obligation bonds for Towne Center Park renovation, two DPS stations, and Public Works facility without impacting the tax rate. HMBC contributed $3 million to the projects, paying annual debt service of $437,935. Also funding land acquisition at 305 Laurence Drive to preserve open space.
• Heath Economic Development Corporation (HEDC)coreStrategic or Co-development Partner · 1 January 2023HEDC (also referred to as Heath Economic Development/Municipal Benefits Board) partners with the City on economic development initiatives and has funded the acquisition of 21+ acres at 305 Laurence Drive within the Town Center Overlay District to preserve open space. Contributes to capital improvement funding through local sales tax dollars.
• Hill & Wilkinson General ContractorscoreImplementation/ SI/ Consulting PartnerGeneral contractor for Towne Center Park renovation project ($12.8 million). Company is constructing the park amenities including pickleball courts, pavilion, playground, baseball fields, splashpad, and festival street. Groundbreaking ceremony held December 19, 2024.
• Kimley-HorncoreTechnology or IntegrationPark designer for Towne Center Park renovation project. Provided design services for the comprehensive park renovation including amenities, landscaping with Texas native plants, and sustainable water features.
• Apple Paving (Apple Pavement Services)coreImplementation/ SI/ Consulting PartnerContractor for Hubbard Drive Improvement Project Phase 4 (final phase). Awarded construction bid at $5.4 million, under budget with potential savings of $2.16 million. Expected to complete within 12-month contract period ending December 2026.
• JC CommercialcoreImplementation/ SI/ Consulting PartnerConstruction contractor for new Public Works Facility. Awarded construction contract for the 13,260-square-foot facility at 1284 FM 740. Construction began March 2025, expected completion late Spring 2026.
• Freeman MillicancoreTechnology or IntegrationEngineering firm that designed the new Public Works Facility (2024) and the Fire Flow Capital Improvement Plan. Also awarded engineering design contract (not to exceed $559,685) for remaining fire flow improvements. Firm designed $410,000 in professional services for Public Works Facility.
• Boardwalk PavingcoreImplementation/ SI/ Consulting PartnerContractor for Terry Lane Rehabilitation Project. Project involved rehabilitation using reinforced concrete panels funded through $2 million interlocal agreement with Rockwall County. Work began February 2026, approximately 90-day timeline.
• Four Star Excavating, Inc.coreImplementation/ SI/ Consulting PartnerContractor for Meadowview Lane Culvert Replacement project. Awarded bid for $784,000 (one of 10 bids received). Expected 6-month construction timeline to replace failed culverts and restore safe vehicular access.
• Grossman Design-BuildcoreImplementation/ SI/ Consulting PartnerSelected through RFP process on May 27, 2025 to deliver the two new Department of Public Safety buildings. Company providing design-build services for Fire Stations 30 and 31.
• ACGM (Owner Representative)coreImplementation/ SI/ Consulting PartnerServing as Owner Representative throughout the design and construction of the two DPS stations. Approved by City Council on June 24, 2025. All costs covered by 2023 Certificates of Obligation.
• City of RockwallcoreStrategic or Co-development PartnerExecuted Memorandum of Understanding (MOU) with City of Rockwall resulting in immediate increase in water availability from 6 Million Gallons per Day to 6.5 MGD. Increase tested through August 2025 and became permanent maximum daily amount.
• North Texas Municipal Water District (NTMWD)coreStrategic or Co-development PartnerRegional water district providing water supply to Heath. City receives water from NTMWD system. Annual maintenance performed March 3-31 to clean pipes and maintain water quality. City participates in NTMWD's conservation and drought management programs.
• Rockwall CountycoreStrategic or Co-development PartnerInterlocal agreements for infrastructure projects. Terry Lane Rehabilitation funded through $2 million Rockwall County agreement approved January 2026. County Commissioners Court approval required for certain projects. County transportation consortium coordinates regional projects.
• Rockwall County Commissioners CourtcoreStrategic or Co-development PartnerApproved $2 million interlocal agreement in January 2026 for Terry Lane rehabilitation using reinforced concrete panels. Ongoing partnership on road projects and transportation planning.
• Parks And Trails of Heath (PATH)coreStrategic or Co-development PartnerPATH Steering Committee established June 2024 to secure public-private partnerships expanding parks and trails. Adopted Master Trail Plan October 2025. Naming Rights Program approved. Private donations including $200,000 from Bob and Kathy Tolbert for shaded pickleball courts. SOW HEATH pilot project planted 30 lbs of Bluebonnet seeds.
• Waste ConnectionscoreOthersTrash and recycling collection services provider for City of Heath residents. Service disruptions occur during severe weather events requiring adjusted collection schedules.
• Oncor ElectriccoreOthersElectric utility provider for the City. Oncor handles power outage reporting, streetlight maintenance, and utility pole relocation for city construction projects. Residents report outages to Oncor directly.
• Atmos EnergycoreOthersNatural gas utility provider conducting safety surveys in Heath using mobile leak detection technology. Atmos provides gas emergency line (866-322-8667) and storm center updates for customers.

Scale indicators14 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• City of Rowlett, TX: Adjacent Dallas suburb referenced in the same 'Rockwall-Rowlett area' safety designation as Heath. Similar lakeside residential profile and operates comparable municipal services for a population of comparable scale.
• City of Fate, TX: Rockwall County growth suburb with a comparable population trajectory and similar single-county municipal operations. Shares Heath's mix of new residential development, infrastructure expansion, and partnership-based funding models.
• City of Wylie, TX: Nearby fast-growing DFW suburb with comparable population scale and similar demographic profile. Operates comparable municipal services including public safety, water utilities, and parks infrastructure investments.
• City of Murphy, TX: Small, affluent Dallas suburb with comparable population scale and a similarly tight municipal budget structure. Operates comparable residential-focused services including public safety, permitting, and parks.
• City of Rockwall, TX: County seat of Rockwall County and Heath's direct water supply partner under the MOU that raised Heath's daily cap to 6.5 MGD. Operates as a similarly sized municipal government serving a comparable residential demographic in the same county.
• Town of Highland Park, TX: Premier residential municipality in the Dallas-Fort Worth area and the prior employer of Heath's new City Manager and Assistant City Manager. Operates a comparable small municipal footprint focused on high-end residential services.
• City of Sunnyvale, TX: Small, affluent residential municipality east of Dallas with a similar lakeside lifestyle positioning. Comparable in resident profile and scale, and frequently cited alongside Heath as a peer small-town in the DFW suburbs.

Broad incumbents

• City of McKinney, TX: Larger North Texas municipality operating an overlapping portfolio of municipal services, utility operations, and infrastructure programs. Serves as a broader incumbent benchmark for how larger-scale suburban governance models evolve.
• City of Frisco, TX: One of the fastest-growing and most affluent DFW suburbs, operating comprehensive municipal services at scale. Provides a comparable upper-tier suburb benchmark for digital modernization and capital-intensive amenity expansion.
• City of Allen, TX: Larger North Texas suburb operating comprehensive municipal services for a substantially bigger population. Overlaps with Heath in the 'premier residential suburb' positioning and in modernized citizen service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/CityofHeath
• YouTubeyoutube.com/@CityofHeathTX-PIC
• Facebookfacebook.com/HeathTX
• Instagraminstagram.com/cityofheathtx
• LinkedInlinkedin.com/company/city-of-heath-texas

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Heath