What Caribbean Support & Flight Services does

Caribbean Support & Flight Services (CSFS) is a Colombian aviation services company headquartered in Cartagena and founded in 2003 by two women entrepreneurs. The company provides ground handling, FBO operations, trip support, aircraft management, charter support, military aviation services, and maritime husbanding for business, commercial, government, and offshore clients across Colombia's twelve international airports and an international partner network spanning Panama, Argentina, Brazil, Ecuador, and the ABC Islands. CSFS holds AEROCIVIL certification and operates a proprietary FBO terminal in Barranquilla with in-house Customs and Immigration processing.

The service portfolio spans thirteen functional lines including FBO terminal operations, ground handling, overflight and landing permits, aircraft management oversight, charter operations support, fuel coordination via the Air Elite / World Fuel Services network, hotel and crew accommodation, transport, VIP catering, military aviation handling, and maritime husbanding for commercial and offshore vessels. CSFS is a member of the Air Elite FBO network through World Fuel Services and is women-owned, a relatively uncommon attribute in the aviation services sector.

CSFS generates revenue through per-trip ground-handling and trip-support fees, FBO terminal fees, aircraft management retainers, charter support markups, and maritime husbanding charges. The go-to-market is direct B2B sales supported by a website and WhatsApp-based customer coordination. No proprietary technology platform, software product, or AI/ML capability is disclosed, and the business is operationally intensive rather than technology-led.

Name

Caribbean Support & Flight Services

Legal name

Caribbean Support & Flight Services :: FBO ::

Website

https://csfs.aero

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Caribbean Support & Flight Services is a Colombian aviation services company founded in 2003 that provides ground handling, FBO operations, trip support, aircraft management, charter support, military aviation, and maritime husbanding across Colombia's twelve international airports and partner offices in five Latin American locations.

Ownership category

akta.pro rank

Product category

Aviation Services

NAICS

Other Airport Operations (488119), Support Activities for Water Transportation (4883)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Private Aviation Terminals & FBO Services (THABAFAH)

Keywords

• Aviation ground handling
• Fixed base operator services
• Trip support coordination
• Aircraft management services
• Maritime husbanding services

Headquarters

HQ city

Cartagena

HQ country

Colombia

HQ region

Latin America

Offices17 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. FBO Services: Fixed Base Operator services at Barranquilla including terminal operations with in-house Customs and Immigration; revenue generated through service fees for aircraft handling, fueling coordination, and facility access.
2. Trip Support Services: Comprehensive trip coordination including handling coordination, flight following, landing permits, crew services, flight plan filing, and eAPIS notifications. Revenue from service fees per trip or contract arrangements.
3. Ground Handling Services: Full ground support services including executive handling, VIP services, commercial charter handling, catering coordination, cargo handling, and air ambulance handling. Revenue from per-service fees.
4. Aircraft Management: Comprehensive aircraft management covering flight operations, maintenance oversight, crew hiring/training, financial administration, and compliance management. Likely revenue through management fees or percentage of operational costs.
5. Charter Services: 24/7 charter operational support providing operational and technical solutions for flights.
6. Military Aviation Services: Specialized services for foreign government, diplomatic, and humanitarian relief military operations with emphasis on confidentiality and sensitivity.
7. Maritime Husbanding Services: Ship husbandry services including customs, fueling, supplies, repairs, waste removal, bunkering, pilotage, and towing services for vessels in port.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

CSFS is a Colombian aviation services company that provides Fixed Base Operator (FBO) services, ground handling, trip support coordination, aircraft management, charter operational support, military aviation services, and yacht/maritime husbanding across all international airports in Colombia and partner-supervised bases regionally. The company operates a single point of contact model for multi-airport business aviation, military, and yacht operations, handling permits, customs, crew services, fueling, and ground logistics through its own offices and vetted partner network.

Product overview

Caribbean Support & Flight Services (CSFS) is a Colombian aviation services company offering a comprehensive suite of aviation support services. The portfolio includes FBO (Fixed Base Operator) services at their Barranquilla location with in-house Customs and Immigration, Ground Handling across all Colombian airports, Trip Support with sub-modules covering handling coordination, flight following, landing permits, crew/passenger services, flight planning/FPL filing, and eAPIS notifications, Aircraft Management, Charters, Military aviation services, and Yacht Husbanding. The company operates as a unified service provider where Trip Support acts as the central coordination hub connecting all operational services including ground handling, permits, and crew services for flights throughout Central, South America, and the Caribbean.

Differentiator

Problem solved

Functional benefit

Products and services

• Fixed Base Operator (FBO) Services Full-service Fixed Base Operator providing terminal facilities with in-house Customs and Immigration at Barranquilla, Colombia, available 24/7 for business aviation operators.
• Trip Support Services Comprehensive 24/7 international trip coordination covering handling coordination, flight following, landing permits, crew and passenger services, flight plan filing, and eAPIS notifications for business aviation operators flying across Central, South America, and the Caribbean.
• Ground Handling Services Comprehensive ground support services including executive handling, VIP services, commercial charter and passenger handling, catering coordination, commercial cargo handling, and air ambulance handling available across all Colombian airports.
• Aircraft Management Full-service aircraft management covering flight operations, maintenance oversight, cost optimization, regulatory compliance, risk management, flight crew staffing and training, and financial administration for aircraft owners.
• Charter Services 24/7 charter operational support providing operational and technical solutions for flight operations across the region.
• Military Aviation Services Specialized military aviation support services for foreign government, diplomatic, and humanitarian relief operations, delivered with confidentiality and sensitivity to Colombian Armed Forces coordination requirements.
• Yacht and Maritime Husbanding Services Ship and yacht husbandry services including customs formalities, fueling, supplies, repairs, waste removal, freight forwarding, crane and heavy lifting, bunkering, and pilotage for vessels in port.
• Crew and Passenger Services Dedicated crew and passenger services including ramp-side pickup, executive car transfers, VIP meet and greet, baggage handling, hotel bookings, and chauffeured luxury vehicles available 24/7.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Air Elite (World Fuel Services)coreChannel Partner/ Reseller/ DistributorCSFS Barranquilla FBO is a proud member of the Air Elite network, a global network of uniquely exceptional fixed-base operators managed by World Fuel Services. This membership provides international visibility, brand recognition, and referral business from the global Air Elite network of FBOs.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Universal Aviation: FBO/ground handling subsidiary of Universal Weather & Aviation. Direct trip-support and FBO peer across multiple LATAM and Caribbean destinations where CSFS also operates.
• TAG Aviation: International FBO and aircraft management operator with locations across Europe, Asia, and the Americas. Direct peer across CSFS's FBO and aircraft management lines.
• Million Air: Global FBO franchise network with locations across the Americas, Africa, and Asia. Directly comparable FBO/franchise model, including operator-of-record relationships like CSFS's Air Elite membership.
• Universal Weather & Aviation: Global trip-support and flight-planning provider offering international handling coordination, permits, and crew services. Closest direct peer to CSFS's trip support offering, though at much larger global scale.

Broad incumbents

• Signature Flight Support: One of the world's largest FBO networks with locations across the Americas, Europe, and Asia. Broad incumbent in the same core FBO/ground handling category as CSFS, but with a much wider global footprint.
• Atlantic Aviation: Major U.S.-headquartered FBO network with extensive U.S. coverage and select international presence. Competes with CSFS for business aviation operators needing FBO and ground handling services.
• Jet Aviation: Integrated business aviation services provider (FBO, aircraft management, charter, MRO). Comparable across multiple CSFS service lines, with a much larger and more global footprint.
• dnata: Global airport services company providing ground handling, catering, and travel services. Comparable to CSFS's ground handling and trip support offerings, particularly across emerging markets.

Regional players

• Aerosupport Servicios Aéreos: Regional Latin American aviation services provider offering ground handling and trip support in select LATAM countries. Comparable regional peer, though smaller and less diversified than CSFS.

Others

• World Fuel Services: Parent organization of the Air Elite FBO network in which CSFS participates. Acts as both supplier (fuel) and network orchestrator — comparable as ecosystem/partner rather than direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/csfs

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caribbean Support & Flight Services